Needed a bent rim repaired. They took it in right away and had it done in an hour! Highly…read morerecommended.

I had 5 rims done a year ago . The work was phenomenal. The turn around was 3 days (AMAZING). I am…read morecurrently trying to get 4 rims done. I didn't want to set the 66 on blocks so I took one in. It took three days looks good but overspray caused Lug Nut issues ( not a big deal ). I took two in when I picked the one up ( I borrowed spares from friends ) . I stopped in 3 days later and they were just placing them in the strip tank, but would call in the morning (never happened). I am short on time and reluctantly took the last tire off and placed a block under the car. Its now been a week. No calls. What happened? They used to be quick and honest. Calling when saying they would.

Absolutely amazing. I scratched up 3 of my rims. Fast. Friendly & affordable. Definitely would use…read moreagain!!

Todd did an amazing job repairing the curb rash on my vehicle's rim! He came to my house and…read morecharged me a reasonable price for excellent quality and service. See attached before and after pics. I definitely recommend him and would call him again if I needed rim repairs.

Great experience every time I bring my SUV here! Amazing customer service! I make an appointment…read moreand even if I arrive early they always try to get me in sooner!

From the online reservation process to the staff's friendliness and knowledge to the cleanliness of…read morethe waiting room, this place is AMAZING!!! You will walk out feeling valued as a customer! I am a customer for life of this place! Thank you!!!

You already know they the best for anything tire/wheel related lol…read more Nothing much to say

More than a headache, they turned buying new tires into a journey. To begin with, they sold me…read morealternative-sized tires instead of the factory-recommended ones. The car was riding less than desirable, so I went back to exchange them for the correct size. They tried to charge me for installation AGAIN, and instead of prorating the extended warranty I already purchased, they tried to charge me for a second one. I finally got the correct size tires, but they were shaking worse than the first set! I took it back the next day for them to rebalance. The salesman asked if I went to get them balanced somewhere else after I left last night. That question was so idiotic that it took me a minute to register. He said there were two different sets of weights on the rim and one set wasn't theirs; he basically admitted that this was the first time they balanced my tires, even though they were supposed to be balanced at the time of purchase. Their corporate team reached out to me after I left a Google review, stating that someone would contact me within two business days. It has been four days, and I still have heard nothing. Response to comment. That's fascinating, because I didn't have any missed calls from that location. Maybe that's the philosophy of that location? Claiming work that wasn't performed? Cody's offered to refund the difference when I reached out to ask for the GM yesterday. I suggested that he have someone come to the Ford dealership to pick up the tires for a full refund; I no longer have faith in your company's work and would rather get new tires from a more reputable business. The fact that the newly purchased tires weren't balanced at all--not just once, but twice--is more than a little unsettling. Whether it was oversight or cutting corners, it put my safety at risk while driving.

Great service! They work well with you to make sure that you are getting everything addressed…read more HIGHLY RECOMMEND! Ask Tommy, Whit, and ALEX

I REALLY needed help and Josh stepped after I went to THREE different places to fix a problem. It…read morewasn't the greatest news to hear that the rims on your truck was just the wrong size and it would be best to get a bigger size. But it is so worth it. Josh made me have faith that this will work and it did. The staff is friendly and caring. I will probably only go to them from now on for all my tire and wheel needs. Plus, I read the google reviews, they have a 5 star rating and over 460 REVIEWS! Wow!

Two things I need to share first...I have high expectations when it comes to customer service and I…read moream a novice at buying custom wheels. So, I began my custom wheel purchasing journey in Richmond. I visited the wheel shops up and down Broad Street, and did some shopping online. I found RNR where Ian spent time explaining the differences in wheels and helped me determine what was the proper fit and best look for my 2012 Wrangler Unlimited. Unlike some of the other local shops he did not make me feel like I was asking too many questions and he pointed out things I had not thought of. Once I made my choice he ordered the wheels and had them in and installed the next day. Awesome customer service from the moment I walked in the door! I sat in the waiting area while my wheels were being installed and had the opportunity to observe other RNR staff members interact with customers. Each person was professional, courteous and very helpful. In fact there were a couple older ladies in getting new tires and the staff was very helpful and patient with them. My wheels look great and while I had my existing tires mounted on them I do plan to go to RNR when it is time to buy new tires.

Great price service communication helpful among companies I recommend this establishmentread more

Check out this review of Quality Wheel Repair & Powder Coating on Google Maps…read morehttps://goo.gl/maps/MdkzXAqaDcXuiHWU6 Nice job on our rim. Great service all around.

I honestly feel with reviews people put more effort in being authors of misfortune and…read moredissatisfaction. This review is not the case I contacted via website in a pinch John Morton he coordinated in efficient and timely manner and provided above reproach communication and fostered nothing short of excellent service! His timely and above reproach manner enabled me to continue my business without room for error. An elephant never forgets. The elephant in the room acknowledges good service and gives credit where respect is due! Quality Wheel Repair & Powder Coating especially John Morton is definitely a cut above the rest and will definitely come through! Dealing with a state rife with constantly shifting weather terrible roads this business will keep you rolling forward! 10 stars!

This review is for the Baltimore location…read more I recently hit a curb with my car and need some curb rash repaired. I called Wheels On Site because they come to your house. I called and made an appointment for only two days away. The representative called me the day of the appointment when he was on his way. He arrived, removed the damage wheel and repaired it in my driveway. He painted the entire wheel so it wouldn't look patched. He did an excellent job. I can't find on the wheel where the damage was. He was pleasant to deal with and the whole process was first rate. I highly recommend Wheels On Site. Ken W.

Caleb arrived earlier than the scheduled time and was very courteous and polite. He answered all…read morethe questions I had. The workmanship was very professional. I couldnt be more pleased with the results. High quality. I would recommend Bill J

Love this place. Spoken with John when I come in, always a pleasure to deal with and very generous…read morewith his time and good advice. Helping me out with tires, brakes, and alignment on an old Mercedes. He's a car guy and I appreciate that. The shop is a good place to hang out if you need to wait for your car. They don't do state inspection but that's not a problem for me. Big recommendation.

I'm actually sad to type this review because I have returned multiple times for new full sets of…read moretires and minor tire work along with sending quite a few of my friends over to you all. I recently went for an alignment which I successfully received but a member of the team was incredibly hard to speak to because for some reason she felt I was silly for my choice in tire sizes on one of my vehicles. I completely think that is fine, not everyone sees eye to eye, but because of the way she was treating me and speaking to me was not entirely the kindest. I think she completely ignored my request to have my suspension inspected before moving forward with the alignment. I told her that I suspected the wheel bearing was giving way and if so, I would like to take the car to my mechanic and avoid getting the alignment at that moment because it wouldn't be my best option. She doesn't say the staff had anything to say about the wheel bearing so I was pretty excited that the noises coming from my car were probably just tire cupping from uneven wear. Well, I take my car to my mechanic the very next day and he lets me know that my wheel bearing is essentially on its way out. I couldn't believe it because 1. It should be impossible to do a perfect alignment with a failing wheel bearing 2. I've trusted you all for so long to make sure my vehicle was safe and for great tires and I even tipped on the alignment. It's hard to find great mechanics that you can trust and I've always been so happy to let you all service my car that I actually feel betrayed by the bad customer service and the potential that I wasn't warned about a dangerous issue with my vehicle. It sucks ands it's sad, but I will not be returning.