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    Certi-Fit

    5.0 (2 reviews)

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    Walmart Auto Care Centers - After oil change

    Walmart Auto Care Centers

    (5 reviews)

    Stapleton, Northeast

    My first time using Walmart for auto service yesterday. I had an oil change done, which required…read morefull synthetic oil. I was there 15 minutes early, and my appointment was from 11:30am to 12:30pm. My truck went into the shop at 12:30pm. When done, the associate informed me that the printer for the mileage sticker wasn't working, and the mileage was on my invoice for the next oil change, which indicated to change my oil at 3,000 miles. The associate said that it was wrong and that 5,000 miles should be taken before the next oil change. When I got home my bug shield was loose so I opened the hood and it was barely hanging on by screw. It could have come off because I got on the highway on my way home. It appears the Mechanic knocked it loose, opening and or closing the hood and never said anything. I will never use Walmart again for auto service.

    I came to this location on Friday, and the person at the auto-center counter scheduled me for a…read moreMonday 8am appointment. However, when I arrived a few days later for my appointment, I was told by two workers that they don't do appointments (even though I witnessed them scheduling me in??). However, I let this slide since I had arrived at the auto care center a little before opening time, and there were only 2 other cars in front of me. They opened the center 10 minutes late, and the staff members were dragging their feet. I understand that it's early, but by the time they opened, there were already 6 cars lined up - you'd think they'd put in some effort to accommodate the growing line of customers who were patiently waiting. I needed 4 snow tires installed, and this ended up taking nearly 3 hours. And that was with an appointment! Plus, I came 5 minutes before this place opened! Also, I was switching out summer tires with snow tires, but they never gave me back my summer tires. I ended up having to track down the mechanic to ask him to give me my tires (I still need them for next season). My big regret of this week was coming here. I bought my tires from Walmart, but I should've picked them up and taken them to another auto shop. FYI - this Walmart opens at 7am, but their auto care center opens at 8am.

    Certi-Fit - autopartssupplies - Updated May 2026

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