Excellent work, attention to detail. My home looked, felt and smelled so welcoming. The initial cleaning was thorough and I am going to continue using Central Coast Cleaning services. I wish I started this service earlier. I am older and cannot clean like before. The senior discount makes this affordable. I highly recommend Central Coast Cleaning. read more

I have been using Central Coast Cleaning for a while now, after a recommendation from a family member. They do an excellent job with our monthly residential cleaning. I really appreciated the initial walkthrough, where I was able to identify specific areas I wanted addressed during cleaning. The team is prompt, and the team of women who do the actual cleaning are detail oriented and thorough. It is always a pleasure to have them in our home. I find the cost to be very competitively priced for similar companies/services in the area. While there are less expensive cleaning services out there, I am very happy with the cost for the level of service we receive. I also appreciate that it is has been very easy to reschedule if I have any conflicts with my regular cleaning schedule. read more

I have been with this company for over twenty years. They pay attention to detail. Deep clean bathrooms, floors and kitchen. Efficient get right down to business. Never had anything missing from jewelry left out. Grace (the owner) checks up on the crews popping in to check their work. Just wanted to shout out how much this business has helped my home being fresh and sparking. read more

Central Coast Cleaning are a fantastic group of hard working, dedicated, detailed women who proudly serve their customer. I used their service just recently on a large town home move in move out clean and they detailed with a fine tooth comb. Grace is fairly priced for their service. I've paid much more for much less. I am grateful to have found them; I highly recommend their service for all Landlords or commercial cleaning in the Monterey and Central Coast area. read more

My husband and I needed a move out of our home since we relocated for work and we needed a move out cleaning service. We called Central Coast Cleaning. The receptionist was friendly, told us about all their services, the products the cleaners bring, their hourly rates, and she was able to book a weekday appointment 2 weeks out. We confirmed with them the day before. The good ends there. On the day of the cleaning the cleaners were over an hour and a half late. My husband called about 20 minutes past their appointment to see where the cleaners were (note--they didn't call us to say they'd be late) and the super friendly receptionist wasn't so friendly anymore. She said she didn't know where they were or when they'd get there. My husband waited another hour (in an empty house with no furniture, internet, etc.) and then called again and got the same reply, she didn't know anything! At 3:30pm the cleaners finally showed to the 2pm cleaning appointment. They made no mention of the time or of being late. When my husband tried to tell them areas to clean and what to focus on, they communicated with their hands that they spoke no English and couldn't understand him. He does speak Spanish, luckily, but since he's African American they assumed he couldn't and started talking about working slow and taking their time (they are paid per hour) in the house. When he first spoke Spanish to them, they looked shocked (great customer service!) Mid-way through the cleaning, the cleaners said they didn't have the right products to finish the entire move out cleaning we ordered. They didn't bring products for the tub or the stove. I was very very very disappointed in their "service" and do not refer them. I would advise you take your money to a professional cleaner who will be on time, show your customers respect and bring the products they promised in the first place. read more

The crew at Central Coast Cleaning did a fantastic job. My house was a pigsty, and they made it immaculate. I am very happy with the job they did, and I will continue to use them for all my house cleaning needs. read more

Back in December we called this company to clean our office. I always try to support local small businesses. First visit their staff never showed up as scheduled. Waited figuring I would get a call at some point. Next day after hearing nothing I called their office and spoke to a lady (memory recall; Marguerite?). Explained the situation. She told me a Supervisor would call me back. Never heard anything after that. No phone call, visit, etc. There are other choices from companies with professional follow through - shop around. read more

Since signing up with Central Coast Cleaning I have never wanted to use anyone else for the last 8 years! They always work in teams of 2, always work swiftly with can-do positive attitudes and always move things around, ever so slightly, that things work better than they did before they came! Graciela, the owner, is whip-smart and fun and takes good care of her employees. It may cost slightly more than what other bigger companies charge, but they will give you their hard work and their honesty & if you sign up for bi-monthly or regular interval cleaning, they may be able to offer you a discounted rate. read more

Came down to Pacific Grove to help out my mom, who's been sick and unable to clean properly. She got a quote from these guys to come and do deep cleaning on her kitchen and bathroom. On the appointed day, the cleaners were exactly on time, extremely friendly, and worked hard. When the cleaning went over the allotted time, Grace had them finish the job and didn't charge for the extra. The next day, she came over herself to inspect the work, then offered to have the cleaners come back to take care of a few missed spots -- again, free of charge. I was extremely impressed by the professionalism and kindness shown by this company. Everyone at Central Coast was warm and communicative, and my mom was delighted with the work they did. read more

Called for a quote, they had somebody come to look at the office within the hour. Grace showed up, clipboard in hand, ready to look at the place and take notes on what needs to be cleaned. Emailed me 2 hours later with my free estimate. They seem big on attention to detail which is good considering a lot of janitorial service companies don't all clean the nooks and crannies. read more

Applause and standing ovation for Central Coast Cleaning. If you need an excellent, professional and thorough cleaning service for your business then this is the company to call. If you are a home owner, business office manager, or just run a vacation rental cottage like us, you can trust this organization to consistently meet its commitments. Our success depends on our guests arriving to a perfectly clean, inviting, turn key home, every time. We have received only excellent feedback from our guests. One even wrote a review for our cottage stating she and her husband actually ran their hands over our door frames and found no dirt there or anywhere in the cottage. Most guests use the words immaculate and perfect. Everyone acknowledges how clean they find the cottage. You would be wise to call Central Coast Cleaning because they operate like a well-oiled team. The owner, Grace, operates in a professional manner and has highly organized management and business skills. Grace sends trained teams but also supervises and frequently inspects the work performed by her teams, thus providing a critical level of quality control They made an impression on us over 4 years ago when we needed an emergency intervention for incoming guests and they met that need, in spades and immediately. The rapid and impressive results of that intervention made us repeat clients. Their continued excellence has made us permanent fans. Central Coast Cleaning provide services above and beyond cleaning. The teams and their manager have a keen eye for detail. If you need, as we do, a company that can consistently deliver a complete service, please call and set up an appointment. We do not live in California and can only visit occasionaly but we can be absolutely certain our cottage is 100% managed for detail. We count on Grace's help to secure any item for the cottage that needs to be replaced. The team manages the refills, needed supplies, etc. and they handle our special requests professionally. We respect their accountability, honesty and good taste so that we often depend on their helpful insights to make large purchases such as decorations or renew bedding when necessary, keeping the property inviting and highly functional. Our experiences with other housecleaning services have typically been a mop and go arrangement. Central Coast Cleaning is not a mop and go company. We are assigned a consistent team and this ensures a reliable knowlede of what the cottage requires for our guests. We receive attention to detail and they listen to and follow any special requests. Our expreience has been a 10! Mr. and Mrs. Hawes Members: Pacific Grove Chamber of Commerce read more

Central Coast Cleaning did a very nice job on my move-out cleaning. They were a little bit late, and maybe a bit slow getting the job done, but the house was as perfect as a 130-year-old beach cottage can be when they were done. I would recommend them for quality. (I paid a flat rate, so the time they took wasn't an issue.) read more

I have been a client of Central Coast Cleaning for over a year. Grace and her girls are not only professional but they are all extremely nice and friendly. Great job is done each and every time! read more

Made an appointment for them to come to my home for a quote and she NEVER even showed up. No call saying she was running behind. Nothing! If this is how they do business then I don't want anything to do with them. read more