Was sold my truck back in 2019 and they promised me $29.99 oil changes for life. They went back on…read morethat promise in the past year or so. Also, the finance manager at the time of purchase slipped an electronics warranty onto the contract after I refused it about a dozen times. Very shady of him. They did refund me for that but that left a terrible taste in my mouth. Them breaking their $29.99 oil changes for life promise was the last straw. Toyota is the most reliable brand out there but it'll be a cold day in hell before I ever go back to Spartan Toyota for my next vehicle.

Doesn't deserve a star at all. Had an oil change at 9am. Was told it was going to be 1.5 hour after…read morearriving on time for my appointment. What is the point of making an appointment?? Increased prices and poor service after "new management" took over. Long time customer never returning again!

Curtis does a really nice job with windows tinting. This is the second time he has worked on our…read morevehicles. He is very responsive to inquiries, answers all your questions, works hard, and does quality work. He gave us a discount when we were referred to him by a friend and gave us a discount for the second round also. Great value! UHis new place of business has a waiting area so he worked on our SUV while we waited.

Curtis did an incredible job hooking my truck up with the perfect tint. He went above and beyond…read morewhat was asked and delivered phenomenal work while being clean and courteous. This is the ninth vehicle we have trusted him with over the years, and there is no tint shop I would recommend more. The cost, product, and workmanship are truly 10 star. Thank you, sir.

Needed a remote starter for my daughter. They had a long list of appts next appt was 3 weeks out…read more They asked if we could drop it off and come back the next day, if we could they would work her car in between the other big jobs. We left her car on Tuesday at 3:30 it was ready by 11:30 on Wednesday. The staff was very friendly and came out to the car and helped my daughter set up the app and made sure she knew exactly how everything worked. Thank you so much! Only advice for this business is change your name on Yelp!! It says Tint Masters but the name on the building is different. When I tried to drop off the car I drove past it 3x because I was looking for Tint Masters and the name on the building says Electronic Outlet. I had to call them to find it and I was literally right in front of it!

Why aren't my RAVE reviews listed on Yelp to review ? This…read moreis the best place in Lansing to take your vehicle for mechanical work. Mark Berry is an engine surgeon. You won't be disappointed. It will be fixed right the first time for a more than fair price. Thanks for all your help Mark Sincerely, Jan McCrumb

Literally tried to charge my friend and I ONE HUNDRED AND FOUR DOLLARS to change a light bulb in my…read morecar. I brought my car to Autozone, purchased a bulb, and a worker offered to change my light for free! It took him THIRTY SECONDS!!!

Pat I am enjoying the car just fine. I want to thank you very much for everything you did to help…read moreRusty and I to get the car. You and Mike went way beyond to make it happen. I thank you very much if i could give out gold stars to both of you I would definitely give you both one from me. I appreciate all you and did . Thank You Marcia Pate your valued customer.

Being the only Nissan dealer in town sure lowered the bar. This was my first experience with Graff…read moreNissan, I would say their "I don't care attitude" is their greatest virtue. I worked with Nick, who exudes "why are are you bothering me?". As there was a warranty issue due to Arlington Nissans error, Nick explained that I needed to figure that out or pay for the part out of pocket. This is a dealership warranty, FYI. He also refused to order the $400 part until I paid $1800 for parts and labor. There are many solutions to a problem like this,but this group is not what I would call problem solvers. I sorted out the warranty, got Nick to order the part and installed it, then they closed for the weekend. I appreciate a weekend off, but the entire sales team is not able/allowed to run a credit card to close a due bill on a saturday, as if this was a union shop. I suggested that after a 4 day delay of getting my car back that "I hope their quality of work is better than their quality of customer service", Nick just laughed as if either one could be worse. FYI, they don't use temporary mats and will track shop oil into your car. They did not reset the oil maintenance ticker. I have no proof they did any work besides their word. In summary, Graff Nissan service does not care, will not go the extra mile, might do their job at the minimum level and has no issue delaying getting your car back to you. Pathetic.

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

Be aware Horrible place ,rude didnt want to work on my car because they said they could not make…read moreenough off me they only like working on elderly people and people they can take advantage of sad this is why people go out of Lansing to do stuff sad

They replaced my Camrys head unit with a great Alpine unit. They gave me a great price and…read moreincredibly quick install. Even months after the install I had an issue that the tech (Vince?!?) worked on to solve for me. Highly recommend!!