I was happy to see a Charley's at an airport, and although it was in a different terminal, I made my way over to try it out. The food was prototypically good, up to a classic Charley's experience. The space for eating there was highly limited (not a surprise, I am sure the rent is high but the prices aren't). And the foot traffic make it a less than perfectly clean space, but the foot is great and if you can find a quiet nearby gate, it is a good experience. read more

I really am scratching my head over the idea of actually giving this place 5 stars. After all, its a concession stand in the airport. Airport food is not known for its high quality but is known for its mostly unreasonable prices. First thing... the address listed is helpless. This unit is located on B Concourse near gate B8. The subs here are made to order. The crew working at the time I was there seemed to really have a good routine going. I stood in line no more than 5 minutes from order to pick-up. The subs are offered in 2 sizes which average $6.75 for a medium and $9.99 for a large. Also on the list are some VERY tempting cheese fries... you'll make friends on a plane with these fries! My sub was the Bacon 3cheese Steak. Grilled before my eyes this sub really did pack a lot of flavor and fat, but delicious really does not accurately describe the flavor. I did pass on the fries this time, but if my travels take me back to ATL (which like a bad rash) will happen soon I will give those a try. So... justification for the 5 stars: Made fresh and fast. Great flavor and $7.48 with tax. This was about $2 less expensive that the pre-made chilled sandwiches being sold at the kiosk looking "express" places down the hall. Sold! read more

I wanted to grab something quick to put on my stomach before my flight to Miami and this place was the closest thing to breakfast I could get. It was a bit expensive in my opinion for the basic sandwich I got. It contained eggs, cheese, lettuce, and tomato (I don't eat meat), but it was quite bland. My cousin got the same thing, but add bacon to hers. Neither of us were impressed, but it got the job done as far as getting some form of nourishment. read more

For airport food, this was not bad at all. Eric and I shared a club sub with turkey, ham and bacon. All the meat was grilled and the bread was fresh and crispy on the outside and soft on the inside. The meats were grilled and the veggie toppings were surprising crisp, fresh and generous. We had the french fries with cheese sauce, bacon and ranch and while I think I probably ate a weeks worth of calories with those alone, they were delicious. I thought the service was very friendly and quick but I tend to think service down South is very friendly even when others don't think so...must be because I am a New Yorker :) read more

This is for the Charley's on Concourse B. I spent all my time partaking of free libations in the Crown Room while waiting for my delayed flight to board and on my way to the gate I realized that I probably ought to eat some food to counterbalance the alcohol's effect (particularly since I had scored an upgrade and fully expected the cocktails to keep flowing). Charley's was on my way and it looked like it might be pretty quick so I stopped in to get a chicken cheese-steak sandwich. The staff was actually pretty friendly and the prices not too outrageous, and it was, indeed, very quick. The sandwich was pretty big (more than I should have eaten all by myself but, anyway). I requested no mayonnaise and they did hold the mayo but the sandwich was very dry. I am used to chicken cheese-steak sandwiches not needing mayo to be moist - usually the cheese, peppers and onions keep it from drying out. So, the sandwich was a little dry but it was tasty enough and it satisfied my need for food. And, even though dry without the mayo, it didn't seem like it was that bad for me. I would return - I think it is better than many of the other airport options. read more

Call me a sucker but when the aroma of meat and cheese is permeating, I'm drawn like a moth to a flame. I stopped here after three....yes three gates changes @ the ATL airport and it looked like terminal B would be my temporary home until take off. There was a small line and I ordered a Philly cheesesteak and was on my merry way. Them asking me if I wanted lettuce & tomato threw me off b.c cmon, ew. So I loaded it up with Franks Red Hot (because I do put that s*it on everything) and snarfed it down in a few minutes. I was just praying that i didn't have any leftover cheese on my face because I didn't want to be that girl on the plane and you know what? There was none=success. read more

I had two hours and a 20 minute delay until my next flight so why not get something to eat? I decided to stop here because there was a line and I was curious. The gentleman taking the orders was moving at light speed. The fries were prepared right in front of me. The lady didn't salt them or anything! They were hot but they were so bland! The lady calling the numbers for the philly cheesesteak was upset at the moment because she was calling somebody's number and they didn't even claim the sandwich! It was also holding up the line. They just gave it to the next person (I wish I was the next person, lol). Once I got my sandwich, I headed to my designated gate. The sandwich was piping hot! It was actually not that bad. I felt it needed a little salt. The bread was soft, meat was a nice texture and it needed more than one piece of tomato. I understand there was a line, but don't throw a sandwich together. Overall the staff was friendly and they just wanted to get the customers in and out of there.Two philly cheesesteaks deluxe, one order of fries and a bottled water were 17 bucks. Eh? Airport food and prices. What are you going to do? read more

I have to agree with John M. this place is located in B concourse Atlanta airport near gate B8. The food here is really good they don't have a large selection but what they do have really rocks. What I tried was the Phily Cheesesteak with no mayo and it was really, really, good. The only small quibble I would have with it would to have some mustard on it, (I like mustard). But other than that a very delicious meal. In fact I was enjoying it so much that I didn't go right away when my zone for my seating was called up (I was zone 3 and went with zone 4) because I wanted to finish my sandwich. I wish they had a Charley's Grilled Subs here in San Diego so I could enjoy the sandwich again. The way they work they process for sandwich is a study in efficiency and poetry in motion. 1. First you order what you want from the front cashier and get to answer the obligatory question would like some bacon cheese fries with that (trust me you dont the sandwich is enough as it it) 2. After paying your money about $6.00 for a half sandwich and $10.00 for the full you get your number and told to go wait in front of the sandwich crew. 3. Now this is the best part they are actually making the sandwich right in front of you about five gals but they are all kind of jiving, dancing, together in some kind of unseen rhythm almost as if they are listening to some unseen music. None of them are wearing any headphones that I could detect. And they are all smiling. Now don't get me wrong its not like they are breakdancing or anything like that but watch them they are definately moving to some unseen beat, its very entertaining to watch them and its worth the price of the sandwich itself just to watch them. Do yourself a favor and next time you go through Atlanta and find yourself in Concourse B head over to door 8 and get yourself a phily cheesesteak from Charleys. Sit back enjoy the sandwich and enjoy the show. read more

This place is located near gate C 14 and it's the best Philly Cheese Steak Sandwich you have ever had!! It's so moist, well seasoned, and delicious that you wish you could eat one every day. I'm picky when it comes to my sandwich and I usually have to creat my own but this place nail it! I ordered the original Philly with everything on, it's my first time doing that, and it was just AMAZING!! The fresh-fires were crispy and hot, just the way they should be. You should seasoned the fires with the seasoned salt. You will not regret!!! I wish I knew about this place earlier and I hope and pray that we have one in Los Angeles area. You have to try it cause you'll not be disappointment. If you are a big sandwich/sub fan you'll enjoy this place to the fullest. You can also take the food with you on the plane if your running late catching your plane. read more

Had never heard of this chain, but came upon this place before our trip out of Atlanta. My husband loved their Philly Cheese Steak, and I loved their Chicken Cali! They don't have much seating, and it was a busy place. Would definitely get these again if we're in the area. read more

I was drawn by the Philly Cheesesteak offering cause I know that the chicken cheesesteak isn't far behind, so I played beast and went in. Staff was basic... you know when there's people who love there job or fake it good enough and there's some that just look down and just do the basics... well again, they were strictly basic. The water they sold wasn't cold, as a matter of fact, they had no ice in the little box type of area where the cold beverages were supposed to be so that scored negative points cause ATL is hot as hell in general. The Chicken Cheesesteak sub but a decent size. Wasn't a fan of the chicken they used... seemed a bit dry and generic but everything was somewhat ok. If you asked me to come here again, I'd turn my face and just walk away... it just didn't fair right with me, even in starving mode. read more

I was surprised at how decent this was, given the fact I was in the middle of an airport. It was so tasty, I thought I'd take my 8" chicken cheesesteak bullet and eat half before my flight, and half later. I, um, wolfed the whole thing down in about 2 minutes flat. Everything is made to order, and the ingredients are fresh and never sub-par. It's typical fast-food airport style, meaning you select and pay at the front, and then tote your tray down the line until your food shows up on it. The service is fast, and while the staff all seems to be good friends and chatty with one another, if you just hover for awhile they'll take good care of you with a smile. read more

What can you expect from airport food? It was bland, but did the job. Also took a sizeable chunk out of my wallet... of course.

Fast food but each sandwich made to order hot and fresh. Pricey but it is at the airport. Good size sandwich average quality.

Fast service. Good vegetarian options. They cleaned the grill for us because we were vegetarian.

Had breakfast. The picture shows a wonderful bacon, egg & cheese w/ fresh tomato and lettuce. The actual sandwich was missing the lettuce and tomato, apparently you have to ask for it. The sandwich was ok, yet not worth $5. The service was fair, not great yet not bad. I will choose something else next time. read more

The staff is very unprofessional, the food is disgusting, the staff lacks interest in what they do. I ordered a philly, and they handed my a sandwich with lettuce tomatos and mayo, no cheese no steak, WTF!!!!! read more

i was on a connection flight at the atlanta airport, my wife and i stopped to eat at Charleys. It was fairly busy 7-10 people in line (constant). The food was ready quicker than i thought, and tasting perfect for the time we had. I however have never experienced such POOR customer relations.There were 2 girls behind the counter (Q. riddick and shawn) They were absolutly obnoxious with there attitudes and comments towards customers. If there was a manager present at the time, they should be ashamed for letting this go on. I have never seen people (including myself) feel like a burden to this establishment. There were Asian, white, black, military, hispanic, all treated the same way. Ms. Riddick thought it was cute to ask the girl at the other register if it was "international non english day or if people were just stupid". Asked us as a group if we were not taught how to form a proper line. I was offended as was every one else sitting in chatter at their tables. Not only was this the worst i have ever seen grown women act, but also embarresing to me as an American in front people visiting from other countries and states. They should be ashamed of themselves! read more

on dec 12 i went to charleys steakery in the atlanta airport for some quick, decent food. after placing my order for chicken strips,the cashier said to sit and they would call me. sat and observed the manager doing paperwork at a table while other customers were getting sandwiches. and an employee on the phone in the back doorway. after 15 or so minutes phonegirl came back to the counter to prepare food. chicken.my chicken i thought. after one customer, then another customer ,then another who were behind me in line, got their chicken strips i asked phonegirl where my order was. seeing as i had not been told it was ready. her response was 'i don't know nuttin bout that'. 10 minutes later as i stayed at the counter my order finally arrived. chicken strips and fries. they obviously had to go kill my chicken and potato outback. food was ok. not hot. just barely warm. i asked to speak wth the manager who now behind the counter. she said she was too busy to discuss anything now. i later called the 1-800 number on the receipt and found out it was a pre-recorded message about a meeting taking place in oct. two months ago! so i went to the website to find a 'contact us' link or customer service link. suprise! nothing. so my advice to you or anyone else hungry in the atlanta airport is do NOT go to charleys steakery. vending machines have better customer service. and better attitudes! read more

I was in the Atlanta airport the evening of May 5, Concourse C. We first went to the Victory Lane restaurant, which has table service. It took about five minutes to realize that they were in complete chaos. Unhappy customers waiting on service, food being taken to the wrong table, and generally understaffed with servers (for which there is no excuse, since they are tip-driven). So we gave up pretty quickly and went over to Charley's. It was night and day from Victory Lane. Whoever was running the show at Charley's had the crew in order and focused. Even though they were busy, because they were well staffed and well trained, the wait wasn't bad. The food was great. The fries with the cheese sauce and bacon weren't healthy, but they were decadently good. I had a grilled chicken salad also (to help cancel out the cheese sauce and fries), and my wife had a buffalo sandwich (can't remember if was chicken or beef). The lettuce in my salad was fresh and crisp. My wife got a full sub, thinking she'd eat half and save half. It was so good she ate the whole thing on the spot. This was airport fast food. It's not competing with a good sit down restaurant. But for being on a time crunch and getting good food in a hurry, it was just about perfect. read more

It was in Concourse B around B14 but it is gone and being replaced by a Popeye's Chicken. Bummer I had a punch card filled up for a free Sub. If anyone knows if it has been relocated in the Atlanta Airport, please post. For those that don't know, the season salt located on the counter by the napkins and plastic ware make all the difference on the subs and fries. If it is not there, look on the tables or in the cabinet or just ask for it. read more