Wonderful ambiance, food and service. It's one of our go to places for affordable food and comfortable environment.

The food was average but the manager never showed up to speak to us when we inquired about our seating arrangements for the big group. We explained why we wanted to be seated but they simply said we'll check with our manager but never heard from manager nor really got an answer about that. So the experience started off bad. The ambiance was average. read more

Plenty of seating, quick access to a table and lots on the menu. The famous rolls didn't disappoint and were delicious as expected. We were glad to see the complimentary peanuts were individually packaged. Our waitress was friendly and polite. She made she our glasses were always full and had everything we needed and wanted. My salmon was a bit dry, but my veg sides were okay. My mother-in-law was pleased her steak and mashed potatoes. The ambiance was a bit too loud for us and our kid. TVs are everywhere you look which adds to the noise chaos. A mini screen on every table for games and extras. read more

Forgot to post this from last week! Texas Roadhouse. We picked our steaks and I wish I had gotten a picture of the 'before' because they were huge, beautiful ribeyes. Perfect meal, the ribeyes were amazing. Tender, juicy, flavorful. They've been consistently great in spite of being a chain. our waitress was wonderful, but then they always are for us. By the way, the fried pickles and the boneless buffalo chicken bites were excellent. read more

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Appetizers were good. Rolls are the best. Steak lacked seasoning, not as good as Longhorn, but was done exactly as requested. Main conplaint was we had 4 people in a booth and server or anyone else never took our empty dishes and table was overcrowded. They should have taken away our appetizer empty plates and even after paying bill waitress did not take away empty plates so we would have enough room to put food in takeout aboxes. Surprised there was no waiting at 4:30pm on Saturday. Still would go back some day. read more

Texas Roadhouse is my "Go To" for family steakhouse night. The cuts of steak are fresh and well prepped for your selection. Even though the restaurant seems to stay busy, I've never waited too long to be seated. The management supports the community by offering "kids eat free" coupons to local schools and teachers. Last time I went for my birthday they helped end the night with a fun "bucking saddle" pic! read more

We did takeout from Texas Road House in Matthews and it was awesome. Food was exactly as ordered and everything was included as needed. Made for a great at-home birthday celebration.Great service. read more

Waited an hour and 15 minutes to be seated. Expected that. Waitress took order and disappeared. Finally stopped another waitress and a manager came over and said they were busy. (Hmm, why did other patrons come in, get served pay their bill and leave)? Got two hamburgers, one the bun WAS HARD, the pulled pork sandwich was unbeatable, the two rib eye steaks med rare were tough although cooked right on visibility was not the usual. And Food and Service were lacking, who cares about Ambiance. A real shame as Texas Roadhouse has been my go to place in Florida, Ohio, Indiana and Arizona. read more

I ordered online. This one has a to go pick up area, which is right in the front of the resteraunt. I ordered the salmon with 2 sides. The corn was amazing. The sweet potatoes was fresh and with the complimentary butter and brown sugar that I requested, it was proved to be an excellent dessert. My daughter had the rib ranger meal.. It provided generous portions of meat and fries. I can't wait to go back. read more

Always have a great experience at the roadhouse ! Food was fresh and delicious and you cannot beat these prices. Staff is also very attentive. Will definitely be back. read more

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Service was friendly. A little bit of a wait to get in and then a bit longer than usually for our food & a bit noisier than I like - but we always enjoy our meal at Texas Roadhouse. Was grateful for the 10% off coupon we found at our hotel. read more

We frequent this location often. The service is always quick and friendly. While this place is always busy they keep things moving pretty smoothly so its never a very long wait to get a table. The atmosphere is lively and comfortable. The TVs in the bar always have different games going on. Recently we split the porterhouse which is delicious. Tried out the new fire blossom this trip as well and are bery pleased with it and might continue to order this over the regular cactus blossom. read more

Texas Roadhouse - Porterhouse T-Bone* - Steakhouses Near Me - Matthews, North Carolina

The worst food I have had in a very long time. I think this is where all grandparents go for dinner with the grandkids plus it's the spot for date night for anyone in a 3rd marriage and 2nd shared Facebook account. The potato skins were old and literally baked potato wedges with half melted cheese. No bacon, green onions or spec of flavor. The house salad was okay but the dressing tasted weird. Weird as in I question the freshness of the vat of Italian kraft dressing a 17 year old "chef" is in charge of managing expiration dates in between pre-cal homework. Our ribs came about 20 minutes after we finished our salad, odd. And as expected, they were fatty, slimy but good flavor if you can get pass the texture. All in all, my pallet has moved beyond Texas Road House and I'm okay with that. If this sounds pretentious or rude, no worries. This is a great place for a teenagers first date or a middle age couples last. read more

We brought my Mom here for her birthday dinner as this was her choice. We added out name online before heading over, and when we checked in, we were told about 30 minutes' wait. We waited about 25 and received a text that our table was ready. This place was crazy busy, but the staff did an amazing job of moving things along. The hostess that sat us abd gave us our rolls and cinnamon butter ( good stuff!) Our waitress came over quickly to take our drink order. We ordered an appetizer and had it within a few minutes. As I mentioned, this place was packed but our waitress, Ashley, was consistent in checking in on us, refilling drinks, and making sure we were all set. Food was delicious, all steak cooked as requested, and everything ordered was delivered. Honestly, I was amazed at what a great experience we had. I was not expecting to enjoy being there as much as I did. This place is loud, so definitely not where you want to be for a quiet steak dinner but a great spot for families! read more

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Second experience still checks out to be a solid steak. Got the big boy this time and pleased. Bone-in rib eye, loaded potato and broccoli all delicious read more

Texas Roadhouse - Bone-in ribeye - Steakhouses Near Me - Matthews, North Carolina

When we got our food it was cold. And most of us gave our food bad besides afew of us but my grandmother order a Salomon and it came out raw and not good she was disappointed and our server was very disrespectful. It also took forever to get our food and he forgot our food in general. And it took for ever to receive anything It was a horrible experience thru and thru i would not come again. This was my last dinner with my family before I went back to New York. They completely ruined it. read more

I love how all of the Texas Roadhouse locations that I go to, they always are consistently the same. Rolls are always hot, soft & fresh. Steak is always cooked to your liking and the ribs are always fall off the bone. Service was great and quick, even right before closing. Restaurant was clean & I love a clean bathroom! Looking forward to returning. read more

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5 stars for the flavor of the steak However all sides and salad or bread nothing special or not delicious Hope to return and sides would be better next visit read more

Always love coming here although it's pretty far from where I live but it is definitely worth the drive. I love them rolls, I don't know anyone who doesn't. Food is always great and steak is always cook to the right temperature. Service is good, they are attentive and come around pretty often. Ambiance, it's pretty busy and noisy. They have their own parking lot so you won't have a hard time finding a spot unless you come during very busy times. Love that you can check in prior, I wish more places did that so it's easy to get in and out. read more

Texas Roadhouse - Rolls - Steakhouses Near Me - Matthews, North Carolina

I saw that Texas Roadhouse was giving all of their profits from today to our brothers & sisters in western NC effected by the hurricane so we decided to have dinner here tonight & support this endeavor. Our server Olivia was excellent, she was very attentive & always made sure my glass was full of drink, I really appreciated this . The food was great too & it was definitely a plus knowing that we are supporting WNC. I liked the shirts that the staff wore that read " Carolina Strong" . The chili & steak I ordered was delicious. Though it was busy, it was very well organized and I was impressed by your ability to handle a crowd, and I was happy to see such a great turnout for this event. Thanks so much for a wonderful dinner God bless you as you serve & give, Pastor Michelle 866-987-7729 Free 24/7 prayer line read more

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Freezing in the restaurant.!! One steak was brought out and the other steak was incorrect so they took it back to fix it and did not bring my husband's steak until after I was totally finished eating mine.... When they finally brought his steak, the potatoes was barely warm...... did not get refills without asking for them.... Highly disappointed.... read more

Ask the hostess to seat us in a four seater since my son and I are tall. She acted like it was a bill going to congress. She had to go back to the station and clear it with the seating gods even though the restaurant was no where near full. The Fort Worth ribeye was fatty and filled with gristle. Sides seemed like warmed up in microwave read more

I'm going to have to look for a new "to go" place. For the 3rd time in a row, our order was missing an item. I am so sorry is getting old, as it happens again the next time. I understand you are busy, but do you not check the order against the receipt. I am just as guilty for not doing it myself, but you would think" they can not mess it up 3 times in a row" I was wrong. Time to try somewhere new. read more

The steak was mediocre at best. The service could not have been much worse. A server never return. No once to ask us. Do we have any more needs like tea or box or anything? Had to ask somebody else walking around to get us a box that we could put her food in. Also when we were standing there waiting to be seated the girl said do you want to hand pick your steak? And I said well how much does it cost? She said well I don't know. Wow! How freaking stupid is that? It would appear from what I saw in the restaurant the requirement to be employee at Roadhouse. You have to be under 18 years old and have rings in your nose read more

Lots to love about this place. Great service staff, very efficient herding of customers. Prices beat the competition, food is damn good. If I have a gripe it would be that they closed down the store at 485 and S. Blvd years ago. I'd bet money if they reopened that store it would rock. read more

One of the best ribeyes I've had in a long time from a chain restaurant. Its was cooked to perfection with perfect flavor. Service was pretty good. read more

The vibes are always great here but I wanted to leave a review for a server we had tonight by the name of Samuel. They are the definition of customer service. I will definitely be back at this location as asking for him! read more

So you can check in online through Yelp, but they don't actually call you for a table until you have physically checked in. We were in Charlotte when we signed up. 67 in line. 60-90 min estimated wait. Our table was ready by the lower expected time. The guy outside that you check in with was super friendly and bonded with each person he talked to. When your table is "ready" they take you inside and you stand in a number 1-3. This is an area that they need improvement with. They would keep shuffling people into 1 and 2 and if you were in 3, they no longer acknowledge them they u until you advocate for yourself. The staff is friendly and attentive. But they are hustling and don't have time for relaxed personalized service and it's doubtful that they will refill your water. read more

Texas Roadhouse - Steakhouses Near Me - Matthews, North Carolina

I had the advantage of being alone so I walked past the line and asked if there was room in the bar. There was one seat open. With 2 bartenders I had a cold beer in seconds. Ordered a steak dinner. When it came the bartender stood there for me to check my steak. Cooked to perfection. Everything was. And the place was packed on a school night. Bussboys kept the place clean and the wait staff were all smiling. I've eaten at a lot of steakhouses but few will match these guys. I will return. read more

This was my first time dining at Texas Roadhouse and I have to say it will not be my last. Sharon was our server for the evening, she had a great bubbly personality and she was very attentive. Sharon brought out all the bells and whistle's including a first time sampler plate which had a nice size helping of corn, green-beans, potatoes, and chili for me to try a few of their side dishes. All of the samples were delicious and well seasoned. My entree was perfectly cooked medallion tenderloins over a bed of flavored rice; my sides were a sweet potato with Carmel sauce & marshmallows, and steamed broccoli (the broccoli still had a crunch to it and it was delicious). Topped with a 9oz pour glass of wine... Perfect! I enjoyed dinning at Texas Roadhouse, the food was delicious, the restaurant was clean and the atmosphere was nice. read more

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We checked in online for the waitlist. When we got there, apparently someone else used my first name to steal our reservation on the wait list. That wasn't really a huge deal, but that whole situation was amplified when we sat down. We ordered our food, and it came out, we found a hair in my steak. It was pretty obvious too. Not a great look, but still not a huge deal. We asked for a new dish to be made in exchange. After about 30 minutes of waiting, they came out with a new meal, but only took 5% off the bill. We were pretty livid. I usually like Texas Roadhouse, and have been going here for over 20 years for different dinners and occasions, but this was a huge letdown. read more

Had dinner with my dad here and was seated immediately. Waitress came over not too long after and got our order. She was very friendly. All the staff we encountered that evening was very friendly. I got the ribeye smothered with ribs combo. It came out cooked to the medium perfection I asked for and the ribs were tender and falling off the bone. Everything was piping hot and absolutely delicious. read more

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Between the well cooked steak and our waitress - CANDY - why would I ever go to another steakhouse? Genuinely the best waitress we've ever had. Don't know why we waited so long to eat here. read more

Mary is absolutely fantastic! She has taken care of me more than once and always has a radiant energy, great smile, and perfect menu knowledge. Would give more than 5 starts just for Mary if I could! read more

This was my first time going to Texas Roadhouse . The steak was for me was unseasoned and wasn't good. I enjoyed my sides that came with the steak. The drinks were good, and obviously the rolls and honey butter. Id return to try a different main option . read more

We met after Church for our Sunday Dinner at one the family's favorite spot for this occasion. The food is always good and the staff very courteous and attentive to our needs. We were seated in less than 3 minutes despite our party of 5. The staff cheerfully sang a Happy Birthday to me with a desert! Happy vibes the entire dining experience for sure! read more

Texas Roadhouse - Smothered Chicken, loaded Mashed Potatoes & mixed vegetables! - Steakhouses Near Me - Matthews, North Carolina

Another amazing meal at the Texas Roadhouse! But what really set this apart is the excellent service provided by Addy! So attentive, accommodating and funny! She really made our meal and visit enjoyable! I will be back again and again and recommend that everyone visit asks for Addy as their server! 10 stars!!! read more

Can never go wrong with Texas Roadhouse.. We got to the restaurant about 10 minute before closing and they still sat and served us without a problem. Our waitress was awesome and the Ribeyes were very tasty and cooked perfectly.. Our waitress didn't rush us out and even said she enjoys the late customers and even gave me a togo cup for my ice tea.. read more

Give Samuel a raise. Delightful, joyous, and had a lot of patience with my 90-year old grandparents.

First time ordering take out from here and I won't even bother again. I had a very terrible experience overall. At pick up I had sent my father to pick it up since I was busy and sent him all the info he need and the notification that it was ready and the host gave him a hard time about the order pickup when he arrived. I also had my family member get sick after eating just a small portion of her meal after I noticed how severely under cook it was and she was throwing up all night. I understand I ordered rare but it wasn't even a nicely seared on the back side or reached temp for a safe consumption. The shrimps were incredibly dry. Salad was the only thing that came out great however their famous rolls were hard as bricks. read more

Texas Roadhouse - Bone-In Ribeye* - Steakhouses Near Me - Matthews, North Carolina

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