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    Charleys Cheesesteaks

    2.5 (4 reviews)
    Open • 10:00 am - 9:00 pm
    Updated 3 months ago

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    2 years ago

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    3 years ago

    Not terrible. Not great. Kind of hate it for them. Probably a bit pricey for location. Fries tasted freezer burnt. Place was empty.

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    Sabrina L.

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    American Deli - Philly Cheese steak

    American Deli

    3.1(22 reviews)
    2.0 mi

    The food here is good, but the customer service definitely needs improvement. When I walked up to…read morethe counter and gave the young lady my number, she didn't acknowledge me at all--no greeting, no response, nothing. I stood there for several minutes before going back up to remind her that my order was #65. Instead of communicating with me, she just pointed at the box. There was no courtesy, no effort, and her attitude came across as very dismissive. On top of that, I ordered 30 wings and was only given three ranch dressings. When I asked for more, she flatly said "yes" without explaining, and only after I insisted that I was willing to pay for extras did she finally add them. The way she handled it made the whole interaction uncomfortable and frustrating. On a positive note, the older lady working at the register was very kind and professional--she had a great attitude and treated me with respect. Honestly, that's how customer service should be. Overall, the food is solid, but the experience with the younger employee at the counter left a lot to be desired. Some proper customer service training would go a long way in making sure guests feel welcome and valued.

    This location suck and does not advertise or show pricing upcharges for wing orders. I requested a…read morerefund for my order and was told I had to wait 15 minutes to get a refund once the manager got to the store. The young ladies working the registered did not know how to do a refund. The manager/owner finally arrived and told me they have not be trained to provide refunds. I suggest some one trains them because no one should have to wait for a refund if they are unhappy with charges or the food. Also post upcharges for customers to make an informed decision. I will not be returning to this location.

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    East Frank Superette & Kitchen - Breakfast banh mi sammie, $9. Mmmm.

    East Frank Superette & Kitchen

    4.5(111 reviews)
    2.3 mi
    •$$

    Where to start? Unfortunately got there too late for dinner the next get we arrived in town for a…read morefamily party but def went back for breakfast. Every FOH staff member was friendly and helpful. The atmosphere is adorable, funky, hip, and fun. The food?! Yum! Had vegan grits and vegan chorizo on top. My bf had a breakfast biscuit with egg and idk what else because I was too busy looking at the stickers, decor, etc all around us. Picked up a housemade ciabatta and wow! Too good. Will def be back when in town! Forgot to take pics sadly.

    Visiting our daughter at Wingate and she recommended the restaurant. Parking was interesting and…read moretook us a bit to finally find a spot. It is in downtown Monroe with street parking and some public parking lots. Our daughter said she has been there around 11:00am and got a spot on the street right in front. It is very eclectic with decor and items for sale. They have indoor seating, seating along entrance hall and outdoor seating. You order at one counter, which has a large menu boards above the counter. The young lady that took our order was very nice. You pay over at the bar area. It was not busy at the time we were there. I had the Salad Sandwich. You can get it with chicken salad, tuna salad or chickLESS salad. I had the chicken salad in a spinach wrap with lettuce and tomato. There are other bread options. The wrap was filled with the chicken salad. It was nicely seasoned and tasted really good. My husband and daughter both did the Pick Your Burger, a build your own. My husband had the burger with bacon, lettuce, tomato, pickles, grilled onions and pepper jack cheese. My daughter added bacon, lettuce, grilled onions and provolone cheese. They both said it was a great burger. We enjoyed our food. Definitely will come back.

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    Charleys Cheesesteaks - cheesesteaks - Updated October 2026

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