Quick, courteous and excellent service. My go to auto service destination at a fair price.read more

Fast in and out for my yearly inspections. Friendly employees and great customer service.read more

This was my first time at LEITH Chrysler Jeep. Amazing experience ! Chris made my visit simple…read more I'll be back !

Pretty disappointed in the service team at the dealership. I've taken my car here a few times to be…read moreserviced with no issue, but this week is a totally different story. I had a recall on my Jeep and my key fob had been giving me issues, so I made an appointment to get it fixed. The person who scheduled the appointment said the recall would take half a day, but she wasn't sure about the key fob issue. I drop my car off at 8:30am and don't hear anything for the remainder of the day, which was unusual. Next morning I got a call from my service tech saying there was an issue with my key fob, and it might take a while to get reprogrammed so they could get me into a rental car. I said great as long as I could have it by the end of the day. Well the day goes by and I hear nothing, until around 4pm when my tech calls and says power is out until possibly 7pm, so no rental. I was frustrated, but obviously they have no control over the power outage. Now today rolls around and I give them a call at 9am to see what the update is. It's currently 3:30 and I haven't heard from anyone after calling and texting multiple times. I'm supposed to be going out of town tomorrow, but don't have a vehicle. Overall I'm very disappointed with the lack of communication from the service team and being without a vehicle now for 3 days with no solution and no communication.

Bullcity towing & services was extremely easy to work with when I needed to have my car towed they…read morecame quick and the price was very reasonable

On July 28th, I contacted Bullcity Towing, LLC for the third time regarding my vehicle. The first…read morecall I needed my vehicle jumped due to a corroded battery terminal. My car was not able to be started without a jump. They came out. Jumped my car with no issues. I then left them a 5-star review, as I thought they were a reputable company and I was pleased with the work. The second time I called them was due to a flat tire. I had them tow my vehicle to a local tire shop where my tire was then replaced. On both occasions, I was present with the vehicle and observed them completing the service. Again with no issues. The final time I called them on July 28th, 2026 I informed the company that I would need my car towed to a local mechanic to replace the battery terminal as it was badly corroded and my car was unable to start or stay running. Prior to this issue. There were no other issues with my vehicle. As evidenced by the text message thread in this review. Bullcity Towing, LLC. Agreed that they would be able to conduct the tow despite myself and my car's keys not being present. Upon completing the tow, my vehicle sat at Precision Tune for a day with a broken gearshift due to the negligence and lack of professionalism displayed by this company. Upon speaking with my mechanic I was informed in good faith, that my vehicle would not shift out of neutral and therefore the mechanic had to override my gearshift in order to get my vehicle into the bay to be serviced. This issue was not a pre-existing condition with my vehicle. I was informed by the mechanics that this was due to Bullcity Towing's negligence and carelessness in handling my vehicle. I contacted Bullcity Towing immediately upon receiving this information and directly requested answers as to what occurred during the tow. I was then allowed to speak with the technician who handled my car, Ronaldo Moreno, and was informed that my vehicle's driver side door was opened. (See the photos taken by Ronaldo, my drivers side door was not opened) Ronaldo Moreno the took it upon himself to enter my vehicle without my permission or consent. Ronaldo then proceeded to inform me that he pressed a button on my gearshift to override my car into neutral. At the moment he committed this fraudulent act, he caused damage to my vehicles gearshift which led to an additional $600 in damages. I have multiple video recordings of Ronaldo and the entire Bullcity Towing team lying about what happened to my vehicle during the tow. I tried to be diplomatic and settle this matter with a demand letter from my attorneys office. They appeared at the attorney's office lying about the situation once again. Let me tell you something. You don't get to ruin someone's vehicle, demand they remove their review of their experience with your company, and then expect them to remove all correspondence with the powers that exist to rectify and hold fraudulent business practices accountable. My complaint with the DOJ and BBB will stand. As well as the review being modified to reflect the updated status of what had happened since. You said court would be "perfect" (see photos) and perfect it will be. Never underestimate or assume an individuals financial status based off of the optics. I will do everything in my power to get back all that is owed to me and then some. It has been three weeks since I had my car towed by Bullcity Towing and I still do not have my vehicle back. I've missed days of work and had to rent multiple different vehicles. Save yourself the headache and avoid doing business with these amateurs at ALL costs. If you felt that you were not at fault for "previous mechanical issues" my car was having then why would you pay for the damages after you showed up to the attorneys office trying to intimidate the staff. Please avoid doing business with these folks. They are a joke.

David and his team are awesome! From great customer service to their outstanding quality work. I…read morewill definitely return!

These guys do good work but don't expect it to knock your socks off. The store front is…read moreunconventional for the area but is enough to fulfill the service. Both guys working were friendly and communicative about the services they provide. For $125 I wasn't overly thrilled with the quality for a buff and wax detail. The exterior was well done but the interior wasn't quite up to par for the price point (i.e. streaky windows, missed vacuum spots). I'm sure it would've been fixed had I brought it up but they had a number of cars starting to line up. Was satisfied overall and always appreciate the local businesses.

Immensely impressed by this place each time I visit…read more There is a wide variety of services offered here ranging from your basic car wash to full "car day spa" interior and exterior deep cleans. I have stuck with the basic package twice and added on deep cleaning of my mats and my car came out looking like it was brand new. The pricing is extremely fair and the quality is top notch. The place is very well staffed and moves very quickly, finishing my car in about 10 minutes. I will 100% be coming back and see myself investing in one of the monthly plans in the near future. If you do want waxing or other deeper cleans done, just be aware that you should make an appointment ahead of time!

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

Previously, I had been very unhappy with an interior detailing service I had received at Riptide…read moreCar Wash in Durham. The manager Matt reached out to me personally to apologize and offered to make it right by doing a redo of the interior detailing service with a hand wax. I really appreciated the team's flexibility and willingness to make things right, and I'm happy to report that I am much happier with my experience this time around. This time my floorboards were clean and the stains in the seats were better addressed. My car even had the new car smell! Props to the Riptide team for their customer service, and I definitely am willing to give them my business in the future.

When I arrived, I pulled in, and there is a very kind gentleman waiting to direct traffic. I simply…read moreneeded a quick shampoo of the backseat of my car. As a new mom, it's embarrassing to admit how long the Thanksgiving casserole that spilled sat in the back of my seat untreated. He told me that they only do by appointment only and I asked him some follow up questions and explained that I had tried to call the number several times. I'm not sure why they don't have someone answering the phone regularly, but he got me right in and treated me to the carpet clean! I will definitely be back as they did an amazing job and I don't really care what the cost will be in the future as they took such great care of me.

These guys were absolutely AMAZING. They were incredibly professional and accommodating. I was the…read morelast car of the day for them - they didn't even start until 4:30p and they stayed until almost 8pm (without complaining once) to make sure every last little detail was covered - which is saying a lot since my car was covered in "shotgun tar." My car has never looked better! Nick was the contact person. He made it easy to schedule an appointment; he actually called when an earlier appointment date became available; they arrived promptly and on time; and he followed up with me the next day to make sure everything was good. These guys were true professionals. I would recommend them to anyone and everyone and will definitely be doing business with them again!

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Absolutely satisfied! Scheduling the appointment was very easy and I received a reminder text the…read moreday prior to service. Jordan arrived precisely on time and got to work. One of the cars was a 1989 Honda CRV that while in great mechanical condition (only 144,000 miles, the paint has taken a beating as it's not been garaged for its entire life. While not a miracle worker, Jordan brought the best out of what we call Honda1. The interior of the car is still in terrific condition and Jordan read able to make it shine. Honda2 is a 2021 CRV Touring with a beautiful blue coral color. Jordan made it look even better. Jordan has a great eye for detail and obvious pride in his work. No reason to look further.

I got the top-of-the-line package. Cleaning was timely and thorough; the technician was polite and…read morefriendly.

Excellent attention to detail with a job well done. So many options for what type of wash you want…read moreand affordable. I got the Supreme Wash/detail and David the manager made sure that the cleaners met the mark and even used some of his own elbow grease! Excellent servicing of my vehicle and I will return as often as possible to request another service.

I am new to the Raleigh-Durham area. It took a few months to find the "Perfect" car wash. :-)…read moreExcellent service! In and out in no time. Dave was awesome. I'll be back for sure.

12/10 would recommend!…read more I bought a car from my brother for a great deal except the condition he left the car in... it was GRUNGY. Dude hadn't washed or vacuumed the car since he purchased it several years earlier. There was a stain from where he "dropped a cup of Mountain Dew" and never attempted to clean it up complete with crumbs and grime in every orifice of the car. Needless to say, I was nervous and skeptical about both the online estimate I received and the ability of the team to perform literal magic. Quin showed up with 2 additional team members and they put in WORK on my car for ~2 hours. I peaked out the window for progress about halfway through (since the detailing was in the convenience of my driveway) and was met with a glare from the super sheen I didn't know the bumper had to offer. My only regret was not taking 'before' pictures. I made two of my family members come check out the new whip and we were all oooing and ahhhing over the night and day difference. Quin's team did undeniably incredible work all while honoring the initial estimate! I definitely recommend their services to anyone seeking out those new car vibes short of tens of thousands of dollars to spare.

I've not used their services yet but they were profession and informative and I will likely use…read morethe in the near future for a different vehicle. They should be considered in your search for a quality vendor of car detailing service.