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    Jack in the Box

    2.1 (16 reviews)
    InexpensiveFast Food, Burgers, Tacos
    Open Open 24 hours

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    4 months ago

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    2 years ago

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    3 years ago

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    10 years ago

    Bad customer service and the food was nasty. I usually love Jack In The Box but this was just a bad place to get our fix.

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    Ask the Community - Jack in the Box

    Spiro's Hilltop Fish Fare & Steakhouse

    Spiro's Hilltop Fish Fare & Steakhouse

    3.3
    (139 reviews)
    0.0 mi
    $$

    Delicious! Always enjoy trying different entrees! The…read morestuffed salmon is absolutely amazing! Enjoy my meal each time.

    1 Star My family has…read morebeen coming to Hilltop Restaurant for years. In fact, it was my father's favorite restaurant and a place where we shared countless meals together. We visited Hilltop today to honor the third anniversary of his passing and spend time together remembering him at a place that meant so much to our family. I want to start by saying that our waitress was very friendly and kind throughout our visit. She was not the issue. The problem was the manager and the complete lack of compassion and professionalism she showed during what was already an emotional day for our family. I ordered a meal I've enjoyed many times over the years. When there was some confusion about ordering Alfredo as a side, I completely understood that menu items and policies can change. That wasn't the issue. What bothered me was the manager's response. Instead of simply explaining the current policy, she felt the need to tell me that she had been designing the menu for years and that the way I had ordered it in the past was wrong. The interaction felt unnecessarily dismissive and argumentative. Later, while holding my 8-week-old baby, I tripped over a table in the waiting area and banged up my shin pretty badly. Already emotional from the reason we were there, I stepped outside to collect myself while comforting my newborn. When my mother later mentioned the incident to the same manager--not to demand anything, but simply to make her aware of a potential safety concern--the response was, "Well, that table has been there for years and no one has tripped over it." Again, there was no concern for whether I was okay. No apology. Just another defensive response. By that point, I had completely lost my appetite. When my food arrived, there was still confusion with my order, but honestly, the food was no longer the issue. Mistakes happen. Orders can be fixed. What can't be fixed is how a customer is made to feel. What should have been a meaningful family meal spent remembering my father turned into an experience where we felt dismissed, unheard, and unwelcome. At no point did the manager offer an apology for her comments, for my fall, or for the overall experience. After years of supporting this restaurant and making family memories there, I am deeply disappointed. For a family-owned business, I expected far more compassion, especially toward a family gathering to honor a loved one. Sadly, that compassion was nowhere to be found. We will not be returning.

    Photos
    Oyster "bar" area
    Oyster "bar" area
    Grouper tacos with mac-n-cheese (my side choice), $10.49
    Grouper tacos with mac-n-cheese (my side choice), $10.49
    Calamari appetizer

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    Calamari appetizer

    Jack in the Box - hotdogs - Updated June 2026

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