Great service, they were super helpful with all the information and what they have to offerread more

You know I can't speak enough about the class act and ease of working with Alice at Lendmark…read moreFinancial in Denton. She has always treated me like a friend and has taken care of my needs and with a lot of pleasure. She always follows up and follows through! This is my second time dealing with Lendmark and it is all because Alice was taking care of a problem I was unaware of and then offered an option to refinance and get some cash back. This came after multiple options offered by her and her team in the past and I not only recommend her and Lendmark but tell you that you will see for yourself what it means to be treated well and with class no matter your credit situation! No pushy tactics and truly a gem in a field of lenders just numbering cattle. A+++

They pulled my credit and sold the truck to someone else after telling me that once they pull my…read morecredit, the truck is on hold for me to purchase. Now I have a ding on my score for another guy to walk out of the door with the truck I was risking my credit for. Chris is the sales manager there that approved this. Claimed he tried to call me back when there was no attempt on his end. It was a lie and their "family friendly salesmen" are liars right along side the sales manager Chris. Who probably gave me the wrong last name "kingsman" lol dirty ppl there. Highly don't recommend.

Wow, this company is amazing and very efficient when I got my Dodge Ram. Specifically Ivonne she…read morewalked me through different options and made the transaction smooth with my trade. Switching from Chevy to Dodge was a change she made the transition Smooth. The finance department was a breeze and made the exchange very easy to understand. 10/10 would recommend!

Outstanding Experience with Brandon Berens!…read more I cannot say enough wonderful things about our experience with Brandon Berens, Senior Member Relationship Specialist at Credit Union of Texas. From the very first interaction, Brandon went above and beyond to make the process of setting up my business account smooth, clear, and stress-free. Starting a business comes with many questions and important decisions, but Brandon took the time to answer every question thoroughly, explain each step, and ensure we felt confident throughout the entire process. What stood out most was not only his professionalism and knowledge, but the genuine care he showed. He made us feel valued, supported, and as though we had known him for years. Brandon created an atmosphere of trust and made what could have been an overwhelming experience feel exciting and reassuring. His patience, kindness, attention to detail, and commitment to serving others are truly exceptional. He is an incredible asset to Credit Union of Texas, and I hope his leadership team knows how much of a positive impact he has on members. People remember how you make them feel, and Brandon made us feel cared for, respected, and confident that we were in great hands. Thank you, Brandon, for your outstanding service and for being such a blessing during this important step in my business journey! Anyone looking for a financial partner who truly cares about their members would be blessed to work with him!

Great customer service! Easy to work with and they support Best Buddies! We need more businesses…read morelike CUTX that are customer and community focused!

Worst ever. Consistently applies payments wrong and is unresponsive. As often as payments are mis…read moreapplied it seems like they are just trying to find ways to apply late fees and add interest to accounts. Branch hours are extremely inconvenient and they often are closed during normal business hours. Do not recommend

After more than 25 years with NCU I am leaving because of rude treatment by staff at the flower…read moremound location. I had both daughters and a granddaughter open accounts at NCU and we are all in the process of moving our accounts.

Easy to do business with not a lot of games and car is super nice and as described no high pressureread more

I initially walked into Nissan of Louisville expecting a positive experience because the staff was…read morevery welcoming at first. I explained my budget, how much I wanted to put down, and that my biggest concern was finding a reasonable interest rate. The first vehicle they showed me was around $10,000, but they presented financing options with interest rates around 23-24%, claiming that was all I qualified for. After I expressed that I would not move forward with a rate that high, I was later told that Wells Fargo had approved me for a much lower rate of around 17-18%. However, I recently received a letter from Wells Fargo stating that I was not approved, which left me questioning the accuracy and transparency of the information I was given during the process. When I declined the original offer, I felt pressured into considering other options, including leasing a vehicle and purchasing a brand-new 2026 model because I was told newer vehicles receive lower interest rates. While that may sometimes be true, the constant changes in financing options and sales strategies became overwhelming and confusing. Thankfully, I took time to think through the decision instead of signing immediately. After leaving the dealership, I received numerous calls and messages from multiple phone numbers, and I was even contacted personally through Facebook by another salesperson. I understand dealerships follow up with potential customers, but the amount of contact felt excessive and made me uncomfortable. I believe customers should feel informed and supported when making such a major financial decision, not pressured into one. My experience left me feeling uneasy, and I would encourage anyone shopping for a vehicle to carefully review all financing information, compare offers, and avoid making a rushed decision.

I walked into the Irving Branch CUTX. I was disturbed…read moreregarding being unable to locate my debit card. I was able to walk directly into Mr. Marcel's office n he checked my account for recent transactions. I was frantic, however, he stayed calm n professional. By talking with him thru.. I realized, it was probably on my desk @ home. I truly appreciate him spontaneous assistance. I've been a member of CUTX for 20 + years. THANK YOU Mr. Marcel!!

needed asst on making a choice and he was very helpful in explaining both options and walked me…read morethru the process effortless. Made me feel very comfortable and allowed me to ask questions to clarify actions/procedure.

Damien was my advisor. He was great! Communications were excellent. Serviced the KDSS on my…read moreLandCruiser, and for a reasonable price.

There are reports that the Federal Trade Commission (FTC) is conducting an investigation into…read morealleged fraudulent practices involving multiple departments. Additionally, General Manager and Managing Partner Justin Crain has reportedly been accused of sexual harassment and sexual assault involving young men. It has also been alleged that RML Automotive LLC conducted an internal investigation but failed to take appropriate action, raising questions about the company's handling of the matter. These claims are among the issues reportedly drawing regulatory scrutiny. As these matters continue to unfold, I encourage everyone to remain informed and allow the investigative process to run its course. Parents should always stay vigilant and attentive to the safety and well-being of their children.

Always ready to help me. In person and over the phone ap is super easy Was super helpful when…read moremy spouse passed and took their time figuring my problems out

This is for the new Euless location, at the time of my visits, that location wasn't an option…read more I am also a member of USAA, and chose to join Navy due to the convenience of having a branch that is located in my area. So far, I haven't had any issues and going into the branch, has been pleasant. I will say, the "freeze" option they have for their debit card, I feel, is somewhat pointless. It is great when traveling or if you're wanting to avoid unknown fees, but that's as far as it goes. With USAA, I would freeze my card and that froze all transactions that were trying to be submitted. Navy, it still allows transactions for merchants that you've used your debit cards for. Other than that, I really enjoy Navy!