I wouldn't call their clothing "upscale" (they're owned by Walmart), but it's closer to J. Crew…read morethan Banana Republic. The men's dress pants look fantastic. Interesting e-commerce business model--no inventory. You try things on in different sizes, they order it, and orders are shipped free. That's fine, except they didn't have the exact size I needed to try on. Not a match, in terms of the retail experience I want, but the salesperson was super friendly and suggested a lot of different sizing options.

My husband loves bonobos. Consistent, great options for prints, colors etc and good price point for…read moresolid quality. Matthew Palmer-Benavidez is the best in terms of customer service. Extremely helpful and I can always go to him for merch questions, placing larger orders, returns etc. Thank you Matthew!!

Love everything I buy there. Great customers services, love all the clean/modern clothes. Will…read morealways shop there!

Love the quality. I was here over a year ago and bought well over $500 worth of clothing and would…read morenot have returned a single thing. Pleated pants, collared shirts, corset, and a sweater. All worn multiple times, with multiple compliments. Above all, the quality is fantastic.

I've been a RBT customer since 2007. It's my favorite store in Chicago…read more My closet is full of so much stuff that I've bought here over the years. Suits, dress shirts, a blazer, ties, a pocket square, and belts. Even a trendy umbrella I purchased back in 2017. Everything is custom-fit and custom-made from the highest quality standard materials that I've ever seen. I love the process from start to finish. Going through the books and samples and picking out the materials and designs. Coming in for the fittings. And then eventually walking out with my new swag and then wearing it for the first time. Just as impressive is the customer service and pride they take in their work. I'm not a celebrity or Fortune 500 executive, but that's how the staff have made me feel each and every time I've spent my money here. Stop in and ask for Cathy. You can thank me here later. Much gratitude to the entire staff at Richard Bennett Custom Tailors.

Unfortunately, I have had a bad experience with Richard Bennett Tailors and do not recommend them…read more I had a custom suit of theirs dropped off for alterations in April 2026 and was assured they would be ready for a June event. They were then unresponsive after several (4+) repeated emails and a phone call and they did not have the suit ready by the deadline, so I had to get a suit from a different shop. They then assured me that they would have the alterations finished 2 weeks afterwards in June. It is now September 2026 and they have let me know that they did not even start these alterations. More broadly, It has been over a year since the construction of the suit and Richard Bennet Tailors does not have a suit that fits me yet. I do not have confidence in this tailor based on my personal experience and am quite disappointed. I write this wishing that the experience was instead positive.

This Abercrombie & Fitch is situated in the middle of Wicker Park on Milwaukee Avenue and is your…read morestandard location. Bright, open, clean with manicured and stocked shelves. The only thing missing here is the signature scent that used to draw you in from afar! We popped into this location during Wicker Park Fest, mainly out of curiosity mixed with nostalgia. We found a few cute tops and some nice mixed use shorts. The styles have definitely evolved. We tried a few things on and purchased a shirt. The store was well maintained and very clean. For those not actively shopping, there was a small seating area with a few plush chairs in the center of the store. Service was okay. We were never helped or greeted while on the sales floor, and once we made it the register is was very much transactional. Not bad, but not great. Overall, successful trip to Abercrombie and down memory lane.

I love going into Abercrombie and Fitch. I try to hit one up in every city I travel to…read more I love this one. They had some really interesting Amalfi coast designs, and I was able to find just the right dress that I was looking for.

Fellas, do yourself a favor and head over to Balani. Hands down the best shopping experience I ever…read morehad. I needed a new and less conservative suit for a specific event. I'm tall with very long arms, alll the department stores had to offer was the same tired fare. I made an appointment at Balani . John took care of business, professional, friendly, and honest. I got exactly what I needed on a tight timeline. They offer a ton of options in regards to fabric, cut, and color. Be sure to get some custom shirts as well, they make all the difference. You pay for what you get so be prepared to spend a couple of bucks, but come on man, you deserve it.

Terrible experience. Had tried them once in 2024 and was quite pleased so went back in September of…read more2025 and ordered two jackets and 6 shirts. It's March 7th and I still haven't received anything. Went in for a fitting back in November and the fit was terrible - two sizes too big for a custom order!! Since then the experience has been abysmal. I've not been provided any updates despite multiple follow ups. Have connected with a manager and was promised expedient service but nothing. I still don't have any of the items. At such premium prices, I would expect top notch service. Avoid this place - several other custom clothiers that are much better.

Let me start by saying that ordering online was a nightmare. The absense of customer service and…read morelack of delivery on the stated promise of topman as a whole left a horrible taste in my mouth. Luckily, Mike and the team in-store at Topman are absolutely awesome. Not only were they understanding to rough situation I was put through, he went above and beyond to ensure that my situation was handled and even made the overall experience positive, which I did not think was possible after a week of unanswered phone calls, emails, tweets and messages to corporate. Great, clean in store vibes and wonderful management. I wish that online ordering was even half as easy to work with as these guys. Salute.

I've never felt so unwelcome and ignored than when I recently shopped at TopMan. The two guys…read morerunning the dressing room were great and helpful. When I went to check out I was talked over, ignored, the manager placed materials on the clothes I was buying - it was ridiculous. The guy ringing me up was so tuned out and wouldn't make eye contact with me. It was as if I wasn't there. As I was leaving the store the manager in the lower level stopped me as all the security tags were left on my clothes. How hard is it to do this job? Is it really that exhausting? Won't be going back to this location.

Picture this: it's 6 weeks before you're wedding, and you feel pretty prepared. Venue, check. Food,…read morecheck. Booze, check. Suit, check....or so you thought. Your fiancé tells you out of nowhere, "I don't really like the color of the suit you're getting anymore." Confidence in your look for the big day? Shattered, and you are left scrambling in the rubble trying to find anything to fit the new vision in your significant other's mind. No off-the-rack place seems to have the look, and you turn to custom suiting as a last ditch effort. A "Best custom suits in Chicago" Google search provides you with options, with one consistent name on the myriad of lists you see, Hall Madden. You send an email, half expecting to be turned down, seeing as a custom suit in a 6 week time frame is monumental, but to your delight, there is light at the end of the tunnel, as a friendly Kiyoshi replies, "we can do it." Ecstatic because of the too-good-to-be-true news, you can't help but wonder, what's the catch? It's probably going to be very expensive, especially given my situation. Let me just say, this was not the case at all, and Kiyoshi was as friendly, professional, and honest in person as he was in that email. From the first conversation, Kiyoshi was ready to get things rolling, and asked me questions about the look I was trying to achieve. He not only offered me my options and provided insight on each, but also provided me with helpful advice and knowledge on questions I had about the process and the suit/tuxedo (ended up going with a tux). After this first meeting, I decided to go all in on Hall Madden, and he got to work. The fitting was first, and Kiyoshi demonstrated his expertise right off the bat by not only showing me the different places that he was going to have altered to fit my physique, but also explained why off-the-rack suits fit me the way they did. I even learned that I naturally have my right shoulder lower than my left due to me being right-handed, which I never knew! Aftet the fitting, I got a chance to pick out everything about my tux, from the outer color and inner lining color (obviously, since my fiancé needed to put her stamp of approval), to the lapels, to the color of the jetted pockets (I even chose to have it monogrammed to boot). Feeling once again confident, I waited anxiously for the suit to come in, and in 4 weeks it did. For the final fitting, some small alterations were still needed, but got done quickly and in time for the wedding. The end result was stunning. The final Burgundy tuxedo with black satin lapels was one worthy of being next to my beautiful wife's ivory A-line wedding dress with lace details. I walked down the aisle with her, arm in arm and my head held high, as I knew I looked damn good. Of course, the compliments came as is probably customary to do on someone's wedding day, but something tells me these were genuine. To sum, my wedding day would not have been as special had Hall Madden not been a part of it. They brought a vision to life, and made me feel like I was the sharpest dressed guy in the room, which I totally was. Thank you Kiyoshi for giving me my groove back!

My experience with Hall Madden was nothing short of excellent. I was in the market for a custom tux…read morefor my wedding and came across Hall Madden on Reddit. They had great reviews so I decided to give them a try over other providers like Suitsupply (which I have used before, wasn't a bad experience but definitely wasn't anything that would make me need to go back there). Kiyoshi is the tailor at Hall Madden and he does a tremendous job. He is located in an office in the loop right on Michigan Avenue that is very easy to get to (and has an amazing view of the lake). You schedule your appointment with Hall Madden online and Kiyoshi responds to confirm. I had several appointments with Kiyoshi, starting with the initial consultation to see if Hall Madden would be a good fit for what I'm looking for. Kiyoshi asked me what I had in mind and didn't push or pressure me into anything and was happy to provide his vast amount of knowledge wherever I needed some advice. After deciding on a custom tux at the initial meeting, the next visit was to get sized and pick out all of the smaller details like interior lining on the vest and inside pocket fabric for the jacket. Then the most amazing part about Hall Madden is that they send a custom test suit to see how everything looks before they make the actual suit. This was very helpful in my case as a few items needed adjusting and Kiyoshi was very attentive and detailed oriented while marking down these adjustments. On the final visit, my tux was ready and my bride to be and I were over the moon about it. It was ready well in advance of the big day, and that definitely helped ease our minds on that front. From start to finish, Kiyoshi was amazing to work with and I would highly recommend him to anyone in the market for a custom suit or tux.

Nothing but the best to say about this store. I almost want to keep it a secret but this store is…read morevery special and it is only fair to let everyone know. It is so well priced for the most beautiful clothes that you can not find anywhere else. Perfectly made, so unique and special. JUST THE BEST!!!!!

Sweet owner and beautiful items. Good selection. I hope to come again next time we are in town.read more