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    Recommended Reviews - CDRS

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    11 years ago

    Great business!!!! Went out of their way to fix my RV. Love that they came to us. Definitely will use this company again.

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    People searched for RV Repair 133 times last month within 15 miles of this business.

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    Hometown RV - Closed on Saturdays.

    Hometown RV

    (14 reviews)

    My wife and I Traveled to Carol Stream to potentially purchase a Phoenix Cruiser Tony Junior had…read moregiven us a video walk around of the unit prior to our departure from Tulsa. First we would like to complement him on his presentation pointing out a couple of very minor cosmetic along all of the good. The coach was everything it was presented to be and we enjoyed our drive home. We would highly recommend Hometown RV, Tony Senior, Sue and Tony Junior were very knowledgeable, courteous customer focused. We met some of their employees who shared their commitment to customer satisfaction. My wife and I highly recommend Hometown RV

    I think Sue and Tony were great, but the RV we rented really needed some TLC. Considering the…read morecondition, I don't think we got a value at $250 per day. Here were the top annoyances: Air Conditioning - Broke completely in the middle of our July trip, the mechanic said it was quite old and missing some screws. It wasn't possible to fix on the road, so we had no AC for 4 days. Sensors - Many of the key sensors were inaccurate. Ex: black tank level, water level. This proved very challenging for first time RVers like us, who didn't have a feel for how often to empty or refill tanks. Door - The screen door was missing a piece of plastic, which created a hole for bugs to come in and the door itself required a VERY hard closure to latch. My kids could rarely do it themselves. Awning - Not functional; directions in troubleshooting book didn't match type of awning on our RV. Generator - Shut off inexplicably a few times. Mattress - VERY old and worn. Electrical panel - Literally kept closed with duct tape and wouldn't stay closed. Easy to accidentally turn things off. Privacy curtain - Held back with duct tape. Easily knocked open.

    Arts RV Service Center

    Arts RV Service Center

    (47 reviews)

    Great service and staff. Storage for RVs is reasonably priced and secure. Highly recommend.read more

    The first thing we did upon arriving in Chicago was call the company to confirm a pickup time for…read moreour camper. Initially, we were told that it would be ready at 1:00 PM, but later they informed us it wouldn't be available until 3:00 PM. No apology or compensation was offered for this change. Regardless, we decided to arrive early and be on time. We got there at 2:30 PM and unfortunately had to wait until 6:30 PM -- a total of three and a half hours -- to receive the camper. To make matters worse, we were informed at the moment of pickup that the two kits we had added to our reservation -- the bedding kit (which included towels, sheets, pillows, etc.) and the kitchen kit (with plates, cutlery, glasses, etc.) -- were not available. They told us we would have to go to Walmart ourselves to buy all those items, because they "didn't have time" to prepare them. On top of that, the camper was damaged. They told us that the awning didn't work and that if we wanted one, we would have to buy it ourselves. The camper was also handed over with the toilet tank completely full, which we had to empty on our own. The water tank was not filled either -- they only took care of it after we pointed it out. Additionally, the generator failed to start on multiple occasions and only worked on the third attempt. This gave us no sense of confidence, and we left feeling anxious about potential issues during the trip. The staff were not friendly at all, and the service we received was far from professional. We felt neglected and poorly treated throughout the entire process. Our experience with this company was very disappointing. After having to go to Walmart to buy all the basic essentials that we were counting on, and after waiting over three hours to receive a damaged camper, we were unable to reach the campsite we had booked as our first stop. We had to spend the night in a parking lot in Chicago, which was a complete disaster. We are extremely dissatisfied and will not book with this company again, nor will we recommend it to others.

    CDRS - rvrepair - Updated May 2026

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