I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

West Coast Pest Control has helped us twice now--once for ants and again for wasps. He came out…read moreright away, was efficient, effective, and reasonably priced. What more could we want? Highly recommend!

Anthony is the nicest guy you will encounter. Always comes by when you call. He is focussed on…read moreensuring customer satisfaction and that the problem is solved. Not in it for the money. Thoroughly professional - always comes by when he says.

This company called us back right away and worked with our schedule so easily! Richard helped ease…read moreour minds with the flea situation that came up at our house & treated our house the day after our consultation. We are super grateful!

Not a trustworthy place or people working there. Items were stolen during extermination. No sign…read moreof forced entry whatsoever. Inside job. Obviously they hire thieves and do not investigate incidents of theft. Left much earlier than they were supposed to in order to get away with it.

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

Great experience with Monterey Vista Termite Control! Andy was responsive, knowledgeable, and…read morethorough, and he explained everything clearly. The inspection was detailed, pricing was fair, and the service was efficient and reliable. Highly recommend!

Andy is very knowledgeable and explains your options very well. His report was very thorough. He…read moreis very trustworthy and easy to work with. I prefer to support local small businesses and he is a great example of someone I would readily recommend to anyone needing termite services.

We have been clients of Gavilan for about 5 1/5 years. When we purchased our home it had been left…read moreunattended for quite sometime. The scheduling coordinator was exceptional at understanding our need to get things back on track. She made every effort to get a service date ASAP. Our technician, Frank, was thorough & professional. He has continued to be our primary service technician for all these years. When he was unavailable to come, we received equally professional attention from the other technicians. Thank you Gavilan team for your attention to detail, excellent service & value!

Breaks my heart to give a poor review. I had Gavilan come out for the last 3 years every spring…read morebefore my apple trees bloomed to spray for aphids. Never had a problem. This year not sure what happened. The pesticide was mixed incorrectly and almost killed my trees. They put out new growth in parts of the tree but not in others. One tree was so stressed there are no apples and the other has just a handful. We used to get buckets. The lawn below the trees died as well. We're trying to reseed but it's going slowly. My concern is that the apples themselves on the one tree may be toxic since the spray killed the lawn. My golden delicious is not happy and I am hoping it doesn't die. I was given a refund but if my trees die... I would make sure when they come to spray that they have correctly mixed the pesticide.

Very knowledgeable, patient and thorough. They are reasonably priced too…read more Recommend this business to anyone.

Sherwin was very diligent and professional in his inspection work. I would highly recommend…read moreTermite Biz for any pest control work. In the end, we have delayed a termite prevention work, not infestation, for personal reasons (travel).

I would give them a zero if I could. I've had monthly service with them for about 4 years…read more Services were spotty at best and didn't control the problem. I paid an extra 3k for a one time exclusion service. Within weeks of the service, I had mice in my house. Called for them to take care of the problem. They gave me a five hour window and then didn't show up. To make matters worse, the technician lied and claimed he had actually been here. I filed a complaint and talked to his manager. He said he would look into it. He never called me back. Don't waste your money on these clowns.

Arrived later than told. Did not complete even half of the job. Poorly executed the job-used…read moreunsightly pinkish foam showing on my house, sloppily and splotchy caulking in parts of my house but not completely done. Left after 1.5 hours to go to another job.

From the beginning plenty of communication from Mr Jonathan so we can understand the process of the…read moreservice between those at the office and those at the job site are very professional always when we had any concerns or questions they always had a solution to any of our questions or concern. They had the best quote in Monterey County to tarp the house... we highly recommend this company to get the job done right, and the crew are very trustworthy. sincerely, Martin Martinez.

Had a termite issue in a window sill. Called up Jacks. Termites killed and sill looks as new. Thank…read moreyou!

We had Climmie Hines step in as a substitute technician recently, and he completely raised the bar…read more His prep communication was flawless, and he was extremely flexible when bad weather forced us to reschedule a couple of times. On the day of the service, he was professional, friendly, and exceptionally detailed. He didn't cut corners and made sure the entire property was thoroughly treated. I thought our usual service was fine, but Climmie proved that the technician makes all the difference. It just goes to show that a company is only as good as the person doing the actual work. So while the company is fine, this review is really for the technician, Climmie. He is the one who makes the difference.

Service request is extremely slow:( not sure if it's the holidays, but appointments are two weeks…read moreout for ants infestation:(