Highly recommend for all home security needs. Extremely professional, latest technology, and able…read moreto meet our needs in a timely matter. We have been using them for several years. Customer service also 10/10.

Zip Code 46062. These folks were inadvertently contacted for a small camera porch inquiry, but our…read more'communication wires' got crossed. Due to similar names and back and forth phone calls, I had mistaken them for another company. A well dressed, professional Dave Rogers arrived during actual contracted company was in the middle of installing. Dave was gracious and seemed to understand the 'mixup'. My reason for the rating is that their quote was competitive over the phone. Very professional. As in the actual contracted company, they were interested in helping install a pre purchased outdoor security camera when others weren't.

The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

We are about a month into our service. Shalena was amazing to work with. She responded quickly and…read moreanswered all of my questions. I even had an issue with some of the contract language that the owner addressed personally. Dustin did a great job with the installation. Overall, our service has been great and their pricing was great compared to competitors.

Their expertise, experience and extraordinary client service are unparalleled. I've been…read moreassociated with the company well over twenty years and benefited from their responsiveness and training. The technical folks have an uncanny patience and ability to focus on their client's needs and balances client desires with reasonable expense.

Conzer Security Inc located at 231 1st Ave S.W. Carmel IN put in a security system for our business…read morein Columbus Indiana. We have had nothing but trouble from the very beginning. We had trouble getting any responses back on setting up a time to do the installation and then once they arrived, they were not prepared and had to keep coming back. They cut a hole in our brand new firewall without even asking to run wire thru. Now that the system is installed, the quality of the video is not what they promised. We had someone try to steal a catalytic converter from one of our vehicles parked at the plant and the quality was so bad, you could barely tell it was a guy. The app on the phone will not save the password so you have to sign in every time. We are still having issues getting the app installed on one of our PCs and cannot get the tech to respond. Lastly Jeremiah Conley who sold us the job WILL NOT call us back. We have tried numerous times and left many voicemails and he has still not called us back. Don't fall for his blind email he sends out saying what a good guy he is and what a good job they can do for you.

Very poor customer service. After hour service inadequate, responsiveness poor. Continuity of…read moreservice lacking.

I have had my old alarm with Nelson Alarm for approximately 21 years. I started having some false…read morealarms being sent in lately, and thought maybe, just maybe, after 21 years, it needed some service. And it did. Actually many of the parts had gone to rest and could not be purchased any longer. So, It was time for an upgrade. And what an upgrade it turned out to be. I want to thank Tasha, who pays attention to the customer and the needs and is very informative as to how this was happening at the same time (about) every day...My sales person, Bob Lewis, who understood what I needed, and did not even try to oversell me. and especially our technicians, Rex, and Gus, and Finally their installer Josh. Josh made sure that all devices were operating nicely and I could get any info on the APP that is now letting me talk to the alarm. His training was easily understood and very complete. Would I mention them to anyone? O yes, they are the best. If you go to them based on this review please let them know that Ray V sent you. You will see what I mean. They are priced well, and act quickly if there is a problem! Thanks for listening! Hopefully we'll have a sunny day soon.