Absolutely unprofessional and lacks knowledge of what he is doing. He came to fix the boiler which was not igniting. With a simple research about the boiler not igniting on google or youtube, the basic recommendation is to test/replace the ignitor. He didn't even test the ignitor (I doubt he even knew such things exists). During his visit, he unplugged and replugged some wires. Literally, just disconnecting the wires, blowing it to remove any dirt and reconnecting again. Then out of nowhere he came with a diagnose saying the ignitor control box (not the ignitor spark) may not be working and he needs to get it. Now he hands me the invoice of $168 for the visit. I was under the impression that I would be paying him for the visit and parts once he fixes it (that is how everyone else works). He insisted to pay upfront and he would come back with the parts at his earliest. He didn't come that day (mind that it was a cold winter and we were out of heat). Next day, he calls up in the evening saying he couldn't find the part and he needs to get it shipped from another state (really...) and tells me that it will cost around 6-700 and would take at least a week. Being frustrated I almost decided to go with a new boiler. As I was collecting the estimates for a new boiler, I came across another technician who offered to help. I told him I am not going to pay him upfront until the unit was fixed and he was fine with it. He came took a look, did some test with the voltmeter and found out immediately the ignitor was faulty. He drove to the nearby home depot bought a $40 ignitor and replaced it. BOOM the heating was working again. Not anything rocket science there like what Alex was thinking (importing parts from out of state, spending 6-700 for parts and some more for labor).
Long story short, Avoid this guy. I hired this guy as I support local businesses, but I feel that giving honest reviews is helpful for others who may not fall into same circumstances. read more