Good service good price Sean was very helpful and very respectful. I will for sure bring more stuff…read moreto him.

I put out a project for a phone screen replacement on Yelp and received a response from Smart…read moreRepair. The quote was comparable to other places so I decided to go here because it was closest. The total was exactly as quoted and the repair time was estimated to just 30-40 mins. Service was friendly. I would recommend to others and will return again if the need arises.

Ty was so helpful and had a great attitude! I always come to this spot for any phone troubles and…read morewill continue to do so!

I recently inherited an iPhone 11 Pro from my teenage daughter who not long ago we bought her an…read moreiPhone 14. Of course, the 11 did not come usable. It had a cracked screen and the "2" zoom camera is busted. I feel like although this is the case, the 11 is a lot better than my iPhone 8 which I have had since 2015. I tried to reset the phone back to its factory settings, but it was frustrating that I got phantom typing and many frustrating glitches. I decided to look on Yelp and see what the best-rated iPhone repair we is in Temecula. JI repair was on top of the list. It's located in Murrieta and I gave them a quick call. The person I was dealing with was professional and knowledgeable about the repairs. I feel like with investing a little I would have graduated from the eighth version instead of spending more money. Long story short, I stopped by the shop and they offered to replace the damaged screen with a high-quality screen protector and make a repair on my busted camera for only $140 instead of spending $700 or so for a new version. I didn't feel too confident at first about this phone working again. I was surprised that JI did an amazing job and it came out as if it were brand new again. Everything is operating as it should be with no issues at all. The work only took three hours and the price is quite affordable. The technician was thorough with their delivery. Provided the service as expected. I will certainly come back to JI again for all my mobile repairs.

My husband, mom and I came to Verizon in November to see about upgrading a phone on our family…read moreplan. We had Leo as an associate and we all found him to be really helpful and knowledgeable. He offered ideas and solutions that seemed to give us the best deal and service for our needs. We ended up also switching our internet provider completely from Spectrum to Verizon, which we hadn't planned on. Instead of having to do a trade in, Leo suggested we add a 4th line on our plan, which wouldn't cost extra, and this would allow us a promotional offer that would save us money in the long run - great! We came back in January because our December bill was unexpectedly much higher than we anticipated (+$120 higher). Leo was our associate again, and we were so relieved that he resolved our issue completely. While the issue was frustrating, he seemed genuinely concerned for us & he was thorough in pursuing a solution to credit our account the $120. He assured us that what he had set us up with in November was correct, and that he would correct the errors to reflect that. He did just that, and we left feeling confident. He definitely understood our needs, he never felt gimmicky or salesy, and even though we came in with an issue, we were really happy with the way he resolved it. So, we really appreciate Leo & are happy to keep working with him!

I had a very frustrating and uncomfortable experience at this Verizon location…read more In November, I came in only to review my upgrade options. I clearly told the staff that I was leaving the country for almost two weeks and planned to officially upgrade when I returned. Despite that, I was repeatedly encouraged to place the order that day. I specifically asked if there would be any issues holding the phone while I was out of the country, and I was reassured multiple times that it would not be a problem and that notes would be made on my account. While I was on vacation, I received repeated calls and texts from the store asking me to pick up the phone, despite having already explained, more than once, that I was out of the country. This was frustrating and unnecessary, especially while traveling internationally. When I returned, the store initially could not locate my phone, though they eventually found it. They stated they don't hold phones for more than 4 days. I also returned my old phone to this location for the trade-in credit, but it has now been two months and the credit has still not appeared on my bill. For comparison, my boyfriend traded in his phone at a different Verizon location and received his credit without issue. In addition to the service issues, there was highly unprofessional behavior during both visits. Two employees repeatedly scratched and adjusted their groin area while interacting with customers. One employee in particular placed his hand inside his pants multiple times in plain view, which was extremely inappropriate and uncomfortable to witness in a professional retail environment. He was also very fidgety. That same employee was also openly rude and condescending while speaking to customer support on the phone, behaving as though others were incompetent. At this point, I will be contacting Verizon directly or going to a different location to resolve the trade-in issue. I will not be returning to this store.

Damn why only three stars I'm giving a five stars Eli helped me out fix my computer I was in and…read moreout within 30 minutes on a Saturday at 11 AM whatever I guess I got my problem fixed and I'm happy you know when you spend 1700 bucks on a computer and AppleCare I guess they treat you right Rock on Eli and the Apple Store Temecula! G

A large busy store outside of the inner mall shops . Products out and on display for all to try …read more There is a parking garage nearby and it's also near the Temecula Mall. Everything is organized well. I didn't purchase anything on this trip, but it was nice to look around at the latest products .

This place is legit and you will get quality work done!…read more I had my iPhone 16 repaired here recently- both the charging port and a new battery put in and I've had no issues. In fact, I stopped back by to say hello and I will consistently use this business. The prices are fair and the work is quality. Feel free to ask questions. You may not be able to get a warranty, but they stand by their work and you know where to find them!

I recommended this business to a good friend of mine. They went to the establishment and they felt…read morethey were treated unfairly and the customer service was not good upon trying to sell cell phones to the company that was not appraised at the proper value. So therefore moving forward i will not recommend this company to friends or family members I will not be doing any business dealings with your company.

So nice and professional, Excellent service! Taken in my electronics a few times. Definitely…read morerecommend this business!

I went in to see if I could get help with a couple issues with my phone, no actual repairs to be…read moredone. He took a few minutes to take care of them and he did not charge me. I offered to pay him for his time, but he did not charge me. I'm very appreciative. Next time I need a repair, this is where I'm going - great customer service!

Albert was great! Welcomed us as soon as we walk through the door and helped us with our issue…read moreregarding billing. He was super helpful. Very pleasant doing business with him!

now I remember why I left the store last year when I went in to buy a new phone... they never have…read moreenough employees , or there's always an excuse someone's at lunch someone called in sick, .... and yes these things happen understandable... but when someone walks in and you say five minutes and a half an hour goes by and you know you're going to be another half hour , or more.... maybe let the customer know ...they may want to come back later or let them know that it's gonna be even longer here's another thing maybe get a couple of chairs and so people can see it while you're waiting forever also I heard this is not a legitimate AT&T store so twice now I have left the store and gone across town to the other AT&T which has always given me good service

Brought in an old phone I needed to fix up for my son. They were able to set it up with a new…read morescreen, battery, screen cover, and protective case for a great price and great vibes!

Great customer service affordable prices quick and efficient!! I recommend this location for your…read moredamaged devices I had a great experience!! I had three different services done to my phone and it was all complete within 40 minutes thank you cracked screens!!!!

Before Christmas my mother went in to buy a phone case. She bought one. Though once after she…read morecompared it to what she had before, it was not going to work. Mohammad, was very nice and pleasant with us and took care of what we wanted. If I ever need a repair or new phone case for me, I definitely would go back to him. He was GREAT! Especially since Christmas is a time when most people on the other side of the counter can have attitude. Sorry to say though this time it was me. Mohammad have a wonderful and prosperous 2023 Rhonda

I paid $300 to have my iPhone screen replaced, and the experience has been extremely disappointing…read more Within hours of the repair, the screen began lifting. I brought it back, and while they corrected it at no charge, that already raised concerns about the quality of the initial installation. About five weeks later, while simply holding my phone with no drops, no impact, and no water exposure, vertical lines suddenly appeared on the screen. At first they were intermittent, but by the next day multiple lines appeared and became permanent. When I brought the phone back, the technician began pressing down on the screen, which immediately made the issue significantly worse. The display became covered in lines right in front of me, and I have photo evidence of this. Despite this, I was told I would have to pay for another repair. They claimed it was due to physical or water damage, which is completely inaccurate. The phone was not dropped or exposed to water at any point. These issues began under normal use and escalated while the device was in their hands. The owner was also extremely rude and dismissive. He insisted that this type of issue can only happen from physical damage, which is simply not true. The screen showed clear vertical line failure and became significantly worse when their technician applied pressure to it in-store. Instead of acknowledging a likely defective part or installation issue, they made blanket claims that do not align with how these displays actually fail. A screen should not fail like this after just five weeks, especially following an already flawed repair. Instead of standing behind their work, they refused to honor their warranty and blamed the situation on "damage" that never occurred, even after making the problem worse themselves. If this issue is not resolved appropriately, I am prepared to escalate this further through a formal dispute, including a chargeback and filing complaints with consumer protection agencies. I would strongly caution others against using this business. A one year warranty means nothing if it is dismissed the moment you try to use it.