Zip Code 46062. These folks were inadvertently contacted for a small camera porch inquiry, but our…read more'communication wires' got crossed. Due to similar names and back and forth phone calls, I had mistaken them for another company. A well dressed, professional Dave Rogers arrived during actual contracted company was in the middle of installing. Dave was gracious and seemed to understand the 'mixup'. My reason for the rating is that their quote was competitive over the phone. Very professional. As in the actual contracted company, they were interested in helping install a pre purchased outdoor security camera when others weren't.

The easy, no pressure consultation helped us make our decision. Plus, they have the latest mobile…read moretechnology that helps us protect our home no matter where we are and their monitoring/installation services were very affordable! Great job Kirk and Duwuan!

They lied right off the bat. Website promised to provide information if I provided phone number and…read moreemail address after already providing all the specifics of what we were looking for. Never got any information. Just non stop texts to call more information. Not being lied to is high on our list of requirements from a security provided.

Update: It comes as no surprise that this terrible company charged me for an additional month of…read moreservice after I cancelled my service. In a call with them today, I was told they had to keep my account open for 30 days "for security reasons." BE WARNED!

The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

our company was in the middle of transitioning between alarm company's. it was a real situation…read moreinvolving the fire marshal and the current fire monitoring company no names mentioned. I was in a real pickle, the current alarm company at the time was wanting to charge a astronomical large price to bring our company up to there standards to please the fire marshal. I called several other company's that day and the only one that returned my call was Indiana alarm. They sent there team out to inspect our situation and even had the fire marshal out with them to make sure all party's were on the same page so the repairs additions were appropriate to our needs and cost. the work was done flawless and fast with no issues. Our company is grateful that Indiana alarm called us back that day! Thank you to there great crew and staff for the experience!

Very disappointed. Max Video and Security installed my security cameras and the cameras work well…read more They were supposed to install one final camera for a reduced price and they completely dropped off the face of the earth. Several phone calls were made and messages were left that went unanswered. I sent emails and they never responded to my emails. I had a friend who referred us to them call to see if he could get a response and they never answered or returned his calls as well. I called their tech support person who answered my call but she never called me back as promised. I called her back and indicated that it appears my calls are being ignored and still no return call. All of this lack of acknowledgement and I owed them no money and we believed our interactions were pleasant. Bills for their services were paid. We owed them nothing. I even tried filing a complaint with the BBB and they couldn't even get a response from them! I don't know what prompted such dismal service. My husband and I felt completely abandoned. The expense to install the cameras was not cheap and we needed the assurance that if the cameras started to malfunction or we had questions we could call this vendor for warranty related help as most companies provide. We got no help. The only reason why my husband and I patronized this business was because a trusted friend who was very pleased with their work referred us. After the way they treated us and after all the money we paid, I wouldn't refer them to anyone. They do not have a reliable customer service line. Perhaps once they got the type of business they desired, they no longer cared about the "little man" who provided the stepping stone that enabled their growth and expansion.

We love our cameras and feel so much more at ease when we are out of town. We can check up on our…read morehouse from anywhere

I cannot recommend Key Boss Locksmith enough!…read more A friend had just dropped me off at home after a meeting. As he zoomed off, I opened my storm door without a problem! But when I tried the main door, the key would not turn. I was completely locked out. As a Yelp reviewer, I immediately searched for a locksmith and found Key Boss Locksmith. I called and was instantly connected with David. He was in Zionsville while I live in Broad Ripple, and he was finishing up another job. What impressed me right away was how communicative he was and howhe kept me updated on his timing and arrival so I wasn't left wondering. It gave me time to walk down to the grocery before he arrived. When he arrived, he almost magically got the door open using my existing key. But what truly set him apart was what happened next. Instead of just unlocking the door and leaving, he took the time to figure out why it had jammed in the first place. The opening where the lock connected was slightly too small, causing it to stick. At no additional charge, he carefully filed it down to prevent the issue from happening again in the future. That level of care and professionalism is rare. I also asked him for estimates on replacing the lock on my back door since I've lost those keys over time. His pricing was completely fair and transparent. David is not only highly skilled, but genuinely personable and professional. If you ever find yourself locked out or in need of locksmith services, Key Boss Locksmith is absolutely who you should call. Highly recommend!

I had purchased some replacement key fobs for my truck from Amazon and some keys from Ebay. I was a…read morebit skeptical if they would work but had hope. The only catch with buying those is that you need a locksmith to program both the keys and the fobs. You cannot do it yourself without special equipment. I did a little research and came across this business. David was very responsive and we set up a date and time to meet. He has a mobile shop, so he has everything he needs in his truck, so it was easy for him to come to me. I had an event downtown and he was able to meet me there. He programmed both of my fobs and cut two keys in about 10 minutes. I was amazed. He was very professional, knowledgeable and friendly. I had one key made and fob programmed at the dealer a few months ago and it was more than double the price I paid. And they only did one set at the dealer. I got two done. I also waited much longer than I did with the Key Boss. They also offer many other services including lockout service, roadside assistance, and rekeying. If you need any of those service along with key cutting or fobs programming (which I did not even know was a thing until recently), I highly recommend checking the Key Boss out.

Very poor customer service. After hour service inadequate, responsiveness poor. Continuity of…read moreservice lacking.

I have had my old alarm with Nelson Alarm for approximately 21 years. I started having some false…read morealarms being sent in lately, and thought maybe, just maybe, after 21 years, it needed some service. And it did. Actually many of the parts had gone to rest and could not be purchased any longer. So, It was time for an upgrade. And what an upgrade it turned out to be. I want to thank Tasha, who pays attention to the customer and the needs and is very informative as to how this was happening at the same time (about) every day...My sales person, Bob Lewis, who understood what I needed, and did not even try to oversell me. and especially our technicians, Rex, and Gus, and Finally their installer Josh. Josh made sure that all devices were operating nicely and I could get any info on the APP that is now letting me talk to the alarm. His training was easily understood and very complete. Would I mention them to anyone? O yes, they are the best. If you go to them based on this review please let them know that Ray V sent you. You will see what I mean. They are priced well, and act quickly if there is a problem! Thanks for listening! Hopefully we'll have a sunny day soon.

Owner installed HD antennae in my attic and he programmed all 3 televisions at my residential home…read morein less than 2 hours. The reception with over 30 local stations in the Indianapolis area Crystal clear. Very professional and personable. Answered all my questions. Reasonable price if you are not tech savvy like myself.

On 10/26/018 I phoned the above and talked to a tech whose name was Jeff. I needed to make a rental…read moreproperty I have, cable ready, as I was tire of cable companies drilling holes all over my investment properties. He came right out and quoted a price I thought was very reasonable and he did a very professional job on the installation. He also does security cameras and home theaters I will have my houses cable ready by this company and because of the professional service I intend to have cameras installed this coming spring Ed

Job well done. They went above our expectations. The Indy Hoods team are true professionals!read more

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