This is the best place in the area for duplicating keys: both regular apartment keys, and even…read morespecialty keys, such as "high-security"/laser-cut ones - for modern cars! They have the broadest set of blanks available in the area, and usually well stocked. The prices are very reasonable. Even if the price for a key is a buck or two higher than at HomeDepot, - I would prefer coming here, because there is always some problem at Home Depot, either all the machines (they have 2 or 3) are broken, or they don't have the blanks, or the hands are growing from the wrong place. When I came to duplicate my "high-security" car key, the person who did that made sure that I was aware of all different aspects of those keys (the key transmitter inside the fob, etc. - the information that took me quite some time to research).

Always helpful and friendly. Only problem was that I got a bunch or keys made and then had to…read morereturn because they didn't work. After getting ones that worked I found out they were a lot cheaper to get made at another nearby hardware store. Let them know about this but they didn't seem to believe me or care.

This store is close to home and there's always a helpful staff on hand. Prices are reasonable. And…read moreI'm never in the store for more than 10 minutes or so. Very quick shopping. It's much more pleasant shopping here than going to one of the larger hardware stores.

About the only thing they don't have in this store is the classic "If we don't have it, you don't…read moreneed it" sign. And maybe they have one of those, but just can't find a place to display it. As neighborhood hardware stores go, this place is the genuine article. They have a wide range of fasteners (sold by the piece, not in poly-bags!), plumbing and electrical items appropriate to the kinds of houses found in the neighborhood, lawn and garden supplies, cleaning supplies, paint and -- most of all -- a very friendly, helpful and knowledgeable staff. (Ooops, I almost forgot to mention a handsome and somewhat aloof Maine coon cat named "Hershey" who protects the lawn and bird seed from mice and provides the store with senior management.) I've been involved in construction and renovation work for many years, and this kind of hardware store is getting difficult to find. ( I was working with a carpenter installing a huge Andersen bay window which is supported by internal wire cables. Atlas True Value had large turnbuckles, 10" through bolts and wire rope clamps all in stock. ) As might be expected, they're a little bit more expensive than the big-box Lowes and Home Depot, but I frequently find they're more economical because I can get first-quality items in the quantity I need and I don't have to spend the time and gas money to go miles when I need something. My only complaint is that they shorten their business hours during the summer months and close a little earlier on Sundays.

Don't blame a Miami girl for wanting to have some sledding fun! I learned earlier today that this…read moresleds are cheap and sold at hardware stores so I ran to Hardware City in my neighborhood. I was welcomed into the stores and began conversation with the two employees at the front. They helped me pick a sled and went to go get the round ones for the back so that I could see all the available options. It was a very pleasant experience and I would totally come back here again!

This place is so rude. I've called a few times to see if they have things before I go, and they…read morereally don't want to answer questions over the phone. Even things such as "do you sell boxes" are met with a huff and a sigh. I asked what the largest one they had was, and I hear the phone slam down.... did you hang up? Did you die? They return and sputter out the size and I say "oh great, thank you," and then then they just disconnect the call. Cue the "confused girl in backseat of car" meme. Especially after Pandemic.... aren't you happy to be still up and running and selling things and running a business, or nah?

We are in the process of moving and have made several visits for keys and misc supplies. Also…read moreneeded to have window screens made and their customer service was awesome.

Friendly helpful store with the best wood sign on Charles Street! This store has everythingread more

I went over to Home Depot for shades for my windows. Even though the aisles are labeled, I had…read moreto ask an employee where to find the the shades. He led me over to where the shades were located. After that , It was pretty much self-serve as the first step is selecting the shade and then I could cut with a saw there in the store, to the desired length. I also have picked up orchids at Home Depot. They are reasonably priced at 16.98 so even if they die, how could you go wrong.

Great Job to all employees at this location. Called...for paint dept and the phone just rang. Did…read morethis several times..no answer. Was told by the woman at the desk that the paint dept was really busy...and basically DON'T NEED MORE..OR MY BUSINESS. Not sure who owns HD but I would be embarrassed if I did. Went to another company store.' Reading your reviews....your goal must be BAD REVIEWS. PS ......37 gallons of paint and supplies lost sale. $$$$$$$

Good luck finding someone to help you if you go any farther than the front of the store…read more Needed blinds cut, walk up and down the aisles, no one. It's always like this.

Called 7 times in a row today to ask if they carry stand up room air conditioners and every time I…read moreget instantly put on hold by a woman that doesn't let me get a word in when she answers the phone It's RUDE and has been a huge waste of my time trying to ask a simple question I will now be going somewhere else since I don't know the answer to a simple question that would take less then 10 seconds to answer To the management at Lowe's Dedham "find someone else to answer the phone"

What a PRECIOUS GEM of a neighborhood hardware store! I live in nearby Milton and had no idea this…read moreexisted! They come over to you to ask you if you need anything (unlike big box hardware stores, where you have to track somebody down). The gentleman who helped me genuinely knew what was the best thing for what I needed, and help me find it. He carried it to the cash register for me, and helped me to my car! True customer service, true family values! The store is clean, the parking lot is nice! And it's so easy inconvenient to get to for me in Milton!

The customer service here is BEYOND! I was searching for a very specific size screw to attach…read morepulls to dresser drawers and they took their time to find exactly what I needed. While they were working hard trying to find the right size screw, I looked around the store. I was asked about 5 times if I needed help or if I was looking for anything in particular. Thank you all so much! I am impressed and look forward to coming back! **Side note, the nice guy working at True Value in South Boston sent me to you all after he realized he didn't have what I needed. :)

Danny's Hardware is exactly what you want and expect from the traditional local hardware store…read more Danny is helpful, professional, pleasant and totally trustworthy. He knows his stuff, his inventory and is always ready to assist. For a local hardware store he has a great selection of products, all the names you'd want and provides terrific value. His location is so much more convenient that the 'big box' guys and it saves time and money in completing any size job. Highly recommend Danny's.

Our local hardware, I've always been satisfied. Helpful, friendly service. Deserves our loyalty.read more

Absolutely love this store. This place is my go-to for everything I need around the house. It's a…read moresmall space but they pack a ton in -- I've found drain covers, toothpicks, doggy bags, etc. It's wild. They have a paint selection as well which is crazy -- they are very efficient with the layout. This store stands out over other shops in the area for two reasons: the staff are super helpful, and the items are priced incredibly fairly. The staff is always eager to help and I have never had a negative experience. I get items here for half or less of what they'd cost at other home stores on the street. I would definitely recommend this location to anybody in JP.

Helpful my dinging a certain product Gave me a close…read morefacsimile Attentive to a few customers at the same time Good variety of products

Drake was very helpful getting my table lamp socket replaced and it only took 2 days to get it…read moreback. Very reasonable price. Thanks Drake.

I hesitated to bother to write this, but I will never go back.....unfortunately i did not go on the…read moreright day where the nice man who is always helpful was working, but instead the arrogant and most unhelpful guy at the register with a major attitude...or maybe just with women......described what I wanted...."downstairs aisle....._____" I looked for at least 10 min...no help....was going to get several gallons of paint....so I did get the 3 samples I needed, but will be going right to the BM store.....left and not a word was said to me....