We had a wonderful experience at Sullivan's Steakhouse. It was the perfect setting for a first date. Although there was a minor issue with my drink glass, Jason, the manager, and Zandra, the hostess, addressed it immediately and professionally. The atmosphere was amazing, it felt as though we had the entire restaurant to ourselves because it was so quiet and intimate. The staff was friendly, welcoming, and enjoyable to talk with throughout the evening.To top off a great experience, they surprised us with a complimentary dessert and even covered the cost of my replacement drink. The excellent customer service, attention to detail, and warm hospitality made our night truly memorable. I would definitely recommend Sullivan's Steakhouse and look forward to returning. Rich and Shealette Rating: (5/5) read more

Always check YELP never trust google...and always check reviews! I'll start with the positive: our server was wonderful. It was his first week on the floor, and he was attentive, kind, and genuinely cared about our experience. Unfortunately, that's where the positive ends. The shrimp cocktail was overcooked and overpriced. The steak tasted previously frozen, was incredibly over-salted, and nowhere near the quality these prices suggest. The lobster thermidor was the worst: cold, mushy, sticky, and barely any lobster. I genuinely tried to eat it and couldn't. Our server felt so bad he brought out the chef, who seemed completely uninterested in our feedback. The open kitchen made things worse. We watched one cook on his phone while preparing dishes and another repeatedly handling food and surfaces with bare hands. If your kitchen is on display, hygiene and professionalism should be too. Cherry on top? The manager made the rounds, stopping at seemingly every table around us except ours. At that point, I had to laugh. We've spent a wonderful week in North Carolina without one bad experience until tonight. What an overpriced, disappointing way to spend our final dinner here. Five stars for our server. Sullivan's? Not even close. Sad Sullivan's read more

Sullivan's Steakhouse - Lobster Thermidor - Steakhouses Near Me - Charlotte, North Carolina

I dined at Sullivan's Steakhouse on Friday, June 6, while traveling with my husband. We enjoy trying new steakhouses whenever we travel, and after reviewing the menu online, we were excited to visit. Unfortunately, our experience was very disappointing. Our party consisted of eight guests, and nearly all of our entrées were served lukewarm. The only items that arrived hot were the side dishes. My husband ordered a steak cooked medium-well, but it was served well-done to the point that it was inedible. He sent it back, but by the time the replacement steak arrived, everyone else at the table had finished eating and it was time for us to leave. We paid our bill and left the replacement steak untouched. I ordered the king crab and specifically asked about the price beforehand. I was told it would be $125. When it arrived, it was cold and appeared to be missing a significant amount of meat. I brought this to the server's attention, and the plate was taken back to the kitchen. When it returned, it appeared to be the same plate that had simply been reheated, with no acknowledgment or resolution regarding the lack of meat. I would not recommend ordering the king crab. The portion consisted of only one large leg and one small leg, which did not justify the cost. To make matters worse, when the bill arrived, the charge was $139 rather than the $125 I had been quoted. During our meal, the manager stopped by our table to ask about our experience. I provided honest feedback regarding the issues with the food and service. While he apologized for our experience, there was no apparent effort to address or resolve the concerns, which was disappointing. Overall, the food quality, service, and value did not meet expectations, especially considering the price point. Based on this experience, I would rate Sullivan's Steakhouse a 2 out of 10 and would not return. read more

Was pretty excited to come and have the experience and eat, but I was underwhelmed. Came for my anniversary and it was just slow. We were seated immediately but our waitress took FOREVER to come to our table. Realized soon she hadn't came over to another table either until they said something to a passing waiter who jumped in immediately and took drink orders for both tables. After that our waitress appeared and she was friendly and kind. She took our orders and it was fine. Our steaks were really good however that asparagus risotto was not. We tried it and basically didn't touch it again. And it was kind of cold. We didn't complain I think we were just over it. We did order the bread pudding and it was very good. They put happy anniversary on it for us, very cute. read more

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2nd Visit: I had the sea bass, the Wellington bites, and the lobster three cheese mac. The sea bass tasted a tad fishy and the bok choy was a bit raw. In order to bring out the full flavor of bok choy, it needs to be cooked thoroughly, but not overcooked. The lobster three cheese mac was decent. The female "bartender" was friendly and attentive. She brought me the bread while I was waiting for my food. I don't think she was a bartender, but she was behind the bar a lot. read more

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This place doesn't let you order to-go over the phone. When you go in person they say you have to place the to-go order at the bar despite there being 4 people by the hostess stand and only 1 person behind the bar with other guests he is bartending for as well. We ordered the carrot cake and it takes about 20 minutes for them to bring it out. The manager was very rude to the bartender as well the way she spoke to him. Eventually they gave us the carrot cake and when we opened the box at home there was a hair on it. Great dessert but the worst service in Charlotte. read more

Sullivan's Steakhouse - Carrot cake - Steakhouses Near Me - Charlotte, North Carolina

Listen ! I have never been sooo compelled to give anyone a review up until today ! I decided to go & sit at the bar today to try out the happy hour here and the award winning carrot cake my friend told me about ,& Grayson was the star of the bar because everyone gravitated towards him his energy & the love he has clearly for his job . I sat there & watched him tell the story about the carrot cake to everyone asking about it including me lol over n over again like he could never get tired of telling that story . His energy was so great that the lady outside with her two kids her small daughter wanted to make sure she told him goodbye it was the sweetest thing . The lady that I didn't know sitting next to me was like if she comes back and Grayson is not there she is turning around and leaving lol I can't say that I blame her honestly . So now that I got that out of myself system I haven't been to Sullivans in years & they still never seem to disappoint an oldie but I see it's still a goodie . I ordered from the happy hour menu and the carrot cake did not disappoint. Needless to say I'll be back next Thursday because I have been influenced to come back next Thursday when they have a live band by Grayson he also influenced the young lady next to me to come back . See you guys next Thursday ! read more

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My boyfriend and I came here last night for dinner. Waited over 10 minutes until we were greeted by our waitress. Once we realized they were clearly understaffed and/or having kitchen issues, we gave them some grace (we are both service industry employees) Food came out at a decent time (we both got steaks) & they were pretty good, then had a server box up our leftovers. Fast forward to this evening. I heated up my steak in the oven and was enjoying my leftovers until I bit down on something very hard. I thought I chipped my tooth honestly. When I spit out what I thought was my tooth , I realized it was a piece of glass. Could be a very strong piece of plastic, but looks very much like glass. I was shocked. My boyfriend immediately called the restaurant and told them what happened. Whoever he spoke to on the phone sounded shocked & apologetic but we have yet to hear anything back from them as far as getting our money back. This is my first time leaving a bad review for a restaurant and I hate to do it because I know bad days happen but this was just insane to me. Thankfully I didn't swallow the pieces and dodged health issues. Please check your prep work and make sure this doesn't happen again!! Gave them 2 stars because our waitress was at least super nice. However we will not be returning read more

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Date: November 13, 2025 Time: Around 6pm Staff; Friendly Ambiance: Very nice inside and a little upscale Food was very good. I really loved the sea scallops and the sweet potato casserole. The dynamite roll was good just really big and kinda spicy. Our waiter Michael (Mike) was so awesome. He answered our questions and made sure our experience was good. Overall, I had a great time and good food. Definitely would love to come back. It was my first time there. It wasn't as busy until later because it was on a Thursday. Thank you for taking the time to read my review. read more

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I visited Sullivan's Steakhouse on 8/31 to celebrate my sister's 30th birthday, and unfortunately the experience was far from what we expected. We arrived around 8:30 PM, and although the restaurant was not busy at all, our waitress took a noticeably long time to take our order and check in on us throughout the evening. We even had to ask for water refills during our entrées because she never came back to refill them. When it was time to pay, she brought one large bill instead of separating it by each person's order as we requested. After asking again, she returned with the separated checks, and we provided our payments. The waitress accepted cash for one order but still attempted to charge my card for that same order, which created confusion that stemmed from their mistake--not ours. When we tried to explain the issue, the manager stepped in and was extremely rude. Instead of listening, she made negative remarks, dismissed our concerns, and insisted the problem was on our end. Even after she finally understood what happened, she continued with the same attitude and told us she "just wanted us out of her building," even though we were simply trying to clarify that the waitress had taken an additional $33. This was supposed to be a special celebration, but the service and treatment we received were disappointing and unprofessional. Unfortunately, we will not be returning. read more

My wife and I celebrated our anniversary at Sullivan's Steakhouse in Charlotte and had an outstanding experience. Sade, our waitress, provided excellent service, and Jason, the manager, was very personable and attentive. From the menu, we both ordered The Sure Thing--shrimp & lobster bisque, herb brick chicken, and New York style cheesecake--and everything was delicious, especially that chicken! They even gave us a complimentary anniversary dessert, which was a thoughtful surprise. I highly recommend Sullivan's Steakhouse for any dining occasion. read more

Sullivan's Steakhouse - Complimentary anniversary dessert. - Steakhouses Near Me - Charlotte, North Carolina

We have been coming here for over 20 years! Great food, service, and ambiance! We will definitely be back and will always have my favorite go to steak salad. read more

Came to Sullivans last night for my friends birthday dinner, reservation was at 9:45 we waited about 10 minutes to be seated. It took our waiter awhile to come around but we placed a few orders for apps and drinks. We ordered our main courses at 10:30 pm and orders were not received until after 11:45 pm now the restaurant was not that busy at this time. There was no apology or anything offered for the extreme delay. My steak was absolutely a bit dry but i was starving so overcame. Sullivans only allows for 4 cards at the maximum on the bill. So it took forever to get that worked out. Overall not the best experience for a steakhouse that I've been to a lot over the years. read more

Sullivan's Steakhouse - CAESAR SALAD - Steakhouses Near Me - Charlotte, North Carolina

Great meal. Wife had Chilean sea bass I had lobster thermador. Tasted great. Our waiter Issac was great. read more

Sullivan's Steakhouse - Steakhouses Near Me - Charlotte, North Carolina

Top tier service from the Hostess, to the bars, to the table. We went to celebrate something personal and everyone in the team made us all feel safe, secure, and loved. Shout out to Amber, our server, for making our table so empowered! For food, Sullivan always deliver. They also have their $49 3 course deal that make choices easier. Their steak is cooked perfectly and their cocktails are all on point read more

Sullivan's Steakhouse - Restaurant week! - Steakhouses Near Me - Charlotte, North Carolina

I recently visited Sullivan's Steakhouse during Restaurant Week with 4 of us total. The special menu offered a great selection which included an appetizer/salad, steak and dessert for $50. Our server was knowledgeable about the menu and provided helpful recommendations. She recommended the Knockout cocktail. It was pretty good but a little sweet. For the Restaurant Week menu, I started with the Caesar salad, which was very tasty. The main course was a 6oz filet mignon, and it was tender and cooked to perfection. They served it with a side of mashed potatoes which were also delicious. For dessert I got the cheesecake, which was pretty tasty. The key lime pie sounded good as well. Overall, it was nice to have a 3-course meal for $50 at this steakhouse. Will be back again. read more

We dined at Sullivan's this evening and it was amazing! I must say I was skeptical. Well let me tell you everything was so good! We got the tomahawk ribeye with the lobster tails and asparagus and baked potatoes as our side, sooo delicious!! Cooked just right, flavor was perfect! Highly recommend asking for Amber's section! She was amazing and so kind as we also had a 3 year old with us, she was patient with him and us, lol! Highly recommend!! Perfect for family dinner, birthdays or date night!! read more

After my first experience here my dining experience tonight was completely different than I expected. We had a party of 5 and it was a party of 5 from the beginning of our time at the restaurant. The entire time our server was more focused on the party going on in another room than the table he was serving. Mind you, we were one of the only other parties in the restaurant... we were barely checked up on, waiting for hours for the check, boxes, and the remainder of our meal . We finally get our checks and gratuity has been added. We kindly ask for it to be removed as we have a party of 5. AFTER the waiter informed us it would be taken off, we give our cards only to see we were all charged gratuity. No where on the website or menu does it say "gratuity is charged for any reservations more than 7 regardless if the full party is present" Overall service was 0/10. The waiter and Manager on duty tonight had poor attitudes and weren't in best interest of the paying customer, and forever tainted my experience with this establishment. I would never come back here after almost falling victim to credit card fraud. read more

Why Sullivan's? Because sometimes you just want a steak that makes you stop mid-bite and say, "Wow." That was our experience. After a great day at the PGA Tournament at Quail Ridge, I wanted to celebrate Mother's Day and my wife--who also happens to be my best friend. We walked into Sullivan's a little early that Friday evening and were warmly greeted, then taken to a cozy spot I call the "high rise"--a few steps up with a great view of the main dining room and other plates coming out of the kitchen. Our server, William, was top-tier. He knew the menu backward and forward and had some great suggestions that hit the mark. We shared the BLT Salad made tableside (a fun touch), then went with the 12 oz Prime New York Strip and the Filet. Cooked to perfection. The sear, the flavor, the tenderness--just what you'd hope for in a top steakhouse. We paired that with brussels sprouts and creamed spinach--both solid, but the creamed spinach is always a must at Sullivan's. The GM, Jason, even came by to check on us. That kind of attention to detail makes a difference. I told him we'd be back--and I meant it. read more

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We had a fantastic time celebrating our wedding anniversary at happy hour with Grayson tending the bar! Great young man - really enjoyed talking with him and highly recommend that you go meet him! read more

Sullivan's Steakhouse - Grayson - great bartender! - Steakhouses Near Me - Charlotte, North Carolina

We dined at Sullivan's Steakhouse on Christmas Day and were very disappointed. We had a 12:45 PM reservation and were seated promptly. We ordered the charbroiled oysters, but the cheese was barely melted, and the cocktail shrimp was just standard. Our waitress seemed uninterested, which we tried to understand given it was Christmas. Our entrées didn't arrive until around 2:15 PM. The seabass was overly seared, and while the bone-in filet was fine, the sides were not. The Brussels sprouts were lukewarm, and the potato au gratin was cold, as if it came straight from the refrigerator. Although the side was replaced quickly, we were already finished with our entrées. A manager apologized and said the side would be comped, but when the check arrived, it wasn't. We paid anyway. The potato was good once reheated, but overall the experience was disappointing. The kitchen seemed unorganized, and the staff did not appear happy to be working. This used to be a great restaurant years ago, but this was our last visit. read more

Terrific place for steaks. We had great service from Landon! Prompt, professional, and friendly.

Loved everything about this place! The food was incredible, the service was top-notch, and the atmosphere was both elegant and comfortable. The décor is stunning, and the wine selection is truly awesome. A standout dining experience highly recommend! read more

Service was fantastic from being greeted to seated to placing our orders! Food was good too but a bit the sides were a tad too seasoned for me. The French onion soup was delicious and I love a good cheese pull! The lobster in the potato au gratin was overcooked and dry which was sad. The steaks were huge and so good! read more

I went to sullivans for a GNO and we were all really disappointed. The steaks were overcooked and looked like 3 ounces. I didn't even get a pic but they were so embarrassing. My seabass was freezer burnt. I actually sent it back and even the manager was like um yeah this is not what we serve and was so apologetic. He actually had them make me a new one which was much better but by the time I got it everyone else was done eating and had to leave. They also brought out lobster bisque as an apology for the long wait but I'm deathly allergic to lobster so that could have been really bad. It took FOREVER to get a glass of prosecco and I asked for a second time and they ended up being me out two glasses lol. Just seemed like a lot of miscommunication. It was a Wednesday at 5 so they weren't busy. I've heard so many great things so I was definitely disappointed but I would try them out again for sure. The manager was so great at trying to fix things but the kitchen and bar just were struggling apparently. Oh it was also absolutely freezing in there and all of us were so eager to leave just bc we were so cold. : ( read more

Sullivan's Steakhouse - Steakhouses Near Me - Charlotte, North Carolina

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Had a great time here overall. The beef wellington bites were hands-down the best thing I've ever put in my mouth--they're so good they really deserve to be a full entree rather than just an appetizer. The filet mignon was cooked to perfection, exactly how I like it. Unfortunately, the lobster mac & cheese was a bit of a letdown--too runny for my taste. Our server, though, was super knowledgeable and friendly, making sure everything went smoothly from the moment we walked in until we left. read more

Sullivan's Steakhouse - Steakhouses Near Me - Charlotte, North Carolina

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We made a last minute reservation to celebrate a young girl's homecoming from being on a submarine and her return to the Citadel in the morning. Not only were the food and drinks the most delicious, the service was impeccable. All of the staff were so kind and gracious. But most of all Jason, the GM. He came over to the table and gave Iris a special pin for her service. We shared our stories with him and he shared his. We loved everything. Our evening was the most enjoyable, not just because of the delicious food but the staff made our evening so special and I will never forget how they made us all feel the love and fellowship. read more

Disappointing Experience at Sullivan's Steakhouse I had high hopes for Sullivan's Steakhouse, but unfortunately, my visit was underwhelming from start to finish. First, we waited about 10 minutes before even being acknowledged by a server. When I informed them about my dairy allergy and asked if I could get a steak without butter or dairy, it seemed like a major issue. I also inquired about dairy-free side options, and the staff had no idea what was available. We ordered two types of Old Fashioneds, and one came out almost clear--pretty sure they forgot the bourbon. Then, I ordered a $100 steak, expecting something well-presented, but it was literally just thrown on a plate with no garnish. To make matters worse, no one checked on us after the food arrived. We also waited 25 minutes for someone to clear our plates. No one around us had great service. The environment was stressful, with the bartender loudly slamming dishes into a bus tub the entire time. To top it all off, despite my request for no butter, I'm fairly certain they still used some because I ended up with a severe stomachache. I also found some shredded cheese on the plate with the potato. The only redeeming part of the night was the manager, who was kind. But overall, the lack of attention to allergies, poor service, and chaotic atmosphere made this a disappointing experience. I usually leave great reviews everywhere if you check my Yelp account but this one was SO bad that it couldn't go unposted. read more

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We went to Sullivan's Steakhouse in Charlotte to celebrate my wife's birthday, and it was an amazing experience from start to finish. We both chose the "Sure Thing" pre-fixe menu and decided to upgrade our steaks. My wife had the filet and I went with the ribeye. You honestly can't beat that deal! At Liam's recommendation, we started with the beef wellington bites, and they were absolutely delicious. The lobster and shrimp bisque was rich and flavorful, and all of our food came out piping hot, which made everything that much better. Both of our steaks were cooked to absolute perfection. Our server, Liam, really made the evening even better. He had great attention to detail, gave us space to enjoy our meal, and still managed to keep things light and fun with his sense of humor. This was our first time dining at Sullivan's, but it definitely won't be our last. Highly recommend for a special occasion or just an amazing steak dinner. read more

Sullivan's is great, I had the pleasure of attending a cakebread wine dinner pairing. The food was amazing the chef did an outstanding job and the wine was delicious. This is a great date spot and good for special occasions. Parking is a bit of a challenge but you can valet for FREE or you can park in the parking garage and Sullivan's will valid the parking. read more

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I'll start my review off by thanking our amazing sever Liam ! Great sense of humor and personality. He made my birthday dinner special. I was able to choose my own dessert! Creme brûlée was amazing! But lets talk about the juicy New York strip filled with flavor. The garlic mashed potatoes are great as well. My favorite was the shrimp and lobster bisque and crab stuffed shrimps ! Liam also got me signed up for their rewards program as I do plan on visiting soon to explore more items on the menu! read more

Sullivan's Steakhouse - CRAB-STUFFED SHRIMP PRIME NEW YORK STRIP GARLIC MASHED POTATOES - Steakhouses Near Me - Charlotte, North Carolina

My first time here was on Wednesday, 02-07-24. I went to use a voucher for a free dessert for my birthday. I sat in the bar area. The other section of the restaurant seemed to be busy. There was a short wait, but a gentleman apologized and took my order. I was still allowed to order from the happy hour menu. I ordered the knockout, spicy shrimp egg rolls, the bananas foster bread pudding. I ordered the knockout since it was the only drink that had pineapple in it. The egg rolls was filling. Bread pudding isn't always my first choice for dessert, but I decided to try it because of all of the reviews. It was probably the best bread pudding I've had. The bar staff stayed busy, but the main bartender conversed with me in between drink orders. I may return for a special occasion to try an entrée next time. read more

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We had a bad experience with Sullivan's two years ago when they cancelled our Christmas Day reservations at the last minute and I haven't wanted to go back since. But Carmen redeemed them tonight! We stopped in kinda late after listening to jazz at Middle C. Carmen was our server and she was the absolute best. She was super kind, bubbly and attentive. I wanted a steak but it was too late so I got shrimp cocktail and a wedge. Perfect! The shrimp cocktail appetizer comes with five large shrimp. The wedge was prepared as I requested: no tomatoes or bacon. I sampled my husband's Brussels sprouts and they are a must-try. They do have bacon in them. There was no room for dessert. Sullivans you just might have won me back. Thanks to Carmen! read more

Booked a table at Sullivan's for our 13th Anniversary. From the outside, it looks very small, but has a very intimate setting on the inside. Only Valet parking, but it is complementary. Menu consists of signature steaks and seafood, with shareable sides. Drink menu is nice as well. I had the 8oz. Filet and it was cooed perfectly. My husband had the Cajun Ribeye and it was huge. We shared some of the lobster Mac n cheese and the lobster au gratin potatoes. Both were delicious! For our anniversary, they treated us to a free desert and we chose the cheesecake. Perfect choice! Jada, our waitress was incredible. Very knowledgeable of the menu and made a few wonderful suggestions. We felt like VIP's in her section. A definite must try in the Charlotte area and make sure you ask for Jada! read more

Sullivan's Steakhouse - Lobster WHITE CHEDDAR & BACON AU GRATIN POTATOES - Steakhouses Near Me - Charlotte, North Carolina

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Dined here twice in the past week, I tried the steak & frites, truffle cheese steak & Sullivans angus burger. Every one of them is order again, they were incredible. Great portions, delicious flavor. The servers were available and answered all of our questions and provided recommendations. Both times I dined it was during ate lunch hours so the restaurant didn't feel overly busy but still welcoming. I wouldn't hesitate to dine here again! read more

If I could give zero stars, I would. On Mother's Day, we ordered over $200 worth of takeout from Sullivan's to celebrate. It was a disaster. The $98 steak I ordered medium arrived seared on the outside but raw and bloody inside -- absolutely inedible. The seabass was dry and overcooked, missing any sauce entirely. The sides were a joke: the "shareable" lobster mac & cheese was basically $20 worth of bland pasta with barely a trace of lobster, the crab fried rice was a sad single-serving portion, and the sautéed spinach was almost non-existent. We've ordered and dined at Sullivan's many times for special occasions, but this was by far the most disappointing experience ever. When I called to complain, the manager Matthew seemed apologetic. We weren't the only ones upset this day. He admitted they "dropped the ball" and offered either a refund or a chance to come back so they could "go above and beyond" to make things right. Because we live far away, coming back wasn't ideal, but he insisted. He claimed he would "take care of us," make it right, and that he "takes full accountability." Fast forward to our 10-year anniversary dinner. We decided to give them another chance, thinking they'd honor their word. We arrived, spoke to Matthew, and he repeated again and again that he would "take care of us," thanked us for giving them another shot, and promised to "make sure everything is okay." When I asked for clarity -- what does "taking care of us" actually mean? Are you covering the meal as promised? -- he remained vague and just said, "Don't worry, I got you." But he communicated this to the server and another manager, not to us directly and clearly. Shady. Then he brought out a "cheesecake eggroll" appetizer -- HIS personal favorite -- that we never ordered and never asked for. My husband doesn't even eat red meat. On top of that, we had already shared our allergies and restrictions with the server, which were clearly ignored. Then the worst happened. I took a bite of the Aji tuna and bit into something hard enough to potentially crack a tooth -- it looked like a piece of glass. We called Matthew over in shock. After checking with the kitchen, he confirmed it was actually a big piece of rock salt that never should have been there. While we were dealing with this dangerous incident, the first cheesecake eggroll he brought (which we didn't order) was left sitting there and got cold. Matthew then decided to replace the cold cheesecake eggroll -- again, something we never wanted in the first place. Before leaving, Matthew kept repeating to make sure we get dessert since that was "on the house," promising everything was "taken care of." Again, vague. When we got the bill, it was $300 -- and all they did was discount $50, which covered the two appetizers we didn't order and the dessert they later tried to charge us for anyway. Absolutely insulting. We should've taken the refund the day they "dropped the ball" and never came back. At this point, Matthew disappeared. A clueless new manager stepped in and gave us robotic, emotionless responses. She claimed she was "briefed" on our situation but couldn't do anything else. She even rudely stated, "We don't just give away steaks," which is laughable considering I paid $100 for a raw steak on Mother's Day. I asked her sarcastically if she wanted the $15 difference. This was never about the money -- it was about service, honesty, and accountability. After a frustrating 30-minutes, she finally called the executive chef, who agreed to comp my steak and "adjusted" the bill. Meanwhile, bugs were flying around us as we tried to eat. The restaurant was dirty and the sanitation rating was awful -- the opposite of a supposed "fine dining" restaurant. Matthew, the so-called "manager," over-promises, under-delivers, and doesn't keep his word. He claimed he was "trying to impress us" and give us a good experience -- what we actually got was stress, confusion, and zero respect. In the end, we felt tricked into returning under false pretenses, forced to dispute a ridiculous bill, and subjected to careless food handling and poor service. Just horrible. We will never return, and I strongly warn anyone considering Sullivan's to stay far away. This place has gone from "fine dining" to worse than an Outback Steakhouse. read more

My family went Christmas Day. We started off waiting almost 45min for appetizers and salads. We did complain and the manager did her best to try to fix everything was not impressed with the GM on his sarcastic way of dealing with the overall problems we had with our experience. Bryan who helped us at the end of our meal did his best to make the situation better. Very professional and attentive. read more

Food was great Steak was really phenomenal They really took care of us Waiter was very attentive. Mood was quiet music and allowed us to be able to talk without shouting over the music Manager visited us and was great to talk with read more

I love the ambiance and atmosphere. They always go above and beyond to ensure patrons are satisfied. Ryan was our server, and he was great. Gave us really good choices, but we went with the Restaurant Week items that were quite good. Food was top-notch. Started with the market fresh greens: cherry tomatoes, radish, shaved gruyere cheese, and if course greens in a shallot Dijon vinaigrette dressing. Lovely. With Restaurant, you have a starter, entree, and desert for a fixed price. My entree was the prime NY strip at 8oz served with garlic mashed potatoes and delicious bourbon peppercorn sauce!! Next time, it's 12oz for me. Go big or go home, lol. Dessert was the bananas foster bread pudding with a caramel sauce with vanilla bean ice cream on top. Wonderful experience. Do check them out read more

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First Off I would like to thank William who was our server tonight. He was very thorough with explaining the memu, our choices and what would be great choices with whatever we decided. He was very attentive and was very pleasant throughout our visit. The appetizer we had was the Crispy Shanghai Calamari which was very good. I had the Faroe Islands Salmon . Even thought I ordered it blackened and well done, I didnt care for it , so next time I think I'll order it medium done. I also didn't like the spinach that came with it. It was crispy and bland. I've never had that kind of spinach and hope that there would be better choices to go with the salmon. I'm glad I ordered the asparagus which was good, but seemed not enough to cover the price. My lady had the House cut Rib eye steak 16 oz which she absolutely loved. The general manager was also very helpful in providing a spread that went very well with her steak. She also had the Wild Steakhouse Mushrooms and some type of potatoe salad which name I can't remember. Nevertheless, she enjoyed them as well. Although there were some small areas I felt needed addressing, overall this is a great resteraunt with great food and I will still frequently visit this restaurant. read more

Sullivan's Steakhouse - Ribeye 16 oz, Wild Steakhouse Mushrooms ,Fresh Asparagus, Faroe Islands Salmon w/ dried spinach. - Steakhouses Near Me - Charlotte, North Carolina