I really don't understand how this company hasn't received any reviews yet. My first experience was…read morevery recent and a manager, Jill I believe, is amazing. I had tried locally (Morris County) to purchase parts for my hot tub and this company is the only one that was helpful. [Pelican staff actually asked me to look for the parts myself in the back of the stock room (while they were eating lunch), but that's for a separate review.] After explaining issues with my heating element and the parts I was looking for, Jill kept me on the phone while she checked stock. In addition, she was calling her service tech on the road to confirm if a particular part was available in his truck. Long story short, there were a few options but keeping the weather in mind for my outside hot tub, Jill was able to help on the quickest and most cost effective way. She really schooled me with her knowledge of the hot tub as well. They are a bit out of the way but I will be utilizing them for all my hot tub needs! Thank you for a great experience thus far. I should be picking up my parts very soon but could not wait to write this review!

If you want a pool shop you can trust- go here. Jill and her staff are extremely knowledgeable and…read morewill never sell you things you don't need. Been going there for years and have truly appreciated all the knowledge Jill has shared with me.

Hank is a rare gem in providing honest, high quality, exceptional service. Always recommendread more

Outstanding company did an amazing job opening my pool even went above and beyond to repair slight…read moreleak in my heater. I've used several companies in the past none can compare to the great customer care this company gives you. Would definitely recommend them.

I received their GRAND OPENING flyer (coupon) in the mail and was excited to see a local pool…read morecompany with (advertised) great prices & service. That is where the excitement ended. After calling them to get some prices on CHLORINE I felt like I was back at Pleasant Pools in Chester (lets double the price of everything for those "newcomers" to Chester) Do yourself a BIG favor and buy your chlorine from one of the big three internet pool companies. They all have free shipping (just look for the coupon code) and usually no taxes. Plus it is overnight shipping to NJ. SO what if Leslie's offer me a one time coupon for 20%....it is just one time. I am back to the internet. It really bothers me that these stores advertise great prices, then overprice everything and expect you to come in and be happy. There is usually ALWAYS a better option than "brick and mortar" UNLESS you are in such a hurry (then Amazon prime)...... You make the decision ! 35 lbs at Leslie's = $99 :( 50 lbs at In The Swim= $99 :)

I recently bought a Polaris vacuum as a housewarming gift. I don't have a pool so I was clueless…read more Shane was so helpful! He knew the right questions to ask to get us to the exact vacuum I needed. He even offered to bring it to my car! I appreciated Shane's knowledge and wonderful customer service.

These guys are the best I have had one Hot Tub for seven years, I just bought another one for my…read morenew house, the service is amazing. The sales people are amazing. The product is amazing.

We have a hot tub and endless pool. HealthMate has been cleaning and servicing them for ( years…read more The technicians are reliable, efficient and dry professional. The company is very attentive. We have also bought covers from them and it is always a pleasure to deal with them. Their prices are also very reasonable. I highly recommend HealthMate Hot Tubs of Green Brook.

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

I'm not sure what the negativity is all about. i have always had a good experience with Jay, Bob…read moreand the Olympic team. Several years ago they designed and installed a pool " complex" turning my yard into a resort. First class products, workmanship and subcontractors. Since that time they have always been helpful whenever I have a question or issue.( which is not often....the pool and equipment have functioned as advertised. I would recommend 100% if you considering a new pool resort for your backyard. Thanks Bob and Jay!

Thanks for a great job with the liner . Very fast and great costumer service when handling all my…read morequestions

As a service business they weren't bad what was bad and wish I never purchased it was a Jacuzzi…read moreJ-275 Hot Tub. For over 20 years I previously owned a Hot Springs tub which worked great to the very end of its functioning life. And thought that I would replace it with the original how tub being Jacuzzi. The tub is the worst design from access to its motors and components to its inability to support the draining of the water. Even its cover lift was a one size fit all design which was a nightmare to install and looks horrible. Every aspect of it demonstrates that the manufacturer had one goal in mind and that was to build it as cheap as possible! Shame on you Jacuzzi!!!!!! This is my very first yelp review and only doing it because I want anyone else who is considering purchasing a hot tub to not purchase a Jacuzzi Brand hot tub.

Besides being way overpriced versus the competition, this is not my issue…read more That said they did absolutely nothing more then the other pool company I use does for twice the price. I contacted them last year after my closing from another local company to discuss leak detection. I spoke and emailed with the service manager "Ed" and we set up a plan. I was to have them open the pool very early, which was completed in March so they would have a jump on the leak detection process. I missed that the opening does not include removing the cover. This was an additional charge. So what is their definition of an opening? It was always included with the other vendor. Oh well lesson learned. A week later the technician arrived with a helper to begin the leak detection process. Part of was disconnecting the manifold between the 5 input lines/pump and pressure testing 4 of them. Upon reconnecting the manifold for some reason he used channel locks on a fitting clearly labelled "Hand Tighten Only". This caused the fitting to crack and he spent the next hour repairing this damage. (I saw all this happen) Of course I was charged for this time even though there was no issue until they cranked down on the coupling. Clearly during all the work around the pump they knocked around the unused and disconnected Polaris pipe which subsequently caused a new leak at a 90 degree elbow. Since Rin Robin was new to me I did document the pump house via a video with the pump running prior to this visit..Just in case, so I have a pre visit video and post visit video of the pump house with the pump running. No leaks versus numerous leaks post the service. Then he removed two fittings at the output manifold for some reason as the other two are hard glued and there was no reason whatsoever to undo these. Again pulled out the channel lock pliers to tighten these couplings. He determined he would need to modify this area to allow for the manifold to be disconnected so the individual lines can be pressure tested and said they would send an estimate. I was fine with this. Subsequently these also leaked when the pump ran. After many contacts asking them to come back and correct these newly created issues the technician finally stopped by. At one point they were requesting a credit card number for the new service visit, TO CORRECT THE LEAKS THEY CREATED!!!! I said absolutely not. Again he pulled out the channel lock pliers and snugged up the two pressure side fittings, both labelled "Hand Tighten Only". Incidentally the correct repair would have been simply to replace the old "O" rings and hand tighten the couplings. He also took pictures of the leak at the 90 degree union and stated although it is a quick-simple repair, he would need permission from the owner before he could repair it. He felt it would take about 10 minutes. Subsequently two weeks after this visit i sent an email looking for an update. I was met with a return email stating that they no longer wanted to pursue this job or my business. Clearly they do NOT stand behind the work. OK fine, I do not want to use Rin Robin either, but what about the repair of the new leak they caused??? Stay far away from this company.

Just had my hot tub serviced again. Amazing service from Michael. He's been amazing for the past…read morefew years

I've been having trouble keeping up with the upkeep of my hot tub for ages. After staying on top of…read moreit for a while, I'd eventually get lazy and end up having to drain my green pond and refill it, which would take hours of my life. I heard about Michael and his crew from a friend and was hesitant to take the plunge to have someone manage the whole thing but am I glad I did! Michael and his guys are knowledgeable, transparent, attentive and most of all: professional! They fielded all my questions in a respectful and friendly manner, broke down what every part of the service they'd be providing and have been on top of it since I've started working with them. Wish I had found them sooner!

So I have waited 24 hrs to write this hoping Kevin would do the right thing. I hired him in June to…read moredo both-weekly cleaning and care for my salt-chlorinated pool after a disaster with Mr B's in Hazlet. Add-on was helping with taking water there and recommending chemicals in between. Kevin was here Tuesday and cleaned and checked chemicals (??!??) I told him I needed salt. I had seen the salt chlorinator had a red light and said 'check salt' still after he left I took the water to add-on. They told me I need 240 lb's of salt, chlorine, phos-free and many other chemicals. I immediately texted Kevin the results because he was 'on his way'. He then told me he couldn't service my pool because I 'under minded him' !!! And never came back!! Well, thanks Kevin (waaah-waaah) I thought I was helping and was having a family BBQ on Saturday! What a joke! What lack of professionalism! This is what's wrong with the world today!! Waah waah my feelings are hurt I can't work for you!

Kevin is fantastic. He handled two major in pool repairs for me and returned my in-ground pool from…read morea green mess to a sparkling inviting jewel. He rerouted a filter water line with virtually minimal damage to the property. His prices are fair and his response excellent! Highly recommended!