My husband & I really loved this hotel! There is a back terrace that has seating in the spring,…read moresummer & fall, but we were here in the winter, it was also very cold so we didn't make full use of the outdoor space. We did, however, use the walkway to the beach! Yup, you are only steps away from the beach! This is quite the bonus! The room is so quiet you won't hear your neighbors! The beds are very comfortable & warm! We can't wait to come back in the summer!!

Very clean, friendly, and convenient. Reasonable prices too. In fact, we paid more for a tour to…read moresee the wild horses than we paid to stay at the Shutters. We had a ground floor room with two queen beds. There was a "back" door leading to a small sitting area looking at the dunes. We could hear the water from there. We did go up the stairs to see the water view, but it was way too cold to sit outside. There is also an indoor pool and jacuzzi. We didn't use it but it was good to know it was there. My only complaint was the shower. It was very difficult to route the water from the faucet up to the showerhead and the water was only lukewarm. If we had stayed longer, we would have asked for a different room because of that. We could tell the hotel has been updated within the last few years. It wasn't faded decor, but had a clean, classy vibe. Not a high-end resort hotel, but certainly worth the price and it's conveniently located.

A solid 4/5. Though the hotel is 20 years old, the lobby and rooms have clearly been refreshed…read morerecently. It's very pretty and well decorated. The staff were professional and pleasant. Great location too! A couple things worth mentioning though. Our room was very damp. And not just a little humid (we lived in FL for 15 years so we understand humidity), but like our clothes felt wet when we put them on and paper gift bags were soft. We actually turned off the air and opened the slider to air the room out a couple times. If I had to take a stab in the dark, there's likely a serious mold issue behind the walls. There was mold growing on the AC unit. Another thing about the area in general (not just the hotel)...flies. Be prepared to have them tag along with you EVERYWHERE. They were in every restaurant we went to, by the pool, at the beach, in the gym, in every store. It was the most bizarre thing. Just everywhere. Also, I didn't realize how dog friendly this hotel was. We have two dogs and love them, but our room clearly had a dog in it previously with signs of hair on the AC unit and in the carpet. I wish we'd have brought our own pillows as the ones in our room were down pillows and even with 2 of them, they still fall flat. Overall, the location, price, service, and amenities were totally fine but those things like the room being super damp, the flies, and pet hair were just little nuisances that I think people should be aware of.

We cannot say enough wonderful things about the Kitty Hawk Pier and the entire team who helped make…read moreour wedding absolutely perfect! First and foremost, the Kitty Hawk Pier made planning our wedding from a state away incredibly easy. Every single coordinator we worked with was friendly, accommodating, and genuinely invested in making our day special. Emma, especially, answered what was probably 2,839,028,392 emails from me and my million questions with patience, professionalism, and kindness every single time. From the very beginning, the entire team made us feel like our wedding was special and unique--not like they simply do this every weekend. The level of attention, care, and personal service they provided to make our wedding perfect was truly incredible and so appreciated. The food was AMAZING! We had several food allergies among our guests, including me--the bride--being allergic to gluten. The team went above and beyond to make sure everyone could eat safely while still enjoying an incredible meal. We had the mahi and beef, and our guests could not stop talking about how delicious everything was. We were also so impressed by how quickly and efficiently everyone was served. Every single employee we encountered was incredibly helpful, kind, and attentive. From the bartenders and servers to the managers, everyone went out of their way to make sure we and our guests had the best possible experience--and we truly did. Having the hotel right on site was an absolute dream. The hotel staff were incredibly accommodating, and our guests were very happy with their rooms, the restaurant, and the pool and beach access. The gym even had Peloton bikes! The entire setup made the weekend so convenient and enjoyable for everyone. I truly cannot stress enough what a dream venue this is for anyone who wants to get married at the beach. Being able to have all of our guests check in and be done traveling, have the most beautiful beach ceremony, and then immediately move inside to air conditioning while still enjoying the incredible views over the water was absolutely perfect. Having access to the pier for photos was also such a special bonus and gave us so many beautiful memories and pictures. The Kitty Hawk Pier truly gave us the beach wedding of our dreams. From the planning process to the food, staff, accommodations, location, and every little detail in between, everything was exceptional. We will be forever grateful to the entire team for helping us create the most perfect wedding weekend and would wholeheartedly recommend the Kitty Hawk Pier to anyone looking for a beautiful, stress-free, and truly unforgettable wedding venue!

This was such a neat place to stay. The owners are so accommodating, kind, and really just treat…read moreyou like family. Not to mention, they create an incredible breakfast experience. If you are interested in doing something around the area, or need suggestions, they have so many recommendations. I really just can't say enough about how wonderful they are. The house is like going to an aunt and uncles house, we just felt very cozy and comfortable. The pictures are exactly how the house is. It's convenient to so many different places, and a very short drive to beaches. There is a reason this place is rated with 5 stars on every travel site.

Kill devil hills. OBX. The owners are so friendly and accommodating. The inn is Hugh. With 2…read morescreened porches upstairs and 1 downstairs. The other downstairs porch has tables for breakfast. There is also 4 high top tables on the deck for outside eating. We get the Boat Room. 1 king size bed with a bathroom big enough to dance in. Shampoo, conditioner, soaps and beauty pack filled with toothbrushes, q tips , dental pics. The views are fantastic. We watched dolphins and otters while eating breakfast. The breakfast is a work of art. Fruit cups, yogurt eggs with ham and cheese. Freshly made crepes with bananas and homemade Carmel sauce. There is a microwave and dishes, silverware and cooler with sodas and water upstairs with couches and games. Fresh baked cookies outside your room in the evening. There is fishing and crabbing on site. If you don't have the equipment they Wii loan you what you need. There is also a pool, several swings and chairs outside. Everything is so tastefully done and welcoming. There is also a small elevator to get suitcases and people upstairs.

There are absolutely things about this TownPlace Suites that I would like to see changed or that I…read moredidn't like, however I'm still giving 5 stars because of the location and the setup they have here and because I personally would go back without a second thought. First, some of the issues I have: The room layout puts one bed very close to the air conditioner and because they have the old-fashioned hotel style AC units, that leaves at least one person getting directly blasted with cold air all night. Using pool towel clips to put a towel over one side of the vent did help but reduced the efficacy of the AC and made the room warmer for everyone else. Breakfast is nice (and free) but the setup of it seems to be done as if this is a business hotel and not a beach front hotel. The cereal choices were all boring adult cereals, the bread for toast was VERY whole grain (as in it had pieces of grains in it), and the only milk they had was white milk (for example). Adding a small amount of more kid-friendly breakfast elements would go a long way. The outdoor pool is sheltered from the wind by the sand bank and gets really hot in the sun, a lightweight shade over the whole (or part of) the deck would probably be a welcomed addition by most people. As for what's great about this place: The location includes a beachfront pool + small snack shack with beach access which is directly across the road from the hotel itself. This gives the best of both worlds with beachfront access as well as having better parking and more room on the hotel property. On non-weekends the price is super affordable for a beachfront Marriott property. Not to mention the only Marriott property on the Outer Banks. It's very close to great food options, many walkable. Stuff for both adults and kids is easy to access. It's also not far to many interesting sightseeing or cultural things to see. All-in-all, I would love to see some minor changes but even with some flaws this is definitely a 5 star option.

We stayed Wednesday, August 19 to Sunday, August 23. The ice machine was out during the entire time…read morethat we were there. The breakfast buffet was OK not well stocked missing a lot of items and there was litter on the property with cigarette butts and that was reported and never cleaned up there were bins of trash in the lobby that were there for hours on end and never should be in the public view. There were children of staff helping out throughout the hotel during the evenings sweeping and folding towels. The air conditioning was broke in the main lobby, where the breakfast buffet was the room temperature thermostat was on the fritz and the unit rattle loud the cleaning service was absolutely horrible. The refrigerator was leaking and we had to retrieve our own towels daily because the staff didn't replace what they took out of room, we have stayed here 4 yrs in a row and this was the worst I've seen it.

I liked it. Service sort of slow. Amenities were a bit on the crusty side, old. But rooms clean,…read moreviews with atmosphere and the pool was heated at night. All around good bang for buck. Review: 4

Good price for a decent place. Outdated and desperately needs updated but clean. nice suite with a…read morefull kitchen and two separate bedrooms each with own full bathrooms and king beds. Plus there's a dining area and living room. Nice full balcony outback with a great view of the ocean. Wonderful breeze out the front but none of the windows worked to let the air in from the front. Only one of the elevators work. Some of the lights don't work. The living room TV has gone bad and often displays the programming as a negative image or mostly green in color. Side of the refrigerator has good amount of rust. The icemaker didn't work. The showers had decent water pressure and they have nice soap products. The food at the restaurant was good. The crabcake was good portion and tasty and the vegetable medley had excellent flavor. I was overcharged when I arrived for what my confirmation said. Hopefully that has been straightened out with my bill when I check out. There was an issue with the elevator the one morning as the employee said it wasn't working. This other lady who looked like a manager, was asking other guests about the elevator. When I told her that is your employee with the supply cart and he's been standing at the elevator and it's not working. She's responded to me saying "I don't know him. I don't know what's going on. I don't know about another elevator. I'm new here. This is my first day." Really? You start your first day on Easter Sunday and you had no training? There is another elevator, but apparently that's been out of order for many months. Thankfully, the employee with the supply cart was able to get the elevator back working quickly Lots of available parking in the open lot We consider staying again, but likely will try another place

Very disappointed. Condensation on floor slippery and safety issue for seniors especially. Beds not…read morechanged or made. No coffee cup replaced for next morning . Stain on sheet gross. Price OK sept but cheaper on line and they won't match on line rate stupid. Indoor pool could be cleaner. Jacuzzi ok jets need to be harder or more pressure. No continental breakfast. Breakfast 12$ in there rest. Lobby did have coffee free. Location best but over priced like everything today.

Needs a refresh not worth the over 500 dollars I spent for 3 nites. Flies in the room... dune view…read morevery misleading. Beds were like sleeping on concrete. The tub drained very slowly. The breakfast was just ok mostly cold. That said the staff were all very helpful and courteous.

From the greeting to the see ya later, our experience was awesome. Bill and Veda are great…read morehosts/inn keepers. Very yummy, healthy breakfast. Room clean and comfortable. A quick walk to the beach was very convenient. They even offer towels, chairs and umbrellas. Sitting on the porch in the evenings was especially nice.

We decided to stay on vacation one more night, and Yelp! led us to this lovely place. We were…read moreliterally packed and heading toward the bridge when we decided to stay. Having checked out of our Air BandB place we had to find a new place. We found this B and B about noon, and the owner led us right to a room and we were in! The room was beautiful, clean, large, and very comfortable! The house is directly across the street from a public beach access making it super convenient. The owners were incredibly friendly and fun to chat with. We were so happy to have found this place. (And no, we didn't want to leave the next day either, but we did.)

Family of four here with two children. We had the 2 double bed room facing the road. It's a small…read moreroom having kids so I wouldn't recommend it if you can help it. We originally had a suite the week before but decided to cancel because of Tropical Storm Isiais. The traffic noise wasn't as bad as you'd think. The only noise we'd hear were the footsteps above us every now and again. Nothing from the neighbors to our left or right. The sun shown into the room for 7-8 hours until sunset so that was a bit annoying but not the hotel's fault. Due to COVID-19, there was no housekeeping so you're on your own for trash and to go to the front desk for linens. The only true annoying aspect of this is the sand we brought in each day. It got to the point in which our feet got really dirty each night just walking around the room. Again not the hotel's fault, just a circumstance we couldn't escape. Room amenities included the double beds that were very comfortable. To round out the room we had a TV, dresser drawer, microwave, mini fridge, desk with chair, additional chair, safe, and a place to hang a few shirts. The water pressure in the shower was great and the bathroom big enough. The hotel isn't far from the beach at all. A short stroll on the boardwalk and then over the dunes and you're there. 30 seconds maximum. I felt safe enough from a COVID aspect. No one really in your face or obnoxious. I didn't go into the lobby for anything nor did I use the pool so I can't speak to that. It would've been great to have had that suite we originally had because we needed the space with the kids but that's on us. Oh well!

My overall stay here wasn't terrible, I mean it's the Days Inn you get what you pay for I guess…read more There were some cleanliness and maintenance issues. The shower being clogged and stained bedding as well as the loud AC unit. But the shower drain was fixed, albeit the person who fixed it left dirt from their shoes in the bottom of the shower. Breakfast was surprisingly good for Days Inn standards, I wasn't expecting a complimentary hot breakfast. The beach access and the views are unbeatable! That was the saving grace for me. You're literally steps away from the beach. And catching the sunsets and the stars at night while listening to the waves it felt like a dream.

Stayed here for a few days because I needed a last-minute hotel and almost everything else in the…read morearea was booked. The price was around $200 a night, so I certainly wasn't expecting anything luxurious. Unfortunately, even with pretty low expectations, the stay was disappointing. When I arrived, there was no shampoo or soap in the room. I then noticed a cockroach crawling up the curtains, which I took a photo of. I also found multiple different types of hair around the room, which made it seem like the room had not been thoroughly cleaned before I checked in. The following day, I called around 1 p.m. and asked if housekeeping could clean the room. I was told that 1 p.m. was already "too late" to request cleaning, which I found pretty ridiculous. After some back and forth, they said they would make an exception and send someone. Nobody ever showed up to clean the room. The toilet also didn't flush properly, which I documented as well. I can overlook an older property, basic rooms, and limited amenities when the price reflects that. What I can't overlook are basic cleanliness issues, a cockroach in the room, plumbing that doesn't work properly, and housekeeping saying they'll come and then never showing up. There are definitely better options in the Outer Banks. I wouldn't stay here again.

Let me start by saying: Location, location, location!!! You…read morewon't get any closer or convenient for the price in the area. Next, they allow pets! There's nothing better than spending the day at the beach with your fur baby. Finally, some rooms you enter from inside hotel and others you enter from the parking lot like a motel. I've stayed in both types of rooms here and they're all about the same. No, there is no longer a continental breakfast served in the lobby area but there are so many restaurants nearby and there is a microwave & mini fridge in every room. Yes, housekeeping is the bare minimum here but every business in the service industry has changed (most for the worse) since the pandemic. Do you really need someone to make or turn down your bed for you daily while you're on vacation?!? Do you really need fresh towels every single day? I've been coming to this same hotel for years and truly the only difference I see now compared to the past is the long term residents. I did not have any issues with them and I was given a room in that designated section.

It's your basic budget hotel…read more So in fairness to Holiday Inn Express I've been here for a few days. Thankfully the issues I had the first day with the air conditioning in the room were resolved within an hour after I reported them. The breakfast buffet has a nice selection that varies daily. Cheese omelettes alternating with scrambled eggs. I really enjoying the automatic pancake mixer. My only compliant after a few nights staying here is the mattress. It's low budget and I've been waking up with a stiff back everyday. But hey, the is Holiday Inn Express not the Mariott. I'm throwing and extra two stars on because I believe the people here try hard to please the customers.

Friendly staff. Breakfast was ok. Rooms were warm. The pool is disgusting. Looks like it hasn't…read morebeen serviced this season. Mold along the walls. The bottom was black and needs vacuumed. Water was cloudy. Seagulls diving into take a poo. I got home and now have a rash. It was nasty. Please have it cleaned.