I want to start by saying that I have no issues with MDR Pharmacy or medications. You are amazing…read morepharmacy with caring people who work there. The only thing I can ask is that you work with carriers other than FedEx. I consistently have delivery issues with them, while UPS has never caused any problems. Please consider offering UPS as an option as well. FedEx never delivers on time, and there are always issues with their drivers being unwilling to follow delivery instructions. Every delivery with them is a rollercoaster. This time, they claimed the package was delivered, which was not true, and it became a back-and-forth situation trying to locate it, involving numerous calls to FedEx support and speaking with people who clearly didn't care. Please allow customers to order and have their packages delivered via UPS or any other reliable carrier. Thank you!

I've had to order medications on short notice twice in the past 2 weeks, and MDR has been great…read more They are very communicative and responsive. Ordering with them is so easy compared to the last specialty pharmacy I used. I would recommend using MDR.

The most organized and caring team at encino medical pharmacy..thank you for caring for our…read morefamilies.

I always have an excellent experience at Encino Medical Pharmacy. The staff is very helpful,…read moreknowledgeable, and best of all... you dont have to wait in line for 10 or more minutes like at CVS and the other corporate pharmacies! Service is fast and great here.

The pharmacists here are welcoming, patient and are very helpful, over the phone and in person…read more Valley Drug was recommended by a Vet internist and was referred by SouthPaw Vet. These drs had my dog on antibiotics for over 30days !! As a result of this pharmacy's feedback, I found another Vet who saw no reason to continue the antibiotics and the 50 day long (!) Steroids. Anyways, a great knowledgble group of pharmacists.

Well following up on the staff....I responded to the text for an automatic refill and got back " we…read moreno longer compound troche." So I asked my patient to call and speak to the pharmacist who didn't know what she was talking about. OF COURSE they compound troches and there was no problem. Then I get a text saying the messages are automated and that is why I shouldn't have gotten the text. Well, again, VD if you don't understand the damage your front office staff is doing to your business, you deserve them. Have taken my prescription to another compounding pharmacy near Cedars, LA Compouding and will suggest any of my patients who still use this pharmacy to do the same. They ship for free as well.

This pharmacy provided great service, was friendly and knowledgeable, if you're looking for a new…read morepharmacy in Encino, this is a great option. I definitely will be returning back. Thank you guys again!

Dr. Amir saved me today. I have a terrible case of the flu and he was able to fill my prescription…read morefor Xofluza right away and have it delivered. He also sent over a flu and covid rapid test to confirm my diagnosis. Very efficient and thoughtful pharmacist. So much better than any of the main chains around. My family's been coming here for years and will continue to do so!

I recently used this pharmacy when my dog needed an antibiotic compounded for her ear. I had the…read morebest experience! The staff took very good care of us and even had a treat for my dog! I highly recommend this pharmacy to anyone with a pet that needs the meds compounded.

Quick email and phone response time no issues at all…read more FREE Parking lot in back / underground off Libbit ave Valid parking ticket and they will give you a coin to exit

I stopped by this CVS Pharmacy because I was in the plaza this store is located in. I had to use…read morethe bathroom so that was my primary reason to come in the store but I couldn't find one so I walked around the store to see their snacks option. The store is very cleaned and organized inside. There wasn't that many guest inside and their pharmacy area was very quiet. They have a lot of different items in here so you'll likely find what you're looking for but the price will vary, it's usually on the higher end which is why I don't come to any CVS much. I found parking in the plaza just fine but if you come during the busy time then you might not find a spot.

Always a long line but overall decent service. Long waiting times in hold and hard to reach a…read morepharmacist

The best pharmacy in the area. The service is good, pharmacist very knowledgeable, staff is very…read morewelcoming and knowledgeable. They always go above and beyond to help the costumers.

I got a prescription transferred here but they didn't have the product. The lady was SO proactive…read moreand fixed my problem the same without even asking. Great service!

Lately it seems like the majority of CVS stores that I visit are not stocked well, but this…read morelocation was very well stocked and there were several people restocking the shelves in multiple areas of the store. I was even approached to see if I was finding everything that I was looking for. The store is located in the Encino Marketplace, so parking is plentiful. Walking in, the store was bright and it was easy to navigate the aisles with the ceiling signage. The only ding that I have is that the ladies room needed to be checked, as only one stall had toilet paper. Otherwise, things were well organized.

This pharmacy has one of the rudest pharmacist I have ever encountered. She put minimum effort into…read morebeing kind to a patient. We literally came straight from the ER and stopped by quickly to pick up meds on the way home. My mom was in severe pain and could barely walk. When I explained the situation and asked, 'She is in a lot of pain and can't walk much, do you have a chair I can borrow?' she just pointed way across the room and dismissively said, 'The chair is over there.' She didn't even care to look at a patient who was clearly struggling. Later, her response was even worse: 'I told you it's going to be another 30 minutes, I just came from giving four shots, GO HAVE A SEAT! Of course, pharmacies get busy and things are hectic, but acts like you care would be nice. It's not about waiting or being busy; it's about being compassionate. It's not what you say, it's the tone and how you say it. My mom was sweet about it, but I cannot stand by while someone speaks to her in that tone while she is in pain. To the pharmacist (long black hair, wearing glasses): I hope you have a better day tomorrow so you can treat patients with more kindness than you did today. We were told you were the only pharmacist there, so it's not hard to guess who this is. Please work on your customer service.

30-year Valley resident here. I got tired of the lines at CVS and tried a few of the small…read morepharmacies up and down the boulevard, from Studio City to Tarzana. The best one I found was Rubio. On the phone or in the store, they've been consistently great. The employees are nice. The pharmacist will spend time with me if I have a question about a med. If I don't, I can get in and out fast. Drug co-pays are determined by my insurance plan, so it doesn't matter where I go in terms of price. I just get better service at Rubio than a CVS or a Walgreens.

Pharmacist and staff are outstanding. Excellent customer service. Great delivery service. I have…read morebeen using their service the last few years and have been beyond happy and grateful to them. As a client you become a known entity not just a number. They are always helpful and take time to answer questions regardless of how busy they are. I always feel seen and heard with them. I highly recommend them!!!!