This was a very WONDERFUL experience. My daughter bought me a very nice Coach purse, BUT I hate short handles, you know where the purse is in your arm pit. So onto Amazon I go, find longer handles, which matched perfectly BUT were way too long. So called a few cleaners, very unfriendly on the phone and certainly not accommodating considering it was a very simple cut 1 end of the strip and fold it over the clasp and sew...LITERALLY THAT WAS IT. I have no sewing machine so I could not do it myself. One was downright rude and was going to take 7 to 10 days because they send it out. Called Bharti's and WOW...talk about so friendly on the phone. AND would do it same day and a a price not more than the purse. So drove there and man, he was just as nice. Dropped it off and when I went back the ladies were just as super nice and they were cut and sewn perfectly. Clipped them on and could not be happier with the workmanship and the NICEST PEOPLE EVER. Found my new cleaners....AMAZING PEOPLE...THANK YOU. read more

Very dishonest Mrs. PATEL. Brought 2 pair of my sons pants in for shortening. Never gave information on how much or can we pay by check, charge, or does it need to be cash. Just will be ready monday. I got home and texted her immediately to find this information out. I know she received it, but she never responded . That was 4 days before they would be ready. She sent me an email when they were ready. Again I reached out to see how to pay her. No response. Picked them up and she said cash. I told her I reached out to her twice about payment. She didnt care. It was cash. Between my husband and I going through our wallets for $50.00 , she was paid. But asked for a receipt. Now she doesnt understand what we are asking. She calls her son and very rudely said its only cash, no receipt. Not a good way of doing business. To ignore your customers. Hope my sons pants fit. They are part of suits. read more

I went to them on Thursday June 18th. They told me it would be ready on June 20th. When I called I asked them if I could pick it up Monday bc I work right there. I came in Monday and it wasn't ready. Not sure why the said the 20. I double checked my receipt. They seemed nice enough. I wasn't really greeted coming in as a new customer. I was a little disappointed they didn't steam it. I didn't know I had to ask as a new customer they could have offered. I ended up picking it up on Tuesday. I was hoping to like them bc they were so close to my work. I was looking for a new place. I wasn't told Thank You. Please come back. Anything. I felt like I inconvinced them in a way read more

Bharti's is my neighborhood dry cleaner and tailor the work they do always exceeds my expectations, and it stands the test of time. They can do the simple stuff like getting stains out of clothes, hemming and alterations without worry, but when you have a challenging item....they will amaze you with the results. Hockey jersey need repair?? DONE! Lucky interview shirt needs collar fixed? DONE!! My son has a stuffed dog that over the years has needed what we call "spa day" at Bharti and each and every time we bring it in to get patched the work is amazing, I mean seriously they put new eyes in him, sewn him up, re-stuffed, and at this point could be a contender for the $10m stuffed animal. This is a place that should be at the top of your list when you think cleaner and should be the only name when you think tailor. read more

Bharti and her husband are very knowledgeable on Indian garments and cleaning process. They informed me of materials that they were able to clean properly and materials that would melt in the process. They help me remove plastic buttons that would melt and replace them with those that would endure the process. The clothes came out, smelling, wonderfully and looking like New! When I dropped off a second load, I was promptly called when my order was done. Really grateful that the service is available in the Chicago area! read more

I may be a bit biased with this review because my dad knows the owners but they have done great work and are so nice to us when we come in! I've brought my bridesmaid dress here to get hemmed, my sister has brought numerous dresses here too. Recently, we brought Ryan's suits for our wedding to get tailored and Darius was very nice and gave us suggestions on length of pants cause we know nothing. They work decently fast too (depending on what you bring in) but they said they could finish Ryan's two suits within a week! So far I have been satisfied with everything they have done for us! If you're in need for alterations, check out this place! read more

I had a sari top stitched here. They were able to do a rush job and finished it early, but no one called to tell us it was done early. I was given a top but it was not the design I had asked for (wrong back shape, not as low cut as I wanted in the front or the back, no band beneath the bust), but it fit well enough (except my chest hangs out the bottom). It is unfortunate because it used all the fabric I had so I just bought a different top that looks ok with the sari. The top was really expensive especially for the quality of the job. read more

Bought my son a nice cashmere coat on clearance but the sleeves were too long. We almost didn't purchase it. But I knew this place could take the sleeves up and did a perfect job! I take all my clothes here and have been very satisfied! read more

I had just recently heard about this place so decided to give it a try but only for dry cleaning. I haven't yet checked out the place for it indian clothes alterations. But my concern for indian clothes dry cleaning without ruining it was certainly gone. The place is expensive even for indian clothes dry cleaning but at least you will be carefree about your clothes being ruined for any events. read more

Bharti did a fabulous job with my dress! She saved me $75 (by fixing my bridesmaid dress and preventing me from buying another bridesmaid dress at the last minute). She was super quick and very communicative about the prices. This is not the first time Bharti has saved my family or friends from a dress disaster! Bharti fixed both my friend's (bridesmaid) and my sister's (wedding) dresses. She fixed them in a short timeline and made the fixes look like they were originally part of the dress. Bharti is excellent and she is truly a life saver! If you want a trustworthy, quick and creative tailor, go to Bharti!!! read more

Bharti is a lifesaver! I bought my outfits for my wedding in India and when they sent them over to the states, they were five sizes too big but bharti fixed all of them up in about a months time! It's not cheap but you get what you pay for - and they have overhead to pay for as well since it's an actual store and not someone's house so keep that in mind. Results were fantastic and would recommend bharti to anyone that wants great results! read more

Quality care and service of your clothing with the best prices around. Alterations are always perfect and very fairly price.

They are very skilled in alterations... I had pants, suits, coats, t-shirts tapered and hemmed. They do a great job and fair prices. Compared to some of the others in the Fox Valley area. Always ask for discount before paying. read more

I almost want to keep Bharti's a secret because she is already so busy and does great work, but I also want to give her the acclaim she deserves. Bharti is very sweet and takes great pride in her work, as she should, because she does a great job. She made my blouse for my wedding sari, as well as a bunch of other blouses for me, my sister-in-law, and mother-in-law. She can do a lot of different styles and when you come in, she will tailor everything to fit you perfectly. She is also a very nice person and a pleasure to deal with. read more

Bharti aunti is great. She always takes care of you. Great place great family owned place.

The lining in my beloved 20 year old bomber style leather jacket was in tatters. I hated the thought of giving it up. Fortunately, I was lucky enough to see an ad from Bharti's Tailors in a flyer even with a discount coupon. I took the jacket in, she looked at it and said she could certainly replace the lining, the worn out pocket interiors and having it looking as good as new. She recommended a beautiful quilted lining for added warmth and I agreed. I went to pick up the jacket today and am thrilled with the result. She did a beautiful job replacing the lining, even sewing in the original labels! She also re-lined the interior breast pocket and the two side pockets so this favorite 20 year old jacket has a completely new lease on life. I recommend her work highly! read more

This is my go to place for any alterations or dry cleaning. Other than the flawless dry cleaning service they also do alterations. I was skeptical of how good the quality would be but I opted for them to replace a zipper on a snowboarding jacket I had just bought. The zipper is still working great after 2 years, and I could not be happier. A 36 dollar zipper replacement is much better IMO than buying a new jacket. read more

This place was probably the worst place I've ever been to. Right when I entered the Indian guy in the front didn't even say hello and seemed to be annoyed that we came in. When I asked him to fix a shirt for me he told me to put it on without even asking what I needed help with. I had him have the seamstress come out who was even worse. She didn't understand what I wanted done and kept saying no she couldn't do it. I opened up the shirt to explain to her in detail and she just walked away from me saying no she couldn't do it. They acted like we were asking us to do them a favor for free. When I asked the Indian guy how much they charge he told me to come back later. They are extremely rude and unprofessionally. Save your time and money!!! read more

Awesome alterations but horrible dry cleaning. I have dry cleaned my clothes there a total of three times and all times were not the best. The last straw was when I picked up the last dry cleaned clothes and my very expensive (costume made skirt) came back with all the beads melted and some were hanging off the skirt. I didn't even notice the damage until I wanted to wear the skirt again (a few months later) and saw the damage. I was so upset. The alterations on the other hand gets a two thumbs up. Customer service is hit and miss but overall okay. read more

While the people are nice, I feel that they are specifically focused on working on Indian saris, and their expertise does not extend to other garments. While they said they coud take in my gown, it took several trips to get it to fit even though I specifically said from the start "take it in as much as possible. make it tight." Even so, the end product was not fitted the way I would have wanted, but I was out of time (also on the phone they said a week to do it and then when I took it in gave me a 2-week timeframe). read more

Bharti aunty did an amazing job with my engagement and bridal lenghas. She made the fit perfect and I always trust her with my favorite pieces. She is timely and understanding as well. I know I will come here for years to come. read more

DO NOT USE THIS SERVICE. Avoid at all costs. Will charge you for alterations that you did not request. Charges you for incomplete work. Extremely overpriced and terrible work. Customer service is non existent. Verbally argues with customers. Will never use this business again. read more

We discovered this place when we moved into the neighborhood a few years ago. We were hesitant in taking our things there, but after a couple of times we knew that they were professionals and they did everything perfectly. No complaints. Everyone is always friendly. Very reseasonable in price too! Support your local business! read more

Absolutely love this place! Their prices are VERY fair/reasonable, they do fantastic work on leather bags, zippers and beading. I go in there, I am out in five minutes and it's quick and they are busy and they are very good!!!! I will take anything there that needs to be fixed, from the seams on leather skirts, to all zippers on anything and everything. I drive 20 minutes to get there, but it is worth it. So happy to have found this place! read more

I needed a sari blouse altered for a wedding and was at a complete loss as to where to take it. Bharti's came highly recommended from a coworker and it was incredible. The woman who does the alterations is there from 2-7 and is very patient and nice. My blouse was huge and needed to be taken in a bunch and she only charged me $15. When I came back to pick it up (less than 1 week later) she had me try it on again and said the sleeves needed to be taken in more and did the work on the spot so I didn't have to come back. I absolutely recommend this place! read more

I am very pleased with the service I received at Bhartis. I had a saree petticoat made, pleats stitched into a party saree, alterations for a ready made blouse and blouse fitting for my teenager. All job was done to specifications. read more

They did a great job with my saaree blouse last year. She made sure I tried it and it fit well. Great job!

I went to this business to have a couple winter coats zippers fixed or replaced. I picked up the coats after the alterations were done, but was not very satisfied with the work. There were threads hanging all over the place, and the sewing began to come apart within a few days. I did not inspect the coats before I left the business, My fault! The overall feeling when I was there was that I was a burden, instead of a paying customer. read more

I heard of this miracle shop from my sister who had her wedding dress altered by Bharti just a few years ago. I knew if my sister could trust her, so could I. I'm glad I came here, she altered all of my Indian outfits (7 in total) correctly the first time and no matter how much you spend on an outfit - if it doesn't fit correctly, it won't accentuate you or your outfit. All in all, I highly recommend Bharti's Tailors for all of your alteration needs along with dry cleaning and don't expect to come here to bargain...you're paying for the quality of work and it's well reflected in their craftsmanship....so save your bargaining chips for another day. read more

I heard about this place in 2011 when I needed dresses altered for 3 separate weddings! I've been a loyal customer ever since. If I need anything done from cleaning to alterations I take it to Bharti's. My husband has also become a loyal customer for all his pants and suits. If anyone ever asks me for a reliable place to clean and/or alter, it is always Bharti's. The turn around time is amazing, the price is fair, and the customer service is wonderful, always with a smile. read more

I went to get my prom dress altered two years in a row and they did it flawlessly!

This is the worst place ever. My wife had her blouse stitched there and they botched it up. And the person does not even know how to talk to their customers. They did not meet the deadline and their 15 minutes never end. Please don't waste time going there. read more

Got my wedding outfits altered by Bharti Tailors. They are professional and know how Indian outfits work. Would recommend them to anyone that needs their Indian outfits altered. read more

their alteration service is not to be trusted. I asked for specific type of stitches to match the original and they said they can. they charged me and it fell apart right away. I brought it back to have them redo it and the lady who said she can do it started making excuses and sail she wouldn't fix it again even if this doesn't work. I had no intention of having them do anything to my clothes after this. and of course they couldn't make it work the 2nd time. no refund was made. unprofessional and has no pride on their own work. read more

Probably the WORST place to get anything altered if you care about being ripped off. I made the mistake of THINKING that maybe in 5 years since my engagement where they steamed and burned my engagement outfit that they may have improved their practice but i was very wrong. I had an outfit that was extra extra huge and needing a ton of altering so she wrote on my copy of the receipt that she will call for pricing before making any alterations. She called and said the total would be $85 considering the work that needed to be done. I immediately told my husband since my mother in law was getting this all done for me (she bought the outfit and wanted to pay for the alterations). 2 weeks later I called and asked if it was ready and they said yes and when i asked again what the total was it was suddenly $10 more. Bharti went into a rant and kept cutting me off....so much for customers always right...and then had the audacity to make ME sound cheap for fighting over a measly $10 when in actuality her and her business have found way to dupe customers by claiming its a lot of work without having to write anything on the receipts. Shame on me as a consumer for not taking the "call for price" receipt back and having them write their price on it. Had i known Bharti was still just a money grubbing con artist I would've been much wiser and sought alteration services elsewhere. Serves me right for thinking some people can become better business men and women over time. If you absolutely NEED to go here, make sure you get EVERYTHING in writing. And be mindful of how she speaks to you or about her other customers in front of you because she should not, in any form, be in a customer facing business. read more

In the past i have taken my wedding dress and they did a wonderful job, then took my moms dress and did a wonderful job however 7 years later I decide to take 4 suits & two pants needed to be hemmed which became a nightmare. They do not explain themselves good at all, have people there that cannot give estimates, and seem clueless. My sons suit jacket i took to get cleaned and didnt look like it was cleaned at all, i even removed a stain with my nail. I was so unhappy and asked them to fix the hemming problem and dirty jacket and all the ladys husband could say is there were "to busy to fix" . Made it clear I will never go back.. Lost a customer for good, dont risk it !!! read more

This is the only place I can trust so ensure my clothes will turn out way better than I expected. Aunty has some sort of magic power, no matter how big the disaster she can always get anything done. She will share her honest opinion if asked as I always value that. This place is a saver for Indian clothes; thank you aunty and her family for always being delightful. read more

I took 2 Indian dresses in to get tailored - one needed a zipper and one needed to be shortened. They did a decent job on both but I felt they were very rude. Bharti is extremely busy but she really should improve her customer service. She seemed visibly annoyed anytime I asked her a question, and gave short terse answers in response. Each time I went there, I had to wait for a good 10 min for anyone to even acknowledge that I was standing there. She also charges a lot so I'm sure you could get a better price elsewhere. read more

I think they do a descent job on altering Indian outfits. she is quite pricy. Having said that if she does a good job on fixing things I am willing to pay the price. Even after being in this country for so long they have no customer service. If you call them they are very rude. Once you drop your cloths over there and step off their steps you are on their mercy. I haven't seen any place that can not accommodate a change for even a few days even if you call them almost a month ahead of your pick up time. Once you agreed on date even though they had your cloths for 2 months you can not ask for any change. They fix things on day you are picking up. So it is not unusual for you to go there and wait while they are fixing your cloths. If you are willing to deal with horrible customer service go there. I think she is surviving because she doesn't have good competition in area on altering Indian cloths. I don't understand why any one will take non Indian outfit to her for altering. There are lot of other options. read more

Bharti's Tailors is amazing! I took all of my wedding outfits here (along with my sisters, parents outfits) for major alterations and she was able to tailor them into something I loved for a reasonable price and in a timely manner. They do fantastic work, really care about the stitching, and how each individual piece of clothing fits. Even though they are extremely busy, everybody is so helpful and attentive. The custom service is exceptional and I will most definitely be back for any future alterations. read more