All employees must wear masks. They have no great sense of hygiene at this location. Several employees were talking in front of the food without masks. They need to be trained well about hygiene. read more

CAVA - a salad in a bowl with a fork - Mediterranean Near Me - Chantilly, Virginia

I come here all the time and its always great customer service, great food, and good portions. They dont miss.

You can never go wrong with CAVA. Yum. They are located in the same shopping center as Wegmans, Lazy Dog, Mellow Mushroom so they share all that parking. It can take a minute to find a spot, but it's fine. There is plenty. They make the ordering process very easy (think Chipotle). Right now they are not accepting cash (COVID reasons). But they do have tables inside and outside so on a gorgeous day, sit out there, eat and people watch! read more

It's true, skip it. The customer service is just bad. Skimpy portions, odd staff with limited knowledge of the menu. I was met with either blank stairs or odd unfitting answers. This is not typical of these restaurants. Med to cold temp meat meatballs. Who doesn't love that. They were incredibly dry as well. I'd say drive on by and I will for sure next time. 13$ salad for very little toppings and portion. When I asked for my receipt the dude walked away and said, "it be a while". Why? The woman working with him made some very nice salads. My luck, I got the angry worker. So weird. read more

Ordered takeout for our work lunch last week and we decided on cava! My salad bowl was very good and hit the spot! Everyone else enjoyed their lunch as well. The only thing I thing could be improved on Is the drinks as those were a bit average for me. I ordered the cucumber mint drink and it was okay but not the best. Other than that we loved it and will be adding this into our lunch rotation! read more

From start to finish an amazing experience!! I was greeted with great customer service and the individual in the beginning explained to us the difference in the green options. I recommend this restaurant very clean and amazing staff Isabel and America,I believe, was very attentive!! read more

Abysmal customer service . Not even as much as a hello or thank you . This is pertaining to the afternoon shift . The food is amazing so it makes up for the cold demeanor of the employee who served me . I noticed her name on the name tag , and I'm not into shaming people, so I'll just let that go. But the place definitely needs work in better customer service , but the food is good read more

Simply tasty. I ordered ahead online for a pickup time and was pleased to see how easy the website was to navigate. It was simple to edit my order which was helpful because I have only been to Cava a time or two and wasn't sure what I wanted or exactly sure what all they offered. The food was ready and easy to find when I went into the restaurant. They had ample parking as well. I was in and out with my food in less than a minute. The meal itself was fresh and flavorful. It was exactly what I expected - a solid meal. read more

UPDATED REVIEW: like I said previously, we love Cava. Last night we went into the Chantilly location and it was busy with a substantial line. It was moving as a pretty good speed, no complaints. We got up to the counter and started going down the line - we got to the protein section and there was no more mixed vegetables left. They said it would be 10 minutes, so we said we would wait. After about 5 minutes the cashier was very apologetic about the situation. Eventually leading to some free drinks. Side note: the season Apple, cinnamon & vanilla tea/cider is delicious. We ended up waiting around 30 minutes before the vegetables were done. It would have been terrible but the employees were very apologetic and we appreciated that. Luckily we were not starving. Overall, the food was delicious as always and the employees were generous for the time spent waiting. read more

CAVA - Mediterranean Near Me - Chantilly, Virginia

Cava is good but this location is terrible!!! The employees at the chantilly location shakes the spoon like the food comes out there paycheck!! read more

The food is ok. Some of the staff need to get their act together as far as dealing with other humans. When you're taking someone's order, pull your hat up so you can make eye contact and not sound like Eeyore. read more

We have a place similar to this in CaLifornia. Everything is so fresh and served hot (meats that it's). Even the pita is also served warm. MY first time here was just ok. I ordered a salad with falafel and chicken. My food looked delicious but half way through, I found a piece of plastic in my salad. Who knows if there was more. Finding anything in your food is justnot gross. My falafel, chicken and pita were all cold. Also the falafel was very bland and dry. Oh well. Not sure if I'll go back. Employees were nice though. read more

CAVA - Piece of plastic found in salad - Mediterranean Near Me - Chantilly, Virginia

This location needs some quality control. Black lentils were half cooked. Spicy Lamb balls were half cooked and was missing some toppings. The takeout order had less quantity. Can not reach customer service. read more

Oh yum!! Plenty of healthy options including vegan ones! Didn't experience any of the issues I saw mentioned in other reviews. Portions were very generous. On line order/pay meant no wait time at all. Order was ready and waiting right on time. Made as ordered, no mistakes. Included the bag & pita. Pita was soft, not stale. And nothing lacked for flavor. Only downside is that I wish there were more locations and one closer to home for me! Refreshing option in a sea of junky fast food! read more

This place has been a bummer lately. It used to be one of the better locations in the area but they always forget something in the order. This week it was my kids' chocolate milk and the felafel in my bowl(the whole reason my family even went there for takeout) so i guess if you go there open up all your food and thumb through it to make sure its' all there. read more

I'm hooked to Cava!!! I was introduced by a friend to get lunch here. Now I'm in love with their food. You may get overwhelmed with all the options they have but it's not hard to get a hold of it. I usually get the greens (splendidgreens) and grains (brown rice) bowl. I tried all the meats but I prefer the braised beef and chicken. My favorite dips/ spreads are roasted red hummus, eggplants & red pepper, and harissa (spicy alert). There are many toppings to choose from. Pickled onions and tomato & cucumber are always in my bowl. For the last step (choosing dressings), I love the spicy lime tahini. You can get a free pita but you gotta ask for it. Overall, I enjoy the food every time I visit. It's prefect for hot summer days as the food is not heavy. P/s: download their app so you can earn points and get rewarded. Also, you can order through the app. read more

I got a chicken and rice with baby spinach bowl. Mixed in a few spices and other flavors to make this a delicious bowl hard to forget. What was impossible to forget was my wife's trip to the bathroom.... Note there is only one bathroom for both genders. So they must share. She went in and said there was pubes and urine all over the toilet rim and urine on the toilet seat and urine still in the toilet. Needless to say the bathroom was disgusting and there should be separate bathrooms for men and women. Might come back for the food but definitely won't be back to use the restroom read more

CAVA - Mediterranean Near Me - Chantilly, Virginia

I don't really get the hype. Everyone raves about the awesome food @ CAVA but the lines are always so long & I never have time to endure that to grab food. One sat night we decided to grab dinner in the area & I begged & pleaded to come here so my friend agreed. It's in the burbs by the new Wegmans on the border of Chantilly / Centerville so parking is good. Music is super loud & chairs are funky so therefore uncomfortable. It was hip though & had a steady stream of ppl even @ night here. Main gripe was portions - bowls were tiny & they used these baby scoops to basically give u a tablespoon of protein & like 4 of grain & a teaspoon of condiments. The flavors weren't fabulous. I thought everything was pretty bland - just salty - but lacking in the Mediterranean flavors. I don't think I'll be trying cava again read more

This restaurant is always a reliable choice. It's a filling option that always makes everyone happy. It's a very satisfying choice. It has many great options. The service here was swift, and it was a cozy place to spend our time read more

CAVA - My grains and greens bowl (after being smushed by the To Go lid) - Mediterranean Near Me - Chantilly, Virginia

First time at this location which is in a newer shopping center. There's lots of parking and seating inside and outdoors. There was a long line when we arrived around 2pm and it moved pretty slowly, but there were only about 2 people working the line. The staff was very friendly and restaurant was clean. The braised beef tasted well seasoned and everything tasted fresh. read more

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If you order online and they give you the smallest portion possible... They don't give enough food if you order online so go in and order in person read more

I love the food but this location consistently disappoints me. Last time they forgot my pitas. This time there were no utensils anywhere ! Not at the to-go or eat-in station. I had to use my pita as my shovel. Awesome. The devil is in the details people. read more

Really really good med bowl.... def coming back for the lamb balls It was a little pricey... 30 bucks for two large bowls and 2 drinks... I did splurge and get double ball on my bowl!!! Gotta have double ball!!! read more

Updated review. Tried a few more deliveries and now they give great portions and the expected yummy and healthy.

My wife and I love CAVA, we are mostly fond of this location! The service is always friendly and fast and somehow the food just taste even better here! The manager Jesus always says hello to us when he sees us in line! Makes you feel like they really know you! In general, the service they provide here is above and beyond typical "fast food" experiences! And that's why I always drive a little bit further for my CAVA cravings! read more

Fast and easy ordering process along with great tasting food. Outstanding customer service from friendly, courteous and competent staff, especially the server associated with Order Id: AABKMLEEACBJ, placed on March 15, 2023. read more

I absolutely love cava and was elated to hear that one was coming to my area. The outside had great couches as well as table seating. The location has plenty of parking and is conveniently placed so you don't have to worry about the traffic from wegmans. The inside was very clean as well. The workers were quick and had smiles on their faces. And as always, the food was delicious. I just found my new go-to spot for a quick eat. read more

CAVA - Mediterranean Near Me - Chantilly, Virginia

I love cava but I ordered delivery tonight and while my reciept has the correct order, the bowl that was delivered to me was completely wrong. Disappointed in the lack of care and quality control recently. Waste of money and a ruined dinner. read more

What can I say about the Chantilly rendition of Cava that hasn't already been said about the wheel, penicillin, or the iPhone... it is, undoubtedly, one of the greatest discoveries of the 21st century. Cava fixed my broken marriage, cured my Polio, and ended climate change. The staff, namely Julio, is heaven-sent. I truly felt as though the Lord were watching over me, guiding me through the vast array of options available for my dining experience. A truly exquisite Mediterranean delicatessen. 5 stars. read more

I have to give this four stars mainly because the restaurants inconsistent there's times when you get a lot of lettuce at times get very little lettuce sometimes the food is fresh sometimes the food is not so fresh so the four stars comes because they are inconsistent even and when you order out take out sometimes the food is ready and sometimes the food you have to wait an extra five minutes otherwise I will give five stars seems like a very healthy place to eat. read more

The food was really good, just like all the Cava locations, but this one was a step above the rest. The whole place was very clean especially the ingredient counter and the service was exceptional. My girlfriend is very particular with all her toppings and doesn't always get the warmest responses from the people working the line, but here the employee FERNANDO was super nice and helpful. Def went the extra step. I even tried to tip him but he wouldn't accept it. So I hope his boss n the higher-ups see this and appreciate his work. That's him in the back. read more

CAVA - Hard working folks - Mediterranean Near Me - Chantilly, Virginia

First of all, who doesn't love CAVA?! Super excited to have CAVA in another location just in Northern Virginia! Great location with Wegmans in the same shopping center. Super easy to order, fast, delicious, and healthy Their seasonal menu is always something to look out for. read more

CAVA - Mediterranean Near Me - Chantilly, Virginia

The food was amazing and the costumer service was good an employee named Josue and Micheal served me and they did amazing most definitely coming again read more

Cava has quickly become one of our favorite places to eat. It's basically a Mediterranean version of Chipotle, but the food is much better. Service is very good, and the take out shelf makes picking up an order very fast and easy. Great selection of options for protein, toppings, etc. The pickled onions are awesome on a salad, and the crazy feta has a nice, spicy kick. Cava also has a good selection of drinks - I'm a big fan of their watermelon mint drink. They also have an app for ordering which works very well. It's certainly not a five star restaurant, but is an excellent option for casual dining. I've eaten here several times, and am very impressed. Nice addition to the neighborhood! read more

As a frequenter of this location, this 5 start review is solely for when we encounter Ben. Ben is a perfect example of customer service. If he isn't in a managerial role, he needs to be promoted ASAP. Just by observation, he was clearly working harder than every worker around him. All this, while being the only employee working face to face with customers. When I visit this location, and Ben isn't working, the employees treat us like a bother to be waited on. I feel like they have no emphasis on customer service. I always get significantly less food in my bowl, and it's never the way I want it done. Everyone should take a page out of Ben's book. He should also in charge of helping train employees. A real focus needs to be made on the consistency of the customer service experience because it is very much lacking. read more

I am so amazed and happy with the customer service here. I went to CAVA today around 6pm and everyone greeted me with hellos and smiles, and that's the one thing I love. Everyone was so generous with portions, and was ready for me at the register. The food was cooked fresh, and tasty, probably the best CAVA I have had in a very long time, very glad I switched over today to this location. For sure check this location out, it's amazing, will be coming back for sure, I am so happy. Love it! read more

CAVA - Mediterranean Near Me - Chantilly, Virginia

I usually don't ask for much when it comes to a fast food restaurant, but this time is different. I'm always in a rush when it comes to lunch time because of work, and I've had always bad experiences with placing the order online and picking up.. dressing not right, onions all over the place. But I want to give this place 5 stars.. not only the order was ready on time, also, it was placed properly and the staff was really helpful even tho it was rush hour. So that's my review for the online service and the staff at CAVA chantily. Thanks again! I know where to go now for lunch lol. read more

I recommend that you make it easier for people to order online for pickup. Don't make the customer have to download the Cava app as the only way to order because trying to remember another password is a pain in the ass. it's a shame, because I had an order all set to go for you and the password thing got all funky so I changed my mind. I'm not asking for technical advice on how to use your app, but I'm recommending you do like a lot of restaurants and make it easy to order via Yelp or website.I'm giving three stars because other than the app thing, cava is good food and your inside service was always good! read more

Cashier was friendly , food is good . Receipt said grain bowl when I ordered a salad so asked about it and it's the same price ~ it should say salad on the receipt though . read more

Forget that my preorder wasn't ready by the time that I got there (it's lunch rush so it's forgivable), lets overlook the fact that they always forget the free pita and bag (again forgivable because these are extras), but on top of all that they got my order wrong. I didn't ask for black lentils and they added it, luckily it didn't make the meal unappetizing to the point where I didn't want to eat it but if I'm going to pay $12.00 for a meal I'd like to have it the way I ordered it. Needless to say I'm done giving this Cava chances, I'd rather go to Wegman's where I'll get what I ordered and paid for. read more

CAVA - Cava Grains Bowl - Mediterranean Near Me - Chantilly, Virginia