I get all my medicine and prescriptions from that location because I used to work close by and they…read morehave a 24 hours drive-thru which I thought was very convenient since then I work quite further than this, but I am still using the same location and I utilize a courier service to deliver my medicine. This service only costs five dollars a month. I love it and they deliver at my work

If I could give zero stars, I would. CVS Pharmacy is completely out of control…read more The lines are absolutely ridiculous--wrapped through the store, packed shoulder to shoulder, and barely moving. There is no system, no urgency, and no communication. People are just standing there, confused and frustrated, waiting for what feels like forever. This is not a one-time issue--it's every single time. This pharmacy is clearly understaffed, but more importantly, it is poorly managed. There is no triage system, no separate line for quick pickups, and no effort to move things efficiently. It's just chaos. And this is a pharmacy--people here are often sick, in pain, or just trying to get essential medication. What makes it even worse is that some of us don't even have other options. I would prefer to have my medication delivered, but my insurance does not allow it--so I'm forced to come here and deal with this situation. This is unacceptable, unprofessional, and honestly a health concern to have people packed into a slow-moving line like this. Management needs to take responsibility and fix this immediately. Do better.

I pass the worst experience here ... the ladies are really rude and talk with the costumers .. in a…read morevery bad mood , the Hispanic guy is very nice and gentleman, I just come here because I don't have to wait long like CVS ... but try you guys costumers in a better way

This is probably the most responsive and helpful pharmacy that I have ever been to. My grandparents…read morehave been coming here for years, but I stuck with my local Rite Aid pharmacy. My son recently tested positive for flu and was prescribed Tamiflu, which as it turns out of out of stock at every major pharmacy (Rite Aid, Walgreens, CVS) and needed to be back ordered, which would take days. I called Five Star, which not only had it in stock, they got it ready within an hour. Michelle, the pharmacist, was extremely helpful and gave detailed instructions for use, dosage and store. I couldn't be more relieved to have found this place! Thank you Five Star and Michelle!

Honestly I think majority of these people who complain in the reviews have never had to work in a…read moreplace like this with such demanding, cranky, sick, entitled people (and probably careless management). They treat me great! However I come in and leave my problems at the door haha so.. ANYWAYS!! ONE star missing simply due to the fact I called and used their automatic voice message to leave a voicemail to ask if they could send my prescription to another location bc I was stuck at the E.R. And wouldn't make it on time, they never got back to me like the automated message says they will but I just called again, said I was calling from a doctors office/provider, spoke to someone that way and got all the help I needed with no issues or attitude!! They even faxed it over FOR ME so they'd for sure have it ready once I leave the E.R.!!

They used to have an actual human being that would ask for your name and birth date when picking up…read morea prescription. They've since replaced those with a barely functional touch screen on which you have to enter all that information yourself. How many sick people have used that touchscreen before me? Do they even sanitize those things ever?

They are located close to my doctor's office and are accommodating and caring. A big difference…read morefrom going to the larger pharmacies.

Great customer service and convenient! They are also bilingual (Korean and English). We had a great…read moreexperience and will be making this our pharmacy of choice.

So the photos on this listing are for the location across the street, but the address has it for…read morethe location within Target. It's really confusing having 2 CVS locations across the street from each other. (though I have a suspicion that once the stand alone location is done with their renovation, this location will be closed & the staff migrated over). The staff here at the Target location is great. They're very friendly and helpful and really know their stuff. I've never had any issues with them and if my pediatrician's office calls in a subscription, it'll be ready within 30 almost guaranteed. I really like this location. I do hope that if it does get closed down that everyone comes over to the other location. They have some of the best pharmacy customer service I've ever had.

Upon entering I am always greeted and given a smile by staff. I have gone to this CVS Pharmacy…read moreseveral times to get my vaccinations and have always had a good experience. The Pharmacy staff are friendly and I've actually never had any pain with the injections when they are administered to me.

Dana and her team are simply the best! Their customer…read moreservice is stellar! Moreover their formulations are highly effective and out perform the others by far! The topical numbing cream with lidocaine and phenylephrine is hands down the best I've ever experienced! The Regenerating Skin Balm is amazing! The consistency is light, non-greasy and smells lovely! And, it works! I can't recommend highly enough!

If I could give them 10 stars I would. After getting my…read moredaughters colitis diagnosed, she needed to take an antibiotic. She was scared to take pills, and we tried to get her to swallow them for 5 hours. The next day after more trying I called Expert pharmacy. First of all, they pick up the phone. They are open early when you are in a panic. Second, the put Elaine, the pharmacist right on with me. I didn't wait even a minute. Elaine was so helpful, so empathetic, she was ready to problem solve with me. After we determined having a liquid was the only choice, she got it to us that afternoon. I was so upset and stressed and she was caring and knowledgable. I will never go anywhere else!!!!

Caleb is great in the pharmacy Goes out of his way to…read morebrighten days Caleb continue your education and run the world

This reviewer is for the pharmacy only. The staff should take people in the line who been waiting…read morethey let random people cut in front and take the medication before you. This is something they should work on a message to the manager.

I would give this place zero stars if I could. The customer service is non-existent because the…read morewoman working there is incredibly rude and unprofessional. She has a massive attitude problem and treats people with total disrespect for no reason at all. It's a pharmacy, yet the vibe is hostile and unwelcoming. There is no reason to deal with such a miserable person when there are plenty of other pharmacies nearby that actually know how to treat people. Save your time and your money--go somewhere where the staff isn't a nightmare.

Best service. You won't get care like this from any chain pharmacy. They always have my medicine…read moreand always take care of me with their low cost and ease of service. Great value, I wouldn't go to any other pharmacy. Most pharmacies are just so crowded and so busy I feel bad for staff at some chains. Glad that we still have private pharmacy's like healthy way pharmacy.

North Hills, California…read more Halloween just passed and Walgreens have a good sale going on with the chocolates. Unfortunately, not all the stores have them like this one. They have plenty of selection but the deals weren't worth it. So I didn't buy anything. The store is well stocked, organized, and some part isn't well lit though. The employee greets you upon entering the store which is great. Parking is plenty that is shared with other businesses. Location is a little bit on the down side area. Holiday decors are on display.

I placed an order online today and I was notified that it was ready for pick up, so once I arrived,…read moreI checked in online and it instructed me to go over to the photo counter, saw a manger at register she proceeds to ask me if I was here for a photo pick up and I clarified and said no it was online order store item, so she delegated the task to another girl, who was rude just cause I told her that the online instructions said to get it here, she was trying to send me over to the regular register. Do better with your service and drop the attitude. She ignored me and started to talk to her coworker, as I said thank you, no acknowledgement. Sad, I can tell people don't like their jobs. This is the last time I visit this low budget location, parking is a nightmare and people are rude, homeless asking for money, cars are rude to pedestrians. It stressed me out just going over to pick up one item from here.

Barok consistently goes above and beyond, and his positive attitude really stands out. CVS is lucky…read moreto have someone like him on their team. Every time I see him working, I know I'm going to receive great service. He truly deserves to be recognized as one of the best employees there! I'm also really glad to be a neighbor and have such an amazing CVS right next door. The employees are always friendly, helpful, and welcoming. Jade has also gone above and beyond every time I've interacted with her, and I really appreciate her excellent customer service as well. Honestly, the entire team has been great and consistently makes each visit a positive experience. It's not often you find a store with so many genuinely caring and hardworking employees. Thank you to Barok, Jade, and the rest of the CVS team for always making customers feel valued!

You've seen the neon that the Tarzana CVS pharmacy is open 24 hours?…read more Don't believe it. Consider it closed between 1 and 4:15 a.m. I've gone in twice around 1:40 a.m. and found the shutters closed. On the first occasion three or four people were waiting for 2:10 a.m., when a sign says someone will be back. My visit wasn't urgent, but I wonder if some of those people were coming from ER. Supposedly, I learned on my second visit (thinking the first closure was an aberration), the pharmacy closes from around 1 to 2:30, reopens for a half-hour, then closes again from 3 to 4 for computer update. Supposedly they reopen at 4, but I remember a time when it was closer to 4:15 before my shuttle-banging got them to open. (I repented my annoyance when I talked with the attendant.) I don't know how they rationalize such dismal service -- if the 1 a.m. closing is for lunch, why can't they have lunch at 3 when they're forced to close for computer update? -- but I do know my current impulse is to seek another pharmacy, even if it forces me to venture out on hot days to get in long air-conditioned lines. PS: I suppose some attendants will say "I'll starve if I have to wait until 3," but I've learned that even a cup of water or a quick nibble of something will appease the hunger. The delay, for me, makes lunch all the better.