Came in here to grab one quick thing. There were three total people, including me at the register…read moreregisters. Two are open to self service. Wonn is sitting there with somebody else else's order that must have walked away from it, but it was never canceled The other lady in Self service Vice completed her order and I went there. I purchased medication that require required an ID. The entire time, the woman at the full service checkout was conversing with a customer chatting about food and other things. My thing started buzzing that I needed an attendant to help. It probably said 10 times help is on the way. She finally came and then said oh go ahead and put your date of birth in, and she walks away. No one else is around. No apology, did not check my ID, no other acknowledgments.. I stopped coming to the pharmacy a long time ago, but the store is slow and unfriendly many times. There was a younger gentleman who used to work here. He was great. The lack of good workers here also is reflected with literally everything being locked up in the facial care section. You can't even re-labels anymore because you have to wait 15 minutes for somebody to come and open the door.

Efficient location that we needed to use mid-evening. Staff was on-it, polite, and informative…read more Thanks.

When I had a hard time finding a medication, Magnolia was there for me. The staff always greeted me…read morewith a smile and the pharmacist answered my questions with patience. I wouldn't hesitate to use them in the future.

This place is the best pharmacy in the area , hands down. They are very friendly, accommodating,…read moreand get you in and out with what you need. Thank you guys for everything!!

Great people, fast service!…read more I've called different places regarding my dog's medicine and everywhere else they charge more. Another pharmacy wanted $1200 for the same medication I get here for $79. Unfortunately my dog was diagnosed with an autoimmune disease before I had a chance to buy her pet insurance so I have to pay out of pocket. Pharmacist was a little confused when the prescription said "beef flavored" and asked if I still wanted to get that flavor for my daughter. We all had a laugh when I explained it was actually for my dog, not my daughter. It's a 20 minute drive from where I live but it's definitely worth it.

I have nothing but great things to say about this pharmacy. I needed to get away from my local CVS…read more It's too hectic and they never have my medication in stock, the only thing that I did like was their drive thru. So in searching for a new pharmacy, I came across this one. There is parking structure parking here and they do honor 15 minutes of parking for free, so best believe I high tail it as soon as I park. Make sure you take your ticket with you so you can get your exit ticket at the kiosk before you get back to your car. I've never had to wait in line for my prescriptions, it's always been in and out in less than 5 minutes. The pharmacist and the techs there are all so nice and are very helpful, they're also pleasant on the phone. They make a courtesy call, which is a recording, when your prescriptions are ready to either be picked up or delivered to you, which I also found convenient. They also offer free delivery, which I finally used twice, and I have to say the service is top tier. Their delivery driver is very kind and courteous. This pharmacy is truly top notch!

Impeccable service; always on top of changing insurance, friendly, knowledgeable about meds,…read moreperfect delivery. Love these folks!!!

Great pharmacy! Burbank village pharmacy has been a pleasure…read moreto deal with. They are helpful and answer all my questions. They call when my prescriptions are ready. Pick up is easy and quick. I usually get in and out within 4 minutes. They just installed a large glass divider (look at the picture) for protection of everyone. I highly recommend Burbank Village Pharmacy.

I've been using Karen Pharmacy for 30+ years! They are kind, caring and very efficient. I highly…read morerecommend using there services.

I used to go to Dana Drugs because they were a small, friendly, neighborhood pharmacy. But sadly…read morethey closed. I could not bring myself to go to the big chain pharmacies that don't seem to care and make you wait forever. Then I found Karen. These guys are awesome! Small, personable, they work efficiently to fill your prescription while you wait, the pharmacist is great, gives thorough instructions and is super on top it. If what you need is something they don't have, they'll order it and have it there the next day, or even advise where you can go to get it the same day if it can't wait. Small, friendly, awesome neighborhood pharmacy. So glad I found them!

I've been coming here for years and the people are always so nice. I've gotten my prescriptions…read morefilled in the drive through and inside the store. I've also gotten vaccines here and purchased medicine, wrist wraps and bandages. Every time I come in the people who help me do a great job. They have consistently had a positive attitude. The store is always clean. There is always plenty of parking in the parking lot since they share the lot with a number of other businesses.

Came here when I was in the area and was surprised at how big it is! The aisles were very clear and…read morewell labeled and it was easy to find what I needed. I really liked how a lot of products weren't out of stock as many CVSes are. They have such a large assortment and variety of products and less items are locked up here (maybe less theft in the area?). The check out process was seamless and the employees here were friendly. Parking was very easy in their large lot, even during a busy time.

Ara and hike thank you guys very much you guys are the best at taking care of you customers always,…read moreyour service is amazing

You can't ask a question in this pharmacy that you won't get a satisfactory answer to. They are the…read morebest team I have ever met. Dr Haik and Ara have great knowledge, but everyone is very helpful!

Walgreens for the win. This is the third place I'm coming for passport photos. UPS does not do…read moredigital, and Cvs is just a hot mess. I will say that the people that work here are always kind, helpful, and efficient. Now let's just hope the US government accepts these.

Been coming to this pharmacy for 16 years, and they have become very incompetent. They gave me the…read morewrong prescription a few weeks ago, they delete my prescriptions, they order the wrong medication per my prescription, it goes on. There is a lady there that thinks she is a doctor and will refuse to fill prescriptions that are legitimately prescribed. They just screwed up two of my prescriptions again today. This is the last time, I'm switching pharmacies, tired of this crap.

I hate to see anything less than a 5 star here. This crew is great!!! They are friendly,…read moreefficient, and go out of their way to help. Have used for prescriptions, vaccines, and questions with OTC products. I've dealt with other pharmacies where you wait in lines for 30 minutes, pharmacists give you wrong info, and people are unfriendly. You will find none of that here. Shout out to them today for saving me $1000 (yes ONE THOUSAND)on 1 prescription by directing me to a manufacturer copay card!!!

Highly disappointed when I picked up my prescription today Sunday March 23rd at 4:55 p.m.. I…read morepreviously posted a five-star review because I was offered a gift card and another opportunity to get another $50 gift card after filling five prescriptions this was approximately a year ago. So the last time I was here was just a couple of months ago and my card was stamped and I'm on my way to getting my fifth stamp. Well for today when I gave the pharmacy personnel the card to be stamped to count toward my next $50 gift card the response was oh no that program's been over for a year. I explained to the person working and the pharmacist on duty at that time that it hasn't been over for a year because I just had it stamped about 3 months ago when I got my last prescription filled. The girl at the checkout counter kept on and on about no done now it's over for a year and mentioned something about 20% off replacing it blah blah blah and then said I could talk to the manager John. So I said well they're not going to know that I have my purchase because you didn't stamp my card and her response was you have the receipt so they're going to know that you got it today and I said okay and I they said just go talk to John okay so I'm going to go talk to John the manager. I go over to customer service to ask for John the manager and I am told that John is not the manager of the store John is the manager of the pharmacy and he's not here today. So now I'm clearly not happy that the two workers at the pharmacy clearly sent me over to the manager John assuming it's the store manager to customer service which she said yes go over there only to find out John is not the store manager he works at the pharmacy and John's not even working today. And can I go back and talk to the girls at the pharmacy no I cannot because they closed at 5:00 p.m. which is precisely the time that I went over to where they sent me to find non-existent store manager John. So that's my one star review I don't appreciate the runaround the lack of knowledge and the total argumentative attitude that the pharmacy clerk had about a program I was approached by Pavilions to join. A simple John is the pharmacy manager and he is not here today but when he comes in tomorrow you can call him and discuss it with him or come back in instead of sending me across the store full well knowing there is no John the store manager. This should have been handled differently. I am unhappy. Maybe I won't use this place again if that is how customers are treated.

I have meds that need to be filled regularly. The staff are a complete riot! Many know me on a…read morefirst name basis One day I walked in and a MAJOR Karen wanted to announce her arrival and argue. Ok, I shut her down. My last visit I may have her name wrong, Avi? Absolute sweetheart but our first meeting. I could not stop laughing. I gave my name and like a choris the others rattled off the rest. Amazing crew there and SF Road. SF Road has Hard supplies (canes, crutches etc) Hollywood Way is 24 hours but not pharmacy. CVS is one of the last. The crew has been told.. Kiosks WILL begin deployment. Pharmacists and assistants terminated. AI will know better than the human you talk to.

I was shopping at this CVS and needed to use the restroom. I asked an employee if there was a…read morebathroom or a code, and she walked toward the back, which led me to believe there was one available. There wasn't. I continued shopping, but eventually had to step out briefly to use the restroom at Ralph's. When I returned, all of my items had been removed, and I had to start my shopping over from scratch. This added a lot of unnecessary time and frustration. Overall, it was a disappointing experience. Clear communication and better customer consideration would have made a big difference. I wouldn't recommend this location. They could have admitted "Yes, i apologize.." would have been more polite. Not only that I peed myself a little since I have stomach problems.