Great place Great people , Just keeps getting better !!!!!........ ! …read more...... ..

I've had enough...This place is a joke. It's been several months of nonstop bull. There are some…read morestaff members who are great like the two ladies I've met at the front desk. The PT staff is great but the nurses/cnas leave much to be desired. There is maybe a third of the staff that's great and on it but the others need to be held accountable for their actions. Weekend and night staff will leave patients sitting in their own urine or feces for long periods of time. The social worker onsite is rude and only professional in front of other people. She's very passive aggressive with comments. They come and take stuff out of patients closets and give it to other patients to use twice I've had to retrieve my family members jacket that has their name on it from another patient or the staff will use the patients personal items and steal their personal drinks and drink them. When the upper management leaves on the weekend and at night the staff gets really loud shouting to each other and laughing up and down the halls when patients are sleeping. Counted several times over the last several months where they leave patient lights on and don't respond for close to 30-40 minutes. The response given to me was they are all on break.(everytime?) it's not just been the one night or day. Wonder how many patients have had medical emergencies that they don't address right away. They feed diabetic patients nothing but sugar when their restrictions/preferences are listed at least from what I was told from other patient's family members and from my own observations, are they trying to send them back to the ER. Or the patient whose daughter told me has diverticulitis and they feed her items that can cause flare ups. The cnas come and take pull ups and wipes from other patients because according to them there is not enough supplies. They do this while in the middle of cleaning others up. That's a nice way to cause cross contamination and cause other patients to develop rashes/possibly catch diseases. I'm sure the CDC, OSHA and the state would have a field day. I'll be sure to be filing a concern with the state.

I've worked with Kris at Kore Rehab for many years, from general gym recovery to prehab and rehab…read morethrough a complex, three-step surgical process that ultimately repaired my ACL, PLC, and meniscus. Kris does not use a one-size-fits-all or standardized program--everything is tailored specifically to my injuries, surgeries, athletic ability, personal goals, and adjusted continuously based on my progress. His knowledge, attention to detail, and individualized approach truly set him apart. I'm incredibly grateful for the care, dedication, and support he's provided throughout my recovery and cannot recommend Kore Rehab highly enough.

Been going to Kore Rehab for nearly 3 years to work on a few different problem areas and have seen…read moregreat success. Builds great programming so I can keep being as active as I want to be. Highly recommend. Office has great workout facilities and love the recovery cold plunge and sauna.

I was there observing the workers there with other people, and I was amazed of the compassion they…read morehave to others. In short words Thank you to Jose Rodriguez, Jesse's Naputi, Bella Olmos, Romon, Ashley Hysell, May, Kayla Cook, Maheli Bojorquez, Alexia Martinez-CNA, Maya, Bertha, Smilta, Andrea Duran, Karen, Heriberto -cook, Adreonda - maintenance Cleaning, Emily and Gilda - cafeteria, PT=Alexis, Jasmine, Cora, Christian, Perry,Emily Hard working people, with a lot of patience and compassion of the heart towards people. If only people would actually spend all that day and time is much as I did from 8 o'clock to 930 at night every single day for two months you would see what I see. I do give me a five star it's a lot of work, and every patient has different problems and situations in her life thank you. You are a gift from God

This is not a skilled nursing facility this is a business. What I witnessed here not just for my…read moreloved one's care but her roommate as well . Disgusting. Me and my family were constantly visiting and what we observed. Disgusting

The air conditioning went out in this nursing home 5 days ago during a heat wave and they still…read morehaven't had it fixed WTH

I wouldn't have a dog there. Dirty, rats, etc., can't say enough about it was patient for 8 hours,…read morehad the EMTs take me to a better place.

After end-stage osteoarthritis in one leg and two fractures in the other, I found myself--a…read more77-year-old gal who had never been hospitalized--facing a non-weight-bearing recovery. My doctor recommended Sundance Creek Post Acute in Banning, so I went online to do a little research. Sundance Creek did not have the greatest reviews but then again the other facilities in this category did not fair that well either. So Sundance it was! It is established that online reviews for rehab centers can be mostly negative and grim. I decided that since my stay went as well as it did, it was incumbent upon me to make sure that my positive experiences deserved to be shared with others so that there is hope for those who are seeking a facility that offers promise. Following is my takeaway: EXCEPTIONAL CARE: All of the CNAs and LVNs were caring, helpful, and even funny, but I have a special shout-out to Louis Obioha. He has a truly caring CNA heart. If you had any anxiety before his shift started, his calming presence, while very caringly addressing your needs, leaves you with an "all is well" feeling throughout the rest of his shift. MEDICATION CART: "Singing Danny", Karla and Vanessa (LVNs) brought their knowledge of all the medications that you should be taking along with much cheer to the daily med passes. EXPERT THERAPY: The physical therapy team is top-tier and abundant. Their knowledge and encouragement were the primary drivers of my recovery. FACILITY & COMFORT: The facility is "clean as a whistle" thanks to Mr. Longie, who is hard at work by 4:00 AM., who takes great pride in his clean and shiny floors! The housekeeping staff were very thorough with their daily sweeping, dusting and mopping of our rooms. My room was very clean and bright, the bed was comfortable, and my linens were changed daily. LEADERSHIP: The Director, Mr. Brett Kendrick, is an empathetic leader who ensures every patient's needs are met. He wears many hats. Organizer. Peacemaker. Overseer. Facilitator and is able to pick up the slack of others when necessary. He truly is the anchor of this facility. SOCIAL LIFE: From bingo and crafts to church services, there was always something to do in the activity center. My only minor gripe is the food. For the Love of Benji. Can nothing be done to make institutional food palatable? That said, I have to tell you that my choice to stay at Sundance Creek was the absolute correct decision to make. I do not regret the option that I chose. If you need skilled nursing and rehab, Sundance Creek is absolutely worth your consideration. I am including a few pictures of what happiness looks like.

I am writing to formally express deep concern and outrage regarding the treatment my aunt received…read moreduring her stay at your facility. What my family and I witnessed was not just disappointing, it was inexcusable! From the moment she was admitted, there were immediate red flags. Despite the presence of numerous staff members, basic standards of care were not met. My aunt was repeatedly left in soiled garments for extended periods, and critical medications were delayed or entirely missed. The neglect was not subtle....it was blatant. Angelica, who was assigned to her floor during several shifts, exhibited a level of indifference that was both shocking and dangerous. Rather than tending to my aunt's needs, she seemed more concerned with avoiding responsibility. On one occasion, I personally witnessed Angelica ignore multiple patient call lights, including my aunt's, for nearly an hour. Melissa, another staff member, displayed an alarming lack of compassion and professionalism. When asked direct questions about my aunt's care plan and physical therapy schedule, she responded dismissively and without any clear knowledge. It took over a week for any form of physical therapy to be initiated. And by then my aunt's mobility had severely deteriorated rapidly. Amanda's conduct was perhaps the most disturbing. She was observed speaking rudely to several patients and was especially careless during basic hygiene care. There were several days where my aunt was not bathed, and her wounds which should have been routinely cleaned and monitored were visibly worsening. Amanda never once acknowledged this or reported concerns, despite it being her direct responsibility. The facility itself was in disarray. It smelled strongly of urine and feces. Patients were heard crying out for help, and some were even seen wandering unattended. This is not a safe or healing environment. When I brought these issues up with the director of the facility, the social services director I met with passive indifference and redirected me to a case manager, Melinda, who seemed more interested in placating us as a family than taking action. Every conversation felt like a bother rather than genuine concern. To add insult to injury, when we decided to transfer my aunt to hospice care due to the rapid decline in her condition they still were completely unaware of what was going on and of her case. She was treated worse than a dog. There may have been a few nurses who tried their best, but isolated acts of kindness cannot undo the widespread and consistent negligence that led to my aunt's decline. This experience has been nothing short of traumatic for me and my family. I urge anyone considering this facility to think twice. The level of carelessness, unprofessionalism, and outright neglect we encountered has had lasting consequences. No one deserves to be treated this way especially not our vulnerable loved ones... there needs to be a better standard of code for this facility and they need to be held accountable for their actions! In other words if you have a family member in need of care I would steer clear from this facility. Hell you'd probably be better off taking care of them at home with no experience.

I stayed for about 30 days and I was pleasantly surprised. The staff was professional,…read moreknowledgeable, and friendly. The staff went out of their way every day to make sure my every need was met. I came in with a serious health issue, and am going home a much better man. I hope that I never need their services again, but if me or my Family ever do, I would choose Oak Glen Acute Care again. BIG SHOUT OUT TO: Irene my wound care nurse... fabulous. Ed, my Physical Therapist. I'm stronger than I've been in years thanks to him. Joanne, my morning nurse, always started my day with a smile. Reyna "the queen nurse," and Sara my day nurse. Everyone was great and made my treatment easier by explaining exactly what was going on and what they were doing. Thank you all for everything!

They say stuff to you you will get x tra help like med to get you moving to get to therapies to…read morerecover or simply eye drops fish oil! Bub they have no intent to wate you out till your gone back to your doctor and your discharge

ive been getting therapy for a minute now and let me tell you it was worth moving to this place…read more Jackie and Emily are on point with appointments and reminders. The doctors are super professional and considerate of my situation. Almost feels like family. Plus there's coffee a snacks lol yeah. I thank you guys!

After living with back pain for over 25 years, I had nearly given up hope of ever feeling strong or…read morepain-free again. I had tried physical therapy at a large, well-known institution nearby, but nothing truly helped--until I found Jordan River. The care I've received here has been life-changing and life-giving. Thanks to Drs. Farris and Fuad, I now have the strength to garden, spend hours baking in the kitchen, and even go hiking--things I thought I'd lost forever. Before, even the slightest touch to my back made me want to crawl out of my skin. Now, I have hope for continued healing and a quality of life I haven't felt since my teens. I am deeply grateful.

I can't say enough about Maryanne and Peggy! The sound of…read moretheir voices and care that they gave was over the top excellent! Being check on throughout the night was so important to us. Once kaiser help me get past my Ceasars my family loved coming to visit and knew I was finally gaining some headway! Once you get past the load fat in the room next to mine it was cool. They made sure to keep the menu in a good rotation as well! Thanks girls and thanks David Eric

Do not put your loved one in this place. 80% of the CNA'S don't provide proper care for patients…read morethat can't advocate for themselves. Evening and overnight nurses other than 1 withhold meds and laugh about it if you anger them by complaining. Social services is a joke, activities director has zero people skills. Food is horrible. Administration staff is difficult to get in contact with. House keeping doesn't properly clean patients rooms. Staff goes through belongings as patients sleep. Hoyer lifts barely work, 3 hoyers too 100 patients. Patients dropped while being lifted with hoyers, shower room smells of mildew. There are a few good employees but the bad ones make it harder for the good ones.

Ohhhh ladies! Run don't walk to AllStar! Very nice treatment and friendly staff. Darling Franz was…read morewonderful as was all the handsome therapists. I look forward to coming back! A+++

All Star Physical Therapy truly lives up to its name. From the moment I walked in, the staff made…read moreme feel supported, understood, and encouraged. The therapists are highly knowledgeable and take the time to explain every step of the process, making sure the treatment plan is tailored specifically to my needs. The facility is clean, organized, and stocked with everything needed for effective recovery. What stood out most was how attentive and consistent the team is -- they genuinely care about your progress and motivate you to push toward your goals without ever feeling rushed or overlooked. Thanks to All Star Physical Therapy, I've made great progress and feel stronger, more mobile, and confident in my recovery. I highly recommend them to anyone looking for a team that goes above and beyond for their patients. Thank you