Thank you Jenn!! after my review Jenn from T-mobile reached out to me and asked me to call her to…read moreexplain the problem. I did and she solved it within minutes! I am so very impressed with her service, and I appreciate the help and effort she offered. Thanks for listening and thanks for providing a solution.

Came in with some billing issues. Had an associate immediately assist me but they couldn't figure…read moreit out and directed me to the experience manager. He handle everything quickly and efficiently.

Shalaby was awesome to work with! He helped me with a complex transition. I had to remove internet…read more(against my will- i have LOVED verizon's internet. but my apartment is forcing cox on us and making us pay it )): ) and then put a new number on my old phone, and upgrade my personal number to a new phone. Shalaby got me all sorted & helped me with the deals!! Thank you!!!~

Do not go here for internet! We set up the new Verizon tower. It appeared to be working but only…read morehad 1bar. As soon as cox internet was disconnected my entire house went down Including TV's, cameras, iPads, computers, WiFi and boosters. Phones were spotty, even though we have Verizon as a phone provider. Verizon troubleshooting on the phone could not figure it out. Needless to say, we returned the equipment and promptly hooked back up to cox internet. Our house came back to life immediately. Yes to Verizon phone service, no to internet.

I want to give a BIG THANK YOU!! to Krystal and Bobby for their outstanding customer service. They…read morewere both very friendly, personable, funny, knowledgeable and professional. We were in the store on Saturday night before close and they had been working the whole Thanksgiving/Black Friday weekend which even after the craziness they were so friendly, patient and helpful. Great job Krystal and Bobby!!

Verizon corporate lies to keep customers in long term contracts and has some of the worst customer…read moreservice I've experienced. After being with them for over 25 years, I switched to consumer cellular, pay under $50 a month and have better connections all over the state, including around the country. Don't get suckered by Verizon they tell their customer service reps in the store, to push upgrades and keep them paying through the nose for bad service and Keep the contracts going forever. They should have a zero star rating than one star? They don't even deserve one star.

I had downloaded an app on my phone and it took over my phone. I tried going to the Verizon store…read moreon Fry Road and they only had 3 employees which were busy and had 5 people in front of me. I left and came to this one in the Chandler Mall. Not busy. Was asked what they could do as I came in. Told him the problem that the Bible App had taken control of my phone. The clerk King spent about 5 minutes on my phone and FIXED it. He was great. Friendly and Helpful. Will be back again anytime I need help or ready to get any new phones or service. Thanks

Nothing but trouble ever since switching. The tech was supposed to follow up. That never happened.read more

Had such a great experience. I worked with Nicole. She was so quick and efficient, got me a great…read moredeal, helped me understand all the confusing money stuff and was so patient with me. She's amazing highly recommend this location!!

Came in and wasn't greeted or told they'ed be with us after helping others, which was…read moreunderstandable since had 5 customers ahead of us, but there was 3 young men working. When it was finally our turn , the associate went to a customer that arrived after us , and still didn't even acknowledge us. Such bad customer service , and we had to call customer service on our own phone to get help with our situation smh!! AT&T needs to step up and train their employees in Customer Service!!!!

Change is hard right? We were very happy to finally join this century and end our cable account in…read moreexchange for the streaming and mobile bundle. Dealing with my former carrier was tough! The steps to activate Cox Mobile were easy enough but my phone wasn't activating. We hustled over to this location and the friendly, knowledgeable, downright GREAT Bianca and Matt figured everything out and got me connected. I rely heavily on my phone for my job and they really came through and close to closing time too. Just a million thank yous! You really took a stressful situation after a long day and turned it around. Thanks SO much!!!!!!

Very disappointing customer service. The employees are extremely slow, unhelpful, and seem to have…read moreno sense of urgency. They walk around while customers are left waiting, with little to no communication. For new customers, there is no clear information or explanation about the process. Instead of making customers feel welcome and respected, the employees act as if you are asking them for a personal favor or begging them for money. Customers are paying for a service and deserve basic courtesy, clear information, and professional customer service. This store seriously needs to improve the way it treats and communicates with its customers

I bought an Apple Watch from Amazon as I had broken my previous Apple Watch. I took it in to have…read morethe service moved over from my old watch to the new one. Jed immediately greeted us and assisted me in getting the plan changed over. That was fine, but the most impressive thing was while it was getting updated, instead of trying to sell me things I didn't need, he was actively looking for ways to lower my already pretty low bill. PLEASE TAKE NOTE: This is what customers want. Jed, you are my personal hero for making this trip to the T-Mobile store an actual pleasure instead of an inconvenience.

Omg!!! There is a difference between a regular tmobile and a tmobile experience store soon as I…read morecame in matt was a saint signed me and and was so quick and chill really got right to it. The he summons angel Tara she came thru booth my phones didn't dial out. She did a click volume up click volume down then hold power reset I never knew about it. If your signal is out just do try the reset it thanks for educating me Tara !!! They have a great team

Went to activate a phone with my son and take his phone off of our plan and have him set up his own…read moreplan. The lazy guy "working' said that we had to call and do it ourselves. As we left he sat down and talked with a coworker as there was nobody else in the store. I went a couple of weeks ago with my daughter and son in law to do the same thing and the lady working that day made the call for us and helped us through the process.

From the owner: Visit the T-Mobile store in Chandler and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3111 W Chandler Blvd Ste 2120 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I have been using Ghost Armor for years and have it on all of my devices. I'm almost obsessive at…read moremaking sure my kids don't wreck my new gadgets, so I avoid letting them touch any of my stuff unless it has Ghost Armor. I recently added this to my iPad Pro. I was concerned that it might make the Apple Pencil less accurate or even unresponsive on the screen. However, using Ghost Armor on my screen had no effect on the accuracy of the Apple Pencil, it works flawlessly. I can't speak to the tempered glass screen covering they offer, but for sure the standard clear stuff works great. I prefer Ghost Armor to the other brands out there and especially instead of touching a bare glass screen because it makes the screen not look disgusting from all my finger prints. I'm not sure what kind of voodoo Ghost Armor does, but my finger prints pretty much disappear when I use their stuff. I highly recommend Ghost Armor on all of your screens!

Well Tim gave me the best customer service one could ask for!! So shout out to Tim. I come to ghost…read morearmor for all me protection needs. IPhones and iPads and air pods. Ghost armor has the best protection and awesome warranty. You can replace for a fraction of the cost. And the cost is so affordable and well worth it. I am extremely happy. Save yourself some money and get Ghost Armor. You will not be disappointed. I can't say enough about how wonderful they are.!!

Great people, great service! No long lines and way better and cheaper than best buy! Thx for the…read morehelp!

Efficient, knowledgeable and friendly staff. Quick turn around…read more PS5 repair. Highly recommend.