Good service good price Sean was very helpful and very respectful. I will for sure bring more stuff…read moreto him.

I put out a project for a phone screen replacement on Yelp and received a response from Smart…read moreRepair. The quote was comparable to other places so I decided to go here because it was closest. The total was exactly as quoted and the repair time was estimated to just 30-40 mins. Service was friendly. I would recommend to others and will return again if the need arises.

Super helpful! Last minute phone repair and still helped through communication and kindness. My…read morescreen was fixed in a instant they have the best prices lake Elsinore can offer:)

Daryl is AWESOME, he really goes above and beyond to fix your stuff!!! We've gone to his shop a…read morefew times now and he's always been helpful.

Dishonest, Unprofessional, and a Complete Bait-and-Switch Experience…read more I don't usually write negative reviews, but my experience with Pros Phone Repair was so frustrating and dishonest that I feel the need to warn others. When my daughter and I first walked in, we were quoted what seemed like a fair and reasonable price to fix her phone. She had saved her own money and was so happy to finally get it repaired. The employee clearly stated the price multiple times, and we left feeling good about the decision. We dropped the phone off and came back later to pick it up. The repair was done, but when it came time to pay, the price was suddenly much higher than what we were quoted. There was no prior call, no explanation, and no attempt to honor the original quote. I immediately questioned it and asked to see the video footage of our initial visit -- with sound -- to verify whether the price had been my misunderstanding or theirs. I made it clear that if the video proved it was my mistake, I was more than willing to pay the difference. Instead, I was given an excuse that it "takes time" to access the video from their Ring camera system. Days passed, and despite me calling multiple times to follow up, no one ever returned my calls or provided the footage. It became obvious they had no intention of resolving the issue or being transparent. To make things worse, we later discovered that the phone's camera stopped working after their repair. I called again to try and address both problems -- the price discrepancy and the new camera issue -- but no one ever answered or got back to me. At this point, it's clear this business operates with zero accountability. It felt like a classic bait-and-switch tactic: quote one price to get the customer in the door, then change it afterward and dodge responsibility when questioned. Adding to the concern, many of the so-called "positive" reviews for this store look suspiciously fake -- vague wording, no details, and profiles with no other review history. After my experience, it's easy to see why they might feel the need to pad their ratings. If you value honesty, integrity, and basic professionalism, stay far away from Pros Phone Repair. There are plenty of honest, reliable repair shops that stand behind their word -- this is not one of them.

Popped in while at the Outlets and immediately greeted by a warm smile and ability to replace my…read morebroken screen protector. The person who helped me was fast, knew what he was doing because it was super seamless and my phone looks new again. The cost was $20, so well worth the price to not scratch your fingers every time you swiped left or right. Thank you for providing a quick service and a smile.

I brought in two watches for batteries. The gentleman not only repaired them while I waited, he…read morecleaned them also The service was excellent and the price was great

I didn't realize this location was inside a Walmart, but I was very satisfied with my experience…read more The owner was friendly, helpful, and quickly resolved my issue. I was in and out within 20 minutes--great service! Clean area as well .

I was in need of a new car charger for my iPhone and this place just conveniently jumped out in…read morefront of me! On my way to do business at another store in the same strip mall, I saw this store and so I decided to drop in and see if they had what I was looking for. We were greeted by a friendly girl who asked if she could help. That is always a plus when the employees are friendly and ready to help. There were some that were not behind the counter. They were the cigarette-lighter plug-in type, but I don't like that those types are cheap In price, they're cheaply made and burn out fast. She steered me toward the car charger behind the counter. It was the Apple brand I was looking for, which is better quality that won't harm your iPhone. Pay the extra dollars and get the one that's compatible to iPhone. It was 20 as opposed to 40 at Apple. Score! There is a huuuuge assortment of cell phone covers. Most of the selections they had appeared to be of the hard type. I'm sure there is a bigger assortment than what I glanced at. I didn't look that closely, as that's not what I was there for. I noticed a sign upon entering that said they had cell phone plans and do repairs, but I can't really speak of that. So, if you're at the very least looking for a cell phone case cover or a car charger, then this is the place.

So pleased with this store! I was recommended by a friend who said Mike knows his stuff. My friend…read morewas right!! Mike said he doesn't believe the stuff Apple says. I can see why! The problem, My phone would no longer turn on. I thought it was a battery issue. Took it into Apple Store in Fashion Valley. They plugged it into a computer and told me my iPhone 6S was no longer going to turn on and it wasn't a battery issue or a screen issue. The also said they wouldn't be able to extract my data. I had no options, but to buy a new phone. I was seriously devastated about losing everything on my phone! I turned to GJ Wireless in hopes to get my data extracted at the very least, but I was pleasantly surprised to hear that he had got it turned on and in working condition!! 2nd surprise, the bill!! $60!! (I was quoted $700-$3,900 from a data retrieval company.) 3rd surprise, to fix the cracked screen on my phone was $40!! Lastly, Mike has such great customer service he stayed pasted his closing time to give me my phone back same day. All in all.. he saved my phone, saved my data, and saved me so much money! So extremely grateful!

This is our to go place! We've had a few repairs done here and I recently had my iPad's Pro 12.9…read morebroken screen repaired, and James- the technician who handled the job absolutely exceeded expectations. From start to finish, the experience was smooth and professional. Quality: My iPad screen was literally shattered, although the back side remained somewhat untouched (thankfully due to the cover) After the repair the screen looks flawless now. As a fellow engineer I know how difficult this task is--no dead spots, no touch issues, no discoloration. It genuinely feels like a brand‑new device again. The technician clearly knew what they were doing, especially considering how delicate iPad Pro screens can be. Efficiency: The turnaround time was impressive. They diagnosed the issue right away, explained the repair process clearly, and had the screen replaced much faster than I expected. No unnecessary delays or upselling. Value: For the quality of work and the level of expertise, the price was more than fair. I left feeling confident that the repair was done right. Final Thoughts If you need an iPad/iPhone screen repair, Phone Tech is someone you can trust. Skilled, efficient, and professional--exactly what you want when handing over an expensive device. I'm extremely satisfied with the results and would gladly return for future repairs. Thank you!!

Excellent and honest service!! Fixed my boyfriend's phone when it stopped charging and cleaning it…read morewasn't enough. Very reasonable. Highly recommended!!!

Thanks, they fixed my mobile and very cheap price , great service recommended everyoneread more

Shoddy work and refused to help at all afterward!…read more I paid $140 for an iPhone screen replacement. After a little while the screen would randomly be unresponsive, getting worse to the point where I had to force restart the phone to use it at all. Then it went BLACK. unusable. I took my case off and noticed the screen wasn't even glued down!! It was separating from the rest of the phone!(?) I took it back to the kiosk, and now all the sudden his English is a LOT worse than I remember. He tried telling me the screen issues are because I dropped it, even after I said I never dropped it. He wouldn't even listen to how the problem progressed, and how the screen still works sometimes - and that PROBABLY means it's just a loose wire and an easy fix. But he wouldn't even look at it. Insisted it was 100% broken and I would have to pay for ANOTHER screen. Shoddy work! Shady business people! Get your own phone fixed anywhere else!

I took my cell phone in because it wasn't charging and my chargers weren't seating into the port…read morevery well. Within 10 minutes they had my phone ready and they cleaned the speaker ports, and all of the other bottoms and switches. Price was less than expected and my phone works like new!! They repair just about any electronic device you can think of too; from PC, to gaming consoles to cell phones. You name it bet they can repair it. Highly recommend bringing your electronics here to get fixed before you trade the or toss them!!

Their service is terrible and their communication as well! I had to wait 4 weeks just for them to…read morenot fix my Mac ! Don't come here.