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    Charles A Garcia, MD

    2.3 (3 reviews)
    Closed 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

    Services - Charles A Garcia, MD

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    Berkeley Eye Center - Elaine Steffensen, O.D.

    Berkeley Eye Center

    4.6(58 reviews)
    9.4 miMemorial
    $$

    Chandler Manning is a an acute, amazing doctor. Unfortunately, his staff, not so much…read more I'd explain further, but I've already today spent enough energy re-explaining something blatantly obvious to one of his staff members, and I'd prefer not to repeat myself (again). Not sure his name, but he kept raising his voice, almost threatening. [10:15ish] I came on time for the appointment but the door was locked. I knocked multiple times. [10:21] I was let in the waiting area, checked in. [10:45] this guy, working under the doctor, tells me I came in at 11:26. Late. And I'm looking at my watch thinking, man is this guy in the future? So I corrected him, his voice raises. So I ask again, what time did I come in? [to be continued]. It's 11 o clock, still have yet to see the doctor. ===EDIT/UPDATE=== [continued... @~11:15am] Dr Manning threw a Hail Mary ftw. I'm already otw out of the building. Touchdown. Hence 5 stars all along. ‍ ‍ I would finish the story aforementioned but... as one wise person may or may not say ... Hashtag zeroToleranceForIncompetence ™. Sincerely, -- ™ pending ‍

    Berkeley Eye Memorial City Location was such a pleasant experience. Everyone, is very…read moreprofessional, kind and helpful. My experience picking out new glasses was very easy as they help me pick out glasses that fit my face great, as I have a hard time with that do to I have a small face. It truly was a great experience!! Leslie Startz

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    Berkeley Eye Center
    Berkeley Eye Center

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    Eye Center of Texas - Bellaire/Houston

    Eye Center of Texas - Bellaire/Houston

    2.5(8 reviews)
    13.3 mi

    I rarely leave negative reviews, but my experience with Eye Center of Texas has left me frustrated,…read moredisappointed, and deeply concerned about the lack of professionalism and accountability I encountered. I came to this office as a self-pay (cash) patient. From the beginning, I made it clear to the billing department that I would not be using insurance and requested a Good Faith Estimate, which is a right afforded to all uninsured patients. I was told the procedure would cost $410, and based on that estimate, I agreed to move forward. At no point did anyone clarify that this quote was per eye. That distinction would have made a significant difference in my decision-making process. After the procedure, I left assuming my account was paid in full. No one informed me otherwise. About a week later, one of the plugs came out, and I called to schedule a follow-up. I was redirected to another location due to scheduling issues, and when I arrived, I was told I still owed $410 for the second eye. This was the first time I was made aware that the original quote was not for both eyes. I paid the remaining balance during a later visit--$820 in total--despite being misinformed. Then, to my surprise, I received another bill for additional doctor fees that were never disclosed or included in the original quote. When I reached out for clarification, I received a generic and dismissive response confirming the balance was "due" without anyone addressing the root issue: repeated miscommunication, missing information, and a complete lack of accountability from the billing department. This is not just about money--it's about ethics. A medical practice should be transparent and accountable, especially when dealing with patients who are paying out of pocket. I was never given a complete, itemized Good Faith Estimate. Charges were added after the fact, and each time I asked questions, I was either ignored or met with vague, unhelpful responses. No one has accepted responsibility for these mistakes. I've given the office every opportunity to resolve this fairly and professionally, and they've failed. If you are a self-pay patient, I urge you to be extremely cautious. Ask for every detail in writing. Ask what is included and what is not. And even then, be prepared for surprise charges. I expected far more from a reputable clinic like Eye Center of Texas, and instead I feel taken advantage of and dismissed. This experience has left me with little trust in the way this office handles billing and patient communication. I hope this review helps others avoid the same frustration I've endured

    I had cataract removal and lens replacement. While I have no issues with the medical care I…read morereceived, I was appalled at the lack of concern exhibited for patient's time. This has been true at every visit to the Webster office. For example, my last post-op visit was scheduled for 11:15. I walked out of the office at 1:30. During that period, I was seen by a technician for about 10 minutes, and by the doctor for approximately 10 minutes. The remainder was spent in the very crowded waiting rooms. I would think that someone in the organization would understand scheduling, but they are totally unconcerned about your time as a patient. This is obviously not rocket science, as all of my other doctors have figured it out.

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    Eye Center of Texas - Bellaire/Houston
    Eye Center of Texas - Bellaire/Houston
    Eye Center of Texas - Bellaire/Houston

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    Charles A Garcia, MD - opthamalogists - Updated May 2026

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