Outstanding food with nice texture and flavor The customer service was on point as I was greeted with a welcoming smile from cashier Clyde I wish there were more inviting people like him in the fast food business read more

Always liked this place had great lemonade. It's sad to see it has now closed in this food court. read more

Charleys Cheesesteaks - Closed - Cheesesteaks Near Me - Rancho Cucamonga, California

Stay away...they do not serve Philly cheesteaks. Lettuce and tomato is never ok to put in a cheesteak... read more

What a disaster. Who adds lettuce, tomatoes, and mayo to a Philly Cheese Steak Sandwich? We ordered 2 Philly cheese steaks... both turned into regular sandwiches with lettuce, tomatoes, mayo and also.... no cheese. I had to eat it as a flat bread because luckily, only one side had mayo, tomatoes and lettuce. In addition, the pickup area was dirty. No plastic bags to carry your food. If you want basic sandwiches... you're good here. read more

Charleys Cheesesteaks - PHILLY CHEESESTEAK... I guess ‍ - Cheesesteaks Near Me - Rancho Cucamonga, California

I was very disappointed with the amount of french fries that they provided for the price that I paid. In the picture shown this was a separate order of fries that they included with my sandwich. I paid close to $4.00 dollars for the amount of fries and when I tried to solve this issue, I spoke to someone, they were very rude. I asked for a supervisor and the same person said that they were the general manager. The person made me wait behind customers who were ordering when I was holding cooked food and he wasn't willing to solve the issue. When I asked for his name, he told me, "don't worry about it." I was in total shock and I told him that I would leave a review about my experience. The customer service here was terrible. I was very disappointed and I didn't want to waste more time arguing with this person, so I decided to leave this review. This is the type of people who work for the business and I'm not lying. Who knows how they handle the cleanliness and sanitation of the food with this employee. read more

Charleys Cheesesteaks - Separate Fries I ordered for $4.00 that were placed on the same plate as my Cheesesteak. - Cheesesteaks Near Me - Rancho Cucamonga, California

They need training really badly... Lots of people are behind the counter but nothing is happening read more

Charleys Cheesesteaks - A Philly sandwich shouldn't take 40 minutes to order and make - Cheesesteaks Near Me - Rancho Cucamonga, California

You guy need to hire more employees or train them to make it faster. I was waiting so long for the foods.

I had their Philly Cheese Steak (Steak) at their Santa Anita Mall in Arcadia, CA location and it tasted horrible. I am from Philadelphia, and it is nowhere close to the real Philly Cheese Steak. For starters, you don't put lettuce and use hot dog bun. To make matters worse, there was barely any steak. My advice to you, get it right or shut it down! read more

It doesn't matter what Charley's location you go to these sandwiches are so good. I went to Charley's in Victoria Gardens food court. Was greeted pleasantly also order was make just as I ordered perfectly. Wrong size on drink but cashier instantly just upgraded me with no problem. Too of morning visit so was pretty quiet and relaxing. Recommend any day!!! read more

I love philly cheesesteak sandwiches! I'd still much prefer Philly's Best but they are basically the same serving size and about the same price. Philly's Best just seemed to have more options to choose from. I had a great experience here. It was my first time in the food court of Victoria's Garden and I'm really glad I got to experience it! We ordered a buffalo chicken sandwich and a philly jalapeño cheesesteak for $7.29 each. I devoured my jalapeño cheesesteak, it was delicious! It was made to order which was even better. You can smell all the spices they used when they brought out our order. My only criticism would have to be that I wish the jalapeños were embedded and cooked in with the cheese. It would've tasted better. The employees were friendly and our order came out fairly quick! We will definitely come back for more sandwiches, I'd love to try their delicious looking cheese fries! read more

The meat was dry, cheese sticks weren't all that cheesy, and they forgot the ranch. I won't be back.

Unbeknownst to me, there is a Charley's Philly Steaks in Rancho! There is never anything wrong with having a good Philly Cheese Steak! I was able to phone order so that my order would be ready when I arrived. The gentlemen who answered my phone call and took my order was awesome. The only thing keeping them from a 5th star was that I asked for no mushrooms on my Philly and they labeled the box "no mushroom" to identify it, but as I was halfway through this sucker I found mushrooms in it . My wife ended up with the mushrooms free Philly. I will definitely be back for more as I will chalk this up as an honest mistake, it happens. The Philly itself, mushrooms aside, was darn delicious! read more

So ordered 2 sandwiches that we seen were done sitting there for almost 10 min as the "manager" chit chatted and flirted with the cook instead of handing my order to me. As I asked her she rudely said do you want me to remake it yes my food is now cold and missing my fries They need to have better management here especially when you have a long line waiting. Won't be back read more

Clyde was amazing great service told me about the app now I'm getting killer rewards !

food was fire and the service was amazing i will definitely be eating here again. Shout out to Clyde for his great Customer service. Hope to see him again read more

Terrible!!!! I've been craving a cheesesteak for the past few days, so finally my husband went to go grab it for me. When her got back, the cheesesteak looked so dry. They whole sandwich was dry, thank God I didn't get lettuce this time! I would have choked! Why cheese was only on ONE half of the sandwich I'll never know! It was embarrassing because I was sharing it with my sister so we just shared the half that had cheese, so that was 3 bites each.... very little onions/peppers. I saw a total of 3 onions and 1 pepper. So disappointed! If it wasn't out of the way I swear we'd go back to get our money back. To make it worse- my husband went next door to Alberto's and they messed his order up too! read more

Self-Proclaimed #1 is NOT #1. Your mommy telling you it is #1 does not make it #1. This cheesesteak was a disgrace to the namesake. I ordered 2 and received a DRY ROLL, a 1/2 cup of dry steak with maybe 4 pieces of onion and not a single mushroom or pepper. And let's NOT forget to mention the plate of salad that they throw on after the provolone, so that the lettuce and tomato are now HOT SALAD and the cheese is now hardened plastic. $50 for a lunch that only missed being the worst part of the year next to this SARS scam. Save your time and mmoney. DO NOT DISAPPOINT your craving for an AUTHENTIC cheesesteak, by ordering this horrendous knockoff. #1 Worst Cheesesteak in the World. A title Charlie's can PROUDLY CLAIM. read more

I feel ripped off having to pay $14.20 for a meal and you get a piece of bread with 2 small pieces of chicken. No more Charley's. read more

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Worst place ever!! The Cashier Jeffeey tried to over charge me on drinks. Just any FYI for everyone drinks are $2.29 each they have one good special chicken Philly & fries for $5.99 make sure not trust and do the math in your head. They had no lettuce, no bags, the food was bad, burnt bread, never returning to this place!! read more

Charleys Cheesesteaks - Receipt over priced combo meal - Cheesesteaks Near Me - Rancho Cucamonga, California

The chicken teriyaki sandwich is AMAZING!!!! Also their ultimate fries with bacon and jalapeños is AMAZING!!!! And lastly, their peach lemonade is AMAZING!!! I eat here all the time, can't get enough! read more

I have to agree with someone else's post. First, if you're craving for a Philly Steak this is not an original PHILLY, this is a knock off and not even at its best. So let's me tell you, if they have to ask me if I want lettuce and tomatoes or mustard... then they don't know what a Philly steak is. Bruh! I want a GOOD OLE FASHION PHILLY STEAK!!! SOOO, my husband decides still to try them and it was dryyyy... needless to say, if I can leave a negative star, it would be -5. read more

Ordered the chicken philly asked for no mushrooms. Had mushrooms. The girl preparing the sandwiches was wiping the counters in between with her gloved hand and then continuing to make sandwiches without changing gloves. The person in front of me was waiting for fries. She continued to make sandwiches without grabbing the fries from the window. I get that this is a food court but it doesnt have to be this bad. The 2 stars are for the bread being fresh and the girl taking my order was pleasant. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Rancho Cucamonga, California

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My Husband loves Philly cheesesteaks and I thought this would be a good place to try I never been to this place before. When we got on line it had advertising for $5 off if you download their app today! Well I did download the app and provided to the cashier who was extremely rude by the way, They claim it takes awhile to add so could not use $5 today. So for me it's the principle of the service. I asked for a manager and he stated couldn't honor because we have to wait for the app. Unbelievable!!! So they made our order we got it the meat dry and basically I surly couldn't have did my own better. Also the really didn't want to serve us and they refused to give me a receipt I suppose because I mentioned I really need to report such to your head office because this service is not acceptable. read more

Fantastic customer service and a perfect Philly cheesesteak! Cheesesteak with provolone, banana peppers, jalapeños, tomatoes, BBQ sauce, mayo, hot sauce, lettuce, & fried onions. $10 I'll be back! read more

Charleys Cheesesteaks - Cheesesteak with provolone, banana peppers, jalapeños, tomatoes, BBQ sauce, mayo, hot sauce, lettuce, & fried onions. - Cheesesteaks Near Me - Rancho Cucamonga, California

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This location is just as good as all the others. Their cheese fries are delicious. I had the Philly Cheese Steak and it was pretty good. Not as good as Philly's best but a good alternative. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Rancho Cucamonga, California

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Made a quick stop here on a road trip and was glad we made the stop! The food and service was amazing!

Just ok. If you're from East coast go to Philly's best in Ontario. They fly in everything.

I would have given three to four stars if this establishment actually made a decent meal. Unfortunately a philly cheese steak comes with hardly any cheese what so ever, and their fries are soggy and do not taste fresh. I've ordered from this place a few times thinking maybe it was just a bad day but unfortunately it hasn't changed. Please make sure you actually put cheese, and a decent amount on customer's orders and figure out how to make better fries. It'll be a long time before I spend my money here again. read more

I was walking through the food court at Victoria Gardens a few weeks ago and was offered a sample of Charlie's Philly Steak. I never tried it before and was very impressed. Today I decided to try a sandwich, I was very impressed. The young lady at the register, Layla, was very pleasant, smiling, and friendly. My daughter couldn't decide what she wanted but Layla was very patient. The young man making the sandwiches, I believe I heard them calling him Thomas, was also very friendly and topped my sandwich just right. The sandwich (Prime Jalapeno Steak) was delicious, especially with the freshly fried onions. The fries were nice and crisp on the outside just like they're supposed to be. My daughter's Chicken California was also yummy, very soft and moist. I think I'll try it next time. Overall, I like the place. Two thumbs up... read more

Charleys Cheesesteaks - The Prime Jalapeno Steak - Cheesesteaks Near Me - Rancho Cucamonga, California

I have been eating a lot at this place ever since it opened at Victoria Gardens. One of my favorite for light and tasty sandwiches. Love the food! read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Rancho Cucamonga, California

Really great cheese steak sandwiches. Best part is you get to customize the hell out of it!

This is a simple stand in a food hall in Victoria gardens close to many other small food places. I got a small Philly chease stake which was filling. Overall, this is a food court so it is crowded and there is strong food smell. But for the money you pay it is good for a quick bite. read more

When I went to this location at the Victoria Gardens food court I was a little concern due to how dead it looked. I thought I would give it a try, worst mistake ever. Not the cheapest food to buy so you think you would get quality but nope! Employees are super rude and the food was awful. They didn't cook the food all the way so I had to throw it away. No wonder it was dead, should have trusted my instincts. Never go back there again! read more

I love the philly cheesesteaks...can't go wrong with it but the cheese and bacon for the fries is too much...but the sandwich here is legit.... read more

All I can say is Bravo Victoria Gardens. Bravo. I am angry, however, as now I only want to dine here. So when we walk across the street as a family, the inevitable fight starts as Monica wants more of a sit-down location, where we can enjoy a glass of wine or cocktail. I on the other hand, want to put the Charley's Philly Cheesesteak with everything on it in my mouth. I just went today for lunch. Was running errands...hair cut, grocery store, home depot, lunch...then the gym...Unfortunately, I gave in to my cravings and downed a Philly...so no - i did not go to the gym. But it was worth it. Anyone who knows me - I love a nice Philly. I even get them at the Mall all of the damn time. Used to get my Philly whenever we happened to Ontario Mills...but now, I have one across the street! Thank god parking sucks - its VICTORIA GARDENS - or I would be there more often. Actually...I am just going to walk more. Charley - I love you. read more

So happy they added a Charley's to this mall! Victoria gardens food court sucked without it! Love the chicken California and definitely have to get the peach lemonade soooo good! Also the manager here is from ontario mills and he is just the nicest guy always making sure your food is just how you order it. Definitely have to try it here if you haven't! read more

Love the sandwiches here. Everything is always hot and fresh. I would have gave 5 stars but employee limited my lemonade refills to only 2 when it states unlimited refills. read more

Came here because I love cheese fries.. I ordered some fries and a buffalo chicken philly. I LOVED the sandwich... it didn't taste much of buffalo but it was still one of the best sandwiches I've had. The cheese fries were mediocre honestly.. but I would come back for sure! read more

First time, I ordered the Chicken Philly and fries take-out. It was good, light on chicken, but great flavor and quality. The fries were a generous portion and tasty. read more

Great food! Great service! And the people are friendly. Always loved Charley's but this one makes their food a little tastier for some reason. Highly recommend this place. read more