Some of the worst food I've ever had. Ordered a pit beef sandwich, cheese fries and a side of cole slaw. The beef in the sandwich had so much fat on it I couldn't even chew half the sandwich, was like biting into a brick of rubber. The cheese fries were on another level of disgusting, the cheese tasted like it was old and spoiled. The Cole slaw looked like it had been made a week ago, it was brown and soggy and even had a funny smell. Took a few bites and this food went in the TRASH. Dont waste your money here. read more

I stopped In there on 3/2 for the first and last time the turkey tasted bad and my fries were cold 17.00 wasted I'll stick to Beefalo Bobs

I live out of Town. This place has been on my Baltimore bucket list for 17 years or so but never made it because it was always like a $60 ride from the BWI area where I stay. The new Glen Burnie location changed that! I had their original pit beef sandwich and a number 52. Simply awesome, the most tender, smoky roast beef ever! Only in the Baltimore area that I know of. read more

Chaps Pit Beef - Original with horseradish. - Barbeque Near Me - Glen Burnie, Maryland

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Had lunch there today came to a total of $30. got a pit beef on wheat bread a bit skimpy on the meat. A small fry was very good probably the best. A baby cup of macaroni and cheese definitely not worth the price. The service was ok all the had to do was had me a bag because I placed online. The store has a very nice set up but not worth eating there very overpriced. read more

I was so looking forward to have a roast beef sandwich since it was named best sandwich in Maryland. I entered the Glen Bernie store at 11 am last Saturday. I was only customer. Ordered a roast beef sandwich with raw onion. Got my drink and sat down to wait for my order. Took about 20 minutes to get my order. I unwrapped the sandwich and put my condiments on it. When I picked up the sandwich (in great anticipation) the bun (way past being fresh) fell apart in my hands. Then I took my first bite...to my consternation I got a mouth full of gristle...so tough I couldn't chew it. The whole sandwich was the same. Whoever sliced that meat had to know it was bad. Should have been named the WORST SANDWICH IN MD!!! read more

I had the pit beef and ham sandwich; really good! The small French fries with gravy was a pretty good portion. Nice friendly service. Will come back, lots of choices to try! read more

A staple of Baltimore! I parked the car and my nose was immediately bewitched by the smell of pit beef! This smell is better than the aroma of a three wick candle. I ordered the Guy's Triple D sandwich. The sandwich had Beef, Corned Beef, and Sausage on a soft roll. The meat was cooked perfectly and the smoke on the meat was flavorful. I hear the sandwiches are even better at the original location. I would have loved to taste the sandwich dipped in some au jus. The fries were also great and not overly salty. A small fry is definitely filling. The customer service was great and every interaction with the staff felt organic. Treat yourself! read more

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Thoroughly Disappointed especially since my husband ranted he just had a pretty good pulled pork sandwich and beans. The weekend comes and he asks do I want to try chaps I said ok told him to get the same thing he's getting pulled pork sandwich comes back with the food he wanted man cheese and the beans we got green beans which weren't bad and bean no mac pulled pork was tasteless buns soggy I hate soggy buns no BBQ sauce I guess you have to ask for it no plans on trying anything else from there I'll stick to Famous Dave's or Mission Bbq. read more

STEER CLEAR OF THIS LOCATION. If you have a choice go to the original location GO or if you want a local fix go to Beefalo Bobs. I paid $18 for a turkey and ham sandwich that was supposed to have extra meat. The sandwich was disgustingly disappointing. It fails in taste and was definitely NOT worth the money. I would have gotten more meat if I'd ordered a 3 meat sandwich for less money. They offer 20 oz bottles of soda online and none in the case when you get there. What is disappointing is that the staff seems OK with less than disappointing service and quality of the product. The original location is awesome but Beefalo Bobs in Glen Burnie beats this location hands down by way of flavor and quality! read more

First time I went was back in summer...had the "RichWich," and it was one of the best things I've tasted in a sandwich, in a while. It was also my first ever pit beef. THAT VISIT deserved a 4.5/5. It'd have gotten a perfect rating, if my fries been fresh, and all of my meats piping hot... but they weren't. 2nd visit, was 3 days ago, right before the after-work rush... around 3:30-4p. They were just as busy as the first time, and that afternoon, I got "Guys Triple D" I don't know what the issue was...but it was nowhere as good as my first. Maybe they just had a bad day? Not sure, but if you're gonna spend 20 bucks for a sandwich and fries... It should be good, and you should never want to put it down until u finished every last piece! I got tired after four bites of this one. read more

Very disappointed in my meal. I ordered 1/2 a chicken with bbq it was so dry I couldn't eat it! We oder here and I usually go with a sandwich and am good. If you're gonna cook something, make it as good as the other products you sell. read more

If you love the food at the original Chaps in Baltimore, you won't be disappointed at their Glen Burnie location. The the pit beef and turkey sandwiches are faves with us. High quality meats ensure delicious eats every time. If JD is cooking, order the Reuben--best I've had in Maryland. We always order the fries and eat them boardwalk style with lots of malt vinegar--yum! And this location always has lots of parking--another real plus. So come by and check out this strip mall location with clean restrooms and a friendly staff--you won't be sorry! read more

corn beef was dry salty and chewy, pit beef was also dry and no seasoning, first time there and LAST time, first impressions are important.

In short, this tastes absolutely nothing like the Chaps on Pulaski highway. It's still ribs, but not even close to the real thing. read more

Chaps Pit Beef - This is literally their ribs. Not the best presentation. - Barbeque Near Me - Glen Burnie, Maryland

I come here at least once a week. I order the jerk wings. Decent size...good size. Pricey but still willing to pay for the size and taste of the wings. I order them today...and the wings are 3x smaller for the same price. Highly disappointed. Bathroom doesn't have paper towels, soap dispenser never works, vents are covered in dust. My con workers and I will not be returning. read more

Chaps Pit Beef - Receipt - Barbeque Near Me - Glen Burnie, Maryland

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Literally the worst place ever. I also spoke with the General Manager and she is no help! She did nothing. The food is gross, customer service is rude, place is gross, bathroom is dirty and it took over 25 minutes to get a sandwich. I have been a pit beef fan for like 35 years, I have had Chaps every where else and all other pit beef places in Maryland. This Chaps is not related to the main Chaps in Baltimore, it's a Franchise. they will close down like all the other Franchises soon. Seriously, they are so bad. I talked with the Baltimore location and complained. It has been an ongoing issue. Seriously, don't go there. Do not give these people any business!!! read more

Absolutely terrible! my family few in yesterday and chaps was our first stop! i was up all night with food poisoning! hopefully I get better in time to save some of our vacation! I will never go again! the food did not even taste good! read more

This location is the epitome of what happens when you francise. Its decent, the online ordering was good, food was somewhat fresh and arrived ontime according to their online website. But its not the same as the Baltimore location as many have noted. The food overal was ok. My bun was stale and the beef tasted like it was cooked hours ago. The sides were not good. The cheese sauce on the mac and cheese tasted like the same sauce as on the cheese fries. Go to the downtown location if you want the best, if you want the idea of Chaps then go here to suburbia. read more

The kitchen is slow and the food is nothing special despite the local chain's reputation.

I am a BIG BIG fan of Chaps Pit Beef. I tried to come to this location a few months ago and well was a few months too early. Was not open yet. I was going to be back in the area to stop at another place and decided to see if this was open because I was craving a Chaps pit beef sandwich and was thrilled to see it was open. I give this location 3 stars. Food. 4 stars I ordered a pit beef sandwich rare. Staff - Friendliness - 5 stars Training. 1 star... I ordered a rare sandwich and a soda from the fountain. My order was like 688. There were a few orders ahead of me. It took 10 minutes for a RARE beef sandwich. 1. Slice beef, 2. Char briefly on grill to give the mmm mmm char goodness 3. Place on a bun. 4, wrap and serve. Rare beef is already cooked to rare I heard numbers called before me, in order. 685... 686..... 687.... Then me 688. Your staff needs to be taught to look at ordered and get orders out on a timely manner, not a numerical order. There were 5 or 6 people on the line working. See a rare beef sandwich, you slice it grill it and serve it when you can, Not in numerical order. I have never been to a restaurant that prepares orders only by number and not on the quickness or easy an order may be. I have a been to the original Chaps. I usually go to the one in Frederick MD. I live in Tysons Corner VA area and this location may be a little quicker to get to than Frederick and so going in tonight I went in thinking this may be my go to Chaps. And it still may be. But more training needs to be done. Have your staff look at orders, and if someone orders something that is quick and you turn get them out quick, then do it. That is how most restaurants operate. Sorry, not trying to be mean, or critical, but it took 10 minutes for my sandwich, which I ordered rare. And the most frustrating thing is. It was not rare when I got it. It was delicious, and even when I order rare at the Frederick location, its hard to get it rare when you char the beef. But they do a better job usually. they make a ball of sort of beef and char the outside which still leave a great center of rare or medium rare beef. I will be back again. And yes this location can still be my go to location for Chaps Pit beef. Great location, friendly staff. Food was out of the world, but you need to train your staff to look at orders and if you have an order that comes in that is one simple sandwich, knock it out and serve the customer. Look at it this way. You get an order in for a well done sandwich. Next you get an order in for a rare sandwich. Which takes less time to prepare? So which should be the first sandwich to be served first? I was thinking 3 stars, but the staff was great. Sandwich was not cooked how I wanted it, but it was still amazing, so going to give 4 stars and will be back again soon and hope that next time your staff can prepare food to order or quickness and not just focus on numbers. Congrats on opening your restaurant. Great location, looks great, and you have an amazing staff. Wish you the best of luck and will be back again soon! read more

I was always a fan of the original Chaps in Baltimore but this was my first time trying the new Glen Burnie location. I ordered the beef rachel sandwich which wasn't bad. My husband and I shared a side of fries and a side of gravy. We really enjoyed them. He ordered the Big John sandwich and ate the whole thing but mentioned a lot of the meat on it was over cooked, especially the sausage. The sausage was pretty dried out. The cashier didn't seem the most friendly and they have you sign the receipt with a sharpie which was annoying after it got on my hand while the lady handed it to me. I know it is because of Covid, but you have to get all of your condiments and toppings from the window which are packaged in little containers. I love my pickles and got two containers of them and each one only had 3 little pickle chips in them. Even though I love the Baltimore Chaps, I'm not quite sure I'll be a regular at this Glen Burnie location. It definitely is not the same... read more

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Pit beef was dry and bland,fries were soggy and unseasoned their containers didn't hold liquid and ended up spilling malt vinegar all over everything barbecue sauce tasted like McDonald's tangy sweet and sour sauce and the pulled pork was too sweet. Because of the vinegar spilling the bottom of the bag got so soggy that the liquid went through my clothing. (Seen in picture) read more

Chaps Pit Beef - Vinegar spill - Barbeque Near Me - Glen Burnie, Maryland

Ordered two pit beef, rare. Temperature on one was medium, the other medium rare. Both were more scraps of beef than slices. Overpriced -$9 each sandwich. The friendly staff just can't make up the difference in price! read more

Cons: -The fries were inedible. They were so burnt that there was no potato left inside of the fry. They had no salt/seasoning and we ended up throwing a large fry in the trash. - The sides were served in condiment containers. Definitely not worth the 2+ dollars. - The Mac and cheese while not burnt, tasted like the pan had been burnt - the register stopped printing receipts which led to the cashier having to tell us our order numbers. That led to an entire mess. When we got to the car we had the complete wrong order. When we went back inside we heard them say they were off by a number, turns out they were actually off by two numbers. There was a bunch of chaos at the window trying to sort things out Pro: -The pit beef sandwiches were GOOD. Although they were all cooked the same when we ordered a medium and 2 medium well... still good -The baked beans were tasty . - All of the staff was nice. What I assume was the manger on duty, seemed to have taken over and was trying to get everything back on track at the window when I went to retrieve my correct order. This place has potential but still a lot of work to do. read more

I am a big fan of roast beef sandwiches, but this didn't satisfy my craving. To start off I love thick fries and it was delicious. I also really liked the selection of sauces they offered, I recommend the Carolina gold. However, the bbq flavor was somewhat lackluster. Another downside is that I asked for medium rare roast beef in the Markie, but got well done instead. If not for that, my experience could have been much more positive. The other sides we got like potato salad and Mac and cheese were not anything notable. read more

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Same great pit beef as the original. This place is fantastic. Still working out the kinks of opening a new location, but still extremely happy to have Chaps closer. No more tolls to get delicious Pit Beef read more

It's a good thing that Chaps opened this second store in the metro area. I had never been to the first restaurant, which was Guy visited for his show triple D. I have been here twice already in 2020 and 2021. And I only order the same food, because I like brisket. read more

Food is really good. There should be two sets of condiments to avoid the the close proximity to other patrons. There are people, hovering over people, waiting for condiments and straws. The window should have a number screen not the person calling out .. you can barely hear them over the TVs etc. read more

OK first off the food is pretty good, but jeeze did I order fries and a side of turkey? This meal is all fries. Where's the meat? I ordered the turkey which was really good, but the fries to sandwich ratio is way off. This sandwich was 70% fries, 20% bread and 10% meat for $12. Unless the restaurant fixes this, I probably won't come back, it's not at all worth it. read more

Chaps Pit Beef - Barbeque Near Me - Glen Burnie, Maryland

Go to Maryland pit beef spot. Wish it was closer. I'd have it more often. Love the pit beef sandwich and fries!

I've never had pit beef and always wanted to try it. I ordered the beef sandwich and fries. The sandwich was not great, the beef was really tough, you almost needed a knife and fork to eat it. The flavor from the pit cooking was good. Tomatoes on the sandwich weren't ripe. Fries were good. Don't really understand the appeal, I think I'll just get a roast beef sandwich from Arbys in the future. read more

Food so good in coming back same day for dinner! Had The Habbit for lunch, still up in the air with what's for dinner but pretty certain it'll be good! read more

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Really good turkey and beef!! I had to get the sandwich and put the bread on the side bc they don't do meat alone for the most part really good and super quick! read more

After reading the news posted by MOCOSHOW.com (Montgomery County) that Chaps Pit Beef was the top rated sandwich joint in Maryland, we decided to try it since we were in the neighborhood visiting family. We tried the place at 6714 Ritchie Highway in Glen Burnie. I can't say this enough, WHAT A DISAPPOINTMENT... The Pit Beef sandwich that I ordered to be cooked Medium was done correctly but it had some gristle and wasn't piled high like I hoped. The fries were hot but TOO soft and poorly executed. When I cook fries, I use the double fry method for crispy fresh fries. If you're not familiar with the double fry method, look it up. It doesn't take that much longer. The Reuben, however, was a disaster with some of the toughest, chewiest meat surrounded with poorly grilled bread. Needless to say, Chaps did not impress us at all and has been stricken from our list of places to eat in Glen Burnie. read more

Figured I would try the "Best BBQ in Maryland" from an Internet list "Best BBQ in Each State". I tried the ribs, pulled pork, "pit beef" grilled to medium, and the best part of the meal were the beans, mac and cheese, and slaw (cole-slaw). The slaw was really good, and would have been perfect on a decent pulled pork sandwich. But, the pulled pork itself, was way over sauced, and even seemed to be cooked in the sauce. The ribs were not bad, but once again over sauced, not very tasty, and sold by the pound. And, they do not have sampler plate, and only want t see things by the pound, and it is expensive ($23/lb for the pork). I had a burger the last time, and it was pretty good, but it is a BBQ place with ... good burgers. So good luck with the new store, and being listed as the "Best BBQ in Maryland", but it is not for me. Then again, I am not from Maryland. read more

As a first time customer I wasn't sure what to get! So I went with what I know- a hamburger. The cashier was rude and wasn't much help. He was snippy and seemed VERY annoyed. Needless to say I was not impressed with the hamburger platter. The cashier wasn't much help on explaining why the cheeseburger comes with all the fixings and the hamburger platter only fixing was a tub of gravy. I will not return solely on customer service!! read more

This is my second time at this location. The first time was terrible and not at all like the original. I blamed it on Covid and the place being new but I went back a few weeks later and it was even worse. I asked for well done without any pink. They gave me a bunch of gristle on the bun. I also had to beg for more barbecue sauce. One pit beef, small french fry, small coleslaw, and one small drink came to almost $15. You would think they would give you as much barbecue sauce as you wanted. Also one of the pit masters kept rubbing his mask and then handling all the meat. You can see the black and brown marks on his face mask. Another employee was over at the soda machine getting drinks of soda with the condiment cup. Another employee walked by her and said please put your mask up and she turned around with an attitude and says I am getting something to drink! That's it for this place. I'll go to the one on route 40. read more

First time visiting this location and it will be the last time. Not happy with the food at all. We won't be wasting our money here again. We saw the bad reviews but decided to judge for ourselves, that was our mistake. The food was terrible, look at the photos to see for yourself. My guess is no-one wants to work during covid and their quality of work shows that. We couldn't get past the chemical smell of that so-called cornbeef to taste it, went right into the garbage along with most everything else. The rice pudding tasted ok but the clumpy texture was very off-putting, as was the mushy potato salad. So sad that they're ok with serving this poor quality of food. read more

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This place is way over priced for what you get. The flavor isn't even that good. Small portions bad service at the front, and just overall unsatisfying. The rumors of chaps being the best is a tail from days long past. If your in the mood for pit beef and this is your only option then I understand but get a sandwich leave and plan for a better trip at a better pit beef place. If your in the area of Johnny cake road and want a real pit beef best in Maryland try Pioneer pit beef. It's cash only but it's cheaper and a way better product. My advise for Chaps is you just want to say you ate here and want to try a mediocre pit beef that is over priced Chaps is the place for you. But don't go here expecting a blast of flavor that you can't do without because you will be disappointed. read more

We went there for the first time hoping for a good pit beef sandwich. We got something far from a good sandwich. The bun was soggy, and the beef was stringy and almost inedible. Lesson learned: read reviews BEFORE you go! read more