There were two cashiers working. One disappeared into the back leaving me and the dude in line in…read morefront of me there, and never returned. The other cashier proceeded to take the next 6 people in line instead of attending to us. Eventually I switched to his line. The phone was also ringing this entire time. During the 21 minutes I waited in line, I took note of how poorly stocked the sales floor was. Finally two other employees materialized from the back and I was finally on my way.

Completely empty parking lot. Pulled in was going to go into the store and buy some parts but the…read morepeople in the back started screaming at me that I'm parking in the wrong spot. It said for loading and unloading I guess you have to go to the front buy something and then drive around. I was like there's nobody here. What's the big deal, they said it's loading and unloading only I will take a picture and post it. I've never been treated so rudely by anybody in my entire life. You look at my history I 99% of the time get five star reviews because why complain about stuff that is petty but they're being so petty. I thought I had to post.

Best customer service I've seen in years!!!! These guys help out however they can! I will be buying…read moremy batteries from them from now on! Aaron was exceptional, as were the other guys who helped with my battery issue.... Thanks guys your the best!

We couldn't be happier with the treatment we received from Juniper Overland. From the initial…read morecontact to driving our new Scout off the lot we encountered extremely knowledgeable, professional, and friendly staff. We're looking forward to working with them again for the upgrades to our Tundra! Kurt F.

This is now the second camper I've purchased through Juniper Overland, and I couldn't be happier…read morewith the experience. From start to finish, their team made the process smooth, professional, and enjoyable. What really sets Juniper apart is their customer service and communication -- they always take the time to explain options, answer questions, and make sure I'm getting exactly what I need. The installs and upgrades have been done with care and attention to detail, and I've never felt rushed or overlooked. As a returning customer, it's clear that they truly value long-term relationships. The quality of their work, combined with their passion for overland rigs, keeps me coming back. I've already recommended them to friends who are thinking about getting into overlanding, and I'll continue to do so.

Poor Customer Service - Won't Be Returning…read more Ladies, if you're looking for good customer service, this is not the place. I purchased a windshield wiper blade from this O'Reilly location about three weeks ago. Today, I tried installing it myself but couldn't get it on properly. I returned to the store -- which wasn't busy at the time -- hoping for some quick assistance. Instead of being greeted, I had to interrupt "Sheila," who was watching something on her phone. I explained the situation, and her response was, "They shouldn't have let you walk out without installing it for you." I asked if she could help me, and she followed me out to my car and said, "Give me a minute." Several minutes passed. I went back inside and found her helping other customers, with no explanation or follow-up. No one else offered to help, either. Frustrated, I left and drove to South Denver Automotive Garage -- not even a mile away -- where someone kindly installed the wiper blade in less than five minutes. I'll be taking my business there from now on. This O'Reilly location has lost a customer.

I came here for a battery for my Subaru and some fluids. Unfortunately this chain does not install…read morebatteries. I was happy to do it myself in their parking lot but needed a wrench or pliers. They say they will lend you the tools, but they did not have a ten mm wrench to loan me. Nor did they have a pair of pliers. So I returned the battery. They have a ridiculous set of priorities in my opinion. They lost a $160 sale because they did not have a $5 pair of pliers available. What a way to run a business!! Other auto parts chains are happy to install a battery for you - and I am heading to one of those.

They seemed like a legit company but to my surprise I ordered a bumper and never arrived. They gave…read moreme a fake invoice and tracking information. Contacted them several times and they did no9t responded. I would not buy anything online from them probably why they have low ratings now I'm out 270 bucks. Too bad they don't have a negative 10 rating

Best place if you wanna watch a irl tv series 10/10 recommend. DONT GO TO AURORA TOO DIRTY!read more

Friendly staff and high quality stuff for decent prices! Will return for future services for sure.read more

If i could score this store lower i would .I remember when the staff at an aito parts store were…read morelnowledgable about more than just wiper blades .Thats it and dont expect anything else or be deeply disapointed.Dont order parts they will say its there but its not likely not thr first time.The attitudes of the falsely entitled here is unbearable.I saw them be ex5remly rude when its thier fault .So accountability fails right next to reliability .This zone you dont ev3r wanna get into theyre mindless snotty slackers who couldnt find the hood release on any car in under ten minutes .boo you suck

Jenna made the service experience a positive one. She was very easy to communicate with, sent text…read moremessages and phone calls with frequent updates. I also loved how all service recommendations were made via text with a link to approve or reject recommended service. The Jeep is running much smoother than it was and no leaks yay! Thank you Jenna, the mechanics in the back and Hotchkiss in general! Would recommend and would return! Great experience overall!

Amazing business with a highly transparent and client centered focus on service. They go above and…read morebeyond when it comes to preventative car care and always make sure that you are complete satisfied with their work. Shelby and Jenna were my main points of contact and were amazing with the communication throughout the entire process. This place is unmatched in value and commitment to the customer.