My food was very much as expected at Longhorn. Typically a very predictable, good choice at dinner time. Unfortunately my server, Elijah, failed to take my order correctly, so I did not get what I actually ordered. He apologized, but the damage was done. He was generally fairly attentive other than failing to take my order down properly. read more

Well well well... should've listened to the other reviews. This place is dog . Worst Longhorn I've been to. Ordered one meal for curbside pickup at 7:30 an hour ahead of time. Got there at 7:31, checked in, and waited. It was 7:45. I called. The girl who picked up said she will get it to me as soon as she can, with no time frame. After waiting til 7:55, I walked inside to the host stand. I told the worthless boy about my curbside order that was supposed to be ready at 7:30. He told me "to go orders are over there at the bar." I then replied, "if I ordered curbside, I shouldn't have to come in here in the first place. Can you check on my order at the bar?" He walked away after a few second blank stare and started wiping tables down. After overhearing us, a dreadlocked man asked what the name was and went to check on it for us. He said it will be out in less than a minute, its being bagged up. Finally, my order came, with no utensils even though I asked for them, so I had to raw dog my cold steak and cold veggies with my fingers. My salad? Well... it was just as warm as the rest of the meal and I decided to not get the salad dressing everywhere if I were to eat it with my fingees. Very disappointed in the staff and the food. Will not ever be back! read more

LongHorn Steakhouse - Steak - Steakhouses Near Me - Monroe, North Carolina

In the past, I've eaten here as both a dining in and carrying out customer, and not had an issue. However, lately, it's really seemed to go downhill. Recently I called in an order over the phone. I ordered several bacon cheeseburgers cooked medium with fries, 2 cheesecakes, and 2 molten lava cakes. She asked if I wanted any sauces and I asked for all the ranch she wanted to give me, so she said she made a note of it. We arrived 10 minutes ahead of time and called back in to tell them which curbside spot we were in. They were approx 20 minutes late bringing our food out. That was the start of our poor experience with them and definitely not the end. When they finally came out with our large pickup order, as she was handing the bag over, she said "Don't worry! I made sure to put in lots of extra ranch for y'all!" That sounded good, at least! We noticed the food was not piping hot, which made us wonder if it had been sitting on the counter for a while. Got home, and pulled out our food orders. Every single burger was missing bacon. And every single burger was totally RAW inside. The burgers are super thick here, so these patties had lots and lots of mushy bright red raw beef in the centers. I have never seen something like this in my life at any restaurant. The fries were okay but cold. It was a gross dinner. So I was hoping dessert would help redeem things. But nah. There were no cheesecakes - but instead the chocolate stampede cake was in its place. We all tried those cakes with the weird vanilla ice cream stuff, and we also tried the molten lava cakes which were cold. All of it tasted like gross fake plastic chocolate. The ice cream had real vanilla beans in it, but the actual ice cream part had a very odd texture and was quite disgusting. So I exchanged $120 of hard earned money for waiting too long for our meal; cold and way undercooked burgers; and very gross desserts. Every single part of our order was wrong. They even totally forgot the ranch, after playing that up, too! We won't be coming back here - ever. Super disappointing! read more

My husband and I came for dinner. We experienced devastating losses in our family and I received a gift certificate from friends. We ordered the fried shrimp appetizer which was delicious. I'm not too keen on spicy but this was really good. We were not impressed with the rest. Although our server was great, others working that day were playing around and goofing off, giving a very unprofessional experience. The steaks were tasteless. My husband's steak was blue and mine was medium even though we requested medium rare. We sent my husband's steak back to cook a little more but it came back to our table...exactly the same way. Drinks were good, on the strong side, but really good. Sides were ...meh! We were disappointed. This was the second time we experienced this at this same location so we won't be going back. Too bad read more

I went to this restaurant for lunch today expecting to get some kind of steak on the lunch menu. I wasn't expecting prime rib or a cheap prime steak. However, I was expecting there to be some kind of steak on the lunch menu. After all they call themselves a steakhouse. There were only four items on the lunch menu! Not one of them was any kind of steak. I thought there might at lest be a steak sandwich of some kind. But no, the closest thing was a burger so I ordered the most flavorless hamburger I've had in years. So disappointed. Won't be going back there! read more

Total waste of money!!! Not even edible!!! Could not chew it at all!! absolutely makes me sick that I wasted my money on this!!! Does this look med/well? read more

LongHorn Steakhouse - Not edible!!!! Could not even chew! Total waste of money!! - Steakhouses Near Me - Monroe, North Carolina

My husband and I came here for dinner on a Monday night and there was a wait time of about 45 minutes. We went to the Monroe Mall to kill time and our table was actually ready in 25 minutes. Once seated, our server was friendly, fast and knowledgeable of the menu and drink items. Our food was served hot and in a timely manner. There is plenty of parking and this establishment and their restrooms are super clean. read more

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Maybe I could use a negative star on this review. My wife ordered our supper to go. When we arrived, the nice lady brought the food out, and informed us that what I had ordered they did not have any of that, so they just deducted it from the bill and I was left with nothing. That type of Service is what makes Longhorn steakhouse in Monroe a negative star experience. Not that it really mattered. I have food at my house so I came home threw me something in the air fryer and ate supper. But this just goes hand-in-hand with the past experiences we have had at this establishment, poor service, slow service, and food that was subpar. It will probably take me a while before I make this journey again to be disappointed with this so-called steakhouse. Eat at your own risk. Thanks. read more

Our waitress was absolutely wonderful. However, the old lady that they had at the hostess stand was rude to me and my 90 year old grandfather because I calmly asked him if he was okay with waiting 15 minutes to be seated. She apparently did not like that, as she immediately got defensive. If you can't be friendly, don't be a hostess. read more

I usually don't go to the Monroe location due to bad experiences in the past. Decided to give it another shot since it was barely 8pm and it was close by, but this visit today was just absolutely horrible. Was forced to use plastic utensils, and ordered a drink which never arrived. Asked for a real knife to cut my steak but the server never returned with it. Im a server myself so I speak from experience, but the booth we were sat at was dirty and last but not least I found a hair on my plate that did not belong to me. Didn't even fuss about it due to being deeply disappointed. Never again! read more

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I went to this location on Saturday evening, around 6:15 pm. It was really crowded and for a party of 3 we were told it would be an hour before we would be able to get a table. We finally got seated around 7:30 pm. Mind you, the only reason I waited that long period of time was because I wanted to order the stuffed mushrooms. As soon as I put in my order, the waitress came back and said they were out of mushrooms. Very disappointed!! I ordered the chicken Parmesan and it was so salty that I couldn't even eat it! This is the first time I have been totally disappointed in this restaurant read more

My favorite LongHorn Steakhouse...always fast efficient really good food and 99.9 you're going to have a good waiter or waitress. If the food isn't right the manager will make it right. read more

This is normally our go-to steakhouse in town... however today we were highly disappointed! We ordered 2 steaks..cooked Med... I was told that when I come to pick up the steaks that since it was misting rain... that I would need to come inside and get them myself.... I will attach pics of what they looked like when I got home and opened them..... read more

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I almost never give 5 stars but this was without complaint. The hot mushroom appetizers were delicious, baked in a white cheddar sauce with some spices. There was a brown bread and butter on the table, warm. The drinks came quickly. The place was packed on a Monday night - surprise! and still service was prompt. My friend had a flat chicken cutlet with a cheese sauce which he said was delicious. I had the 6 oz. filet, tender and heavily seasoned but not too much. I also got the baked sweet potato - again great. It was been baked in the coals which gave a smoky taste. Side salads at steakhouses are frequently anemic - not here, a complete salad, chopped tomatoes, celery, grated cheese, onions, the works. And my blue cheese dressing was twice the size of what I am accustomed to getting. Any problems? The parking lot needs to be resurfaced but that is not the steakhouse's responsibility. read more

Food is good, but somebody needs to show the chef how to cook a steak. Service is okay

Let me first say the food was delicious and the restaurant was clean. So you wonder why I only gave this restaurant three stars? First we had gotten there at two o'clock and our male waiter served us bread and our delicious sweet tea and a ginger-ail very quickly. Then came the issues we ordered the fried onions and a French onion soup and a salad for an appetizer. This took 30 minutes to come over then our main course two steaks didn't show up for another 30 minutes. Now it is after three. The restaurant was not crowded and we got a lame excuse that our steaks were delayed being put down and the people behind us were told that their food was delayed due to a shift change in the kitchen. Sorry I'm not buying that. This is what I think happened our waiter seem to disappear for long periods of time without checking on his customers or our food being cooked in an appropriate time. In other words he dropped the ball. Fumble! There goes one star boom! Poor service! The lady that brought us to our table looked like she didn't want to be there as well. Boom there goes another star. I think the next time we are in that area and won't a delicious steak in a timely manner we are going to Logan's across the street. I'm a Christian Yelper just speaking the truth. I hope longhorns get their service situation under control because the food is good there but just like every American we all have places to go and things to do and not an hour and a half to delay. Anyway May God bless all my fellow foodies Always. read more

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First please know I love Longhorn Steakhouse and have eaten there in different cities and states. However, yesterday's experience at the Monroe location was well below average. I ordered two ribeye steak dinners, a hamburger dinner with an order of firecrackers and mashed potatoes. My order was over $100.00. The steaks and the hamburger was both dry and tough. We ended up tossing the meals. It was not worth the cost. I will not visit this location again and I do not recommend it for anyone. read more

While my Parm Chicken was very good, the service and the quantity of my counterparts food left us dissatisfied. I know what you're thinking. No, we did not cut the sirloin and then snap the picture. How the steak is pictured is exactly how it arrived at our table. read more

LongHorn Steakhouse - Too small 6oz Renegade Sirloin - Steakhouses Near Me - Monroe, North Carolina

I've eaten here several times and enjoyed each meal. The wait staff has been courteous and efficient. I recommend trying this location if in the area. read more

Waited 45 min on a waitlist, just to receive no text no call or nothing, when I went to check what happened, they told me they had bump me out of the list, even tho they gave me no warning or nothing. Horrible day ruined waited 45minutes for nothing! Had to go somewhere else since the best they could do was put me in the back of the list.. I wasn't going to wait another 45 minutes for their mistake.. this is unacceptable some people plan their day to go eat and they just ruined everything. Horrible service. read more

Today I had an awesome lunch with my dad and brother. My dad wanted Longhorn and I am so happy that the chose it. I had the filet with Brussel Sprouts and a loaded baked potato. My food was delicious and I received stellar service. I definitely recommend Lo thorn in Monroe, NC read more

LongHorn Steakhouse - Filet with Brussel Sprouts and loaded baked potato - Steakhouses Near Me - Monroe, North Carolina

We sat at a dirty high top bar table waiting for someone to clean it off from previous customers for a while meanwhile several servers passed by for a while til I stopped a manager and politely asked if someone could clean off table and she went back into back of restaurant not touching anything on table then more servers would come by table saying someone will clean this for you and finally sending someone out to tell us they would get hostess to clean table. I guess it was not her job to help clear a table for customers and all it was one plate and bread and no one would touch it. Food was good our server was bartender and she was good. Managers should be willing to help where needed later saw manager standing at bar talking to servers meanwhile several tables dirty. Service is definitely better at lunchtime. read more

Ok most people have been to long horn and I used to work there. This location is ok. I came at 4:00 for a pick up and was not greeted at all. Once some one saw me they said do you need a menu, not you need a table or good afternoon how can I help you. So. Not sure of the staff. We then got my food 13 min after the site said it would be ready and there were only 5 tables. Either way I get it it was kinda shift change but when we got home and they forgot my wife's soup I don't think we will take food out from that location. Maybe eating at the restaurant is better. Good luck. read more

I usually love longhorn but Saturday I ordered my food from work and went and picked it up when I got back to my office I started eating my salad first half way through my salad I noticed a bug moving around on a piece of lettuce I was disgusting so I called and spoke to the manager and was told I would be reimburse for my meal but never was i will never eat at this location age! read more

Food was good. Our waiter was very friendly and helpful. He brought us more soda in a cup which I have never seen, but hey at least we got our drinks refilled. The food was tasteful. The salad was huge and so fresh and delicious. Steak was flavorful. The hostess was a much older lady who greeted us with "how many?" I said "hi" she then said "hi, how many?" I said 4. She started to grunt look behind her and looked flustered. She took a few minutes to finally take us to our seats. She pointed and walked away. I mean idk if thats how she treats all guest but that was not good. I would have left if it wasn't for my kids who was hungry. read more

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Bad service, all three steaks not cooked right. Sat in the dark corner with no lights.

It is very rare that one receives great, or even good, service anymore. Ugh! But, Kristen is a rare breed, and was absolutely PHENOMENAL and very attentive. We will definitely be making this our new "Spot"! We cannot wait to come back in the future. Our only 2 complaints would be 1. The Do-Not-Give-a-"dang" attitudes the four employees (Waitresses/ Waiters and/or Hostesses/ Hosts) had upon our arrival as we stood there for more than 5 minutes waiting to sign-in. They all seemed REALLY Confused as to what to do to help us! 2. Would be the "loaded..? Mashed Potatoes"... they were awful! VERY watery, and somehow had NO Flavor.... even with being loaded down with ALL that butter..? read more

Ordered a ribeye med well and they gave me med rare. The steak was fatty and not seasoned. Wife had chicken breast and they gave her tenders. sent the steak back for them to finish cooking. waited and of course fries cold and they didn't bring any fresh since I had to wait for my steak to be properly cooked. Will not be going back. read more

I cannot say enough good things about this place! Their service is always top notch and the food is cooked to perfection every time we have came, besides once, and he was new so most likely in training. I would go as far as to say that this is the best Steakhouse around, fairly matched with TLC in Concord. The only complaint any of us have ever had is that it has been freezing in there, to the point that all of the women take sweaters and even blankets inside with them when we go eat. Everytime! read more

My husband and I visited here for dinner today for the first time in several years and had a first-rate experience. We were seated with no wait and were promptly greeted by our server, Rodrigo, who was welcoming and extremely pleasant. Service was timely without feeling rushed, and the food was delicious. We both ordered the filets, with perfectly steamed and seasoned asparagus for me and sweet potato for my husband. I have honestly never had a better steak anywhere at any price! It was juicy, fork-tender, and seasoned to perfection. At a generous 6 ounces, it was sized just right for me, while my husband enjoyed the 9-ounce cut. We have tried many of the area steakhouses, but we now feel we have found the best and hope they continue to live up to this standard! It won't be long before we make a return visit! read more

Absolutely amazing!!! Walked right in, sat at the bar, and was immediately greeted by the bartender. Wilson was very personable and friendly! 5 stars just on customer service alone. Not only did she strike conversation but she knew when to stay and talk and when to provide a little privacy. The service wasn't the only good thing though; the food was mouthwatering! We savored every last bite...literally; I cut my steak into smaller pieces so I could enjoy it longer. Highly recommend! read more

There was a hair in my salad and I did not get an apology. I was told I believe you. when given my steak it was not cooked how I asked and I sent it back and when I got it, there was too much seasoning on it to even be enjoyable. Then on the way out a waitress spilled water all over my wife and laughed and said it's just water. These waiters had no consideration or courtesy. read more

I honestly enjoyed this location better than the one in Rock Hill South Carolina. Which the service is a lot slower there than here. And this was during a busy hour on a Saturday. Our server was very friendly and definitely made us feel welcomed during our visit. Our appetizer and dinner also came out at a very reasonable time and pace as well. We started with some Texas Tonions, I love them better than Blooming Onions to be honest. They have their own signature sauce for them but I prefer ranch with them. I got the shaved prime rib sandwich and substituted the fries with a loaded baked potato and a side order of broccoli. Everything was seasoned well and really good and I loved the sauce for the prime rib sandwich. The prime rib has to have the sauce. It's a must have. My girlfriend got the 8 oz. renegade sirloin with fries and a salad. The steak was really good and cooked to her expectations of medium rare. But the fries were bland and needed more salt and were not really warm. And her salad had too much ranch dressing in it. Other than that this location of Longhorn met up to our expectations and at a decent price and we will be coming back for more. read more

LongHorn Steakhouse - Our Texas Tonions! - Steakhouses Near Me - Monroe, North Carolina

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We prefer coming to this location over the Matthews location. The staff is very friendly, and we haven't had any issues with the appetizers or meal we order. The food is cooked as I requested it, the food temperature is good, and the taste is very good. The waitress we request always does a stupendous job, and she stays on top of things to make our visit pleasurable. The ambiance is good and not too loud. read more

We came in 7/23 for my bday. The table we were sat at was broken. We asked our server to change tables, she said yes. Another server by the name of Tiffany immediately said no that her family would be in a little over an hour. First, we would have been done for her family to eat in time. Second, she was very rude. She needs to be fired immediately read more

Good food, service and atmosphere. Highly recommended. The steak was cooked to perfection. read more

The steak was really good and so was my bfs burger but other than that he didn't get his side of fries? And I also didnt get the right toppings for my baked potato and we didn't get napkins or silverware we asked for. Lastly I didn't get Caesar dressing for my salad. I've never really written a yelp review but I just had to because of the amount of stuff that was missing/wrong. Everyone was nice tho! read more

I visited this location with my cousin on 6/28 and it was pretty bad from the start. We had to wait for a table so I went to get a beer and the bartender overfilled the glass and it was dripping all over the place. The bartender didn't even wipe the glass or give me a napkin, she just said "here" and walked off. Then we were called and we get to our booth and there was food and drops of liquid all over the booth. I took my cloth napkin to wipe it and then asked for a new napkin. God forbid I get a cloth napkin back. Our waiter had a slight attitude. We got Wild West shrimp which were delicious. I ordered my filet medium and I could tell it was well done by just looking at it. Sure enough it was saw dust. I call over the waiter to show him and he looks at me and asks if I want them to recook it? Umm yeah I want it recooked. Can I tell you, 30 minutes later I was still waiting for my steak. I finally stopped him to ask and he said there was a new cook, which is fine mistakes happen. It takes 4 minutes a side to cook a steak medium on hot flame. Maybe 10 minutes it would take. At 30 minutes he still had no idea when I was going to get my steak. No manager came over at any point so I asked for my meal to be removed from the bill and to bring me the check. read more

I like that the food was hot and the portions were adequate. I ordered a salad & baked potato with my small steak & shrimp and I was full. The wait staff was attentive as well. read more

Go anywhere but here, especially if Amanda is still "managing". You've heard the customer is always right? She hasn't. She's rude and condescending. Definitely on a power trip. News flash, Amanda, the world doesn't revolve around you and your stuck up self. read more