This eatery is located in the Great Mall food court. There was no wait to order on Labor Day Monday. Staff provided friendly and efficient service, though I ordered on the kiosk to make it easy. Got the pepperoni cheesesteak with jalapenos, and it was served with a mountain of toppings. Yet, the sandwich was easy to eat and had a nice balance of flavors, with savory meats, gooey melted cheese, grilled onions, fresh veggies, spicy jalapenos, and not too heavy on the mayo. It was tasty and filling. There was plenty of seating available in the food court too, so I was able to share a meal with my bf who picked up food from a different restaurant for dinner. read more

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Staying at a Marriott brand hotel I used to stay all the time when visiting silicon valley. I like it since it is next to the great mall and almost everything you need walking distance. This cheesesteak place was new and figured try it. Was not disappointed. Tasty and filling. Best cheesesteak in the world, don't know about that, but servers were very nice, gave me options and served it fast, fresh, and hot. The creamy cheese tasted like that stuff you put on your nachos in 7-11. read more

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We decided to stop by for dinner. We ordered the Original Lemonades, Kids Meal, Original Fries, Cheese and Bacon Gourmet Fries, Philly Cheese Steak and Chicken California. Their lemonade is sweet and tart, made with real fruit, fries incredible and the cheesesteaks hit the spot for our family of 4! Charleys Cheesesteaks has been serving up sandwiches since the 80's, known for the best Philly cheesesteaks around with great customer service to match! You can find this location Great Mall in Milpitas CA! We'll be back to try their new menu items and shakes! SYOY! :-) *Song Credit: Booster by AlexGuz read more

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Usually the food is okay but today the Philly cheese steak is extremely undercooked. The meat was almost raw but I assume it's pre-cooked, who knows. The fries and the boneless wings were good but not so much the Philly cheesesteak. I do not recommend this location. read more

Charleys Cheesesteaks - $18.12 - Fast Food Near Me - Milpitas, California

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No doubt food was expensive here but who've thought they actually cared about doing French fries right, for less than $4, the fries tasted fresh out of frier, hot, cripsy, wholesome and hearty. If they can do small things with a meticulous approach, you can safely say other items would taste equally good, and yes they did philly cheesesteak sandwich justice. Service was fast and friendly. My son's favorite food spot in great mall and it must be a reason why. read more

Charleys Cheesesteaks - Philly cheesesteak and fries - Fast Food Near Me - Milpitas, California

Expectations aren't sky-high when it comes to meals from a mall food court but unfortunately Charley's failed to clear even the low mental bar that I had set for it. The cheesesteak itself was average but small, and the cheese fries were terrible and should be avoided at all costs. The quality of the cheesesteak itself was serviceable, probably exactly what you would expect in this setting. At first I was pleasantly surprised at the price point as it was around $8 for a six-inch sub which is right around what you would expect from a place like Subway these days. Once it arrived though it became abundantly clear how they keep the price down as this thing was about as wide as a #2 pencil. It was the skinniest hoagie roll I've ever seen, so the total volume of this cheesesteak was probably half what you might get at another chain. The real nail in the coffin for me came with the cheese fries which were legitimately awful. A simple comparison between the picture on the menu and the picture of what I actually received tells part of the story, but it doesn't capture how low-quality the cheese sauce they use is. Imagine the cheap plastic container of cheese-like substance that would be handed to you to drizzle over your stale nacho chips at a little league concession stand and even that would probably be preferable to what they slop on top of these mediocre french fries. Do yourself a favor and never order these. read more

Charleys Cheesesteaks - Steak Philly Cheesesteak - Small (6") - Fast Food Near Me - Milpitas, California

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Met up at mall with friends. Husband and I split a large cheesesteak sandwich and fries. Got the 4 piece boneless chicken for additional $2. It was perfect for the two of us. The person who took our order was pleasant. Good came out quickly. Food tasted good. read more

I went to get some food with my friends and she went and ask if she can get some ranch and they said no and she has to pay 1.99. Few minutes later a guy ask the same question and she gave some for free and it was really disappointing she said no to us but not to him. read more

Cheese steaks, here I come! You can share with your buddy on one of their signature 12inch cheese steaks. They even have a selection of fries, which I loved! (Bacon and cheese) yummy! The staff are well trained and friendly. Its a casual setting, situated in the dining court of Great Mall. Better park in site 5, lots of empty space parking with shade. read more

Charleys Cheesesteaks - Charley's philly steak place - Fast Food Near Me - Milpitas, California

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Their sandwiches looks nothing like the picture at all. The bread was oddly pale and there wasn't enough lettuce or tomatoes. I was pretty disappointed with my meal here. read more

Charley's Cheesesteaks is hands down my favorite place to eat whenever I visit the Great Mall. Their sandwiches are always fresh, perfectly made, and consistently delicious. The staff never gets our orders wrong, which is a huge plus, and the quality never disappoints. If you're looking for a reliable and tasty meal, this is definitely the spot! Tip: if there's a long line at the cashier they have a self order tablet to the right of the restaurant. read more

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On a Saturday had a little wait but food was fresh and good, cured my craving for months

The sandwiches and french fries are so delicious. The chicken wings are crispy, just the way I like them. The employees are also very friendly. I want to go again. read more

I really don't know why this place had negative review But personally i love this place Excellent food Nice atmosphere Friendly staff Used to stop by will definitely do in future too read more

The sandwich was fresh, tasty, the staff was friendly, and service was good. I will definitely visit again.

Not the best cheesesteak but it definitely does the job factoring you being at a mall food court. I decided to come here since it had been a while since my last Philly cheesesteak sandwich and being that this particular business stood out beyond all the neighboring noodles being offered. I placed the order for the Philly cheesesteak combo which came out pretty quickly. At first glance, the sandwich looked like an absolutely unappetizing mess but the ingredients were plentiful and the cheese was all melty. Sandwich was merely okay. Nothing great but not inedible. Soggy-ish bread didn't really help but the meat wasn't dry. Best item from the purchase was definitely the fries- fluffy on the inside with a nice golden tan. 3 stars overall. Service was prompt and unexpectedly pleasant. read more

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I was being indecisive in the mall so I decided to order from here. They had a kiosk so I didn't have to interact with anyone to order. I feel like the size of the sandwich ordered was pretty good for the price and was more or less the average for food courts, though it would be out of my budget if I were not being a tourist at the time. I think it was too busy and came out slow, as by the time I received the food the other member of my party had finished eating. It tasted good, though a little artificial compared to all the cheese steaks I ordered back on the East Coast. read more

Late review but I got the 7$ special, I found it the most economically costing deal across the food court. The food itself is good, good amount of vegetables too. read more

Charleys Cheesesteaks - 7 dollar special - Fast Food Near Me - Milpitas, California

We have a store in the Great Mall and we all know that mall food is NOT the best. The cheesesteaks here are very good. We've eaten there several times now. They don't disappoint. read more

Wowww. Absolutelty great!!! I really loved it. First time we ate here and it was really clean and the staff was nice. Definitely coming back

During my black friday shopping I decided to go to the food court and got Charleys! There was a super sweet girl working cashier today and was very helpful! The food was pretty good and will definitely be coming back! read more

Charley's Philly Cheesesteaks have always been a hit with me ever since I lived in the east. Don't let the name fool you, it's not up there with the cheesesteaks in Philly but it's great for what it is. I saw that thing up in the mall and I had to go grab it even though popeyes was right on the other side. I saw that they brought out the old school Philly as well so I tried that and mannnn it was hella good. Anytime you're craving some fast food & think about your days back in Philly, make your way down to Charley's, they'll take good care of you read more

Buffalo sandwich ! Highly recommended & the service there is amazing and fast ! Organized

I have a friend who would always swear that Charley's was the best place a person could eat. About 10 years ago he worked at the mall and almost anytime I visited him he had a Charley sub in his hand. For whatever reason, I never had the urge to try it. However, doing some Christmas shopping in the mall and I was hungry. Decided to give it a shot. So how does it stack up? I think the best word is simply, OK. It's not bad by any means, but it's nothing special either. I'm a big Philly cheesesteak guy, so I kind of have high expectations. The subs here are kinda small, especially for the price. Flavor is decent, but part of me simply wanted more. You can do a lot worse for cheesesteaks, but you can also do a lot better. It's simply OK for what it is. Mall food. read more

Charleys Cheesesteaks - Fast Food Near Me - Milpitas, California

I grubbed on some ultimate fries and left okay-ish satisfied. Charley's offers three types of gourmet fries: cheese fries, cheese and bacon fries, and ultimate fries (cheese, bacon, and ranch). All of them are $2.49 each! You get a fair portion of food for the price. Ordering food at the counter was a very smooth process and I had to sit down for a few minutes to wait for my order to be called out. The ultimate fries looked gorgeous on the advertisement board. I dug into my fries right away because cheesy fries are life and I had missed them so. The first few bites were good, but as I ate more, I realized the ranch dressing and bacon bits were so strong and overwhelming in flavor that I couldn't taste the cheese sauce. I fished around for a few fries that only had cheese sauce and were unaffected by the ranch and bacon bits, but I could still barely taste it. As for the actual fries themselves, they're just okay, thick-cut and neither soggy nor crisp. They don't have any flavor by themselves, though. So, it wasn't bad, but there were too many flavors trying to happen at once. I regret not ordering the regular cheesy fries, so I'll probably order that the next time I'm feeling up to having fries at this mall. read more

Charleys Cheesesteaks - Ultimate fries - bacon bits, ranch, cheese sauce - Fast Food Near Me - Milpitas, California

My food service was good here by the coworker named Diocelin. and I'm definitely coming back again. and she should get an bonus giving me an good customer service because she was so kind explaining what is good drinks and good sandwiches. read more

TL:DR - made fast. Taste decent. Okay price. Got a regular sized Philly cheese steak for $8.69 not much of a line here but I thought I'd try a cheesesteak. The price was good and the size of a regular was about the length of my hand. The way it was made looked okay and it tastes decent. It was made fairy quickly. read more

Charleys Cheesesteaks - Philly cheese steak - Fast Food Near Me - Milpitas, California

As a craver of philly cheese, this one is a good one. Price is fine for what you wanted. Do not order a combo though, if you want a little big size - that should be a given idea though; however it would do if that would be for a kid. Other than that, I like that I see how they cook my food, even though, I do not know if what they are putting in my order was the one that should be in there though. Haha. Anyway, it taste good for me. read more

don't buy anything from the Charley's chesse steak store number 683 the charge you for condiments when I buy a little bit like $20 worth of stuff you guys charge for condiments ....its located at the Great Mall as stated by the manger Silvia read more

I'd describe this place as selling hot garbage. I tried their latest creations, the Old School Cheesesteak and the Old School Fries. There's a lot of things wrong over here. - The large size is just laughable. And don't get me started on how the amount of "extra steak" placed on this sandwich is a far cry from what you'd see in the product photos. - The steak is among the blandest of steak meat I've experienced in any Philly cheesesteak, period. Where's the flavor? The salt? I could not derive a sense of satisfaction from eating this sandwich. The cheese tried to mask that outrageousness to no avail. I'm not going to forget this one (and that's not a good thing). - The old school fries were just marginally better than the cheesesteak. The salt from the potatoes, as well as the ranch I got, helped a bit here. Ultimately though I still felt like I had to force myself to get through this one. It is not better than regular fries I could get at most fast-food restaurants. Some props to the server who was friendly and made sure to give ranch after I checked and saw it wasn't there (why wasn't it earlier, when I paid extra for it). Even with the new app signup discount, I felt like I was greatly ripped off here. At this point, it's outclassed by any other sub place I can think of. Heck, it doesn't even have to be a sub--I'd rather eat at McDonald's than here. read more

Pretty decent portion sizes and tastes nice and juicy. Comes with a pickle, tomato, lettuce, and MUSHROOMS! read more

Charleys Cheesesteaks - CHICKEN PHILLY PHILLY CHEESESTEAK ORIGINAL FRIES - Fast Food Near Me - Milpitas, California

Horrible. I spent $22 for a large Philly, fries and blueberry lemonade. The meat literally taste like it was frozen and defrosted but became dried out from sitting in its frozen water for too long! It was like under seasoned, dry, cardboard meat. Really bad guys. And the cheese that was melted on top was horrible as well. The blueberry lemonade however is FIRE and that's why I gave them one start. I will never go back. read more

Food was weak, the chicken cali was dry as heck. Do not recommend to a friend. The Parmesan peppercorn was bland as well

The new Parmesan steak sandwich is awesome! Should be in the regular menu. Please!!!!

I really LOVE Charley's the chain, but came here couple of days ago and ordered a turkey cheddar melt. It was barely grilled. The cheese was still raw when I got the sandwich. Next time I'm calling you out very rudely, Mr grill cook. read more

At the mall, my first choice for eats is always International Cheese Bread from Andersen's Bakery. But since I was on the food court side of the oval today, I opted to try Charley's. Ordered the small chicken philly with fries special ($5) and a half strawberry/half peach lemonade ($3). Fresh and hot sandwich, and a decently filling portion. Lemonades have real fruit bits and are delicious. read more

meh. tasted fine, but was just underwhelming. more bread than cheese and steak. Kind of what you'd expect from a mall food court... it will do the job when your purpose is shopping, but you'd never go out of your way just to go eat there. read more

I had a craving for a Philly Cheese Steak sandwich. Came to Charleys and placed my order. I ordered a regular Philly Cheese Steak with no lettuce, no tomatoes, extra green bell peppers and extra mushrooms. Once I got home, I open the container and found lettuce and tomatoes in the sandwich. I look at the receipt and it had no tomatoes and no pickles printed . I didn't even think it came with pickles?!?!? Highly disappointed. I ended up taking the lettuce and tomatoes off but what If I was allergic to tomatoes?! The person assembling the order needs to read carefully and pay attention to what is in the screen!! read more

Charleys Cheesesteaks - Fast Food Near Me - Milpitas, California

Ralph was the best to help me place a phone order. My coworkers and I work at the mall. We had a big order. My phone connection wasn't working well sound and internet connection and he still honored the deal. We really appreciate Ralph's assistance. Thank you Ralph we'll order more in the future from this location read more

I was planning to get noodles or rice, when my son devoured a Philly sample. Ugh, okay, we went to get food that he would eat. We ordered the Philly cheesesteak with tomatoes and a large kiwi lemonade. I slathered my half of the sandwich with hot sauce. It was pretty decent. The kiwi lemonade was not half bad. I wasn't in love with it, but my son likes it, so that's okay. I'll return because I usually eat where I can get my kid to eat. read more