Had wonderful service ---did not take long------ price was right--- and my phone works well again…read more Definitely would refer anyone who has a problem with their electronics to go to Master Phone Fix

Phone repair issue still not fixed…read more Review: I had my phone screen replaced here and from the moment I picked it up it started flickering and glitching. There is no physical damage on the phone at all. The issue clearly came from how it was reassembled. When I went back to address it the first questions I heard were "When did you get it fixed?" "Do you have the receipt?" There was no attempt to even look at the problem. No let's see what's going on. No let's determine whether this is on me or on you. It went straight to assuming it was my fault even though I paid 180 dollars and the problem began immediately after the repair. I was also told it might be because the screen was aftermarket. But aftermarket screens are still supposed to work. Assembly matters. If the repair caused the issue then taking ownership matters. I checked my review history before writing this. I have never written a bad review before. I'm only writing this to protect the next person. If this had been handled with integrity I would gladly leave five stars. Mistakes can be fixed. Denial cannot. video attached of the flickering and glitches

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

These guys are awesome. One of the ps5's started just shutting down intermittently and so we took…read moreit in in the hopes that we wouldn't need to replace the console outright and they knew almost instantly what was causing it (known problem in the earlier manufactured versions) had it back in two days with no reoccurrence of the problem. Couldn't be more satisfied!

My personal experience with fast lane is not what I want it to be. I have gone to them thrice now…read morefor a similar issue with a similar device (twice with the same device unhonored). one device was one upgrade from the next but the price range for repair was atrocious. Also I wasn't provided receipt after service. I was also charged an " Express service" type of fee for a repair that was not only "mis-re-paired" but also wasn't done properly within the obligated amount of time for "said spectacular" service to payment. I now have paid multiple times for a phone "repair: that results in me having a dysfunctional phone that likes to have a phone that likes to freeze and go to go black screen on me, I will go to the store tomorrow 3/6 and update my experience but at this point im less than optimistic about it going well with dewlaign with expenisvie gadgets that thewy apparently arent as savy as claimed about and having given no receipt. (will update if they handle it honestly )

My phone started having connection / charging problems. An error message would appear no matter…read morewhich cable I used. My choice was repair or replace. I did not want to go through the hassle of changing phones. Fortunately, I found this business, and couldn't be more pleased! Eli was very aware of how much I depend on my phone. He worked carefully and quickly, and even spotted another problem that he took time to fix. All for a very reasonable price. I am extremely pleased with the service provided, and wholeheartedly recommend this business to others.

My iPhone was completely stuck in an update. I had to use the echo device to call. I described the…read moreproblem and Chris said bring it in. It is conveniently located on Main Street, Hyannis. He knew exactly how to fix the phone and said it would take an hour or so. He did say it would have be reset back to a new phone. No problem iPhones are easy enough to set up. I picked it up the next day, did a restore from iCloud and my phone is as good as new. Highly recommend. The big box store first appointment was four days later. If you was want personal, fast and expert service call Chris.

Jared did a great job today in helping my daughter and i to get her phone issue straightened out.read more

Avoid avoid avoid - they bricked my Pixel 6a on a battery replacement which is mandatory as of July…read more2025 from Google. A simple fix which they turned into 3 hrs of wasting my life and me walking out with a bricked phone which will no longer boot or hold a charge. The explanation? Them telling me that Google sends them faulty batteries and they see this all the time. WTFF Google and why are you telling long time customers to use places like this? They don't care if they f over your phone or your life. Don't ever use this franchise if you want real help! Have worked over 15 yrs in the tech biz and this kind of incompetence now seems the norm. Your job is to find a solution folks so please save the excuses for your boss......not your customers! AVOID!

$14 for a 4 page fax with a cover letter? . Btw... this…read moreis without any help from staff. Thanks, but no thanks. Good luck!

**DO NOT SHIP THROUGH STAPLES** **Specifically: Staples -…read moreRaynham, MA** We're sharing this as a **hard warning** to other small businesses and sellers. Over the last **24 months**, we've shipped **400+ packages** through Staples -- representing **tens of thousands of dollars** in product. That ends today. **What happened:** * Package dropped off **Dec 19** * **Scanned by Staples** at drop-off (we have the receipt with tracking number, date, and time) * Standard understanding: USPS pickup + scan can take 24-48 hours **Reality:** * Waited **2 full weeks** -- **NO USPS scan** * The **other 3 packages dropped off the same day scanned normally** * This package? **Vanished** **The runaround:** * Staples **refuses responsibility**, despite being the **last entity with documented possession** * USPS **refuses responsibility** because they claim they never received the package * After **3+ weeks of back-and-forth**: - USPS closed the case - Staples' "Office of the President" told us we're wrong and accepted **zero responsibility** **The outcome:** * Customer fully refunded * **$300 product loss** * **Negative feedback** on our account * No reimbursement, no accountability Whether Staples handed it to USPS or not is **irrelevant** -- they were the **last party with proof of possession**, and it should be **their responsibility to ensure custody transfer**. This is the **last time we ship through Staples** -- as a business OR a customer. If you value your inventory, your reputation, and your sanity: **DO. NOT. SHIP. THROUGH. STAPLES.** Absolute waste of time.