Worst customer service in town. I have bought paint there on two different occasions about eight…read moremonths apart. The first time I thought it was just an off day. The second visit was worse. They act like they are doing you a favor to wait on you. When I asked for advice on primer and paint, they just shrugged their shoulders. They even seem confused about what products they have. I will either switch paint brands or find another store. Life is too short.

Hill Country Paints is an absolutely awesome store! They had the paint I needed in the quantity I…read moreneeded for a reasonable price! My painter notified me at 4:30pm on Labor Day that they would need 5 more gallons to finish the ceilings the next day. I called Hill Country Paint and they were closed for the holiday, so I left a message saying I needed more paint. I went to the store when it opened on Tuesday and I hear the mixing machine going in the back. I was praying they would have what I needed when Mr. Cesar comes out with a 5 gallon bucket on a dolly and says "ceiling white, right?". I was so thankful and asked "how did you know what I needed?" and he replied I just got your message and here you are to pick it up! Thank You Hill Country Paints! Needless to say, their customer service was outstanding and they have a customer for life! Debbie G.

After an extremely disappointing experience with another painting company that left my home…read moredamaged, unfinished, and in terrible condition, I was honestly stressed and unsure if the situation could even be fixed. Thankfully, I found Michael and Hansel with Guaranteed Painting, and they completely turned everything around. From the beginning, they were professional, prompt, respectful, honest, and incredibly detail-oriented. They didn't just paint over problems -- they took the time to properly repair and correct the mess left behind by the previous company. The difference is unbelievable. Abraham and Jose showed up on time each morning, communicated clearly throughout the project, kept the work area clean, and truly cared about the quality of their work. The finished result exceeded my expectations, and my house finally looks beautiful again. I'm attaching before-and-after pictures because the transformation speaks for itself. If you're looking for a painting company that takes pride in their craftsmanship and genuinely cares about their customers, I highly recommend Guaranteed Painting. I would absolutely hire them again. Thank you again for restoring both my home and my peace of mind.

Painted home exterior. Good communication and good work at reasonable price. No complaints.read more

Staff is so rude. Came in with picture of the name of generic white paint they have and said they…read moredidn't have any. Gave me a gallon anyways and said if it's not right just bring it back. It was the exact same paint i requested but she was too lazy to go check and was rude. Never coming back.

Completely unhelpful. Went back to buy a second can of a sherwin williams product after two years,…read moreand they had discontinued it. But this was not the real problem. Instead of helping to find a solution, the clerk simply told me all that I was doing it wrong. I asked repeatedly for his best suggestion, and he had none. I asked about 3 or 4 possible solutions, and he just told me "that would be terrible" or "there are so many things wrong with that, I don't know what to say". These guys don't want or deserve your business. I left the store and went to their competitors. They listened to the situation, offered me a couple of options, and I happily picked one and paid for it. Within 5 hours, I had my project finished.

Kennedy was so patient and kind. Helping me match a 7 year old interior paint. I really appreciate…read moreall the help and precision! I ended with the perfect match!

Great service and products. Staff is always helpful. I highly recommend this location.read more

Great staff, Dave was very helpful. Bruce and Robin knowledgeable, best paint store in townread more

We operate a women's drug & alcohol recovery program (Hope House) in town, and get all of our…read morepaints, laquers, and other supplies from the folks at Kelly Moore in Bastrop. The staff is always friendly, helpful, and willing to accommodate for us whenever we need them. They have outstanding service! Recently Hope House had a project where we needed professional service on a very tight budget; the pros at Kelly Moore jumped right in, came up with solutions, and the project was completed with success because of their ability and knowledge to assist us in getting the job done within our budget. We highly recommend them to everyone!

A little slow on getting help. Only saw one associate helping people. Saw another person come out…read moreof the back and never greet anyone. Finally the young man helped us then another person shows up and things start flowing. I realize they are mixing other orders in the back for their contractors. That is their main business for sure. Then as we are paying another associate appears. I think we need to be looking at the floor more often to take care of the walk in customers. Great selection of paints and a trusted brand for sure, good size sample paints a pint should be good for little projects and a good price of $7.00. Home Depot Charges almost $7.00 for a very small sample.

I have used this store many times since buying my house in Temple-- in fact, I had a property…read moremanager parent who was in this store weekly starting from when i was very small, so I have literally been in this store 100s of times. I dont know what happened. I am getting ready to sell my house, need some last minute touchup paint. Brought my paint can tops in for them to match and not one single color marched at all. Four out of five they said they could march (not even close) and one they said they couldnt do ( a white basic flat ceiling paint, mind you). I dont know if it was because the young man behind the desk had no clue what he was doing because the store manager had literally mixed some exterior a-100 for me the week before and it was perfect. Whatever. I spent 100 bucks on four quarts and nothing matched. I will let the pictures speak for themselves. Never ever had this experience at SW. Unfortunately, got the paint mixed sat, had to paint Sat night, they are closed Sun and I had to fly out Monday night. They left me scrambling. I went to Home Depot, begging a 19 yo girl to help me match perfectly. She did it until she got it right. Took her time and saved my butt. So if you need paint that's interior, go to Home Depot. And dont let the young guy at SW mix your paint--it will be very wrong. Wish I had time to stop in and talk to the manager, but my schedule was too tight (thanks to SW).

Friendly and helpful staff (thanks for answering my many questions, Nash R.)!!…read moreExcellent products! Convenient location!

I have always preferred Benjaminen Moore paint so I stopped by this BM store. Ask for Nash. He is…read moreso knowledgeable and helpful! He took his time to listen, answered my questions, and made suggestion. Juan and another nice man works there who are also helpful. Easy in, easy park, easy out. These guys know paint. Don't waste your time anywhere else!