Been coming here for well over a decade. I have a fleet of cars and trucks. I only let them do the work. Rob is the best! He knows so much about al the different models I have, really a wonderful shop. Wouldn't go anywhere else. read more

I am just a girl, As soon as i called, a mechanic who's named Rob was very helpful over the phone. Not only did he help me but he came out to see the problem! Changed my battery for me when my triple A didn't want too, didn't pressure me into getting other things fixed.. probably because i told him what else could be going wrong with my vehicle but as soon as i told him he looked at it and fixed it without question! It's very hard to find a good trusting mechanic these days, so glad my vehicle broke down because now I can come to Rob! The value of the mechanics at star auto service 10/10 thank you again Rob for the great customer service read more

I've had nothing but great experiences here at Star Auto Service! Rob is incredible and always so helpful. Definitely a wonderful shop and great customer service. They really care about their customers. read more

Great service.. Fair price..Helpful staff.. Support was fantastic! They quickly resolved my issue and were very friendly Highly recommended. read more

Pretty decent shop. The prices are fair and I really do like that they send an inspection photo/video of all the work they're doing. I've serviced a few vehicles here before. I've done simple things here like oil changes and brake service. 4 starts because I think the replacement part for the brake they put on my car is not the best great quality. I don't need the best but the ones they chose seem to glaze over quickly. I'm no speed racer but it is a pretty heavy minivan so I guess that might be why. I'll be sure to mention in the future to use better replacement parts. read more

If i could give it a 0 review I would.. Danny was terrible to work with I just wanted to get an estimate on a part and labor that we already new the problem with the car.. and the price was double from anywhere else so we decided to take our car somewhere else.. they would not release the car until we paid a 150.00 for the diagnostic. There service was bad, there overpriced and took a fee because we decided to take our business elsewhere. I would not do business with this company Beware.... get other estimates. do not recommend... Ann Jochim read more

My last review was 09/16/23. Nothing has changed. The Service that Rob (master mechanic) and Danny (who knows his stuff) and the entire crew provide is first rate. The best value for the money. They have kept my '05 Mustang GT in excellent condition. The car had a computer problem that morphed into other issues. Rob and Danny and the Team have never pressured me into repairs. They examine your car, send you a diagnostic that has a range of repairs needed. The exam was FREE. Their honesty is UNMATCHED. I've been with them SEVEN+ years. Nice work, folks. "I'll be back." read more

This business is incredibly professional. I made an appointment to have my car inspected for our foster care certification (already a plus since others in the area had no idea what I was asking for). I arrived at the scheduled time, they took my car and called back within in the hours promised. When we came to pick it up, they had already made the minor fixes (license plate light bulbs) and ultimately waived the inspection fee! After this experience I feel confident that they would fairly price future services. It is such a relief to know that we have a trustworthy local mechanic. Definitely plan on returning for all of our auto needs! read more

I recently took my truck here for some maintenance and also to replace my suspension. Rob and his team took great care of me. I have recommended all my friends and family to go here as they are genuinely honest and pricing is very reasonable. It's difficult to find a shop to trust these days but this one definitely stands out. read more

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Very pleased, and will return, to Star Auto in Brea for all future services when required Everyone most cooperative, professional and thoughtful of my service needs when vehicle presented for necessary millage servucing. Will recommend to both friends and family! read more

I am updating my review from six years past. I can honestly say Rob and the entire Star Auto Service group has taken care of me this entire time. I'm still driving my 2007 Ford Fusion and everything which Star Auto Service has touched makes the car seem like a new. I'm a bit older, but very much still a well knowledged 'back yard' mechanic. I continue to provide a 'raving' great review about Star Auto Service but what I really hope readers take away from this is: -- Star Automotive is TRUSTWORTHY & provides HIGH QUALITY service. -- Trustworthiness is not limited to estimates. To me trustworthiness in automotive is torquing bolts to specs, properly topping fluids instead of skimming and meeting only the minimum fill required in order to save product. Trustworthiness is fixing that little issue discovered in process without creating a 'DRAMA CHARGE' which terrifies customers and quite frankly is horrible for business. Better to simply to fix the small stuff and move forward satifying the next customer. Trustworthiness is when the owner often gets his own hands greasy and working next to the rest of the team instead of pushing paper and sitting in A/C all day long. Maybe actually you could save a penny at some other lesser place, but that penny saved today likely will cost you a dollar tomorrow. If you have to spend slightly but reasonably more, might as well pay it to a trustworthy team who EARNS an HONEST dollar - just like you do in your profession. Signed Charles R Brea, CA read more

Star Auto Service is amazing. They took us in and were able to diagnose and resolve our vehicle's transmission problems on a very tight schedule. They also ensured we had a proper oil change and our tires were I flared to the proper pressure. We will be bringing all our vehicles here moving forward. If we could give more than 5 stars we would. Rob and Danny were very good at keeping us I formed throughout the repair process. read more

Great service. Very responsive. I was happily surprised that my car was done same day! Very professional too! Easy drop off. Definitely our go to for car problems now! read more

Great place to take your car! Very trustworthy and listens to your issues. Rob is the best! Danny, who is the supervisor could use some people skills, but other than that this place is the best! read more

Star Auto Service is reliable, prompt, professional and are well trained in the care of automobiles. They diagnose and explain in layman's terms what is wrong with your vehicle. Rob, Barbara, Danny and the Mechanics Staff work as a great team to promptly get your car up and running knowing that you need it for getting to and from your lives busy days. Thanks for taking care of several of my cars. read more

Not very helpful. This place is a rip off. I had my Mercedes in their shop since Feb. I was waiting for another shop to take over the repair. I was told the vehicle was taken in the shop, only to my surprise, the car had been left outside the whole time. I was told they were understaffed and didn't have time to fix my car. The service associate Danny was very rude. Don't recommend this place at all. Be aware- they will give you false hopes and take your money. Not a very reputable place. They left the car outside for months causing bird poop to stick which ruined the paint. I had trust this place with my three cars. Little did I know I was getting ripped off. Don't go to this place. read more

Star Auto Service - The car had flat tires and bird poop that ruined the paint. The car was to be in the shop at night. Left out for 6 months - Oil Change Stations Near Me - Brea, California

Finding an auto shop that you can trust is hard to do these days. But I can attest that Rob and his crew are great at what they do and honest! They do top notch work, and stand behind it! Whenever we have a vehicle that needs more than I can do at home I can rely on the team at Star Auto Service to get the work done correctly, quickly and professionally! Their shop is well organized and clean! I can't recommend then enough. read more

I can't say enough good things about this shop. Rob my service advisor couldn't have been nicer. They are beyond fair and honest and I'll only take my cars to this shop from now own. read more

5 stars Thank you for the prompt service! Thorough, timely, and would recommend! Will definitely be a returning customer

I'm the kind of person who likes to work on their own car but you're not always able to do everything yourself and I trust star auto because of their great service and knowledge They have helped me with both my wife's car and my car we have always been satisfied with their service I would definitely recommend them thank you star auto read more

Star Auto Service - Oil Change Stations Near Me - Brea, California

I live up in Kern Co. but work in OC. Star Auto has become my "go to" place for anything automotive. Great shop! Good mechanics! Service rates are very good! They are a wonderful shop! 5 Stars!! read more

I stand corrected, it's only fair that I edit my review. The diagnosis of a cracked radiator proved to be correct, I did need to replace that and hoses, as stated in Star Auto's estimate. I however did not need other parts they quoted for a total repair of $3,191... another mechanic replaced radiator, hoses, and cap, but for $850 and all is good... not $3,191. read more

I sent my girlfriend over there for vehicle repair since I've seen good reviews, Got totally ripped off !!!! Must be one of these place where reviews are written by friends and families read more

This is my new "go to" repair shop. Super professional, reasonably priced and very good service. Whether it is an oil change or a major service: this team will get it done right. Today, I elected to wait during my oil change and just witnessed customer after satisfied customer come in with a wide range of repairs needed. I overheard the prices and they were really good. No upsell or sleazy repair shop antics here! Honestly, great job, Robert Soto. read more

First time visiting this place. I had a driver's side window that wouldn't roll down so of course I needed to get it fixed before I get pulled over by a cop and they end up shooting me because I refused to roll down my window. I called up a few places, all which sounded shady until I finally called Star Auto Service. The lady receptionist passed me over to Rob, and Rob was very helpful. He told me to bring in my car to the shop and that his team would help diagnose the problem and let me know once they know what the issue is before charging me for any repairs. After dropping the car off, Rob actually offered to call an Uber/Lyft to take me back to my work so I wouldn't have to walk. That's great service right there! A few hours later he called and confirmed that the rotor and motor were damaged and needed to be replaced. Luckily he was able to do it all in one day so I was able to get my car back by closing time and it was working great. Unfortunately, the next day the window suddenly failed and again, I reached out to Rob and had him take a look, after his diagnostic, he confirmed that the electrical harness was damaged and explained to me in great detail how it can happen and how to insure that it doesn't happen again, he would use a longer harness. I got my car back and now everything has been working fine. Normally mechanics are known be shady and give off that vibe, but not with Rob and his team at Star Auto Service. I'm very impressed with the customer service and quality of work. I saw some people complain about the prices but honestly, it's not much different than other shops around the area, at least for me and I'm willing to pay a few extra bucks to get the great service I got here. read more

Excellent Professional Customer Service on my Land Rover ac system. Fast turnaround and they also put me in a rideshare and I'm very satisfied! Rob, Dave and the crew were great! Thank you so much "Lb" read more

I can't say enough GREAT things about Star Auto Service, A HUGE~GIANT shout out to Patrick, Rob and Lisa, all were beyond amazing and very helpful, they even ordered me an Uber to take me to my office while they checked my car out, and I asked if I pay the Uber and Rob said nope they take care of it for me..WOW who does this these days, Well Star Auto Service does!!  They did a full diagnostic on my car and unfortunately LOTS was wrong with it, Lisa was so awesome having to deliver the bad news to me in such a kind sweet way.  Unfortunately due to how many miles on my car it wasn't worth getting everything done. But I seriously will bring my next car here for everything/anything I needed done and I highly recommend all do the same, you seriously won't be disappointed with the GREAT/HONEST Service.  Thank you SO much!! read more

Quality of work and professionalism is incredible. The shop is very clean and the front office looks even better. They aren't the cheapest in town but have the best warranty and stand by it. Rob, the manager, was very nice and accommodating to my situation read more

My rear brakes needed replacement and I looked to my local independent repair shops. I saw the positive reviews Star Auto Service and decided to give them a try. I was impressed with the communication and pricing. I would definitely return next time for other repairs or preventative maintenance. read more

Please don't trust this auto place. They are not HONEST!!! I took my car and they didn't repair anything they said they would. They took my money and failed to replaced all the parts. They didn't HONOR the warranty. They wanted more money to fix what they NEVER REPLACED TO BEGIN WITH!!! So disappointed!!! Very bad place. read more

I needed to get my catalytic lock installed and Rob was super helpful and patient during the process. I made the appointment 2 days before and was able to schedule easily. I was in and out in less than a hr! I live 30 min away but I will definitely come back, thank you! read more

I have always received professional service from Star Auto! They are very accommodating and helpful with a loaner car if needed.

I have been going to Star Service for years. They do a great job and very honest too. When it was sold the same outstanding service continued. read more

Can't say enough good things about this auto repair shop. They repaired my A/C on my VW GTI. It was an intermittent ac problem that would have stumped the most seasoned pro mechanic. They stuck to it and repaired the the car in reasonable time. Skyler was exceptionally skillful in explaining the diagnosis and keeping the costs well within my expectations of reasonable. highly recommend!!!! read more

Star Auto is best place in town to bring your car for service. Skyler and the guys are great. The staff and mechanics are professional, knowledgeable, and top notch (important for the type of german cars I have). The shop is neat, clean, and organized. I will continue to bring all my cars here, definitely earned my trust. read more

I wish I would have known about the Yelp offer as a new customer. We paid $40 for inspection. Rob was the one who helped us every step of the way. He was very thurough. As its known that most auto repair companies want to steal your money, get ripped off and are pricey - Rob was actually very upfront - told us not to invest our money into our used car and sympathized our situation and gave us a complimentary rental. Rob went above and beyond and stayed after hours to return our rental. He guaranteed an inspection report that same day as it was a preferrence and something we asked. Excellent customer service and overall service. read more

Start with saying, this is the first shop I have ever been to where they don't try to nickel and dime you. They give great service and always make sure to go the extra mile so you feel safe driving on the road and always double and triple check for you on things that you feel unsure about. Rob and Barbara are the best. I will for sure always come back and I live an hour and a half away. Thank you Star Auto! read more

Star auto went above and beyond a few times for me. They aren't the cheapest in the book but they are honest and you know the work they do isn't chop shop or cutting corners. Thanks guys! read more

saw the reviews and decide to give them a try. I had both the brake flush and oil / filter change service done with them. very please service staff orientation. very unique report system, via xoxo car reporting system. texted to get picked up and reporting system I've experienced. working in IT, efficiency seems to be major index of my trade. I surely can appreciate the communication system they are hosting. keep up the good work, will return for my next oil change. read more

While Bryan almost got screwed over a CraigsList used car deal... here comes Patrick to save the day! I always get my used car pre Inspected prior to purchasing from Dealership or Private.. you never know how these people will screw you over for hundreds, if not thousands of dollars. Especially there are scammers online and even though they tell you with all their heart out, it never ends well. I got a used car inspected by Patrick.. and his guys.. they did a phenomenal job.. I had never seen such a thorough , yet detailed inspection report sent to your smart phone via text or email. it shows the exact parts and areas that needs to be replaced and serviced.. Patrick also gives an honest estimate to understand what it will cost to repair them. at the end, the used car had too many flaws and problems, it was going to cost me almost $3000 to fix it. people.. don't buy on CRAIGSLIST...scammers will try to cheat your money and time.. I'm just glad I found Star Auto service.. I love family owned, prideful , and professional owners like Patrick. Once I purchase my used car, i will bring my car to have it serviced at Star Auto. Patrick is very honest and upfront about his professional knowledge.. which MONEY cannot buy! thank you Patrick for your advice and service. read more

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