Great customer service! They do an excellent job with cleaning and alterations. My blazers are…read morealways ready on time and I feel the prices are good.

Inconsistent- sometimes their work is great makes you want to come back, other times they lose your…read moreitems and claim to not find it until months later. Then when you specifically ask for items to only be dry cleaned and folded instead of hanging and they don't do it. When you buy clothes and they are folded they are usually not intended to be hung- they claim all clothes can be hung. Even with proof that shoulders are stretching from hanging. Some materials cannot be on a hanger. You bring your clothes to cleaners because they require further care not to be careless and be given excuses, and no apology. Not returning. No value here.

I had a coat cleaned here that had cinnamon oil spilled on it. It was cleaned it so well! They are…read morealways so friendly and I know they always do their best at Tom's!

What a great service! This family owned business gets the toughest stains out, is fast, friendly…read moreand can handle what you give them. I always give them at least 10 pieces and they finish it in 2-3 days. If they need more days, they tell me and I'm ok with it! They are extremely friendly and they are really kind! They can handle any stain, too! I give them dresses with rhinestones or other clothes with tough stains, and they get them out. I wish this family nothing but success!

Dropped off an item, was given one price from the lady at the counter and when I picked the item…read moreup, the price was doubled. The lady at the counter that gave me the price , said the boss wrote it. This is not good business. Never apologize at all. I will be taking my business elsewhere.

I came here for last minute alteration on a bridesmaids dress. The dress came out perfectly and the…read moreservice was amazing. I don't typically do dry cleaning or need alterations but if I did this is where I'd come back to!

Service is always amazing here! I go to get alterations done all the time. The lady at the front is…read morealways so nice and welcoming which is always a plus.

Great service, fast turn around time, price is right. I usually take my work shirts in. I have…read moregotten a few pants shortened.they look great.

Fermin went above and beyond to help me with a last-minute bridesmaid dress emergency. He was…read moreattentive, kind, and professional throughout the entire process. His excellent customer service made a stressful situation so much easier, and I truly appreciated his willingness to help on such short notice. Thank you so much, Fermin! Highly recommend this dry cleaning service!

Extremely unprofessional service and complete lack of responsibility…read more I had two very bad experiences with this dry cleaning. First, I brought an expensive dress (around $500). When I came to pick it up on the promised day, they could not find it. Staff searched everywhere -- clean items, dirty items, everything -- and the dress was completely missing. Only the next day I was informed that it was "found." Where it was and why it disappeared remains unclear. Because of this, I did not have my dress for an important event. Despite this serious issue, I gave them another chance -- which was a big mistake. I later brought two expensive white blazers (one ~$500, another ~$300). Both were returned ruined. * One blazer came back with multiple stains that were never there before and is now completely unwearable. * The belt from that blazer was also lost and only returned later after I came back again. * The second blazer (part of a matching set) came back yellow/ivory instead of white, making the set unusable. I received my items in worse condition than when I brought them in. When I pointed this out, staff denied responsibility and claimed the stains were already there, which is absolutely not true. The only "compensation" I received was a refund of the $5 cleaning fee -- for items worth over $800 total. If you care about your clothes, especially expensive ones, I strongly recommend staying away. A clean-looking location and decent Google rating do not reflect the actual quality or accountability of this business.

So far, so good with Meachem Cleaners! I haven't yet brought anything for actual dry cleaning here…read moreyet, only used their repair services. I had three favorite sweaters that had holes in them. Wah wah. I took them to the dry cleaner in my office building who charged $36 for all three sweater repairs but did a sucky job because all the holes reopened just months later!!! What the heck!!! So I took the tops to Meachem Cleaners who charged me $20 for all three, a huge price difference & the quality looks to be much better. It took a little longer than other places might take - 6 days, but I'm really happy with the results and the price point. It seems to be a husband & wife working this cleaners and both are very friendly people. This dry cleaners is right near my home & I'm happy to say it has now become my regular cleaners!

The best dry cleaners in the Northwest suburbs that I've tried, and I've tried many…read more I live 22 minutes away and when I'm in the area visiting family I make sure to drop off my clothes here everytime. Occasionally, I'll make this trip here specifically just to drop off clothes. I can't stress this next point enough, the clothes come back like-new. You know those collar and cuff stains that darken your shirt (i know, gross)? They'll get that out. Seriously, I think there's a full-time Harry Potter doing incantations all day long in the back getting that out. Ever got blood on your white dress shirt? They'll get it out. Finally, idk if they press the pants, but there's some serious black magic going on here, the clothes come back with perfect creases. I went to a CD one price cleaners once, and they created a brand new line/crease running along my pants. You won't find none of that incompetence here. Nothing irritates me more than incompetence. On a side note, this place is family owned by a very nice couple that you'll never have a problem with. They usually ask, "when do you want it by," and if you catch what they're implying in this question, it's that they'll clean your clothes asap if you need it same day. Bless your heart meachem cleaners

The owner is extremely nice! Every time I go, I get wonderful customer service, and my dry cleaned…read morechurch clothes are usually done by next day! Very great prices too I would 100% recommend this business

I went to Spotlite Cleaners to get my wedding dress altered. I didn't hesitate going there at all…read morebecause of all the wonderful reviews it has. They measured me and within a week my dress was ready! I went back and everything fit perfectly, no issues or complaints. She even made me a white covid-19 mask. She charged $75 total and compared to how much normal wedding dresses cost to be altered, this was a STEAL! Absolutely will go back for anything I need fixed and dry cleaned. Wonderful customer service.