Update: It comes as no surprise that this terrible company charged me for an additional month of…read moreservice after I cancelled my service. In a call with them today, I was told they had to keep my account open for 30 days "for security reasons." BE WARNED!

They lied right off the bat. Website promised to provide information if I provided phone number and…read moreemail address after already providing all the specifics of what we were looking for. Never got any information. Just non stop texts to call more information. Not being lied to is high on our list of requirements from a security provided.

The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

We are about a month into our service. Shalena was amazing to work with. She responded quickly and…read moreanswered all of my questions. I even had an issue with some of the contract language that the owner addressed personally. Dustin did a great job with the installation. Overall, our service has been great and their pricing was great compared to competitors.

Very disappointed. Max Video and Security installed my security cameras and the cameras work well…read more They were supposed to install one final camera for a reduced price and they completely dropped off the face of the earth. Several phone calls were made and messages were left that went unanswered. I sent emails and they never responded to my emails. I had a friend who referred us to them call to see if he could get a response and they never answered or returned his calls as well. I called their tech support person who answered my call but she never called me back as promised. I called her back and indicated that it appears my calls are being ignored and still no return call. All of this lack of acknowledgement and I owed them no money and we believed our interactions were pleasant. Bills for their services were paid. We owed them nothing. I even tried filing a complaint with the BBB and they couldn't even get a response from them! I don't know what prompted such dismal service. My husband and I felt completely abandoned. The expense to install the cameras was not cheap and we needed the assurance that if the cameras started to malfunction or we had questions we could call this vendor for warranty related help as most companies provide. We got no help. The only reason why my husband and I patronized this business was because a trusted friend who was very pleased with their work referred us. After the way they treated us and after all the money we paid, I wouldn't refer them to anyone. They do not have a reliable customer service line. Perhaps once they got the type of business they desired, they no longer cared about the "little man" who provided the stepping stone that enabled their growth and expansion.

We love our cameras and feel so much more at ease when we are out of town. We can check up on our…read morehouse from anywhere

I needed a new key fob for my 2014 Jeep quickly. my old fob was not working. I called Key Boss the…read moregentleman arrived at my place of work. 10 minutes and I had two new programmed fobs and literally hundreds cheaper than the estimate I got from a Jeep dealership. I highly recommend!!!

I cannot recommend Key Boss Locksmith enough!…read more A friend had just dropped me off at home after a meeting. As he zoomed off, I opened my storm door without a problem! But when I tried the main door, the key would not turn. I was completely locked out. As a Yelp reviewer, I immediately searched for a locksmith and found Key Boss Locksmith. I called and was instantly connected with David. He was in Zionsville while I live in Broad Ripple, and he was finishing up another job. What impressed me right away was how communicative he was and howhe kept me updated on his timing and arrival so I wasn't left wondering. It gave me time to walk down to the grocery before he arrived. When he arrived, he almost magically got the door open using my existing key. But what truly set him apart was what happened next. Instead of just unlocking the door and leaving, he took the time to figure out why it had jammed in the first place. The opening where the lock connected was slightly too small, causing it to stick. At no additional charge, he carefully filed it down to prevent the issue from happening again in the future. That level of care and professionalism is rare. I also asked him for estimates on replacing the lock on my back door since I've lost those keys over time. His pricing was completely fair and transparent. David is not only highly skilled, but genuinely personable and professional. If you ever find yourself locked out or in need of locksmith services, Key Boss Locksmith is absolutely who you should call. Highly recommend!

Very poor customer service. After hour service inadequate, responsiveness poor. Continuity of…read moreservice lacking.

I have had my old alarm with Nelson Alarm for approximately 21 years. I started having some false…read morealarms being sent in lately, and thought maybe, just maybe, after 21 years, it needed some service. And it did. Actually many of the parts had gone to rest and could not be purchased any longer. So, It was time for an upgrade. And what an upgrade it turned out to be. I want to thank Tasha, who pays attention to the customer and the needs and is very informative as to how this was happening at the same time (about) every day...My sales person, Bob Lewis, who understood what I needed, and did not even try to oversell me. and especially our technicians, Rex, and Gus, and Finally their installer Josh. Josh made sure that all devices were operating nicely and I could get any info on the APP that is now letting me talk to the alarm. His training was easily understood and very complete. Would I mention them to anyone? O yes, they are the best. If you go to them based on this review please let them know that Ray V sent you. You will see what I mean. They are priced well, and act quickly if there is a problem! Thanks for listening! Hopefully we'll have a sunny day soon.

Owner installed HD antennae in my attic and he programmed all 3 televisions at my residential home…read morein less than 2 hours. The reception with over 30 local stations in the Indianapolis area Crystal clear. Very professional and personable. Answered all my questions. Reasonable price if you are not tech savvy like myself.

On 10/26/018 I phoned the above and talked to a tech whose name was Jeff. I needed to make a rental…read moreproperty I have, cable ready, as I was tire of cable companies drilling holes all over my investment properties. He came right out and quoted a price I thought was very reasonable and he did a very professional job on the installation. He also does security cameras and home theaters I will have my houses cable ready by this company and because of the professional service I intend to have cameras installed this coming spring Ed