Was aware of this compound but this was my first visit. We had lunch in Sausalito and someone suggested Farley for dessert. Perfect! Such a laid-back, lovely little piece of a time warp. We took a bench on the veranda and spent a couple of hours just relaxing and enjoying some fine dessert options. Lovely service, incredible experience. read more

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Who knew such an amazing spot exists minutes away from the hustle and bustle of SF! Came here for an early birthday celebration and it was great. Driving up to the grounds was an experience on its own. Beautiful. We got the chance to check in a bit early and get to our room, The most beautiful room I've stayed in. The views alone were magical. waking up and seeing the Golden Gate Bridge was part of the experience. Spacious rooms with separate shower and big tub to soak in. His and her sinks were a nice touch! Two sided fireplace. We stayed in the rooms not cottages. Breathtaking views. The gentleman at the front desk was friendly and helpful! They have a wine session from 4-6 daily which is a nice touch. Good wine selection. Only downfall- we had requested and confirmed numerous times for champagne and wine for a celebration to be set up in the room as a surprise. That wasn't done and had to contact front feet after getting into our room. Not sure if they forgot or miscommunication? Was confirmed a few times. Grounds itself are beautiful and great for a walk while staying there! You can walk up to the water area for closer views and it's beautiful on a sunny SF stay! Thank you for an amazing stay Cavallo Point! read more

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Awesome visit to Cavallo Point which is a 2 Michelin star hotel. It has a lot of history and character to it. The rooms were spacious and well outfitted. The highlight is the location! Went on an incredible hike up the mountain to get an eagle's eye view of the Bay and the Golden Gate Bridge. read more

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We were there on a beautiful day. So, we just had to eat outside. We had to wait a little for the seats to be available but it was worth it. The list of nonalcoholic drinks was plenty (which we all had since it was mid-day) and they all came out garnished and looking as radiant as the food. Everything was delicious. We will go back when we are in town again. Bonus:: they have a 20% military discount year round! read more

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Great hotel. We stayed in the modern rooms on the hill. It was absolutely gorgeous with the views of the Golden Gate Bridge. The bed was super comfortable and the room was spacious. There was a gas fireplace for heat. The bathroom was large and water pressure and temperature was good. Staff was super friendly and accommodating. Definitely would come back and stay again. read more

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I left so underwhelmed and disappointed! There's a $150 charge for dogs and finding ants on our last day just left me feeling so disappointed from the overall experience. (Our dog refused her water/treats and turns out it was because of the crawling ants) The room looked beat up and in need of tlc. We did appreciate the large space but other than that, it was mid and DUSTY. We booked as a last minute getaway for the 4th of July weekend after a very stressful time at work. We wanted to treat ourselves to what we've come to expect from dog friendly hotels with great reviews from other dog parents. Service was inconsistent; some folks went above and beyond OTHERS on the other hand made us feel less than. The point was to relax and getaway from the craziness that can be the 4th especially for dogs so I didn't have the energy to bother with names to complain about. We arrived late on Thursday night and grabbed a bite & drinks at Farley and their service was spectacular, food and wine selection excellent! It was too cold to eat outside and they let us dine inside closest to the door with our pup. We tried to make reservations online for Sula for the following evening but there was nothing available (understandable-ish, we've stayed at other establishments where tables are set aside for hotel only guests); we then asked front desk if there was anything they could do and said we could walk to Sula and ask thus we did and the young lady said there was nothing available and said even walking in might not do much... When I stepped outside, the brunch waiter said, "you need to go inside for a table" mind you I was standing outside simply waiting for my husband to come back. He didn't realize my husband was my husband and said, "Welcome sir, how can I help you" hmmm... Again, I said nothing because I really wanted to honor the purpose of our getaway. Brunch was satisfactory and though there were better tables (with a view available) the waiter sat us in the corner (once he saw my husband was with me, idk...) His service was bordering rude and for whatever reason ordering from the pup menu annoyed him and we never got our pups meal (rice and chicken) until the very end of our meal. We enjoyed the trails, the walking around Fort Bragg, we wished we'd enjoyed the complimentary bikes/cars but oh well, maybe next time, if there is a next time. Now, dinner at Sula was spectacular! Wait, but how did we manage to get a table when I was told there was no hope! Guess who went to the hostess this time and secured a table? My husband! My husband who doesn't like to ruffle feathers was left wondering "what the heck!?!?!" Again, we just wanted to decompress in a beautiful setting so we said nothing! We had a wonderful waiter, he seated us with a great view, the drinks were great, the wine menu was varied and paired well with our meal and the meal was delicious. I wish I could remember his name (his name is Francisco, my husband reminded me) because our waiter at dinner time on July 4th was so sweet and attentive and thoughtful with our anxious pup! And gave us a great recommendation as to where to catch fireworks from safe a distance without scaring our pup. As much as I wanted to leave with a great taste in my mouth, it was gut wrenching when the restaurant never filled up indoors nor outdoors (why was I given such a staunch no to availability when there was) I wish I could say that I don't know but I have a gut feeling I do know... If you've made it this far in my review, I am a fat brown Latina woman married to an Asian man. A real shame that we may never come back because the views are amazing! It is quiet and peaceful. And convenient to have a restaurant on site and main street of Sausalito be an 8mins drive away. And there were so many other friendly dog parents to meet as well. I've been sitting with these feelings for over two weeks and thought it was time to share. When we checked out (which a pro to note; they allowed us to check out late) I did show them a video of the ants and they deducted one night's hotel tax so that's that. read more

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My family went to cavallo point over MLK weekend. Highly recommend bookjng through Amex, as you get a ton of great perks here - we got a room upgrade to a jr suite, breakfast credit at the restaurants, and early check in/late check out. Facilities are really clean and staff are attentive and friendly. Perfect for a relaxed, luxury getaway for the weekend read more

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I've lived in the area long enough to remember the buzz when Cavallo Point opened. Yet, over all those years, I have never once stayed. Until this past weekend! Taking advantage of a Fleet Week special, I was fortunate enough to stay in #601, The General's Suite, and was blown away. Cavallo Point is truly one of the best resorts I have ever stayed at, and worth the price if you can afford it. Excellent accommodations, top-notch food and grounds, world-class views, and great service with a smile. I would recommend Cavallo Point to any friends and family and hope for an opportunity to return. 5 stars. read more

The food and ambiance is wonderful for a lunch with friends or a romantic dinner with loved ones. While I was initially skeptical since the restaurant is part of a lodge, I was quickly won over. We ordered the umami fries, salmon BLT sandwhich, and the French dip. The food was delicious, sizable, and fresh. It's worth the splurge. Come check out this restaurant by the water. read more

Cavallo Point - Hotels Near Me - Sausalito, California

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Stayed here over the Labor Day weekend. Even though it was a holiday weekend it was not too busy. This is the second time staying at the hotel plus several other times driving in to Sausalito have dinner at Sula the onsite restaurant. We absolutely love the historical aspect of the hotel. We have only stayed in the historical rooms. In terms of amenities they have an onsite bar and restaurant, mercantile shop, guided hikes, shuttle to Sausalito, daily yoga, cooking classes, painting classes, e-bikes, history tour and Lexus loaners. We have taken out the Lexus loaner cars, eaten most of our meals at restaurants, the history tour, paint class, shuttle to Sausalito, guided hike and rode the e-bikes. All have been top notch! The service is great! The staff is attentive and rooms are lovely. Of course the location is just amazing!! A view of the bridge, hiking to the bridge from the lodge, wonderful weather and so much to do and see. read more

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Complacent You would expect perfection, with its sublime location commanding an equally exquisite price tag. Instead we observed how success can lead to complacency and sloppy attention to details. Front Desk - Lady at front desk won't be named because she didn't introduce herself or have a name tag - Words were courteous but delivery conveyed an air of superiority - For example, when I mentioned at checkout there were maintenance items needing attention, she kindly suggested next time I call during the stay so they can address the issues. A little presumptuous there would be a next time. Notably missing: any curiosity on what they were; but it's ok, I'll list them below - At checkin, we asked for the two rooms to be close together, as we had elderly in our party. As if doing us the biggest favor in the world, she said she'll put us in the same building. Little did we know that two rooms were separated by a flight of stairs down and up. The void of communication could use improvement - we couldn't understand why someone would assign these two rooms upon customer request, especially since there were vacant rooms all around Housekeeping - Right off the bat, toilet paper and facial tissues were nigh depleted, with no extras in the room. They obliged on request but this shouldn't be the guests' job - In the morning, housekeeping knocked on our door asking if we needed housekeeping. We said "no", thinking that was sufficient to decline housekeeping for the day - Housekeeping came anyway during the day and moved all of our belongings. We really, really did not appreciate this - we don't know how clean their hands were - During this cleaning, a personal item was lost (possibly knocked into trash the prior night?). Easily avoidable had they respected our wishes. Front desk took no accountability. They found out and explained there are two housecleaning crews, one for the morning and one for the evening. Opportunity: ask whether guests want housekeeping at check-in. Maintenance - Electrical socket in bathroom falling out of its cutout - Towel rack not securely attached - towels dropped to the floor with a gentle tug - Fireplace's 120 min timer button broken - Bathroom sink drain slow Building - Our room didn't come with a thermostat, or it was hidden very well - You always know you're in for a treat when they supply you earplugs on the nightstand. We knew what we were getting into though, so no surprise about the perpetual fog horn at night. Only possibly actionable suggestion is multiple pane windows Almost certainly management has fallen into similar complacency for this experience to have been possible. Hope this review helps. read more

Cavallo Point - Loose towel rack - Hotels Near Me - Sausalito, California

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We took the ferry to Sausalito for a staycation at Cavallo. What views from over here! We had a fantastic view from our contemporary king room, from our patio, from our outdoor dining table, and even rode house e-bikes to the base, under and over the Golden Gate Bridge. It was only .7 miles away on a bike-only road. So happy we did this before dinner! The vegetable curry and seared salmon were both delicious; they let us order off both the Sula and Farley menus and had Billecart Salmon by the glass. The Huevos Rancheros at breakfast were excellent. They packed us up extra berries to-go, which was so sweet. Cavallo was such a special treat and definitely the loveliest spot I've been to in Sausalito. read more

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What a spot! Tucked under Golden Gate Bridge in Sausalito, this resort has everything! Had a fantastic massage with Rosa at the spa https://www.cavallopoint.com/spa/, lunch with incredible service from Lee. Also took an amazing dim sum cooking class with Tim, who is fun, knowledgeable and the food was delicious. https://www.cavallopoint.com/discover/cooking-school/ Cant wait to go back!!! read more

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kind staff that makes things right - appreciate the hotel for their generosity & service

This is a gorgeous spot with so much to offer. With some upgrades, could be amazing. Biggest issue is that the carpet smells like old grandpa's house. You guys need to REMOVE ALL OF THE OLD CARPET! Food was absolutely amazing for room service. Not great at all for buffet working lunch. The staff was absolutely top notch. Some minor upgrades would put you guys off the map but seriously the carpeting is absolutely disgusting. Also, the bathrooms near the mercantile, just why? I'll literally pay you to upgrade those. Please spend the 100,000k to make the bathrooms decent. They were ugly and smelled bad. There's no excuse for not upgrading those!!! You could actually be a PERFECT resort with tiny changes. read more

If you're thinking about booking a stay here, you should consider this: why would any luxury hotel refuse to allow the AAA inspector access to the property (documented on AAA's guide as of 5/12/2023)? If we had stopped to think about this, we would have probably correctly concluded that the property is not in good shape, and booked elsewhere. Alas. I could type up a truly epic rant about our experience here, but in the interest of maintaining some semblance of brevity: this place is a dump, apparently trading solely on its location to collect room rates befitting a luxury property, while providing nothing of the sort. In our room, the air conditioners were covered in mildew, the blinds were filthy, there were various stains and water marks on the carpet and ceilings, and the shower was so disgusting we wouldn't use it. You should also be aware that, if you are staying in a "contemporary" building, there's a good chance there will NOT be self-parking available anywhere near your room (unless you have a handicap placard). Free valet is available, but if you opt to self-park there are extremely limited spots available, on the opposite end of property, in unpaved and uneven gravel lots. I would also not recommend anyone pay extra for a "Golden Gate View" here, as it seems this view category includes rooms which primarily have a view of the property, with some sliver of the bridge and/or the bay peeking around the trees and other buildings. There is also apparently no luggage room available, so if you arrive early and need to bell-check your bags, they will be sitting on a luggage cart next to the driveway (frequently unattended) until your room is available. Salvaging 2 stars, at least the bed linens appeared clean, the mattress was reasonably comfortable, and the valet and bell staff were incredibly pleasant and welcoming. read more

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Came here for Christmas Buffett 2023 on Christmas day. 2 separate seatings: 12pm or 3pm. Cost was $165 per person and free parking. All you can eat and included glass of champagne. The two big rooms were very nicely decorated w/ reindeers, nutcrackers, snowmans and other Christmas themed motifs. Lots of different types of food offered and big dessert station. Salads, lobster raviolis, pork loin, pastas, charcuterie meats, cheese .. My favorite items were the creamy mashed potatoes, the juicy prime rib and the tower of oysters and cocktail shrimp. There was also a coffee and tea station. The servers and waitstaff were very attentive and helpful w/ refilling your water and getting you whatever you may have needed. Some may consider this a very expensive meal and question if it's worth the money. I say Christmas only comes once a year and you are definitely paying for the good food choices and ambiance. I think it was totally worth it! read more

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I have decided to give my stay a few days before writing a review. I was excited that they are part of the Amex platinum travel program. That said, I will share my pros and cons so that you can decide what works for you. I stayed in a 1-bedroom suite. Pros: Nice setting, big bath tub, fireplace, room service. Cons: Feels like an old, outdated summer camp, not a nice hotel that costs 1K a night. The "new/modern" section is ratty, with buildings from the 60s-80s and in these rooms the paint is chipped, there is no thermostat at all for heat or AC, (making rhe room freezing at night and humid) the blinds and lights are filthy and have cobwebs and are in need of a deep scrub, no beverages in the mini bar, a walk up a hill to get to your room with no nearby parking. Breakfast is very ordinary, surprisingly. The gym is far away. The curtains are old and the carpet is cheap and brown. There is no proper way to remove the light that peeps in when you are sleeping because of the blinds. There is very little water pressure and water takes forever to heat up. TV is in the living room in the suites. Not bedroom so you can't watch TV at night. The worst part though are the following charges: daily resort fee, national park service fee, California tourism assessment, Cavallo Point Fund, and EPS fees. Go figure. And these are DAILY. Bring tip money because you will need help with golf carts to and from and it makes getting around difficult. Overall, this has been extremely disappointing and I won't be returning. Other small inns in the area are much nicer and are right in the middle of town. read more

Hard to beat the views here, epic. There's a rustic charm about this place that's steeped in history. I've been here to dine many times; food is good and cocktails amazing. Just remember when staying the night here that the buildings are old and the rooms show that a bit. We had to call maintenance at 11pm because a loud rattling ensued from the heating system; we couldn't turn it off or down and neither could maintenance so they finally found a way to unplug it. I hear that they're replacing all these older systems soon which is great. A note to housekeeping -- please use scent free detergent and fabric softener; this place touts health and wellness and should not use artificial fragrances on the laundry. The staff is very helpful overall. It might be old but it's clean. Definitely a phenomenal place to go for a cocktail or meal. Or if you like history, come by for one of their tours on the weekends. They also have cooking and watercolor classes, yoga, hikes and more. If you're staying the night do check out their spa; the meditation pool is fantastic. read more

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This resort is gorgeous! I haven't stayed here but I did go to the spa and have had lunch there several times. The food is delicious and the spa is terrific! Michael has been my waiter twice and he is fantastic. Shoutout to Karmen, Jasmine, and massage therapists Ruth, Kelly and Allysa and all at the front desk! and visit Leigh at the Mercantile for shopping. read more

Lord, how many times have I been here?!?! Very expensive for some of the dishes but let's be real, you're paying for the great service from folks who've been there forever and can read your minds, set the mood, and get you all squared away professionally in the greatest setting in the Bay Area. C'mon, sipping a cold one or just having some Umami Fries, amazing leek soup (yes, amazing), Fish n Chips. Lord! All while staring at the Golden Gate Bridge yawning over to the City above a huge open green and beautiful Cavallo Point! Love love love it. One last thing, I did a cooking school (Thali dish) and had an amazing time. It was fun, the chefs were great and so nice. There was a lot of wine available but I had to pass as I didn't want to get a DUI even though I live close (Mill Valley), so I totally recommend doing a stay-cation, living it up one night at the Farley Bar and walking by E Fort Baker, taking a cooking school another night, and maybe taking the shuttle to Sausalito or Mill Valley another night! Ok, I convinced myself, I'm gonna do this solo! read more

Thank you Fallon for making an enjoyable family meal even better. We really appreciated your attentiveness, friendliness, and sense of humor. read more

Here to echo the other patrons who experienced food poisoning at Cavallo Point. I dined at Sula, the hotel restaurant, on December 1st, 2024 and became severely ill with food poisoning for a week. One of my colleagues required emergency care for intractable nausea and vomiting. When I called the restaurant, they confirmed they had served contaminated oysters localized to a farm in Canada. The restaurant reported multiple other diners had fallen ill after eating oysters. On the phone, they offered to refund the meal, but offered no other remedy for medical expenses etc despite admitting that they were the source of the food-borne illness outbreak. They did not respond to my follow up email. The restaurant reviews from this time period suggest other diners also experienced food poisoning, likewise with little to no follow up. Clearly, they do not take their customers' health or safety seriously. read more

Our hotel experience: 1. The young woman at reception who checked me in gave me no information whatsoever. I noticed the young gentleman who was checking in the guest after me offered the incoming guest a glass of wine; information about the complimentary services such as coffee and pastries in the morning; yoga; e-bikes, restaurants, etc. NONE of which info i was offered when I was checked in (nor the glass of wine). 2. The room in the historical section which including taxes (but not including the resort fee) I was being charged over $1,000 a night for was dismal. It was a shoe box sized bedroom with a tiny sitting area. The shower was in the bathtub. The walls were dirty and the furniture shabby. It was depressing and certainly not anywhere near a $1,000 room! They told us they could upgrade us for an additional charge. The room was so depressing we agreed to pay even more to move to the newer section which was better. 3. The internet was out. The plan of the evening was to bring in food, and have my daughter who lives up here come to the room and watch a movie with us. That is why we got a junior suite- so we would have a separate room to hang out together and do a movie night. We sat patiently doing nothing for 45 minutes while the engineer tried to fix it, to NO avail. He told us this is a frequent occurrence here. 4. The shuttles to Sausalito which we were counting on don't run on Monday or Tuesday, which is exactly when we were here. That was another unexpected disappointment. 5. The dinner we ordered to the room the first night ($177 total for three people who were not drinking alcohol) was tasteless. My daughter had the sole and I the salmon salad and my friend the burger. None of us ate more than a few bites as the food was so bland. 6. The cleaning service left two dirty glasses sitting on the coffee table and one by my bed. They never removed the dirty plates that were on the table on the tiny back patio. Lastly, there was a urine smell in the room. We didn't deal with it the first night because we were already annoyed by everything else mentioned above. But the next morning i brought it up to the front desk. They said they would send someone right away. I was in the room 90 minutes and no one came, so i bought incense in town to burn when we returned. read more

Had a party event (50 people plus). Family style menu. It start with bread, looked like Hawaiian buns, but did not feel or smell like it. Can you imagine week old bread that had been left out in the air? It also crumbled in my hand. The smell and taste did not bode well. We asked for the bread to be warmed up. It took about 10 minutes to get the bread and it was not even lukewarm and still appeared to be old. Came to try I was wondering why it was so tough. Apparently someone else brought it to my attention that it was sliced with the grain instead of against the grain. Even though I visited this place before in the past, I don't think I'll be coming back. Staff and service was excellent!! read more

Cavallo Point - At least two days old - Hotels Near Me - Sausalito, California

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We thoroughly enjoyed our stay at Cavallo Point Lodge. The service we received from the Valets, Front Desk, Room Service, Maintenance, Housekeeping and Mercantile Store was excellent. We heard of people having different issues, but our experience was exceptional. The grounds were clean and very dog friendly. Our room and even the room service menu catered to our dog. Our accommodations were great! Parking worked out perfectly. We ate off of the Room Service menu since we brought our dog, and the food was delicious! Breakfast, Lunch AND Dinner. Last but definitely not least .... The views from this location of the GG Bridge and San Francisco were incredible! read more

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We stayed here in July for a family trip and had a wonderful time. I was very impressed with the customer service and the front desk. When we checked in they gave my one-year old daughter a stuffed dog which she ended up carrying around our entire trip. The property was well maintained and I loved the open spaces on the property premises. The location was great and was easy to get to downtown Sausalito and our room had great views of the Golden Gate Bridge. My only complaint is that we stayed in the contemporary rooms and you can't control the temperature in the rooms and at night it would get chilly so I would turn on the fireplace and then wake up way too hot so just being able to maintain the temperature would be great. read more

We wanted a dream-like NYE and NYD stay near the Golden Gate Bridge, so this was the higher rated hotel in the area. I think the hotel is very nice, our room; Deluxe Room, 1 King Bed, View (Contemporary, Golden Gate View) was super clean, gigantic, and had the view we were looking for. My downsides are; Price: super expensive. Room service: the food arrived cold, we ordered 2 breakfast and the NYE dinner and always arrived cold because it was like 40F outside. At checkout I found one of the nights were charged twice! What? That's over a thousand dollars down on my credit card for over a week. If in the future I find this room lever at around $500 I might do it again but more than that is way out of my comfort zone... read more

Cavallo Point - Hotels Near Me - Sausalito, California

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The moment I stepped into my cottage , I got an eerie feeling , as if many onlookers are looking at me . Seriously felt haunted. I immediately called the front desk and asked for a cottage change to a newer construction . They obliged . The new cottage was amazing ! The view of Golden Gate Bridge was like having the bridge in your backyard for 3 days , I had a great time ! It was a wonderful room with new fireplace and beautifully equipped ! What a stark contrast between new and old rooms!! read more

Went here for my girlfriends friend wedding which was an amazing experience because I never go to Sausalito. Had a great time and was a blast Congrats Joani and Steven!! read more

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Daniel at the front desk in the lobby was the sweetest man I've ever met! So hospitable and welcoming. He made me want to keep coming back to this hotel. read more

Service was atrocious! Brought our young kids, their food and our salad came out reasonably timed but parents meals were 30+ mins later with no communication or any staff checking in on the table. When we finally started asking for updates we were brushed off by (Julio if I recall correctly). At one point he told me he was sorry for the delay and he's taking it off the bill then did not, acting as if he didn't make the remarks. Ended up taking our $60 worth of two lunch orders to go to eat cold at home. We have loved this place for years but it seems to have taken a turn south with service and food quality. read more

This was a special weekend celebration for my son and it sadly was a bit rough around the edges. Overall - you cannot beat this view, the property is magical - its truly this little tucked-in gem with a gorgeous view of the Golden Gate and the city. Pros: **Best bellman in town! Louis and Brit were the two that took such good care of us. Louis went so far as to bring my coffee back to me after leaving in my car, so thoughtful! **The view - amazing, there is nothing quite like it and lots of great walks you can take along the property **Sausalito is an adorable town just minutes away Cons: **Complete and total lack of quality control for the cleanliness of their rooms. We stayed in a room that had a pullout bed for our son - upon pulling out the mattress had mold and a woman's menses all over the sheets. Whats worse - house keeping came and were only going to change the top sheet, not the mattress pad which the blood had seeped through. :| - to say we were all disturbed is an understatement. **Food at Farley was hit or miss - a few things were amazing, service was lovely, but our fish dishes were left without salt and seasoning - like no salt, so imagine biting into breaded fish and not having even a shred of salt, not so yummy. I had the salmon BLT, the bacon saved the day on mine. The next day I ordered the ahi tostada - again, no salt on the fish - it was like eating cubed sashimi, which I like sashimi and was very fresh, but throw me a bone and season it pretty please! **Room acoustics are horrible - sounds do carry and there was a late night wedding, so we heard the party and when everyone returned home - just something to keep in mind. I expect more at a luxury resort - I will say they try very hard with their high level of service and I think they do an excellent job training, I was always warmly greeted and asked if we needed anything. read more

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Cavallo Point is not only an amazing place to stay, it is also a dream location to host a wedding. Last month I got to help my clients plan their dream wedding at Cavallo Point. I worked directly with Monica, the Catering sales manager. Monica was absolutely amazing to work with. She was thorough, detailed and great at communication. On the day of the event I was wowed by the entire events and catering team. They went above and beyond to ensure the couple had the most perfect day. The professionalism from the entire team was top notch. I have shared with all my future brides and grooms how amazing the staff at Cavallo Point is. Not only did the couple host their wedding ceremony and reception here. Their guests enjoyed an entire weekend of 5 star accommodations. I can't wait to work and stay here again. read more

Cavallo Point - Hotels Near Me - Sausalito, California

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I really wanted to love this resort and was so looking forward to it that even fit one night I was willing to make the trek across the bay to stay here and unfortunately it was a complete let down. In fact, the only redeeming thing about this resort are it's valets. Especially Rolo who really went above and beyond for. First off, at check in I asked about the possibility of a room on the main quad. The young lady was very gracious in helping me until she told me I can have a nice city view for $200 more. Whatever happened to making the guest feel welcomed?!? And had I bit made it clear that I did not want to pay $200 for a city view, she would have charged me. Second, she told me I had already been upgraded to a deluxe room, but that wasn't the case as I came to find out. We had a property view of you called seeing the front porch filled with garbage was the property view. Entering the building, there were bags of trash left in front of the room. Okay, perhaps they're cleaning the room next door? No. Went into the room and found the couch to be stained and the telephone to be covered with some kind of paint or white out or something. To make things worst, I went to use the toilet only to find the bottom of the toilet seat to be covered in urine stains. In the pre-COVID world this was unacceptable, but in the post-COVID world this was a health hazard. I called and they moved us into the exact same room just one building over. The room was dark and dingy and had an odor that was not pleasant. Finally we went to complain and was told that they moved us into a contemporary room on the top floor, but that turned out to be wrong as well as we were on the bottom floor. Honestly, if their valet team hadn't been so accommodating, I would have checked out and filed a complaint with the health department as this is clearly a hazard of a n accommodation in the post-COVID world. To add to that, when we moved to our new room, I took my own Clorox wipes and wiped down all the surfaces and at the end my wipe was black. Also, something to note. The restaurant is only open from 8-9a for breakfast so if you're a late sleeper, don't bother. The spa was closed unless you pay for services and then you get a complimentary 15 minutes before and after your service. No explanation from the front desk and the thing that I'm still hoping works out...I ordered in room dining to be charged to the room and found a charge on my CC. If you book through any type of programs, please double check as they try to stiff you on your credits. Overall, this has been a disappointing experience so far and one that I probably won't return to. read more

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this is my second stay at Caballo point. The first time was right after they opened and it was lovely. The second time was on the occasion of my son's wedding, where the majority of guests and wedding party all stayed at Cavallo point. The service was terrible, we had no clean towels left in our room nor was our room cleaned, or our beds made. I had to call the front desk to have towels delivered to the room. The property allows dogs to stay and the room next-door to us. The dog barked the entire night. I did inform management that we were very unhappy with our stay, and there was no response for months. I keep receiving texts from them asking when our next stay will be, and my response will be never. I would've thought that when over 30 rooms were booked for the wedding. That service would've been excellent, to say I'm disappointed is the understatement. Staff at the front desk were lovely as where the drivers who delivered us to our room. The views are magnificent on the property and well maintained, my biggest complaint was the poor service and the lack of responsiveness from management. read more

If I could give our experience 0 stars I would. My bf and I planned a family Thanksgiving dinner here after we did this dinner last year. Our families flew in and drove up from different states and locations, we planned our whole weekend around this and after eating the Thanksgiving dinner at Cavallo Point 9 out of 10 of us got extreme food poisoning at their 3pm Thanksgiving seating. Our family has never been sicker and sadly this really ruined our Thanksgiving weekend since we all were so sick. I hope the management takes this seriously enough to investigate. I would not recommend eating at their holiday dinners, not worth the risk of being incredibly sick for 3 days!! read more

Great food and service at Farley Bar. Enjoyed the picturesque views, tasty food and delectable drinks! read more

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I just wanted to update that after a few calls, Cavallo did provide a refund on the cost of the lunch. But boy, I've never thrown up so violently and so many times before. Norovirus is real........ read more

If you have not been to Cavallo point, you need to put this on top of your destination list. Everything about it is spectacular.. there are also a lot of nice trails in and around there and a lot of wildlife. It used to be an old military base for officers. I could see why !!!! The views are breathtaking . It certainly has a vantage point to see. read more