Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

I am so beyond disappointed. I actually went out of my way to find a Verizon store near me with…read moredecent reviews since I recently moved and I loved my old Verizon store. Only to leave this place totally screwed... I've been with Verizon for 6.5 years, I have NEVER been f*cked so badly. I went in to trade in all 3 phones on my account for iPhone 16s (Verizon promo). Robert was nice enough but very quiet throughout the entire process. I was confused a lot because of the lack of explaining most of everything. Lots of mumbling and spending time doing things on the iPad without telling me what's going on ‍. Ok whatever. I don't need to perfect. I leave the store as he ordered my 3 iPhone 16s to be delivered to the store. Come back to pick them up. Left the store pretty confused on how to ship my old phones on. Robert told me to ship my old phones and old internet box (as he also upgraded my box) using UPS. "I just take them in? I don't need anything?" "Nope. You just take it in. They'll know what to do." Well. They in fact did NOT know what to do. I was supposed to get a QR code or shipping label from Verizon at the time I was there I guess but didn't. I called Verizon customer care and they sent me one. Fast forward to turning in my old phones. Can't do that at UPS either apparently- message Robert and he tells me to just bring them in. Ok great... not what I was originally told but whatever. Robert isn't there when I go to return my phones and the employee who is helping me states that he doesn't know why- BUT he can't accept one of the phones. He tells me to get ahold of Robert. Wtf. Ok......? So I reach out to Robert twice letting him know first that I'm having this issue and please look into it. Follow up a few days later, no response. I decided not to go into the store because 1) why can no one help me besides Robert? 2) by this point I have gone to the store 3 times, gone to UPS 3 times, and had to call Verizon customer care for help 3 freaking times over this issue. So I'm hot. I've NEVER has an ongoing issue like this before that cannot be resolved and no one knows why except MAYBE the original person who started the trade in but after wasting literal hours traveling to UPS, Verizon, and being on the phone I know I'm gonna pop off. so I'd rather now ruin Roberts day and be that rude customer everyone hates. I call Verizon for help AGAIN (4th time) and 4 weeks later the issue is finally..... resolved.... No follow up from Robert. I'm going to assume this guy quit or has extenuating family circumstances going on for the last few weeks and that's why he could not follow up and was never in the store when I went. Not because he just doesn't care. I never explained why I was having to call so much but once the person on the phone did say all of this was basically a mess bc I didn't send in all my phones at the same time like I was supposed to and he asked me why I didn't - I told him the Verizon employee TOLD ME he could not take the phone and to ask Robert about the issue. Guy on the phone was shook. Said that shoulda never happened. One star bc at least the employees were generally friendly

Avoid this location at all cost. I bought 2 new iPhone 17 pros and set them up to be picked up at…read morethis location. 5 hours later still no email saying my order is ready. I called and they had no idea where my order was. They promised to call me back in 5 minutes. 30 minutes later I call back and they still have no idea. After 30 minutes on hold they tell me my order is ready. I show up to pick up and they tell me I need a PIN number. I tell them I don't have one and have never been asked for one in the past. I'm told without one I can't het my phones. I leave and call Verizon customer service. They tell me that is absolutely wrong. I should have been able to pick it up without any issue. The people at the location are inadequately trained and have no customer service ability. Stay away.

Sylvia provided my family a great experience coming to T-Mobile. She was very knowledge, patient…read moreand gave us the best options catered to my family's needs. I highly recommend going to her to make the switch to t-mobile.

This store has horrible employees. One lady in particular named Fatemeh was extremely rude and…read moreracist against elderly people. She was focused on filing her nails the entire time and lied when asked her name . She gave a fake name and then when asked for her card she went to the back and didn't return . Had to ask another employee to get her business card to see her name. When she finally came back she kept doing her nails and could care less. This woman should not be employed in a customer service job! Called to complain to the manager and will be contacting corporate office as well.

It has come to my ATT-ention that I didn't review this AT&T store yet…read more We've been trying to switch away from Verizon for a long time now, but it hasn't been going well, and while this store was friendly, they didn't seem to offer us enough of a discount to make it worth all the hassle.

We came in hoping to switch phone providers, our representative was great. our visit on Thursday at…read morethis location was of 6 hours, there was issues with porting lines, we come back the following day Friday and spent another 3 hours only to go back to our previous phone provider. my husband was still required to come in to this business which all these 3 days where an inconvience. we made unnecessary purchases, wasted a total of 11 hours in this location and never did the manager come out to help or support. we asked and called the manager and that coward never showed his face. This was a waste of time, money and we missed a lot on our kids events these 3days with ATT

This place was pretty friendly. I drove over here from a distance to get a iPhone. They took care…read moreof me and sent me about my way. The service was really good. I would definitely come back.

Opened product…read more Item looked new/unopened but once opened, the apple watch screen protector was full of fingerprints. I spent $60 on a few items so im disappointed.

Once the inevitable screen crack happened to my Pixel Pro, I began shopping around immediately for…read moreplaces that could fix it. The absurdly high rating for this biz had me calling them immediately, in which a young man named Eid promptly quoted $250 to fix it. This was at least $50-75 cheaper than most of their competition. I agreed to it. It's a tiny shop that's next to a gas station. It looks completely run down and if it weren't for the reviews, I'd have a hard time seeing myself here. I was told that I'd be able to come pick it up in roughly 3 hours. Kudos for allowing same-day service. By the time it was ready for pickup, I came in to inspect the phone. I noticed just there are some gaps on the screen but it was responsive. Right as it became time to pay I learned they were unwilling to accept the Yelp check in offer of 10% off and would charge an additional $20 fee when deciding to use a credit card. I went out to get cash and eventually paid. When asking for a receipt, he gave me a piece of paper with some scribbles and largely illegible penmanship. Overall the repair was successful, the price was right, but the inconvenience and shoddy customer service might mean I will reconsider my business if this ever happens again.

This place is horrible!!!! They over charge you and they don't fix your phone correctly I've had 2…read moreserrate occasions where I brought my phone to get fixed and it was broken 2-3 days later and when I call them they act like I'm dumb or something. if I could give 0 stars I would

We were completely entranced by the entire team at the AT&T Store on Kirby…read more Melissa treated us like family and helped guide my wife to a great deal and a great phone (iPhone 16 Pro) After chatting and learning of the options I returned to buy and then to pick up after data transfer and each time was helped by another well-trained associate. The vibe is great so even waiting is easy. Highly recommended.

Asked for an iPhone 16 pro max 512g. Said they didn't have it but would order it for me online. I…read moresaid nevermind and would go somewhere else then the deranged employee goes "oh wait!! Looks like we have one left!" And says he's going to go open the safe. Both him and the other employee leave me out on the floor alone to go to the back and are back there talking / laughing loudly for 10 mins while I sit there realizing this was a bad idea. Comes out 10 mins later saying "the safe is still opening up" and proceeds to try to talk me into changing my plan and adding a 4th line that I did not need. Despite refusing multiple times he continued to try to pressure me into adding this 4th line, I had to tell him no about 4 different times and explain myself as to why. He goes back to the back for another 5 minutes to talk loudly to his coworker, comes back out and says "the safe is still opening, let's pick out some accessories for your phone!" I explained I already had accessories at home and I just want to buy the phone. Now he looks visibly annoyed and goes back to the back for another 5 minutes. Comes back out with his coworker with him and says "aww as it turns out we don't have the phone" then asks his coworker what was the last phone he sold. Coworker: "an iPhone 16 pro max 512 gig." He turns back to me and is like "aww man that's the one he wanted!" I'd give them a 0.1 out of 5 stars on their bad acting. Overall I was lied to, forced to sit there for 20 minutes while they bullshitted in the back and intermittently came out to upsell me and ignore my objections over and over again, and then denied the ability to purchase the phone while i waited 20 minutes for their "safe to open." Garbage customer service. Garbage company (its prime communications, an authorized retailer for AT&T) Don't waste your time trying to do business with these low life's.

I recently became a first-time GameStop customer. I had a great experience here. I am so grateful…read morefor the team at the Meyerland location. I have no knowledge of gaming consoles, but needed to purchase a Nintendo Switch for a very special child as a surprise. My initial inquiry put me in touch with Deon, a manager. After listening to my wants and needs, he made a few suggestions and referred me to a location that would be closer in proximity. I was met with the most knowledgeable and professional staff in Meyerland. Gwen and Jasmine were warm and welcoming. Gwen went out of his way to explain my options. I didn't feel like he was just attempting to make a sale. I could tell that he genuinely wanted me to get the best gaming system for my needs. Jasmine suggested age appropriate games that I could consider. In the end, I purchased a Nintendo Switch. The gift was well-received. I appreciate Deon, Gwen and Jasmine for making my first Game Stop experience a great one.

They placed a limit on the evolving skies pokemon booster packs. GameStop does not have limit on…read moreany packs. Manager then proceeded to sell else bull other boosters without a limit.

Yes, KoKo was so professional and went beyond to take of our needs. She was friendly with a warm…read moresmile. When my husband and I left it was like leaving family. All were great! Ron and Debra Steele

David was a tremendous help! Walked me though everything i needed he's a huge asset to the company!…read morekeeep up the hard work David! THANK YOU!!

made appointment on I phone 8 and on arrival was told they didn't have the part. Went to another…read morephone repair store and the cleaned the chargingport and fixxed it for $20 Your service is bad!!!!!

I wanted them to workout, yet didn't after talking with the Manager and moving to a different…read morelocation. Same not so good service and finally no more contact from the Manager about my concerns. Good luck if you still choose to work with them.