This has the bones of a 5 star resort.. very sustainable, no plastic bags in the room as an example. The problem here is food, their restaurant offers little for hotel guests and it is the only place to eat without getting in your car. Generally the service here is similar to a 3 star hotel, the gym has decent equipment but is cramped w low ceilings. One thing to know, traffic on weekends can be very backed up into Sausalito and to the bridge, so don't plan on coming and going. So once again, the restaurant... ugh no clue what Gluten free means... once I had a block of ten rooms and with 4 days notice they couldn't seat us for dinner... no clue how to run a resort here. read more

Cavallo Point - Best views and access to the Golden Gate - Hotels Near Me - Sausalito, California

this is my second stay at Caballo point. The first time was right after they opened and it was lovely. The second time was on the occasion of my son's wedding, where the majority of guests and wedding party all stayed at Cavallo point. The service was terrible, we had no clean towels left in our room nor was our room cleaned, or our beds made. I had to call the front desk to have towels delivered to the room. The property allows dogs to stay and the room next-door to us. The dog barked the entire night. I did inform management that we were very unhappy with our stay, and there was no response for months. I keep receiving texts from them asking when our next stay will be, and my response will be never. I would've thought that when over 30 rooms were booked for the wedding. That service would've been excellent, to say I'm disappointed is the understatement. Staff at the front desk were lovely as where the drivers who delivered us to our room. The views are magnificent on the property and well maintained, my biggest complaint was the poor service and the lack of responsiveness from management. read more

DO NOT PRE-PAY AT THIS MOLD COVERED HOTEL. They will only ask you for more money. STAY ELSEWHERE. The most rudest incompetent staff who will attempt to double-charge you, and then threaten you when you refuse to pay their extortion attempt. Cavallo Point Lodge front office are a complete nightmare. The rooms are disgusting. Lodge 204 smells like mildewed carpet and has black mold growing on the bathroom window frames. This hotel tried to book me in a room that was still undergoing repair for $600 per night. Are you kidding me??? DISGUSTED. I called the hotel when I landed from my flight and spoke with a lady at the front desk reception who was alerted I would be arriving late. She responded, "Great! We will be waiting for you!" Imagine my shock when I arrive after driving 1.5 hours and Sarah at the front desk tells me that she arbitrarily decided to cancel reservations for the evening. What??? She proceeded to lie and pretend that a call was never made to the hotel. When I showed her the call records on my phone, Sarah then tried to gaslight me and invented even more lies. Sarah Heim is THE RUDEST front office staff I have ever encountered staying in hotels throughout the entire world. Even though I prepaid for my reservation, Sarah kept asking for more and more money. Robbery. It took Sarah 30 minutes to locate my name because she kept mis-spelling it, despite me showing her in text and spelling it out for her, she kept threatening that there was no reservation because she was unable to type or read correctly. Because Sarah decided to cancel the reservation, it took 2 hours to recover my booking. Because of Sarah's personality issues, I'm not surprised that the the staff at Cavallo Point Lodge have horrible internal team communication where nobody is able to remember anything and guest reservations are cancelled or lost. HORRIFIC. Avoid this travesty of hospitality service. I would never recommend to anybody. I hope this place goes completely out of business because they are horrendous. read more

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This is probably the best hotel room I've stayed at BY FAR. Views were stunning. Restaurant was AMAZING. The room was luxurious and huge. I canny wait to go back and the fireplace in the room was icing on the cake. read more

Cavallo Point - View from the room - Hotels Near Me - Sausalito, California

If I could give our experience 0 stars I would. My bf and I planned a family Thanksgiving dinner here after we did this dinner last year. Our families flew in and drove up from different states and locations, we planned our whole weekend around this and after eating the Thanksgiving dinner at Cavallo Point 9 out of 10 of us got extreme food poisoning at their 3pm Thanksgiving seating. Our family has never been sicker and sadly this really ruined our Thanksgiving weekend since we all were so sick. I hope the management takes this seriously enough to investigate. I would not recommend eating at their holiday dinners, not worth the risk of being incredibly sick for 3 days!! read more

I just wanted to update that after a few calls, Cavallo did provide a refund on the cost of the lunch. But boy, I've never thrown up so violently and so many times before. Norovirus is real........ read more

If you have not been to Cavallo point, you need to put this on top of your destination list. Everything about it is spectacular.. there are also a lot of nice trails in and around there and a lot of wildlife. It used to be an old military base for officers. I could see why !!!! The views are breathtaking . It certainly has a vantage point to see. read more

Many reviews of Cavallo Point address the exquisite accommodation's and the sumptuous dinning that is available onsite - but I prefer to address the unmatched service that Cavallo's Staff provides. The Staff anticipates multiple levels of service you may need and offers in advance to assist. When a request is made - the Staff reacts quickly, professionally and end the conversation with "is there anything else you need". All in All - you could not ask for better custodians of you stay. read more

Lucky. That's what I am alright. 2 nights and 3 days for a work event, and good God, it's a special place. You can slightly tell it was an old Army base in it's design, but in no way is it bunk beds in barracks. The ol' Fort Baker has transformed successfully into into an award-winning San Francisco luxury lodge. Everything from the Car Valet to check-in to the served food was outstanding. The room was a large 2-bedroom with huge living room and all the sundries were nothing short of being fantastic. Murray Circle (for eats) and the Farley bar (brews, wine, cocktails, and football) had great vibes, a little overpriced, but that's okay. I was also able to bring my gf and pup, and we celebrated her birthday well...on works dime no less. We all enjoyed each moment, highlighted by gorgeous view of the Golden Gate Bridge, and breakfast and lunch on their outdoor porch patio. #LOVEDANDDIDN'TWANTTOLEAVE read more

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We have stayed at Cavallo Point three times: in 2020, 2022, and most recently this past weekend. Unfortunately, the last two visits were disappointing. The spa staff (except for the masseuse) were pretentious, uninterested, and borderline rude. Highlights of our stay included the front desk staff, the service at the restaurant (not the bar), and the valet service. However, the cocktails were disappointing and took a long time to arrive. The food was just okay, prompting us to dine out at a nicer restaurant in Sausalito on our second night. The housekeepers were rude and unhelpful, we asked for ice, a wine opener and an extra wine glass as we only had one in the room. That took ages to get and we had to call to remind them. The pool and pool furniture are dated, dirty, and in desperate need of replacement. While the location of Cavallo Point Lodge is beautiful, it falls short of being a luxury hotel. We recommend staying at Stanley Ranch, Auberge, Solage, or Post Ranch instead, as these are true luxury resorts with impeccable service, friendly staff throughout, superior, cleaner, and updated facilities. read more

Great place to spend a weekend away. Located at the North end of the Golden Gate bridge the views back into the city are magnificent. We stayed in the newer unit this trip. I have stayed in the refurbished buildings in the past, enjoyed both. I'd recommend the free historical tour. read more

I really appreciated the respectful and courteous service and interactions I had in such a brief time here. All of my inquiries were met with full attention and consideration, and I felt everyone went above and beyond. Person at the front, people at the bar, even a gentleman simply offering me a glass of wine as I admired various art on display. I felt like I was a bit underdressed for the setting, so it meant an extra lot to be treated so exceptionally well regardless. Thank you. read more

Rooms are spacious, beautiful lawns, hiking trails straight from hotel, wonderful restaurant, patio dining views, courtesy lexus vehicles and bike rentals. Ask for Alice in the spa for a relaxing massage. $220/60 minutes. Access to hot tub, outdoor pool, steam room with service. The value is what makes this hotel a 4 and not 5 star. read more

Cavallo Point - 10 minute walk from hotel - Hotels Near Me - Sausalito, California

I stayed here with my family for almost a week. The food at the restaurants was delicious, the staff was friendly, the views were spectacular and there is so much history at this location. Everyone we encountered (and we encountered a lot) were super friendly. We called ahead of time to let them know we were coming with two kids. The activities director left board game, kickballs, frisbees, jenga, and lots of other fun activities in our room upon arrival. There is a large grass area out in front of the main area. The kids had fun playing kickball all week. The property is also very dog friendly. Staff put out water bowls and dogs run around on the grass quad. We stayed in the historic cabins. There was ample room for all of us and the bathroom was very spacious and modern. We were located near the main buildings, which made it easy to access the restaurants, as well as the waterfront. The kids enjoyed a walk each morning to the waterfront and the views of the bridge are spectacular, day or night. We enjoyed the rocking chairs on the front porch of the check-in desk. We discovered a mini-jail on site and got a short tour of it. We did the chapel steps hike up and around the property. There is so much that this property offers. It's a great place to visit as a family or couple getaway. read more

don't bother with the spa. rude receptionists. dirty bathrooms and waiting area has no snacks and fireplace was broken. food at farley horrible too. read more

I'd give five stars but it's just so expensive. An hour massage with tip is $220. I asked for a firm touch and received a lovely relaxing massage but not firm. The ambiance is very beautiful and relaxing. When you receive spa services you have one hour to enjoy the outside pool, hot tub and shower facilities, which I did. It made for a much needed day of relaxation. I then headed to Farley bar and met hubby for a nice lunch. The staff was very attentive all around and the food was great. The blue angels were flying which topped it off. Parking was very challenging for hubby but he got a nice hike in meeting me. read more

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Beautiful location with gorgeous views of the city. My family and I stayed for a whole week during a work trip and the staff took great care of us during our stay. The house keepers, in room dining, and front desk staff were all incredibly friendly and helpful. The house we stayed in was very comfortable and clean. We traveled with our 18 month old daughter and she absolutely loved the beautiful walks around the grounds. My only constructive feedback (from a bias mother with a young daughter) is for Cavallo to offer younger children-friendly activities. For example, you offer bike rentals, but none with kid seat attachments. The pool is for 16 years and older. There are no stroller rentals for traveling mothers. There is a children's museum near by -- a plus! We were able to do picnics on the lawn -- another plus! I noticed many young children with parents, so I am sure there are traveling parents who could benefit from extra children friendly experiences. Overall, I would highly recommend Cavallo Point to friends and we would definitely consider another stay here in the future. read more

We've been here before and loved it. The setting is beautiful, especially the views, the hiking and the contemporary rooms. On this short trip, I was disappointed with several problems in the room; the door to the terrace was jammed (unable to enjoy the Adirondeck chairs in the sun, I had to go around the building), the blinds wouldn't go all the way up so the view of the bridge was impeded & the phone system didn't work. We had 3 massages at the spa and the billing system between the spa and the hotel front desk was very confusing (they forgot to give us the $50 per room credit so I reminded them after the fact). All this to say, I think it's very difficult for the hotel industry right now during the pandemic. We have to cut them a little slack. The manager at the front desk was very accommodating and agreeable. The dinner very good and our little vacation very restful. We will return one day! read more

Cavallo Point - View from a trail behind our building; one of many! - Hotels Near Me - Sausalito, California

Relaxing, serene & top-notch service. Super dog-friendly and plenty of hiking outside your doorstep. Children's Museum within walking distance. read more

Love the hotel staff and location, stay away from the Spa! Too expensive (WAY overpriced) and lackluster spa staff and experience.

I visited Cavallo Point for a weekend of leisure, in one of Historic King suites. I'll try to be concise: the room was a slap in the face. No natural light, no view, no fireplace and no soaking tub. It seems the features in the hotel's rooms can vary greatly between the same room type, and they don't bother to distinguish rooms by these features, tjough I was told on arrival that I'd been placed in "the best room for the category", which...well, you can imagine how one in my predicament would feel hearing that. The service was also shockingly uninviting. On arrival I did not receive, nor was I offered, valet parking, and was told to simply leave my car standing somewhere until I checked in, and look for my own self-parking; there was no assistance offered for my bags. On check-in I wasn't given any sort of overview of the hotel's amenities; on check-out, I wasn't even asked how my stay was (I imagine they had some idea already). The restaurant and its menu offerings were simplistic and lackluster, a steady reminder that you're *not quite* within the boundaries of one of the world's premier dining metropolises. read more

Beautiful accommodations and lovely service. Vistas of the Golden Gate Bridge can't be missed on premise restaurants are also very good. read more

Cavallo Point - Hotels Near Me - Sausalito, California

From the moment you arrive you feel transported to a tranquil and picturesque place where no matter which way you look you see spectacular views! The city's beautiful skyline, the Golden Gate Bridge is so close and visible from my bed. Don't ask me why but when we checked in we where upgraded to a suite! Sweet! Started of my birthday weekend right! We ordered food and it was delicious! We ordered the crab Mac and cheese and yes it's as good as you've heard! We also had the small rib plate and it paired perfectly with the Mac and cheese! Honestly, I can't stop thinking about those ribs! I loved that you can sit on one of their front porches rocking chairs enjoy a drink and the view of the city. Although for most rooms you have to be driven in on al golf cart, their service was prompt and reliable. I also loved the location because it was so easy to get to Sausalito for dinner and equal as easy to get to San Francisco to meet with friends. We had a chance to enjoy the spa and a massage. My husband wasn't too thrilled with his, but I would rate mine at a 7/10. The pool was delicious! It's situated in a area hidden from the wind and is kept at very comfortable 98degrees. It was so relaxing! Overall the weekend was unforgettable! read more

Super beautiful hotel and friendly staff!! When we arrived to check-in their computer systems were down, luckily we had a spa appointment so we didn't mind. They didn't call us until 4:30 to let us know our room was ready and check-in was at 4pm. If we had been waiting around that wouldn't have been ideal. We went with a double queen room with a bridge view, the view was amazing! The room was well equipped and spacious. I liked the little touches like having a Brita pitcher instead of up-charging for bottled water. We didn't have a balcony or little patio like the rooms next to us. Aesthetically I get it, but it would have been nice to have that for the room rate. Our biggest problem with the room was the people above us. They would wake up at 4am and stomp around the room until about 7am. It sucked and kept us up all morning. It did not necessarily lead to a relaxing day. They provide ear plugs in the room for the fog horn (which did go off all night), but even those didn't do the trick of blocking the upstairs neighbors out. Definitely request a second floor room if you can. We ordered room service one night and while quite pricey it did not disappoint. They offer a shuttle into San Francisco and Sausalito during different times of day. However, no one told us that at check-in I had happened to see it on the website. It would have been nice if that amenity had been mentioned. We also tried to go to the complimentary wine reception at 5:45 and by the time we walked in it was cleared out and no wine was left. Again for the price I feel like something like that shouldn't happen, just open another bottle! There also was no turn down service which surprised me. All the gentlemen running the valet/shuttle/golf carts were super friendly. They gave us more information than the front desk about the resort and ear plugs due to the fog horn etc. Overall a really beautiful resort, but for the price some of the customer service options were missing. I will say the spa was amazing (separate review) and next time I would probably just visit the spa and stay elsewhere. read more

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A beautiful resort property overlooking the Golden Gate bridge. The rustic feel of the complex makes you feel like you've been transported into an idyllic oasis, retreating from all the hustle and bustle of normal life, even though you're just minutes from San Francisco. The onsite restaurant is solid and the rooms are nicely appointed though basic. read more

Oh my god. This restaurant is amazing!!! Sit outside on the deck, overlooking the ocean. Even when it's foggy and cold they have a ton of wicked good heaters that will keep you toasty! The food is excellent, like everything is delicious. The bloody Mary's were too salty/ horseradishy. I'd suggest sticking to a mimosa and latte, soo yummy! Also the hotel is amazing, the decor and everything, wish I could spend every day there. read more

Cavallo Point - Plums and burrata - Hotels Near Me - Sausalito, California

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Came here for the Thanksgiving day dinner. It was 160$ ticket per person. My whole family got horribly sick from the food. In the bathroom all night. I'm sure they will hear many more complaints from sick customers. Everyone was eating the same Buffett food. Pretty disappointing. read more

I have been here before and love the grounds. It's a beautiful location and generally the staff is great. It's been a few years since we've last visited (pre-COVID) and we decided to do an impromptu trip this upcoming weekend to take our friends who just moved here from England. This is the situation that I am taking away (1) star: I called and spoke to a phone agent who stated the room would be $960+ dollars per room, per night (we need two rooms). I told her I'd call back in a few minutes after I spoke with our friends to make sure they were ok with the price. I called back and got a different agent. I explained to her the quote I received a few minutes prior and stated I needed two rooms in the historic housing (both rooms in the same house). She then decided to quote me $2100+ per room, per night!! I told her there is no way and while I was speaking to her, I was online looking at rates at the same price the 1st agent quoted me. The girl was adamite that the room was $2100+ per room, per night. I told her I can see online that a 2 bedroom with breakfast was $1399 a night so the number she is quoting me is impossible. She basically said, nope, that's the price. I asked to speak to a manager. She put me on hold for at least 15 minutes and came back to say, "oh, I was able to find the rate you were saying." Clearly, they get commission on the rooms the sell SO PLEASE BEWARE ON CALLING THE RESERVATION LINE FOR RESERVATIONS! Make your reservation online OR via AMEX (more perks...free breakfast, early check in, late check out and other discounts). I also told her our AMEX has perks. So, I asked if I should reserve with AMEX, she said we had to reserve with her in order to get both rooms in the same house. That's a lie. After speaking to her further, come to find out she has NEVER EVEN SEEN THE PROPERTY! She was a phone agent working from Florida. Obviously, this was upsetting so we called management the morning after making the reservation. I spoke with William who said, the girl was incorrect by saying they couldn't guarantee our rooms being together (still can't. Not until the morning of arrival) in the same house AND the reservation that she stuck us in DID NOT COME WITH BREAKFAST LIKE SHE PROMISED. William passed me on the reservation manager, Karston, who said the same. He also said there is no guarantee. Aside from saying he would talk to her; he did say he would honor the free breakfast she told us the room came with. This is why they get the remaining 4 stars: The morning of arrival, I called the manager William to ensure we can get our rooms in the same house. William guaranteed the rooms for me and allowed us to check in a little bit early. He was very accommodating and even put me in touch with the concierge for dinner reservations. During our trip, the entire staff was extremely friendly, the grounds were gorgeous, and the bar atmosphere and staff were great. It turned out to be an amazing experience. I'm glad we decided to go even though we had such a bad taste initially with the reservation agent. The only downfall aside from the reservation fiasco was that when they emailed us the folio after we checked it, they did NOT honor the free breakfast that Karston promised. Nonetheless, we will definitely be back, but we will be making our reservations through our credit card or online from now on. read more

Consistently phenomenal experience staying at this lovely hotel. Subtle elegance in well appointed rooms, many with breathtaking views of our beloved Golden Gate Bridge. We meet guests from near and far at this resort, and it's a hidden gem just minutes from San Francisco. We have taken our dogs with us every stay. The hotel is very dog friendly, and the attentive staff goes out of its way to happily greet humans and dogs alike. Huge props to David who saved the day when our dog slipped out of our room and took himself for a walk. David noticed our doggie wandering around and saved him from peril. We always feel relaxed and rejuvenated after a long weekend at Cavallo Point. My husband and I have only stayed in the contemporary rooms, but I imagine the traditional rooms are beautiful too. read more

Horrible experience. Nine out of ten of our family members, including our 5 year old grandson, became terribly ill for several days with food poisoning from the Thanksgiving dinner we had at Cavallo Point. Family has traveled from 3 different states to spend this Thanksgiving week together. Instead we spent, three days, all in isolation from each other and pretty much tethered to the bathroom. read more

Attended and Enjoyed a beautiful wedding at this venue during one of the most difficult times in. California. An August wedding during a pandemic and California fires burning all around California is not the most ideal time to have a wedding , but Cavallo delivered a wonderful event nonetheless. The couple persevered! If this isn't a sign of determination, i don't what is!!! Venue: Ceremony out on the grass overlooking trees and a peek-a-boo view of the Golden Gate. The layout is is such that the ceremony and dinner was separated by a 5 minute walk down stairs and gravel. This is normally ok for me but difficult for elderly and in those in heels. Dinner was held in a courtyard strewn with lights, heat lamps and a large firepit... very intimate. appetizers: tasty wonton; salmon rolls and steak/figs Main course: Salmon on garlic mashed Dinner was delicious, but most importantly, service was attentive and friendly. Our glasses were always filled and our plates quickly swapped out. Table and flowers were beautifully set and handled by the venue (see pic) . Covid care: sanitizer stations, seating and tables amply spaced for both venue and dinner. Note to self: visit again just for dinner and the views . read more

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This is a great hotel if you don't care about checking into a room. It's 5 pm, got here at 3pm, called them from the bar at 4pm to find out my room was ready. But here I am, in line, which sucks. Thank god for Michael, an amazing bartender, who had helped the time pass. I hate this place, except for the bar. read more

Cavallo Point - Hotels Near Me - Sausalito, California

It is too bad that such a lovely place is so completely mismanaged. Summary - Total rip-off. The used car salesman hustle starts as soon as you check-in. "Oh your room has no views, BUT for an additional fee of $150 a night it could, well that $150 a night is not as good as paying $200 extra a night to have a great unbelieve view". ...hmm well okay... "here is your room bottom floor" "Relax says the website... pool pictures and Jacuzzi pictures will show you they are still open on the site come here and check-in and then try to use them good luck none are available despite website - NO WARNING ON WEBSITE ANYWHERE - FALSE ADVERTISING Complete Bait and Switch - heated meditation pool,- CLOSED NO APOLOGIES - - eucalyptus-infused steam rooms. CLOSED NO APOLOGIES - outdoor Jacuzzis, - CLOSED NO APOLOGIES BUT wait for an additional $65/hr you can sit at the pool for one hour. Ordered Water from Cleaning Service anytime - 30 hours later no water has made it to the room. Left a "message at room service for dinner 24 hours ago - no call back yet Called to Front Desk 2 times there was no pickup On average it takes 3 calls to room service until somebody answers If you call the front desk and find somebody to transfer you - the phone system is so bad it does not give your room number so make sure you leave it on the unanswered voicemail. Room Service Menu - use the QR Code to find it - hmm strange there is not many items, missing categories like dessert - ask Room Service. "Oh yea I know it is missing all sorts of stuff been like that for about 12 months, I get 2-3 calls a day asking about it. They should fix it" Every once and a while there is a high-pitched sound - not sure what it is - not relaxing at all can't seem to figure it out. Finally when they send you a text message from a random number asking what could they do to make your visit better - do not respond nobody is reading or cares about your response - it is a rhetorical question. Can't wait for this vacation to end. read more

Best of everything here! Best spa, best rooms, best service, best property. This is my happy place. Restaurants are okay.

Views are gorgeous! The best you'll find. If you're a foodie, don't spend your money here. The bar tender with red mustache should be fired or sent to customer service training. Front Desk super kind and helpful. Valet, great customer service! So friendly and helpful. read more

With a friend visiting from Boston, I arranged a lunch at Farley followed by massages at the Spa. The Spa is lovely, the staff attentive but my prescription glasses were stolen while I was showering. The immediate reaction of the manger of the Spa, Rebecca Bowler, was to say they weren't liable for things lost or stolen. She was dismissive of the incident and didn't offer an apology or anything. Then when paying, we realized we were charged for an oil the masseur suggested but failed to mention it was extra. i can think of much better ways to spend $600! The manager of the Spa exhibited zero interest in treating me like a valued guest. read more

Stunning! Gorgeous location! Stay here overnight or for several days, go to the spa, or just stop by for lunch or dinner. Just go! read more

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Quintessential NorCal. Immaculate grounds with outstanding accommodations and service. We had the good fortune to stay in the contemporary unit and we're not disappointed. We did not want for anything during our stay. Tucked in the shadow of the Golden Gate, you know you're somewhere special. Plenty of open space, it's great to see patrons and families explore the grounds, enjoying the sunshine and amenities. Very generous complimentary wine reception from 4-6p and equally delicious morning coffee and bakery fresh pastries from 7-10a. An outstanding experience! read more

Cavallo Point - Spectacular view from the contemporary rooms. If you like this view, ask for room 2408! - Hotels Near Me - Sausalito, California

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Stayed there last night and the contemporary room was still great. The food has improved! Everything was perfect. read more

Cavallo Point - Hotels Near Me - Sausalito, California

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Badly needed a mini getaway but I didn't want to travel too far from SoCal and so this lodge perfectly fit the bill. I got the chance to stay at the Historic and Contemporary rooms and loved them both. I especially enjoyed the free hiking tours. Food at Farley's was the best I've ever had. Felt safe and very relaxed after staying here. read more