1. Charles Electric

    1. Charles Electric

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    Charles Electric

    4.6 (65 reviews)
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    We recently had the great, good fortune to contract with Charles Electric for the installation our whole-house, Generac 22K watt generator. From start to finish, we could not have been more pleased with the process. Dan Charles is an incredibly nice, personable and hard-working individual, and his team of installers reflect these qualities. [[HIGHLIGHT]]Dan checked in with us the evening prior to the installation regarding their ETA the next day. He texted us that next morning to confirm the ETA (no change) and then again when they were five minutes away[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Once on-site, Dan introduced us to all of this team members, then they set off to work.[[ENDHIGHLIGHT]] And work they did, like a well-oiled machine! Honestly, we were a bit leery of Dan's estimate of a one-day installation, but he and his team proved us wrong, and with time to spare. They also had time to remedy a non-generator, storm-damage electrical issue at no additional charge! In addition to the first-class installation process, Dan's price-point could not be beat. As consumers, there is nothing better than purchasing a top quality product at a very favorable price, followed by a top-notch installation process. We highly recommend Dan Charles Electric without hesitation.

    Generator repair

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    25 days ago

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    Dan C.

    Thank you, David. It was great showing up for you and the family.Dan

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    7 months ago

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    3 months ago

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    Dan C.

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    7 months ago

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    6 months ago

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    Dan C.

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    6 months ago

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    Dan C.

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    Dan C.

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    8 months ago

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    2 years ago

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    11 months ago

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    2 years ago

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    Dan C.

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    Dan C.

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    3 years ago

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    2 years ago

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    Dan C.

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    4 years ago

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    Dan C.

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    2 years ago

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    4 years ago

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    Dan C.

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    5 years ago

    Be aware! He will ask for 80% of a job cost upfront and cannot provide any references.

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    Dan C.

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    Page 1 of 2

    Ask the Community - Charles Electric

    Review Highlights - Charles Electric

    Dan and his team at Charles Electric are doing a great job with regular servicing of my generator.

    Mentioned in 53 reviews

    Read more highlights

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    Your Energy Solutions

    4.6
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    We could not be more delighted with the results we achieved working with the team at Your Energy…read moreSolutions. The many moving parts to our residential solar plus battery system, including the various entities, such as PG&E, Tesla, City inspectors, and the financial backers we opted to use all progressed seamlessly and, for us effortlessly, thanks to hard working individuals behind the scenes. In particular, Skyler could not have been more helpful, managing our project and acting as a point of contact. Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM Renewable Finance), the clean-energy company that helped finance our residential system. On site, the design and install team did a great job keeping things simple. The entire system, including battery and thirteen panels, was installed according to Ramiros's expert design within just four hours. Good quality hardware was used to tie to the roof, which was inspected by our roofer and given a big thumbs up for not causing problems. But even before that, David our site survey tech, gave us the sense that all would proceed well, as he collected necessary data by drone, and made a favorable first impression with his personable approach. Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present to ensure we made it through that last step and PTO (permission to operate). YES has an excellent and well-deserved reputation because of these people and others who worked on our behalf. The company can do better automating some of the process, and to be fair, they say they are working on transitioning to a CRM software solution for this purpose. But, I can say that over a period of several months, I had excellent communication with many helpful people. Skyler in customer service was my primary contact and that made all the difference. My thanks to YES for helping us make this wonderful and complex project a reality. We love our new YES-backed system and look forward to working with the company again in the future.

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    Highlight Solar

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    We have had an Enphase solar installation for 10 years now, which has always worked beautifully…read more However, due to regular PG&E outages in our area (Fremont, CA), we decided to add a backup battery to the system. After careful research, we chose Highlight Solar (HS) to handle this installation. We chose the Franklin battery, and Highlight Solar came out to handle the installation in Nov 2025. Sadly, we had some serious issues with the functionality of our solar infrastructure, after the Franklin equipment was installed... the Enphase solar monitoring device (called Envoy) started having trouble communicating with the panels, and therefore would disable them. HS made a couple of different attempts to fix this issue (which was delayed when they went on vacation for a month), so I had to keep cycling the breaker for the panels every morning to get the system working for another day. Fortunately, they were persistent in pursuing the issue, and after returning from vacation in late January, Samir came out and spent a couple of hours on the phone with Enphase support, who suggested a possible solution for this issue. HS then had someone come out to implement Enphase's suggestion, and now my system is working solidly and reliably (Feb 2026). I'm glad HS didn't just give up on us; I'm sure they were just as frustrated as we were by this situation. We certainly didn't expect this to take three months to resolve, but it is working now.

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    East Bay Power Systems

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    The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

    I was hoping my interactions with this business would be positive, but it was not. I spoke to Jeff…read moreand unfortunately he was unprofessional and discourteous. I provided the necessary information for my solar installation (including usage and current costs), but he was very combative when it came time to discuss my project. He refused to discuss a power purchase agreement, instead he tried to force an outright solar panel purchase, which I made clear was not an option. He offered no apology and no clear explanations about his actions. Free advice: if you are not interested in the job, just say so politely. Don't be rude, discourteous, and unprofessional.

    Solar Pro Energy Systems

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    I had another great experience working w/ Steve Pariani and Solar Pro. This is my second home…read moreworking with them - and he just makes the whole process so easy and seamless. Happy with the results and just the overall professionalism and attention to detail. Also, extremely responsive and the whole process took maybe a month ? Super fast .. The crew was great - and did a fine job of installing my 24 panels and battery back up system. Recommend highly and will use again as the need arises ..

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    This is my second time around with Clean Solar, and they are just as stellar as the first time, if…read morenot better and more efficient. We needed to add panels because we purchase an EV and needed more solar to offset PG&E. The impeccable experience started with Art the consultant, he gave 4 scenarios and explained in detail what each means and provided detail report including all the tech details and break even timing. To be honest, it was too much for me, I really just wanted pricing and how long it takes to install haha but was good to know he has such knowledge and I was confident he is looking out for my best interest. Then we had Patrick the PM, arrived for site inspection on time and courteous and explained the whole process. Then come the impressive installation team Luis, Alberto and Kevin. The 3 arrived on time and with smiles, just overall a great vibe from them. Luis walked me through the installation plan and gave a few choices taking into consideration aesthetics of the house and then got to work. 4 hours later, clean line, fine craftsmanship and symmetrical matching placement from last system is in place and ready to tangle with PG&E (attaching some photos) I really really can't recommend any higher to go with Clean Solar on your solar projects. Seamless is what you'll experience with them. Until next time Clean Solar!

    **Update: Carl contacted us to apologize for the few negative experiences and they will definitely…read moretake our feedback seriously and will address and improve these issues. Btw I was going to bump this review to a 4 but working with Nick we decided on 5.** We had a complicated full house renovation this year and signed with Clean Solar for either the Tesla tiles or solar panels and we ended up choosing solar panels + Tesla power walls. I want to give special thanks (and the only reason why I didn't give a 0 star) and appreciation to the members listed as they deserved beyond 5 stars Bill, Nick, Jeremy, Rodger, Louis, Kevin, Albert, Alberto, Carl (CEO). Bill was amazing and helpful in explaining the process and helping us secure the initial funding. You are probably wondering why I am giving this solar company a 3 star. Well it takes 1 bad apple to ruin a team and this is the case. A three day project ended up taking 3+ weeks & we understand that the workload is extremely busy this time of year. However when 1 person is acting unprofessional, crossing the line, asking homeowners to borrow a usb cable to charge their cell phone, super loud, tries to impress (why), doesn't listen to clients (would walk away in mid conversation), act as if he is the owner of the company, talks way too much (not in a good way), talking about his side hustle business, a bit juvenile, not completing and complaining about the job in front of clients plus not showing up when he said he would to complete the job, leaving tools at the site and asking the homeowners to put it in their garage until he returns to pick it up, calls in sick last minute leaving the load to other team members plus more well then this becomes a problem and 0 stars (if possible) especially the amount of money you invest into this project. We also requested that this person not show up again but they kept sending him back. At the end of the project half of the Tesla walls were connected and working but the other half wasn't connecting. At one point our bedrooms electricity didn't work, it wasn't the breakers and Nick was awesome enough to take our after hours call and help us manually override those other 2 disconnected wall panels. The dream team (Nick, Kevin and Albert) resolved the connection and all is working now. Also, Nick stayed late to make sure our Tesla walls were configured and updated properly. Plus , a shout out to Jeremy for staying late as well to help fix a broken issue. Feedback: Organize a team that works well together to effectively complete the project. Provide sexual harassment training (this is excluding people listed here). If a female client doesn't feel comfortable with a person don't resend them back. Also if a homeowner (regardless of being the wife) calls and leaves a message please out of courtesy call back after all I am the client, work and pay the bills too (even though this is my husband's project).

    Rising Sun Electrify

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    5.0
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    Rising Sun Electrify is AMAZING. Josephine is really responsive, efficient, and friendly, and…read morePeter was wonderful to meet as well. I also appreciated meeting Tomas and another team member they had who helped me out. First: Rising Sun was able to respond to me *right away* with an ongoing issue I've had. My home had solar installed by Sunnova (they were contracted with my home builder), which now is going bankrupt. Sunnova hasn't responded to any inquiries I've had, or helped me even see if my panels are working, for months. So, I basically have an orphan project. I called around to multiple highly ranked solar companies in the area, trying to see if anyone could help, but all of them were either booked out until the end of the year, and/or they didn't take on any projects they themselves didn't install. Rising Sun Electrify was immediately confident when I called them and shared they've taken on multiple orphan projects, so this is not a big deal. They were able to come immediately the next day to check on how my system was set up, then sent me a proposal later that afternoon for how to get my Enphase box commissioned. After I confirmed I was good to go with the proposal, they were able to schedule me in just 2 days later. Truly incredible service, fast, and very competent as well. I am so grateful for Rising Sun Electrify! I'd highly recommend them, *especially* if you have any orphan projects that need help.

    I used Rising Sun Electrify to install a solar battery at the end of last year. I have never worked…read morewith a contractor who has been more responsive and worked so hard to find the best installation scenario for my home. This was in addition to providing the best pricing from ten other installers I received quotes from. The installation went smoothly, and the system has been working without a hitch

    Simply Solar

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    4.2
    (65 reviews)

    I can't say enough good things about Simply Solar. I did a lot of research and talked to a lot of…read morecompanies for getting solar and batteries put in my home in San Carlos. It sounded like some people have had disastrous experiences with certain installers, especially the huge national operations - I'm so glad I took those other reviews seriously and went with a local provider instead. Working with Simply Solar was a wonderful experience. Knowledgable, helpful, professional, proactive, responsive, honest, and most important - the system works flawlessly. They let me know of rebates and programs that helped me save more money. These guys are top.

    DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I…read moreWILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere.

    Charles Electric - electricians - Updated July 2026

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