This is my 2nd or 3rd time at this establishment and I have honestly been blown away by the…read moreexpertise and knowledge. The last time I came here, it was a bit of a headache as we had a groomsman who was out of state and emailed their measurements but they kept saying they never received them and we had a mix up with a family member's attire. However, this most recent visit I came for my friend who is going to be a bride. She expressed what her wishlist was and they noted what would work with her build and physique. (I'm assuming) the owner(?) did not have the best speech abilities, but her knowledge and expertise on fashion and colors was amazing. They even sketched up a mock design of a custom dress for our bride. It was an incredibly educational experience. They noted they could custom-make the bride's dress and also discussed what would work in terms of bridesmaid and groomsmen attire. This establishment truly has my respect as they know their shit.

I booked a bridal dress try-on appointment online for Monday at 10 AM and received an email…read moreconfirming that the appointment was accepted. They had great selection, but the experience felt a little rushed and unwelcoming. A quick note about parking: The parking lot is located behind the building, down a small driveway that could be easy to miss if you aren't looking for it. Parking is also limited, with some spots reserved for businesses that no longer appear to be in business. When we arrived, we were greeted at the door and worked with two ladies who asked about my vision, venue, budget, and wedding date. They were knowledgeable about what I was looking for, but their communication felt very blunt, and I got the impression that they weren't particularly interested in working with me because my wedding was still a year away. It made the appointment feel a little less welcoming than I had hoped for as a bride starting the dress-shopping process. I do wish they had stated their recommended timeline for dress shopping when booking so brides can plan accordingly. On the positive side, I was able to try on seven dresses within the hour. They listened to my feedback about what I liked and didn't like and used that information to help narrow down the options. We did find a dress that checked all my boxes, although it was a few hundred dollars over my budget. They offered to hold the dress for 24 hours while I thought it over, but also explained that new dresses come in regularly, so there was no guarantee it would still be available if I returned. I appreciated being given the option to think about it, though the time pressure made the decision feel a little stressful. Overall, I appreciated the opportunity to try on several dresses and get a better idea of what I wanted. However, the experience could have been more comfortable and welcoming, especially for brides who are new to dress shopping. A little more guidance on the recommended shopping timeline and a warmer approach would have made a big difference.

I came to Milanico store one day before my son's prom and was amazed by service. Mila have a big…read moreselections of suits and tuxedos really good quality. My son pick one tuxedo he really like and Mila did alterations right away and 2 hours latter we left the store absolutely happy.

Attempted to visit this business on 2/12/2022. Business has apparently closed. Building is empty…read more No signage. No indication of new location. Nearby businesses say it's closed. Website still active. Telephone goes to voicemail. Left a message yesterday. No return call so far.

Just AWESOME BTA got me in the nicest TUX just a week before…read more the event. Very professional,thorough. Fit was all good and looked just fine.

Amazing customer service, make sure to call to make a appointment before coming down! I feel that…read moremaybe more chairs to wait would be fantastic other than that definitely will be coming back for our next child that goes to prom.

Let me start off by saying that the ladies who work here are literal ANGELS. They are patient,…read morekind, accommodating, and are truly there to help you find a dress that, in their owners words, "make you feel like a million bucks!" I visited Casablanca over a little less than a year ago now, and from my first visit to my very last, they were amazing. First off, don't be fooled by their smaller boutique, they have many dress options and were super accommodating on me wanting a long sleeve dress to cover my arm tattoos. They were totally non-judgemental and made me feel beautiful no matter what dress I tried on. I ended up going with a fitted mermaid style dress that was not what I expected- I originally wanted an a-line dress but somehow I fell in love with a totally different dress style. The dress was about 1-2 sizes too small, so we ordered the dress in one size up per the owner and 6 months later, my dress came in. Now, the only thing they didn't do was measure me at my first appointment, so unfortunately when the dress came in, it didn't fit me perfectly. It was definitely too tight on my arms and my chest area. They did say they could take out the dress and make alterations, but my mom felt that there wasn't enough room to let it out. They ended up calling the owner, who allowed me to look at a few new dresses that just came in while she checked if they could order my dress in another size up. Mind you, this was 3 months away from my wedding date, so I was really nervous that it wouldn't come in on time. I ended up trying on another dress closer to my original vision, a-line, long sleeve, and totally beautiful. Now this new dress was 2 sizes too big, but because of the original dress mishap, they said they would provide alterations for free! I was stunned by their kindness and their need to make what happened right. So now, 3 months before my wedding, I now had a new dress, and they were able to alter it to fit me perfectly. And listen, their tailor is literally amazing- so don't doubt the power of a great tailor, because the dress literally felt made for me after being way too big. To wrap it up, on my wedding day, my wedding coordinator did not know/could not zip up my dress. I'm going to skip all of the crash out moments (lol), but long story short, we called Casablanca, and they a) tried to explain it over the phone, then b) facetimed us to try and show how to get the dress to zip up, and when that didn't work, they literally drove down to my wedding venue and helped me into my dress. When I tell you these ladies are angels, I MEAN IT. I could not believe how much they were willing to do to make sure I was able to wear my incredibly beautiful dress. THANK YOU Casablanca!!! I cannot recommend them enough. You all are amazing and helped me feel "like a million bucks"!

I have to start off with Rowena, who is amazing at what she does! I came in with an idea, a vision,…read morea budget range, sample images, and although I didn't get exactly what I had envisioned, I came out with an equally beautiful dress within my budget. Made an appt for the next available Saturday which was 3 weeks away. My wedding is 10 months away, so I knew I had to give enough time for shipping. If all goes well, the dress will be arriving 4 months to the wedding, to which we have ample time for dress fitting. There are 2 main waiting areas at Casablanca, downstairs and upstairs. We waited downstairs until the previous party was completed with their appt, to which we then moved upstairs. I showed Rowena pictures, she pulled a 3 options out. I already knew I didn't like the way some of them looked, she then pulled out 3 more. Then I tried them on. By that point, I already narrowed it down to that 2nd set of 3, Rowena had picked out. Came back the next day with my mom and sister for final approvals. Paid for and ordered a dress that Sunday. The process for trying on dresses was seamless and painless, thanks to Rowena. She truly is amazing at her job and makes you feel so comfortable. As for parking, there are a few stalls in their garage, or you can pull up on the grass up front if your car can go off-roading a little bit. There's also street parking nearby, but definitely carpool if you got several people coming by with you.

The services are perfect!!! Their team work are awesome and easy to get what you need and want!!…read more The seamstress tailor my wedding dress perfectly fit and make my drapes sleeves become detachable that I can have different styles in Ceremony and Reception. The atmosphere is so comfortable that you will feel like they are old friends to spend time with, and serve you very carefully!

Update: I received my deposit back as a check beginning of October…read more Absolutely one of the worst experiences of my life. They have been extremely unprofessional, they forfeited my deposit for no reason letting me know via email when I was about to give birth, the salon is closed for "renovations" and I can't get ahold of them. I decided to go thru BBB to get an answer, I requested for my deposit back and they agreed, but nothing yet. It's has been 4 MONTHS!!! If I could give -100 stars I would!

I booked a Bridal First-Look appointment online for 10:00 AM and brought one guest with me. We…read moreparked at the Whole Foods parking lot and walked across the street. We worked with Olivia, and she was an absolute delight! From the moment we arrived, she made me feel comfortable and truly listened to what I thought I was looking for in a wedding dress. As we went through the appointment, she helped me refine my preferences and ultimately discover what I really wanted in my future wedding dress. I appreciated that she encouraged both my guest and me to pull dresses that caught our eye, while also selecting additional gowns based on what she was learning about my style. It felt very collaborative, personalized, and pressure-free. The entire experience was wonderful, and I felt genuinely well taken care of throughout the appointment. Another huge plus is that they offer dress rentals, which is a fantastic budget-friendly option for brides. 10/10 experience--highly recommend to any bride looking for a fun, comfortable, and supportive dress-shopping experience!

My experience with Masako Bridal was smooth sailing from first try on, thru fitting/alterations to…read moredress pick up. Olivia and Rachel helped me thru the process. It took total of 5 appointments and dress pick up. Initially I liked both Jenny Yoo Martina dress ( simple, elegant style) and then Lillian West dress ( Boho floral lace style) that Rachel brought out to try on last. But for 2nd try on appointment, Jenny Yoo dress I liked was sold before I could try it on again. Their summer sale event ( all dresses discontinued from their racks on sale, so they can make room for new dress inventory) was going to occur the following week. I knew at that moment that I needed to select Lillian West dress, as my other option since there was no other dress from racks I wanted to try on from inital appointment and this appointment. The style I liked was A line, v neck with nice dress train and not too gothic, over bling out. With that summer sale, they cannot hold inventory for customers as it first come, first served when the shop opens. I selected that Lillian west dress before it sells off the racks. Rachel honored, gave me the sale price $500 with tax. With the alterations too, cost for the dress was over $1600 with total price of just under $1,000 for both dress, dress bag and alterations together. What a steal compared to show" Say yes to the dress", all the dresses at Kleinfield cost way more and other dress shops on the island. With the fittings, seeing both the dress with wedding veil I bought from Etsy seller along with the pearl drop earrings from Amazon, image of me as bride was stunning and made me feel like I'm ready to say I do. Masako held onto the dress until day before my December wedding as I was nervous if my cats destroy my dress happiness. I got many compliments from friends, family and my husband's co-workers who thought that dress was beautiful along with make up, hair style I had done. Very glad I went with Masako and genuinely recommend to future and engaged gals to come here if you are budget friendly shopper as the managers will work with your budget and provide recommendations. Please make an appointment online as they are appointment only, no walk in are allowed. Parking is at Whole Foods parking lot and walk over. But if you are picking up dress or having it cleaned/preserved, you are allowed to park in their assigned stalls, that way you do not carry that heavy thing across the street.

Service selection and value five star. Who Finley knowledgeable and unique handmade apparel from…read moreJapan kimonos. Excellent quality, crescent ship and value. Definitely a sleeper that I'm sure get busier and busier.

I enjoy visiting this boutique when we return to the islands for a visit. What I like about…read moreManuhealii it is easy to order merchandise online but sizing can be a problem. The parking is always a problem but the location is ideal for Honolulu. I've been a follower of Manuhealii for 20 years and the styles have changed as well as fabrics.

Have to puck and choose your style and patterns bur I love their cotton dresses. ESu, well made,…read moregreat quality.

I used to love shopping here, 10 yrs ago. But I walked out…read moreempty handed today. I'm just not into their colors or patterns. Most were too bright/loud for my liking.