I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

Anthony is the best, highly recommend. He is responsive by text and very professional.read more

West Coast Pest Control has helped us twice now--once for ants and again for wasps. He came out…read moreright away, was efficient, effective, and reasonably priced. What more could we want? Highly recommend!

This was my first time ever contacting an exterminator for any kind of job. Rhett made this a very…read morepainless experience and even more so a very informative one. He explained the process and my options and made suggestions when I wasn't sure. He came in and got straight to work. Very happy with the process and the price. He knew exactly what we needed and is very knowledgeable about our area and what to look for.

I put in a request on Yelp as I have an ant issue. Got back a 3 word response from this company…read more Apparently they don't treat ants and don't write in complete sentences either.

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

Absolutely the most unprofessional and disrespectful inspector I have ever encountered. This…read moreindividual showed up 40 minutes late to a scheduled appointment with no courtesy call, no text, no heads-up--nothing. He arrived, realized he didn't have the access code to enter the property, and instead of doing the obvious--texting or calling to request it a couple times --he left a single voicemail, made zero additional effort to reach out, stayed for maybe two minutes, and then left. When I returned his call (45 minutes later after finishing a scheduled meeting), he immediately snapped, saying, "I'm done. I will not be disrespected!"--then hung up on me. Let's be clear here: he was the one who showed up late, made no effort to communicate past his one phone call, and failed to take even the most basic steps to get access. And somehow, he spins it around and accuses me of being disrespectful? The level of arrogance, lack of professionalism, and sheer incompetence is mind-blowing. If this is the kind of person this company sends out to represent them, it speaks volumes about their standards. I strongly recommend avoiding them at all costs. There are plenty of professionals out there--these people are not it.

FIRST. If you have any issues, call them ASAP. I have…read morearachnophobia so when I saw HUGE spiders at my mom's house, I almost done had a heart attack. I made a mistake of spraying at it thinking I'll kill it, just to see all the other spiders I didn't see coming down their creepy webs. My fingers were on fire when googling for an exterminating company and thank god I called them. Jose came out and made sure they all went to someone else's house so I could visit my mom on a regular basis. The price is good too. It saved me from buying them another house because of me demolishing their home lol. TIP: don't spray at random bugs bc I guarantee that you will anger the rest and call them before your problem escalates. That's all.

We love these guys. They go above and beyond and the prices are super reasonable. The knowledge and…read moreexpertise it's always present especially when you're discussing issues. Initially there was construction by our house and it sent all the critters to us and without Monterey Bay Pest Control we will be living a horrible nightmare because everything came inside our house. My recommendation is to keep them servicing your property even after the critters have stopped visiting because the critters will come back! We do the least toxic spray because of children and pets and the results are very good.

the owner and secretary, both are so rude, the service is not good. if I could I wouldn't gove…read morethem a star at all!

Not a trustworthy place or people working there. Items were stolen during extermination. No sign…read moreof forced entry whatsoever. Inside job. Obviously they hire thieves and do not investigate incidents of theft. Left much earlier than they were supposed to in order to get away with it.

We had been dealing with a hornet nest in our backyard for a few days and everyone else we called…read moredidn't want to deal with it. We called 101 Exterminators and Richard was able to stop by SAME DAY and easily identified the issue: they had moved into an old tree stump underground. We figured he would have to schedule a time to come back, but he was able to handle it in the moment, sprayed to kill the hive and advised us on next steps. He then took the time to walk our property and check other problem areas, advise on possible rodent entry points and other pest control options for spiders nesting beneath our balcony. He even sent a follow-up text a few days later to ensure there were no more live hornets on the property. Richard is polite, communicative and knowledgeable! Being new to the area, we are glad to find a family business we can trust and will definitely be using them again.

Great experience with Monterey Vista Termite Control! Andy was responsive, knowledgeable, and…read morethorough, and he explained everything clearly. The inspection was detailed, pricing was fair, and the service was efficient and reliable. Highly recommend!

Andy is very knowledgeable and explains your options very well. His report was very thorough. He…read moreis very trustworthy and easy to work with. I prefer to support local small businesses and he is a great example of someone I would readily recommend to anyone needing termite services.

Customer service is excellent. Affordable than most…read more Exterior and interior. Five stars. I would use the again and refer them to my clients.

We had our house treated in Sept for ants. They only came once and their guarantee was for 30 days…read more By Dec, the ants were all back. So if you just want your ants gone for a month, enjoy this place! Ugh.