I never post reviews, but I had to today. The gentleman that worked the register and helped with the preparation of the food was outstanding. His demeanor was incredibly friendly, welcoming, and felt genuine. I ordered my food to go and I'm sitting in my car but had to post a real quick review. I haven't tried the food yet, but it looks delicious. I needed to add to this review. The food is delicious and I tell you guys if you wanna eat somewhere where the staff is friendly and the atmosphere is welcoming this is a good spot. read more

I've passed this place a couple times and decided to place a to go order tonight. The prices are wonderful and the amount of food for the money is great. The young lady who brought me my order was wonderful and full of smiles. I would've gave 4 stars but I'm not a fan of sweet bbq and the triple cue was swimming in sweet sauce . Ribs were meaty and delicious and I fit the lemonade and it was just perfect, not too sweet but not tart either. Will definitely be giving them another visit soon read more

City Barbeque - Two Meats, Two Sides Hush Puppies - Barbeque Near Me - Charlotte, North Carolina

Beef Briscut amazing. Lovecthe cornbread muffins as well. Green Beans are clearly good also.

Tonight was a really BAD experience! Food came out cold, our daughters order was "lost" and never came out. An hour wait for the food, ran out of brisket, turkey at 6:30! We ordered beers with our meal and they didn't have a bottle opener. Another customer had to open our beer for us! RIDICULOUS! This is NOT how to run a restaurant! read more

The food and service are exceptional. You're always greeted with a welcome to City Barbecue that sounds like they actually mean it. The food is outstanding and great proportions. We go there about twice per month an have never been disappointed. Will continue to visit this store. read more

If I could put zero stars, I would. I never been to city BBQ to dine, but I did order takeout. I ordered a loaded, baked potato with barbecue pulled pork and all the toppings. Once I opened the bag, there's sauces and everything for the barbecue, but absolutely nothing else except a half a baked potato. No barbecue. No toppings, nothing. I paid $22 for a quarter of what I ordered. I hope this isn't what other people have to put up with because this is unacceptable! I will not be ordering from them again. It's a shame I didn't get a chance to try their barbecue, but it's not worth the money. They just lost a possible new customer. read more

City Barbeque - Barbeque Near Me - Charlotte, North Carolina

My husband ordered a half pound of pastrami, specifically asked for it to be cut lean and the order of 4 "adult" chicken fingers. Well, the pastrami was very fatty and had to be taken back to be cut lean and the chicken fingers are each the size of my pinkie. Not adult size. And $10 for four. What a rip off! The man there said "it comes that way" about the pastrami. Well, them do not state on the menu lean if you do not train your employees how to do so. Slack on service. read more

City Barbeque - The adult chicken fingers - Barbeque Near Me - Charlotte, North Carolina

Food was so good. Everything was fresh and hot. Love the wings! I will say service was pretty slow, but I don't fault the staff. They clearly did not have enough people working. Would go back. read more

The Mac & cheese was cold and dry. Ribs and baked beans were good. I wish I didn't need to enter 85 characters to post read more

Love the food the staff and the always clean seating! The decor is fun and what you would expect!

Pulled pork sandwich and hush puppies. I paired the sandwich with the sweet city sauce. It was excellent! I cleaned the plate! Hush puppies were hot and fresh and omg they were good! I got recommended this place from an apartment tour guide. Wow it was a good recommendation! Will be back even if I have to make a drive to have it! Staff is very friendly. Music is classic blues. Clean and well maintained. read more

City Barbeque - Pulled pork sandwich and hush puppies. Delicious! - Barbeque Near Me - Charlotte, North Carolina

Food was great! They handled a small catering order for us with ease. Everything was hot and ready

Hey Matthews City BBQ - you're slipping! Brought The Family (7 hungry mouths) a week ago and it's once again obvious that since Covid you are killing it with To-go. That doesn't mean that you ignore those who might want to Dine-in! The table tops were FILTHY as was the condiment area. And now I look @ your recent health score of 90/100 and the violations would suggest management is not doing their job? Come on Matthews, YOU CAN DO BETTER... read more

Staff was very courteous and patient. It smelled so of in there so I wanted to try everything! The beef brisket and pulled chicken was juicy and tender. My corn, peach cobbler and hush puppies was so good that I managed to save a little for a delightful lunch for work! But they seriously need to make an entrance from the street. It's like a maze to get in there. read more

City Barbeque - Beef Brisket, Pulled Chicken, Corn soufflé, hush puppies, peach cobbler and Bread - Barbeque Near Me - Charlotte, North Carolina

I ordered an Easter meal with ham, turkey and brisket with sides. Everything. The food Looks delicious. The gentleman at this Matthews location were friendly, professional and working incredibly hard to get customer meals packaged quickly. Well done! read more

Stopped by while in town just saw it driving around, the wife and I loved it, the service was great the brisket was better!!

Made me wait for almost an hour and told me twice that my order would be up next just for me to go ask how much longer, and the gentleman tells me they don't have any ribs brisket or turkey.... Would've been best to even advise me when I first got there to avoid this issue and I wouldn't have had an issue but the fact I was told I would be up next and told that I can just wait and almost after an hour I get told they don't have anything that I ordered besides the Mac and cheese and corn bread..... read more

Great service, friendly staff and wonderful food! The brisket is the best I've had. Great appetizers! Thomas was especially attentive to our needs and concerns. Will definitely return! read more

I have been here a few times ordering via Postmates and the food is always good tasting, plentiful, looks and tastes fresh, but not always consistent. I have had missed items in my orders or not extra sauce. Would be great if they sent WetNaps with the ToGo orders. I order the plates of meats and sides love BBQ Ribs and Brisket. I would recommend this spot it is a good BBQ Franchise. There are several locations here in the Charlotte area. read more

Food is pretty good but staff extremely awful, and the takeout ordering experience is absurdly bad. I guess they think their food is so good that people will put up with anything, but they are wrong. There are too many barbecue places in Charlotte that treat you well to have to put up with this. read more

Great food & the staff is amazing with their suggestions...I am never disappointed when dining here....

City Barbecue has several convenient locations. Food is very good. The variety of sauces allows mixing to suit my taste.

The food was OKAY. I got the pork burnt ends. It was a bit sweet for me. The place was did not look clean. There was barbecue sauce on the table. read more

the service was amazing and the food was even better would highly recommend to come back

We come here monthly-ish, even though it's a bit of a drive. We're always greeted cheerfully, our order is ready quickly, and we get to eat fantastic barbecue. We generally share a half-rack of ribs, then each get our own sides. For our appetites, that's a perfect amount. My husband always gets the fries. I switch it up between the creamy cole slaw, the green beans and the collard greens. If there's room in my calorie budget, I very occasionally splurge on the mac and cheese, which is better than what I make. Wish it was closer.... And that my calorie budget was bigger. read more

Food was good but the service was horrible! The older black lady at the counter was literally throwing item's on the tray. The dine in area was just plain nasty. I will never go back and wouldn't recommend. Rating is only 90 % and nasty. read more

trash employees and food. got hung up on when i called upset after they left off almost half of a $95 doordash order. if i could give zero stars i would. completely rude and unprofessional. DO NOT EAT HERE EVER read more

I love the pulled pork here. The kids portion is just the right size and comes with a side. But the main reason I ordered from City was to try the new salted pretzel s'mores pudding dessert. It was just okay. I recommend packing the pretzels separately so they don't get soggy and use much, much less marshmallow fluff. read more

City Barbeque - Salted Pretzel Smores Pudding - new dessert - Barbeque Near Me - Charlotte, North Carolina

This location has a separate line for call ahead and pick up orders. I ordered my food online so when I arrived at the restaurant, I went to the pick up line. I didn't receive an acknowledgment, greeting or anything. There was someone leaving which left me there standing alone. I counted a total of 7 staff members. (1 black woman, 3 black men, 2 white men, and 1 white woman) After 5 minutes, someone from a food delivery service came in to pick up an order. He was acknowledged. He asked about his order and was assisted. I said several times "I have not been helped or even acknowledged." Everyone ignored me. If I had not already paid for my order, I would have left. I felt like I was invisible and tears welled up in my eyes. This is not related to being short staffed or covid. When another person came in and stood behind me, finally I was asked my name (black man). I was handed my order in a nonchalant way (older white male). No apology for my treatment or my wait. If I was not on a time restraint, I would have asked for the manager. From being able to partake in this location several times even before it was opened to the public, til today, has shown me that this location has changed tremendously. And not for the better. read more

I went to the City Barbecue on Lawndale Ave and the food and service was incredible! The ambiance was perfect and the staff was friendly!

The service was great and the restaurant is clean. The ribs will satisfy your craving and hit the spot! I wasn't super impressed by the sides and the barbecue sauce options were just ok. I would go back though. read more

City Barbeque - whole rack of ribs, cucumber onion salad, hush puppies, Mac-n-Cheese, Greens, Corn Bread and (the toast comes with the meal). - Barbeque Near Me - Charlotte, North Carolina

Typical City bbq. You know what you are getting. I regularly go to Cincinnati. This location has okra yum.Pulled pork was good. I did have a blob of fat this time. Big portion of fries perfectly cooked. My usual one is usually overcooked and small. read more

Friendly staff and great atmosphere for an unexpected trip. Nothing like a good meal to help get through hard times. Will definitely be back!! read more

As a traveler and a food reviewer I look for great food ! This would have been a 5 star experience if they wouldn't have dropped the ball on the meat the slab of ribs I got we're extremely over cook an dry ! I was so disappointed especially after sampling my side items first ! read more

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I really loved this place! The food was pretty good in my opinion, the service is probably what you would expect, however the overall atmosphere was pretty chill. Would definitely come here again! read more

I have to admit...this place surprised me. Walked up to the counter of City Barbeque in Matthews, NC to look over the menu. Scott welcomed me and asked me if I would like any samples...well sure!!! After my samples I WAS SOLD!!! I decided on the Pick Two Meats of Brisket (lean and moist), Jalapeno Cheddar Sausage, some original and bourbon BBQ sauce, and a side of potato salad. What impressed me the most was the lean brisket...great flavor, bark, and while lean was still moist. Some of the best lean brisket I've had in a long time. The moist brisket was great with solid marbling and flavors while the Jalapeno Cheddar Sausage was delicious...just the right amount of heat and great cheddar flavors. The potato salad is a really good side and they take as much pride in their sides as they do in their meats. This place provides some legit BBQ!!! read more

City Barbeque - 2-meat platter - Barbeque Near Me - Charlotte, North Carolina

Always a great meal ... been picking up food lately which is quite fast and simple..! Love the menu too read more

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City BBQ was awesome. Their "swine wine" let the pork taste come through and enhanced the flavor without smothering it. We did takeout 2 nights in a row. The facility is plenty nice to hang out and eat in the restaurant but takeout seems to be the majority of their business so it hasn't been to terribly crowded. read more

First timer.. I had a brisket sandwich and hush puppies. The brisket was better than average and good standalone. The bun was mediocre unfortunately, cheap bun from the grocery store. I did find the sauces tasty though and helped the bun be palatable. The brush fire and sweet city sauces were also better than average. Hush puppies were crisp on the outside and done inside. I really liked the flavor. Seemed to have a hint of onion in the mix.. So far I could have given them 4 stars, however they fell down in a couple of areas. Tea was awful.. you could tell it was going bad. Like the urn wasn't cleaned right or old bad tea bags, but I think it was the former. Staff was a bit apathetic about it, at least two of the front line workers. I got soda instead.. BBQ place without good iced tea?? That's a tough one. Tables were dirty and I had to scrounge my own paper towels. It just seemed the staff were putting in their shift getting ready to go home. This just my sentiments. They were courteous, but not friendly. Takeaways: Brisket - very good Sauces - good Hushpuppies - very good Bun - mediocre Dirty tables, floor, and condiment area Iced Tea -- GOING BAD Would I eat here again?? Maybe, the brisket was good.. Hushpuppies were too.. I might try a different City Barbeque next time though. read more

Went there... 4/11 evening.. don't go often... stood in lobby looking at menu board maybe 5 minutes.. went to order- ribs.. told us they out out...??... read more