Prescription ordered by doctor from Sherman Oaks Hospital. It got here is 15 minutes and was filled…read morequickly. Just enough time to get a drink and slurp it down. Very well-organized store with security. I like the clean atmosphere.

Horrible Long lines for pharmacy with only one working, if…read moreyou are lucky two. It's always something..... Now it looks like you going to jail with the new set up The outside is always nasty and dirty

I recently found this gem. No long lines and they were quick to get back to me about my refill. Its…read morenice to have someone who answers the phone and remembers you when you call them.

Great local pharmacy. Free delivery. I like to support small businesses. Tip: they deliver for…read morefree so don't hesitate to ask.

First time calling the pharmacy because I needed a Veterinary compounding for my cat. Arthur was…read morethe person I spoke to on the phone and he was very patient and took his time to discuss all the options because I have a cat that is difficult to administer medication. My cat is doing fine now and gets his full dosage of medication. Highly recommend this pharmacy for all your pets needs.

Called to inquire about a potential partnership between their establishment and my campus…read more Unfortunately, the experience was very unprofessional from the start. The individual who answered the phone was rude and abruptly hung up on me while I was mid-sentence, before I could fully explain the reason for my call. I called back, assuming it may have been a misunderstanding or technical issue. When the same person answered again, I was immediately told, "we're not interested." I attempted to briefly clarify that I hadn't had a chance to finish my explanation during the first call, but I was once again cut off and the call was ended abruptly without any opportunity for further discussion. While I understand that not every organization is open to partnerships, I found the lack of basic professionalism and courtesy disappointing. A simple, respectful response would have been more appropriate and would have reflected much better on the establishment. Unfortunately, based on this interaction, I would not feel comfortable recommending them or sending students there in the future.

Knowledgeable, Professional and Kind! The team listens to you and offers insight and guidance…read more And, they stock natural remedies!

Our family has been using Capitol Drugs since it opened many years ago. Wouldn't go anyhwere else.read more

Love this store in Sherman oaks. Always clean and they now carry my favorite Gluten Free Vodka!!!!!read more

This is my favorite pharmacy…read more They're always especially nice. They're happy to take your GoodRX code so you save a lot of money. They text you when your prescriptions are ready. There's rarely a wait. Pavilions market is upscale, always clean with good parking. You can get grocery discounts if you get your vaccinations here. Always a pleasant experience! (not something you can say about the horrible nearby CVS)

This pharmacy provided great service, was friendly and knowledgeable, if you're looking for a new…read morepharmacy in Encino, this is a great option. I definitely will be returning back. Thank you guys again!

Dr. Amir saved me today. I have a terrible case of the flu and he was able to fill my prescription…read morefor Xofluza right away and have it delivered. He also sent over a flu and covid rapid test to confirm my diagnosis. Very efficient and thoughtful pharmacist. So much better than any of the main chains around. My family's been coming here for years and will continue to do so!

It's very efficient, never a line. Kind pharmacist and pharmacy techs. They answer all my questions…read moreand concerns. And I do my thing shopping about throughout the health care section as well as the bulk of Ralphs Fresh Fare - Sherman Oaks. Open every day of the week from 9 AM to 9 PM

I LOVE this Ralph's! Ever since they brought in this revamped double decker Ralph's the…read moreneighborhood just feels better. They were one of the first to sprout as the new and behold grand market on Ventura then the others followed and sprouted like WholeFoods and Pavilions. Anyways, loved how I got to walk in here and easily get my 1pound of large succulent shrimp and 1/2 a pound of mussels in their seafood section that was on sale! I'm definitely coming back!

I have gone to this pharmacy for over 23years and have never been treated so awful. "KIM" made the…read morebiggest mistake today and instead of apologizing and creating a solution she hung up on me and then after calling repeatedly refused to allow me to speak to pharmacist. She literally left me on hold over 12m and 43 sec, picked up the call again then hung it up. The mistake: she told the driver to go to the wrong address, not the one I gave her which she wrote down and repeated to me and told me price to deliver. When she called to tell me they couldn't deliver to the address driver was at, I told her that I gave her the address to deliver to, she argued with me saying I didn't. I said, okay, it's your mistake, that's okay, what's the solution. She said, pick it yourself or will be delivered tomorrow. It's end of the day, and this medication was extremely important post surgery. No, I'm sorry - No, creating a solution! And trying to protect herself from preventing me to speak directly to the pharmacist. Undeniably a horrible way of handling any customer! Kim must be trained in properly speaking & treating customers!!!

Horrible Service and Overcharged! My wife's prescription was…read moreshowing up as not approved yet, so I was told I needed to pay $150 for the 30 tablets. The insurance company said they were processing the correction, so I left to get them the next day. My wife told me the pharmacy manager told her he would give her a few tablets until insurance was approved, so I went back. After another 30 minutes, I was not given one or two tablets, but instead charged $40 for 5 tablets. That is $8/tablet instead of the $5/tablet cash price. The manager told me that they have a $27 minimum. When I asked why I was charged $40, he said that's what the way it was. I asked if they would apply the amount to the now-approved prescription and he said no and suggested I could use another pharmacy if I'd like. I suggest everyone use another pharmacy. Ripped off.

Best pharmacy I have ever used! They are so organized and make it so easy for the customer always…read more Very kind people that truly care about the needs and concerns of their customers. I recommend this pharmacy 100%. Nowadays going to a pharmacy can be a huge ordeal but Multicare makes it easy and truly a pleasure!

I spoke to Evelyn about a prescription and a couple of over-the-counter needs that I had and she…read moremight've been the rudest person I've ever spoken to on the phone. I cannot even believe they would let her talk to customers. She hung up on me three times and was yelling and it really felt like an out of control situation Places that one business need to be better than this. Evelyn is a really awful representative of this company.

I had an RX sent to this location which I saw was accepted on my online portal through my provider…read more I called hours later to see if it was ready and the woman who answered the phone was pretty rude. I was hold for quite a while and then she asked if I had insurance. I told her I would be paying out of pocket since it is a cheap RX and I didn't want a delay. She put me on hold again and then told me they didn't have the medication in stock. She didn't even ask for my birth date which is pretty standard? A call to me earlier in the day would have been nice so that I could have gotten my RX moved to a different pharmacy. It was pretty off-putting.

Excellent service very nice staff. Thank you as always. They work hard to get you what you need.read more