I pass the worst experience here ... the ladies are really rude and talk with the costumers .. in a…read morevery bad mood , the Hispanic guy is very nice and gentleman, I just come here because I don't have to wait long like CVS ... but try you guys costumers in a better way

This is probably the most responsive and helpful pharmacy that I have ever been to. My grandparents…read morehave been coming here for years, but I stuck with my local Rite Aid pharmacy. My son recently tested positive for flu and was prescribed Tamiflu, which as it turns out of out of stock at every major pharmacy (Rite Aid, Walgreens, CVS) and needed to be back ordered, which would take days. I called Five Star, which not only had it in stock, they got it ready within an hour. Michelle, the pharmacist, was extremely helpful and gave detailed instructions for use, dosage and store. I couldn't be more relieved to have found this place! Thank you Five Star and Michelle!

They are located close to my doctor's office and are accommodating and caring. A big difference…read morefrom going to the larger pharmacies.

Great customer service and convenient! They are also bilingual (Korean and English). We had a great…read moreexperience and will be making this our pharmacy of choice.

I would give this place zero stars if I could. The customer service is non-existent because the…read morewoman working there is incredibly rude and unprofessional. She has a massive attitude problem and treats people with total disrespect for no reason at all. It's a pharmacy, yet the vibe is hostile and unwelcoming. There is no reason to deal with such a miserable person when there are plenty of other pharmacies nearby that actually know how to treat people. Save your time and your money--go somewhere where the staff isn't a nightmare.

most patient care I've seen in my practice , personal approach to each patient, genuine care and…read moreexcellent service . great team

The CVS pharmacy is quite far from my home and my work, but I continue going back because number…read moreone they have a drive-through and number two they know me and take good care of me. Especially the pharmacist Clarisse, she's so awesome and accommodating Definitely worth the drive

If I could give zero stars, I would. CVS Pharmacy is completely out of control…read more The lines are absolutely ridiculous--wrapped through the store, packed shoulder to shoulder, and barely moving. There is no system, no urgency, and no communication. People are just standing there, confused and frustrated, waiting for what feels like forever. This is not a one-time issue--it's every single time. This pharmacy is clearly understaffed, but more importantly, it is poorly managed. There is no triage system, no separate line for quick pickups, and no effort to move things efficiently. It's just chaos. And this is a pharmacy--people here are often sick, in pain, or just trying to get essential medication. What makes it even worse is that some of us don't even have other options. I would prefer to have my medication delivered, but my insurance does not allow it--so I'm forced to come here and deal with this situation. This is unacceptable, unprofessional, and honestly a health concern to have people packed into a slow-moving line like this. Management needs to take responsibility and fix this immediately. Do better.

Dana and her team are simply the best! Their customer…read moreservice is stellar! Moreover their formulations are highly effective and out perform the others by far! The topical numbing cream with lidocaine and phenylephrine is hands down the best I've ever experienced! The Regenerating Skin Balm is amazing! The consistency is light, non-greasy and smells lovely! And, it works! I can't recommend highly enough!

If I could give them 10 stars I would. After getting my…read moredaughters colitis diagnosed, she needed to take an antibiotic. She was scared to take pills, and we tried to get her to swallow them for 5 hours. The next day after more trying I called Expert pharmacy. First of all, they pick up the phone. They are open early when you are in a panic. Second, the put Elaine, the pharmacist right on with me. I didn't wait even a minute. Elaine was so helpful, so empathetic, she was ready to problem solve with me. After we determined having a liquid was the only choice, she got it to us that afternoon. I was so upset and stressed and she was caring and knowledgable. I will never go anywhere else!!!!

i hafe chain pharmacies. This is the opposite in every way…read more Always will answer phone with any problems, concerns, or routine questions. Care about well being of clients. The two guys are knowledgeable, friendly, and dependable that I see there every week (I have several medical conditions) In short; CVS 24 hr is across the street of my home. But I drive 12 mins out to st MARY pharmacy because it is well worth it.

This business gives exceptional customer service, Paul , the Pharm. D. was very helpful with a…read moremedication I needed I recommend this business 100%

The worst of any pharmacy in my lifetime. You'll have to do everything yourself for each refill…read more And don't trust them when they tell you they'll send in a request to your doctor and which never do. Usually I won't get my prescription until weeks and weeks later due to prior authorization. They'll say they never got anything from your doctor but it's already in the system. I don't know how they ever get things right. If you have a choice, go somewhere else. If I can give it a zero here, I would.

My doctors sent in my refill prescription on 4/26, it won't be ready until Thursday May 4th and…read morethen they will delivery it on May 5th. It takes them over a week to fill a prescription. This medication I take needs to be taken once a week on the same day, without missing an injection. Well, I missed an injection!! Then they use a 3rd party delivery service, which is basically someone using their own car to deliver. On my first prescription at the beginning of April I left specific instruction to 4 people at the pharmacy to make sure the driver has the instruction to call me when they get there because there's no access to my home from the front. I happened to go out front to get my mail as the driver was leaving because he knocked on the front house and no one answered. He would have left without giving me my medication. DO NOT USE THEM! If you medical insurance has a contract with them, then file a complaint with your medical insurance provider.

BEST Pharmacist in the city!!! Run, don't walk to Oakdale, for all of your pharmacy needs!!read more

This pharmacy is our local drug store and they are amazing people. So kind hearted they have…read moreeverything you need and if they don't they can get it next day!! All the prescriptions I receive are always very good price even if you don't have insurance. This is now are pharmacy for everything. Thank you guys for always being so sweet to our family. Tyler g

The best pharmacy in the area. The service is good, pharmacist very knowledgeable, staff is very…read morewelcoming and knowledgeable. They always go above and beyond to help the costumers.

I got a prescription transferred here but they didn't have the product. The lady was SO proactive…read moreand fixed my problem the same without even asking. Great service!

The most organized and caring team at encino medical pharmacy..thank you for caring for our…read morefamilies.

I always have an excellent experience at Encino Medical Pharmacy. The staff is very helpful,…read moreknowledgeable, and best of all... you dont have to wait in line for 10 or more minutes like at CVS and the other corporate pharmacies! Service is fast and great here.