Each time I have gone to Koorsen I have the same person help me by the name of Jeremy Williams…read more Jeremy works in the service department and is very knowledgeable, helpful, and kind. He is patient when I ask questions & always shows up with eager energy & a smile.

Fire in a Frat house, where I am the house mom. The sprinkler went off in one of the rooms and the…read moreFire Department responded. They turned off the sprinkler, and the security panel also went down. This all occurred in the middle of the night. Koorsen repairman responded within 90 minutes, got the fire alarm panel back up and running, and replaced the sprinkler head. He was so nice, patient, and helpful. If he had not responded as quickly as he did I would have had to remove 55 boys from the house. THANK YOU AGAIN FOR YOUR QUICK RESPONSE

Super quick and very helpful! The gas cap to my car is locked protected with a key that I…read moreconveniently lost right when my gas light came on. After buying a replacement lock and cap, I was desperately looking for a Locksmith company nearby, which conveniently was Tinder, I called beforehand, and the lady said that I could bring my by and she could check it out to see if she could help. When I got there, she was waiting in the parking lot for me and immediately took a look at it and went to get some tools to work on it. While she said it would be a difficult one to unlock, she was able to get it unlocked in under three minutes and I was only charged 10 bucks for it! I was super appreciative of them, and I will definitely consider them if I have other Locksmith needs!

They cut obscure keys well. No second trips…read more They even had blanks for Yakima bike rack locks. I've lost the ghost key that will remove the core from the rack, so ordering a key from Yak wasn't an option.

sat, 11/16/24 review: vivint's home security services is…read moreawesome, quality equipments and excellent pricing. their customer service is friendly, superb, and the staff very patient with you and knowleagle! i have been with this company since 10/26/22! i also love their holidays' ring chimes on my outside video doorbell camera! kudos to vivint! l.sykes, a very satisfied customer :-)

The only good thing about Vivint is their low monthly cost. Their customer service is absolutely…read moreAWFUL!!! It took me 4 days, about 6 different people and 3 hours to cancel and move services. I even had one person tell me "you'd rather throw away $3000 in equipment than pay $149 move fee and $199 reinstall fee". THE AUDACITY!!!! Last I checked, I pay my bills NOT A REPRESENTATIVE FROM VIVINT! If my new home didn't already have Vivint I would NEVER GO BACK TO THEM!

The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

We are about a month into our service. Shalena was amazing to work with. She responded quickly and…read moreanswered all of my questions. I even had an issue with some of the contract language that the owner addressed personally. Dustin did a great job with the installation. Overall, our service has been great and their pricing was great compared to competitors.

Very poor customer service. After hour service inadequate, responsiveness poor. Continuity of…read moreservice lacking.

I have had my old alarm with Nelson Alarm for approximately 21 years. I started having some false…read morealarms being sent in lately, and thought maybe, just maybe, after 21 years, it needed some service. And it did. Actually many of the parts had gone to rest and could not be purchased any longer. So, It was time for an upgrade. And what an upgrade it turned out to be. I want to thank Tasha, who pays attention to the customer and the needs and is very informative as to how this was happening at the same time (about) every day...My sales person, Bob Lewis, who understood what I needed, and did not even try to oversell me. and especially our technicians, Rex, and Gus, and Finally their installer Josh. Josh made sure that all devices were operating nicely and I could get any info on the APP that is now letting me talk to the alarm. His training was easily understood and very complete. Would I mention them to anyone? O yes, they are the best. If you go to them based on this review please let them know that Ray V sent you. You will see what I mean. They are priced well, and act quickly if there is a problem! Thanks for listening! Hopefully we'll have a sunny day soon.

These guys are a one stop shop, there is nothing they can't do!…read more We have used them multiple times for our rental upkeep (new doors, fixed leaks/plumbing, light fixtures). Also at our new place they replaced our sink to a farmhouse sink, installed new lightning, did our electrical with our television (also helped hang it and hide the cords) and lots more. They pretty much can do anything! We've recommended them to multiple friends and family. They just need an amazing security system install for my in laws. They will always come by first and check out the project at hand then provide you a quote.

They are knowledgeable, quick and thorough. We have had them do a variety of work for us from…read morebuilding a new stairway from our screened in porch to our lower level, install a security system and replace a kitchen sink. Would be happy to use them for all of our needs!!

shady business practices. automatically renew services without you as a customer requesting it…read more Then have the audacity to send you to collections, after you call and write to cancel your services. they actually sent me to collections on a home i haven't owned in almost a year and agan, i canceled my services and never requested them to have service at a home I DONT OWN ANY MORE! SCAM, SCAM, SHADY

I had my alarm installed in 1996 and I have been a satisfied customer ever since. I have had peace…read moreof mind knowing that my family and my home are protected at all time.