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Hanover Park, IL

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CD One Price Cleaners

3.5 (54 reviews)
InexpensiveLaundry Services
Closed • 7:00 am - 7:00 pm

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Halal G.

Incident date: 12/13/2018 Mind you this review is based on how i was treated badly after being their customer for 5 years now. I dropped off my winter coat on 12/12 for dry cleaning. I picked the same evening and today 12/13/2018 when i checked the coat after removing the hangers and tag as I was rushing to work i found they did a very sloppy job on the pressing part. I walked into the store around 8:30am and the Manager (forgot to note his name) attended me. I described him what i feel is a sloppy job done on the coat and asked him to refund the money as I wanted to go some place else. Right away his demeanor changed and the first thing he said "This is like a car wash, we dont refund money" in a classic thug style! Kudos to you Manager. I think hes living under a rock. He said its not CD one cleaners policy to either refund or even credit the money to my cd one account so i could use it for future. I told him its not correct because in the past they have given me credit if something wasnt done right. He looked into my account and said we cant do that because 1) I didnt bring the original hangers 2) The coat didnt have the original tag He also said "how do i know that it is the same coat" and when i said look in your system, his reply was dont worry about the system. So let me say this to CD one cleaners then why do you have POS terminals (which is system of record) if your own manager is dis-regarding them? After this i got very upset and used some unwarranted language which i am also not happy about and I apologize for that. Still this doesnt prove the manager is right. The manager needs some serious customer service skills to calm the situation. Oh yes, icing on the cake he asked me to get out of the store or otherwise he will call the cops. Seriously dude for $3.97 you will call the cops and indirectly accuse me of lying but you arent worried that you will loose a long time customer? I guess not. Also, i tried to lookup cd one cleaners policy, nowhere i could find on their website the fine print read to me by the wonderful manager. I totally forgot to ask him to show me the policy, probably he would have said dont worry about it. There are many small operations out there that will do the job right to keep your business, but not CD one cleaners (hanover park branch) since it is a 500 fortune company who doesn't care about the quality they deliver because they have you by the collar to kick you out of their store.

This is my son's suit for his first communion tomorrow. When I complained to manager Carlos, he told me that I should have showed it to them

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5 months ago

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3 months ago

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7 months ago

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3 years ago

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3 years ago

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3 years ago

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8 years ago

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15 years ago

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14 years ago

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8 years ago

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4 years ago

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8 years ago

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9 years ago

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6 years ago

Quick service, friendly staff even while wearing a mask I could tell they were smiling.

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7 years ago

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7 years ago

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6 years ago

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4 years ago

I've been coming here since they opened up and have always had great service! I wish I can give more stars! Highly recommend

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11 years ago

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11 years ago

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13 years ago

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8 years ago

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9 years ago

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14 years ago

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20 years ago

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12 years ago

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6 years ago

I rarely need dry cleaning, but when I do I will continue to choose this CD One. Service is excellent and quality is great

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7 years ago

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6 years ago

It is fast, cheap and reliable. Have never waited in line and staff is very friendly.

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7 years ago

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13 years ago

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8 years ago

Great, friendly staff! Clothes always look nice. Quick in/out service. Will continue to take my laundry to CD One.

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13 years ago

Just came here today and I needed something done ASAP guy in the front help me out real quick. Good service like always.

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10 years ago

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8 years ago

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10 years ago

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10 years ago

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8 years ago

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11 years ago

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11 years ago

Customer Service was good, clear on procedures, cost and when to pick up personal items.

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Review Highlights - CD One Price Cleaners

“Me and my husband been going to the Hanover Park location for over 4 years.”

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Family Pride Quick Wash - We remodeled our laundromat with the latest technology. With options to use coins or credit card. All brand new washers and driers.

Family Pride Quick Wash

(24 reviews)

$$

We have been here several times now & the facicilites & machines are always very very clean! (can't…read morestress this enough) There is a small bathroom in the back that is actually clean as well, so unheard of at public places like this! Tonight we met the owner for the first time, he was walking around greeting everyone & wishing everyone a happy Thanksgiving. He seems to know some by name! How cool is that! Talk about a man who cares about his customers, he shook our hand & thanked us for coming to his establishment. We'll continue coming! -forgot to mention that all their machines take quarters or credit card & even Apple/Android pay! So convenient!!

First off. Is my first visit to this location. Not impressed! The SMELL is awful. I only stayed to…read moredo my laundry because I did not have time to drive around @5 o'clock in the morning looking for another place. The SMELL smells like when you leave a load of laundry that finishes without it drying & you go to get it out of the washer. Maybe the smell is coming from the Mop Bucket around the corner in the back. Or maybe there is a leak somewhere ? The television had no remote, no music in there. The whole time I was in there I heard rattling rooftop. Sounded like the roof was going to rip right off. Also 2 different Spanish men entered the back entrance of the building. Not together, separately about 5 mins apart. They looked seedy to me. They said nothing to me. Didn't seem to have any purpose there. Both of them went to the area around the corner in the back of the Laundramat near the Mop/Bucket. Maybe is was a Drug Drop??? I noticed "after" they entered the back building entrance the door would not stay closed. Kept swinging open. I certainly will never return to this location. Not much parking at all, It smells discusting & I did not feel safe there. Besides that the way the Laundramat is set up inside lacks convenience!

CD One Price Cleaners - laundryservices - Updated October 2026

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