Can't say enough good things about this place! The staff is seriously the nicest around -- always…read morewelcoming and happy to help. Even if they don't have what I need in stock, they go the extra mile to help me track it down somewhere else. That tells you they actually care about helping people, not just making a sale.

Been going here for years, they always have what I need or they will get it and offer some good…read moreadvice as well

I had called ahead for a thermostat for my truck cause of overheating issues, obviously I couldn't…read moredrive the truck the day I called so I waited for the weekend when I'm not at work to make it in on time. I finally go in to this shop and I asked for the thermostat and I wanted other stuff , the guy asked me why I didn't pick it up the day I called and he persistent to be a smart ass with me instead of just taking my order so I can leave. Like who cares what happen to my truck just take my money and give me my order no need for the small smart ass talk you have customer waiting

Great neighborhood auto store. Been going there 30+ years now. Tony has always been helpful,…read moreknowledgeable and very friendly.

horribly dishonest company. i needed a replacement glass section for my van. i called on monday…read moreand was told they had my part. bad streaking within the tinting is a known problem so i specifically asked if someone could inspect the glass for the streaking. i explained that i was over an hour s drive away. i was told on monday that the glass was perfect. i called back tuesday to confirm the glass was still on hold and asked the second man if he could please inspect the glass for syreaks in the tinting. he also said it was excellent. i went to get the glass and it was heavily streaked. it was shit! both men lied. they never did inspect it or saw the streaks and lied thinking maybe i would buy it anyway. whether i spoke to a manager or someone pretending to be m anager, the only responses my complaint got was amused smiles.... subtle smirks saying "oh too bad..you drove over an. hour for nothing: unless you are absolutely desperate with no other source for a part just be smart and pay a little more if you have to, but try to find a more honest company to deal with.

Always a wrong or broken part when I order something from this disasterous place, all these years…read morein businesses and can't seem to get t together. Buyer beware, if you get something go pick it up yourself!!!

The young lady who helped me was very kind and professional. She made the whole process smooth and…read moreeasy. Great customer service

W&W is My number 1 Used Auto Parts place when I need a specific higher end part…read more I've had worse than horrible experience with a local LKQ yard..but these guys know hot treat a customer and willing to help. Their pricing is right. They even let me in to the yard so I can browse around to find the wheels I liked . My best experience of all. I also liked Pooles Pull Apart at 3021 W 135th St Robbins, IL 60472 United States older vehicles here tho.. Looking forward to using this location in a future.

Amazing parts and service! Honest and knowledgeable! Expert help and they went the extra mile.read more

Absolutely unacceptable experience with Jayco and Rick's RV…read more I bought my Jayco camper brand new just a year ago, and it has now been sitting in Rick's RV's service department for over a month for warranty repairs I was told would take two weeks. During this entire time, I have received zero updates unless I call them myself. Meanwhile, I am still making payments on this camper and paying for storage I can't even use because my camper is stuck in their shop. This has completely ruined my family's summer camping plans, and it is beyond frustrating that a brand-new camper should need to be in service for over a month without clear updates. To make matters worse, Rick's RV told me I could come pick up the camper without a working stove (which is under warranty) so I could use it. How ridiculous is it to pay $27,000 for a camper only to be told I can take it without a fully functioning kitchen because Jayco and Rick's RV can't figure out whether to replace the stove? The lack of transparency, accountability, and customer service from both Jayco and Rick's RV is outrageous and should be a serious warning to anyone thinking about buying from either company. They have my money, but I don't have the working camper I paid for, and they don't seem to care how this impacts their customers. If you are considering purchasing a Jayco or working with Rick's RV, think twice. Their customer service ends the moment they get your money, and you will be stuck chasing them for updates while your plans and wallet suffer. I am posting this publicly because I want others to know exactly what kind of service they can expect.

Extremely knowledgeable and easy to work with. What he said is what he did. Highly recommend this…read moreshop for anyone that needs work done on their RV. Thanks Frank.

I'm so pleased with Frank and Illinois Truck & RV Repair! He came out right away, TWICE, for two…read moredifferent issues with my new toy hauler. Small items but important. But when it's raining and 41° I need the furnace to work. Thank God he was able to come out and quickly diagnose and solve the issues. He let me know when he would arrive, arrived on time, and kept the area clean where he worked. Super pleased!

1985 Honda Elite CH250. Needed new tires. Noone in Chicago wanted to touch my 10 inch wheel…read morebecause its kinda dated. I called Rich's & they told me to come on the open the next day. I was there at 9:00. Jack grabbed my wheel at 9:03, I was out the door by 9:30. Dialed! They said they were going to do something... and then did it. Props. Jack was awesome and make sure of direction and also balanced the wheel. Jack is absolutely an asset to Rich's Yamaha! Buy him lunch today, from me, on the companies dime.

I bought a Wolf Jet II from them in March, after about 2 months of use I had problems starting, I…read morehad to tow it there, after 1 1/2 weeks I callied to see why it was taking so long, they said they were 2 1/2 weeks behind. Why didn't they tell me when I first called them? A few weeks later I had a similar issue and now I have been waiting for 2 1/2 weeks for them to fix it. They should have fixed it by now, but I haven't heard a peep from them. While the staff is friendly and helpful, they need to communicate better. I have no idea what they are doing to my scooter, or if they are doing anything. Yes, they have a small service staff but something should have been done by now. I am very disappointed.

This review is strictly for the service department. I called on Saturday to inquire about oil…read morechange prices. The man I spoke to was friendly, cheerful, and extremely helpful. After giving him the year and model of my vehicle, he informed me that I had two different price options due to the turbo: $37.99 or about $68 for synthetic. I went with the cheaper option for now but will go synthetic in the future. He also stated they go by appointment only on Saturdays but they had a cancellation so I was able to get a 10:00 a.m. appointment. After arriving and completing the rebate for my oil change, I took a seat in the waiting room. What a cozy space! A small kitchenette houses a coffee machine and a mini fridge holds bottled water. There are also drink and snack vending machines. There are some toys for the kiddos and a nice flat screen TV with Direct TV. Deep-set leather chairs (four of them) cushion you and are super comfortable. There is also a love seat for additional seating. While waiting, one of the service advisers came into the waiting room and asked those of us waiting if we'd like water or coffee. Even though we were all capable of getting it ourselves, that gesture was a great representation of their level of customer service. My entire stay was about an hour which is what I expected. I wasn't in a hurry and I know from working at dealerships in the past that Saturdays can be quite busy for service departments. Charlie, the assistant service manager, was who I dealt with. He was extremely helpful from start to finish. The other gentleman, I think his name was Eddie, was very helpful, too. Besides the oil change, my car also had a leak somewhere near the transfer case, so I left the ol' girl behind so the necessary repairs could be made while still under warranty. I was given a loaner vehicle to drive while my car was being serviced, which is fun because it's always nice to have a brand new car for a few days. Zoom zoom. The dealership itself is beautiful and all of those sexy, brand new Mazdas were enticing, but I didn't go near the showroom as I wanted to avoid the temptation. I've had my car for six months so I am definitely not in the market for anything any time soon. The hubby is next in line for that and I have no doubt that when we are ready, we will purchase from here. We love our Mazdas and every employee I dealt with here has given me confidence in being lifetime Continental Mazda customers.

I took my daughters 2017 Mazda GX-5 with the touring package to the brushless car wash this…read moreSaturday morning. When I left the car wash the right passenger side mirror was loose and I could not adjust it. I called Continental Mazda. I was nervous the service rep calmed me down asked questions about the mirror. He asked me to bring it in. I brought it in and they fixed the mirror within 20 minutes. I really appreciate the outstanding service on my last minute notice. Outstanding service.